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  • Archived

Have changed password on my Citibank on account I can no longer open the account

Citibank cannot access the online account changed pass word and it keeps asking me for the new password. Citibank says Firefox has to be restored? Please help Thank yo… (read more)

Citibank cannot access the online account changed pass word and it keeps asking me for the new password.

Citibank says Firefox has to be restored?

Please help

Thank you Judith B. Basch

Asked by baschmets358 2 years ago

Last reply by cor-el 2 years ago

  • Archived

synchronizing

I often use the cync, as its very a usefull tool, for when my pc crashes and I have to re-install windows. What is a real pain though, is even when I have the latest vers… (read more)

I often use the cync, as its very a usefull tool, for when my pc crashes and I have to re-install windows. What is a real pain though, is even when I have the latest version of fire fox installed , after cync has completed, I stll get back many book marks that I have deleted well be before my last recync and with an older version of firefox. Which i find to be a real pain.

Would it not be possible to change the way cync works, ie, you cold add a button, words to the effect "cync from online to you", in that way, I know I am getting the book marks and data I sent up there last time, I cync-ed

Or to cync your data, when wishing to put all your latest bookmarks offline, would it not be possible to "clear online bookmars and data.

Anys I hope this helps you to understand the problem

Many Thanks

Carl Harrop

Asked by carl_harrop 2 years ago

Last reply by James 2 years ago

  • Archived

Can't import or restore backups into a new profile

Following a Mac rebuild, I decided to use a different e-mail for my Firefox profile, then tried to move all my bookmarks over. I tried both backup and HTML export from m… (read more)

Following a Mac rebuild, I decided to use a different e-mail for my Firefox profile, then tried to move all my bookmarks over. I tried both backup and HTML export from my old profile (on a separate machine, copied to the rebuilt machine) but restore from that file failed ("Unable to process the backup file.") and the HTML import seemingly did nothing - the operation completed without error but nothing changed. Any suggestion on how to get the bookmarks moved over?

Asked by kalkin 2 years ago

Last reply by Terry 2 years ago

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Import everything from avast?

I want to import everything from avast secure browser, but ASB does not show in the browsers option. Is there a roundabout way to import everything(passwords, bookmarks e… (read more)

I want to import everything from avast secure browser, but ASB does not show in the browsers option. Is there a roundabout way to import everything(passwords, bookmarks etc)?

Asked by les.silva 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

All of my bookmarks are gone and cannot find any backups what so ever

I have tried all of the suggestions and cannot find any backup files other then current dates. Now I am without my bookmarks clear back to 5/7/2022???? HELP!!!!!!!!!!!! … (read more)

I have tried all of the suggestions and cannot find any backup files other then current dates. Now I am without my bookmarks clear back to 5/7/2022???? HELP!!!!!!!!!!!!

Asked by Larrytw 2 years ago

Last reply by Larrytw 2 years ago

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logging onto bookmarks

I have to login every time I click on a bookmark. I reached out to the NYT help desk; the tech said I should use Chrome. I'm a dedicated Mozilla user; I contribute when a… (read more)

I have to login every time I click on a bookmark. I reached out to the NYT help desk; the tech said I should use Chrome. I'm a dedicated Mozilla user; I contribute when asked, so the NYT kind of offended me. I did clear my cache, to no avail. Still have to log in every time. Can you pls help?

Asked by jols323 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Bookmarks

So why can't Firefox make their bookmark system more simple? I can spend 10 minutes looking for a bookmark that I KNOW I have & end up just googling for the site. … (read more)

So why can't Firefox make their bookmark system more simple? I can spend 10 minutes looking for a bookmark that I KNOW I have & end up just googling for the site.

Asked by pamela.j.lindell 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Bookmarks

I am using Firefox Desktop with windows10. I had a problem with windows and the fix deleted everything except my data files. I have reinstalled Firefox. However, the rei… (read more)

I am using Firefox Desktop with windows10. I had a problem with windows and the fix deleted everything except my data files. I have reinstalled Firefox. However, the reinstall has none of my bookmarks. Is there a way to recover the Bookmarks from my previous version ? They took years to develop. Any help will be appreciated.

Asked by fochga 2 years ago

Last reply by Terry 2 years ago

  • Solved
  • Archived

Bookmarks in Win10

I'm using Firefox 100 on Win10 and can't save any bookmarks. They do NOT appear under the App Data Profile, which would not be acceptable even if they were. This chang… (read more)

I'm using Firefox 100 on Win10 and can't save any bookmarks. They do NOT appear under the App Data Profile, which would not be acceptable even if they were. This change has made it impossible for me to continue using Firefox, unless I want to go back to Win7.

I simply need Bookmarks to work the way they did before!

Thank you for your time.

Asked by Brenda Zaborski 2 years ago

Answered by Brenda Zaborski 2 years ago

  • Solved
  • Archived

adding icons

I am not too good with the computer and have just starting using Firefox. I will do my best to describe my question so please bar with me. I have 2 rows of websites that … (read more)

I am not too good with the computer and have just starting using Firefox. I will do my best to describe my question so please bar with me. I have 2 rows of websites that I frequent...actually only using the first row and 5 spaces in the second row. When I go to a different website Firefox is automatically adding that website to one of the boxes in the second row which I do not want. How do I stop this? Question 2...using Ebay as an example...if I keep searching on Ebay and have looked at lets say 5 different pages how do I go back to the home screen without having to hit the back button 6 times? Thanks for the help. Chuck

Asked by brownmoose13 2 years ago

Answered by brownmoose13 2 years ago

  • Solved
  • Archived

Want to bring forward my windows 8.1 old firefox profile to windows 10

Hello, I upgraded my windows 8.1 system with firefox on it to windows 10. The windows 10 upgrade saved my windows 8.1 files. I installed firefox on windows 10. I deleted … (read more)

Hello, I upgraded my windows 8.1 system with firefox on it to windows 10. The windows 10 upgrade saved my windows 8.1 files. I installed firefox on windows 10. I deleted the files created by the install in the folder 'profiles'. When I copy my old firefox profile contents into that firefox profile folder, firefox does not pickup my bookmarks and extensions as I had hoped. Is it possible to get firefox to recognize my old profile contents? Thanks, Doug

Asked by literski 2 years ago

Answered by literski 2 years ago

  • Archived

Lost bookmarks with browser update

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any… (read more)

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any of sync data.

Asked by robert.ryczek 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Recent update

There was an update download recently. Did something change that prevents me from seeing this website: https://vk.com/video/@miselet It takes forever to load and blinks o… (read more)

There was an update download recently. Did something change that prevents me from seeing this website: https://vk.com/video/@miselet It takes forever to load and blinks on and off the whole time. When it finally loads, I click on a day's videos and all it does is give me an error message. I had no problem with that site in May when I watched the daily videos from the May sumo tournament.

Asked by Jimmy B-good 2 years ago

Last reply by Jimmy B-good 2 years ago