Firefox Support Forum

Hello. I found some of my bookmarks in Appdata/Roaming/Mozilla/Profile/5ccmq06e.default/bookmarkbackups etc just like firefox help tells me. But some of the bookmarks that I can access when I use firefox browser are not contained in "bookmarkbackups". Thus obviously begs the question(s) 1) where else are my bookmarks for firefox stored, & 2), if this is the only place they are stored, then why are some of my saved bookmarks visable/accessable when using the firefox browser not included in this bookmarkbackups folder? Thank you.

Just lately after going to Windows 10, there is blackness that scrolls down as you are searching for titles in Bookmarks or tagging. I need just clear as we had before..is this yours or something Windows did...I really do not like it. Makes viewing so hard!!

please help .firefox updated its self and now every thing I had sorted into folders and favorites sites saved etc etc has all gone. tried to get the firefox backup saved ones back but because its like new there is nothing in saved folder. all my saved items must be somewhere.is it possible to get them all back.should be a big sign up in a prominent place saying before updateing firefox make sure you have saved all your bookmarks and favorites etc things i have had these a long time and i loved to keep them . all gone gone .really upset with mozilla

Backing up to a json or html file will save all my bookmarks except for the mobile ones I sync between my laptop and my phone. The jsonlz4 file in my profile folder also does not save mobile bookmarks. Sync by itself is usually enough to preserve all my bookmarks, but I made the mistake of installing FF ESR alongside regular FF which screwed everything up; it would have been nice to have had my complete bookmarks backed up at that point, so I could have restored all of them.

Btw, my laptop browser is spoofed: I'm using FF 60.0.1 on Linux Mint; I'm syncing my laptop with my android phone (FF 60.0.1 also).

1. I can't delete any bookmarks. I follow the instruction in you help system and they don't work.

2. At the top of the Book Mark bar there are items when there should only be one. I see "Imported From IE": this contains all of my bookmarks, "From Internet Explorer" Which is empty, and "From Google Chrome" which when opened list Help, Imported From IE, Internet Start, and Imported, When you click on any of these entries they seem to hang up; eventually the system recovers.

3. There really isn't a good help system with support for FireFox. The FireFox user forum hasn’t been any help with these issues and you can't get help from Mozilla. How is one supposed to get help?

Last week my bookmark file went crazy and became pages and pages of links to individual Hotmail messages and other sites I had opened but all my bookmarks are gone. I've uninstalled and reinstalled firefox several times, tried to load in the bookmark html file I had created, tried to just delete all the links that are in there, and nothing works. On reinstalled versions when I click the bookmark tab or link it crashes the whole browser and I have to resort to task manager to close it out. I've uninstalled several other programs (like Skype) that I thought might interfere but nothing is working. I run premium malware and virus protection software and have run scans with no problems found. Since I am having the same problem on both the desktop and the laptop computers I tend to think there is a problem with the browser rather than the individual computers but I don't know what else to check. Any ideas would be appreciated as I have used firefox for years and years so am more used to it but may have to give up on it.

4 months ago firefox started saying that another program was using its bookmarks. Since then i cannot access my email, e-bay, bank accounts, etc. My life is really in tatters because of this, i can't get into my main email for 4 months, can't use ebay. am i being hacked no one can help me.....

I always want my bookmarks in the Bookmarks Toolbar, nowhere else. And I don't want a clunky add-on to do this which can hinder the performance and reliability of Firefox, depending on how far from perfect the add-on is. Some Firefox add-ons don't work at all!

when I rebooted my computer after I discovered I was hacked, firefox did not create a "old firefox data" on my desktop, so I have no bookmarks or old firefox data, please help.

Tried to add a folder to an existing bookmark folder on my bookmark menu list. I apparently didn't do that correctly so it created another folder on my bookmark menu list. I first tried to drag the newly created folder into the folder I want it to be in, but it would not move. So then I tried to delete the unwanted folder from the bookmark menu list, but it would not delete. I tried both methods provided online by Support, but neither one worked. I've moved and deleted bookmarks before, but it seems something has changed.

I see a red message saying "The bookmarks and history system will not be functioal because one of Firefox's files are in use by another application. Some security software can cause this problem."

Bookmarks simply refuse to do what you say and move into the order I want permanently. And yes I have tried every which way with your "Show all bookmarks" "Library" etc dialogue boxes.

I bought a new computer and want to transfer my Firefox favorites from my old one (DELL) to my new one (Also a DELL PC). I saved them on onedrive. I cannot do it. Import and backup do not work. Please advise

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

I'm logged in to sync with the most up-to-date version (I think) on both computers, but the bookmarks from my macbook pro will not copy over to the firefox bookmarks on my mac. I've tried about:sync-log, because I saw on another solution that it might give information, but all that comes up it: { } So I am thinking that none of it is working. Please help!

when you click on bookmarks, you see your list of bookmarks

wonderful

but when you click to bookmark the current page it wants to put it in "other bookmarks"

I dont see a setting to change the default to Bookmarks

this is very frustrating ! ! !

Ho Firefox sincronizzato con un iPhone. Modifico, aggiungo o elimino i preferiti sola dal PC. A distanza di tempo i preferiti eliminati tornano sulla barra e si sommano a quelli esistenti. Avvio e riaccendo il computer più volte e tutto va bene, poi, periodicamente mi ricarica tutti i vecchi preferiti. È un forte disturbo. Non so cosa fare.

I have Firefox synchronized with an iPhone. I edit, add or delete favorites only from the PC. After a while the deleted favorites return to the bar and add up to the existing ones. Starting and restarting the computer several times and everything is fine, then, periodically I reload all old favorites. It is a strong disorder. I do not know what to do. (Google trad.)