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  • Archived

Can't find correct bookmarks in Mozilla/Profile/5ccmq06e.default

Hello. I found some of my bookmarks in Appdata/Roaming/Mozilla/Profile/5ccmq06e.default/bookmarkbackups etc just like firefox help tells me. But some of the bookmarks t… (read more)

Hello. I found some of my bookmarks in Appdata/Roaming/Mozilla/Profile/5ccmq06e.default/bookmarkbackups etc just like firefox help tells me. But some of the bookmarks that I can access when I use firefox browser are not contained in "bookmarkbackups". Thus obviously begs the question(s) 1) where else are my bookmarks for firefox stored, & 2), if this is the only place they are stored, then why are some of my saved bookmarks visable/accessable when using the firefox browser not included in this bookmarkbackups folder? Thank you.

Asked by Dr.Strange 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

How can I remove the scrolling blackness that appears in trying to find a title. Do not like this new item..just clear please/also on tags.

Just lately after going to Windows 10, there is blackness that scrolls down as you are searching for titles in Bookmarks or tagging. I need just clear as we had before..… (read more)

Just lately after going to Windows 10, there is blackness that scrolls down as you are searching for titles in Bookmarks or tagging. I need just clear as we had before..is this yours or something Windows did...I really do not like it. Makes viewing so hard!!

Asked by dhoover22@bellsouth.net 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

up dated firefox now all saved favorite sites and all folders gone.upset now with firefox

please help .firefox updated its self and now every thing I had sorted into folders and favorites sites saved etc etc has all gone. tried to get the firefox backup saved … (read more)

please help .firefox updated its self and now every thing I had sorted into folders and favorites sites saved etc etc has all gone. tried to get the firefox backup saved ones back but because its like new there is nothing in saved folder. all my saved items must be somewhere.is it possible to get them all back.should be a big sign up in a prominent place saying before updateing firefox make sure you have saved all your bookmarks and favorites etc things i have had these a long time and i loved to keep them . all gone gone .really upset with mozilla

Asked by braveart012 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox won't backup synced mobile bookmarks

Backing up to a json or html file will save all my bookmarks except for the mobile ones I sync between my laptop and my phone. The jsonlz4 file in my profile folder also … (read more)

Backing up to a json or html file will save all my bookmarks except for the mobile ones I sync between my laptop and my phone. The jsonlz4 file in my profile folder also does not save mobile bookmarks. Sync by itself is usually enough to preserve all my bookmarks, but I made the mistake of installing FF ESR alongside regular FF which screwed everything up; it would have been nice to have had my complete bookmarks backed up at that point, so I could have restored all of them.

Btw, my laptop browser is spoofed: I'm using FF 60.0.1 on Linux Mint; I'm syncing my laptop with my android phone (FF 60.0.1 also).

Asked by hedgehoggy 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Problem with bookmarks being able to delete them

1. I can't delete any bookmarks. I follow the instruction in you help system and they don't work. 2. At the top of the Book Mark bar there are items when there should onl… (read more)

1. I can't delete any bookmarks. I follow the instruction in you help system and they don't work.

2. At the top of the Book Mark bar there are items when there should only be one. I see "Imported From IE": this contains all of my bookmarks, "From Internet Explorer" Which is empty, and "From Google Chrome" which when opened list Help, Imported From IE, Internet Start, and Imported, When you click on any of these entries they seem to hang up; eventually the system recovers.

3. There really isn't a good help system with support for FireFox. The FireFox user forum hasn’t been any help with these issues and you can't get help from Mozilla. How is one supposed to get help?

Asked by RCBoater77 2 years ago

Last reply by Wesley Branton 2 years ago

  • Archived

Bookmarks contains pages and pages of websites I've visited not ones I've bookmarked. Can't get rid of them and reload my real bookmarks

Last week my bookmark file went crazy and became pages and pages of links to individual Hotmail messages and other sites I had opened but all my bookmarks are gone. I've … (read more)

Last week my bookmark file went crazy and became pages and pages of links to individual Hotmail messages and other sites I had opened but all my bookmarks are gone. I've uninstalled and reinstalled firefox several times, tried to load in the bookmark html file I had created, tried to just delete all the links that are in there, and nothing works. On reinstalled versions when I click the bookmark tab or link it crashes the whole browser and I have to resort to task manager to close it out. I've uninstalled several other programs (like Skype) that I thought might interfere but nothing is working. I run premium malware and virus protection software and have run scans with no problems found. Since I am having the same problem on both the desktop and the laptop computers I tend to think there is a problem with the browser rather than the individual computers but I don't know what else to check. Any ideas would be appreciated as I have used firefox for years and years so am more used to it but may have to give up on it.

Asked by bonnieknauss 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox lost all my passwords and it has ruined my life.

4 months ago firefox started saying that another program was using its bookmarks. Since then i cannot access my email, e-bay, bank accounts, etc. My life is really in t… (read more)

4 months ago firefox started saying that another program was using its bookmarks. Since then i cannot access my email, e-bay, bank accounts, etc. My life is really in tatters because of this, i can't get into my main email for 4 months, can't use ebay. am i being hacked no one can help me.....

Asked by brokenhelp 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Suggestion: Allow me to specify the default bookmarks folder when adding a bookmark

I always want my bookmarks in the Bookmarks Toolbar, nowhere else. And I don't want a clunky add-on to do this which can hinder the performance and reliability of Firefox… (read more)

I always want my bookmarks in the Bookmarks Toolbar, nowhere else. And I don't want a clunky add-on to do this which can hinder the performance and reliability of Firefox, depending on how far from perfect the add-on is. Some Firefox add-ons don't work at all!

Asked by Thomas James "Tom" Seymour 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

when I rebooted my computer after I discovered I was hacked, firefox did not create a "old firefox data" on my desktop

when I rebooted my computer after I discovered I was hacked, firefox did not create a "old firefox data" on my desktop, so I have no bookmarks or old firefox data, please… (read more)

when I rebooted my computer after I discovered I was hacked, firefox did not create a "old firefox data" on my desktop, so I have no bookmarks or old firefox data, please help.

Asked by Jazzmonk 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Bookmark folder in bookmark menu list will not delete. Using the delete methods provided in Support moz://a did not work. How can I make this happen?

Tried to add a folder to an existing bookmark folder on my bookmark menu list. I apparently didn't do that correctly so it created another folder on my bookmark menu lis… (read more)

Tried to add a folder to an existing bookmark folder on my bookmark menu list. I apparently didn't do that correctly so it created another folder on my bookmark menu list. I first tried to drag the newly created folder into the folder I want it to be in, but it would not move. So then I tried to delete the unwanted folder from the bookmark menu list, but it would not delete. I tried both methods provided online by Support, but neither one worked. I've moved and deleted bookmarks before, but it seems something has changed.

Asked by Huskerhauler 2 years ago

Last reply by cor-el 2 years ago

  • Archived

all my bookmarks are missing

I see a red message saying "The bookmarks and history system will not be functioal because one of Firefox's files are in use by another application. Some security softwar… (read more)

I see a red message saying "The bookmarks and history system will not be functioal because one of Firefox's files are in use by another application. Some security software can cause this problem."

Asked by radhagarcia 2 years ago

Last reply by Wesley Branton 2 years ago

  • Archived

How do I permanently change order/organise bookmarks on the DROP DOWN list please? Your advice https://support.mozilla is not true to my experience.

Bookmarks simply refuse to do what you say and move into the order I want permanently. And yes I have tried every which way with your "Show all bookmarks" "Library" etc d… (read more)

Bookmarks simply refuse to do what you say and move into the order I want permanently. And yes I have tried every which way with your "Show all bookmarks" "Library" etc dialogue boxes.

Asked by interlex1 1 year ago

Last reply by Standard8 1 year ago

  • Archived

how to import favorites in Firefox

I bought a new computer and want to transfer my Firefox favorites from my old one (DELL) to my new one (Also a DELL PC). I saved them on onedrive. I cannot do it. Import… (read more)

I bought a new computer and want to transfer my Firefox favorites from my old one (DELL) to my new one (Also a DELL PC). I saved them on onedrive. I cannot do it. Import and backup do not work. Please advise


[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by Esther 9 months ago

Last reply by jscher2000 9 months ago

  • Archived

I'm using sync but my bookmarks won't sync from my macbook pro to my mac

I'm logged in to sync with the most up-to-date version (I think) on both computers, but the bookmarks from my macbook pro will not copy over to the firefox bookmarks on m… (read more)

I'm logged in to sync with the most up-to-date version (I think) on both computers, but the bookmarks from my macbook pro will not copy over to the firefox bookmarks on my mac. I've tried about:sync-log, because I saw on another solution that it might give information, but all that comes up it: { } So I am thinking that none of it is working. Please help!

Asked by melindybek 6 years ago

Last reply by guigs 6 years ago

  • Archived

why does the save bookmark default to "other bookmarks"

when you click on bookmarks, you see your list of bookmarks wonderful but when you click to bookmark the current page it wants to put it in "other bookmarks" I dont… (read more)

when you click on bookmarks, you see your list of bookmarks

wonderful

but when you click to bookmark the current page it wants to put it in "other bookmarks"

I dont see a setting to change the default to Bookmarks

this is very frustrating ! ! !

Asked by nebadu 3 years ago

Last reply by 170fin 3 years ago

  • Archived

i preferiti eliminati tornano

Ho Firefox sincronizzato con un iPhone. Modifico, aggiungo o elimino i preferiti sola dal PC. A distanza di tempo i preferiti eliminati tornano sulla barra e si sommano a… (read more)

Ho Firefox sincronizzato con un iPhone. Modifico, aggiungo o elimino i preferiti sola dal PC. A distanza di tempo i preferiti eliminati tornano sulla barra e si sommano a quelli esistenti. Avvio e riaccendo il computer più volte e tutto va bene, poi, periodicamente mi ricarica tutti i vecchi preferiti. È un forte disturbo. Non so cosa fare.

I have Firefox synchronized with an iPhone. I edit, add or delete favorites only from the PC. After a while the deleted favorites return to the bar and add up to the existing ones. Starting and restarting the computer several times and everything is fine, then, periodically I reload all old favorites. It is a strong disorder. I do not know what to do. (Google trad.)

Asked by Maurizio 3 years ago

Last reply by WestEnd 3 years ago