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Fav Icons

I am trying to find answers in relation to my Favourites shorcuts not showing the Icon for some well known websites e.g BBC World News, CNN. Once answer found on the Fi… (read more)

I am trying to find answers in relation to my Favourites shorcuts not showing the Icon for some well known websites e.g BBC World News, CNN. Once answer found on the Firefox Forum is: Make sure that you allow pages to choose their own fonts.

Tools > Options > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"

This is just typical of many answers I find on the Firefox forums whereby the suggested solutions seem to bear no resemblance to my Firefox system. Am I using something different? Everything points to me having the latest up to date version of Firefox. For example if I click on the four horizontal line hamburger on top right of the screen I do not see anything that begins with "Tools" in the menu options. I see "Settings" and "More Tools" but none lead to "Options>Content: Fonts & Colors> Advanced: [X]. simarly, If I click on "Tools" in the menu at the top of the Browser nothing leads to "Options". Any suggestions please?

Asked by Sandgroper48 1 month ago

Last reply by cor-el 1 month ago

My bookmarks wont recover from my mozilla account

My computer messed up today and i had to recover it, but i didnt get to save my bookmarks. I've had a mozilla account since 5/2/2024 (i think, thats at least what it says… (read more)

My computer messed up today and i had to recover it, but i didnt get to save my bookmarks. I've had a mozilla account since 5/2/2024 (i think, thats at least what it says was the date i made my password) and i've saved a lot of bookmarks i cannot lose.

i forgot what email i had made it with tho, so i created a couple of new mozilla accounts and idk if that has messed up the profiles i'm using? i read the mozilla guide on bookmarks and i have like 3 profiles under "profile:default-release" (my settings are in danish, idk if that's what its called in english). but i cant tell which one it is? furthermore, when i click on "manage bookmarks" i get to this place that says something about bookmarks saved on html or something - which i know i havent done.

oh also, before any of that, the first thing i did was synchronize my google chrome bookmarks with firefox and idk if that has messed something up?

Asked by nivar 1 week ago

Last reply by nivar 1 week ago

  • Archived

bookmarks duplicating exponentially

This problem has been reported over and over for over 3 years. Why should the solution be to turn off syncing? In addition to preventing the problem from occurring, F… (read more)

This problem has been reported over and over for over 3 years. Why should the solution be to turn off syncing?

In addition to preventing the problem from occurring, Firefox needs to provide a fix to eliminate duplicate bookmarks in bulk.

Asked by eduardojuan 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Lost bookmarks with browser update

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any… (read more)

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any of sync data.

Asked by robert.ryczek 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Bookmarks disappeared

After the last upgrade my bookmarks disappeared. What happened? Saved passwords too. History too. Also want to add that it is difficult to get support when needed. Maybe … (read more)

After the last upgrade my bookmarks disappeared. What happened? Saved passwords too. History too. Also want to add that it is difficult to get support when needed. Maybe I need to go with Safari.

Asked by environmom95112 1 year ago

Last reply by Terry 1 year ago

  • Archived

Bookmarks not saved down prior to computer reset

I own a mac and had to erase all my data from my computer in order to upgrade to new system. Issue is - the apple support person did not remind me to save down my firefox… (read more)

I own a mac and had to erase all my data from my computer in order to upgrade to new system. Issue is - the apple support person did not remind me to save down my firefox browser data/bookmarks. Now my mac is updated and it's like a brand new computer. I searched previous forums and apparently firefox automatically saves down your data but I don't see it in the appropriate folder (Old Firefox Data >bookmarkbackups) - I see data from 2016 and 2017. Can I recover these bookmarks?? I had a lot of important ones saved..

Asked by pujadevi204 2 years ago

Last reply by pujadevi204 2 years ago

  • Archived

Bookmarks have been taken over by Facebook

Recently I opened a video posted on one of my Facebook pages. A dialogue box came up saying that my computer had been infected by a trogan and to contact Microsoft to rec… (read more)

Recently I opened a video posted on one of my Facebook pages. A dialogue box came up saying that my computer had been infected by a trogan and to contact Microsoft to rectify the problem,. I immediately shut down my computer and waited for about 10 minutes On rebooting I scanned my computer with my installed apps Superspyware and Total Internet Security but neither of them advised me that a there was a trogan infection. However since that time my bookmarks have been taken over by FB paged who I subscribe to and don't allow me to access the original bookmarked URL Please give me guidance how I can rectify this situation

Asked by Greyhairedbloke43 1 year ago

Last reply by Dropa 1 year ago

  • Archived

All my bookmarks in the bar at the top of the Firefox browser page have disappeared from view.

All the bookmarks at the top of the Firefox page have suddenly disappeared from view. How do I get them back in view? They are still there if I look under "Bookmarks," b… (read more)

All the bookmarks at the top of the Firefox page have suddenly disappeared from view. How do I get them back in view? They are still there if I look under "Bookmarks," but not as accessible.

Running Firefox 108 on Mac OS Mojave, version 10.14.6. I did nt make any recent changes.

Asked by tomiyama 1 year ago

Last reply by Terry 1 year ago

  • Archived

Bookmarks are erased

My Mac iOS updated and erased all my firefox bookmarks. I tried to log in and it created a new account instead of logging in to my firefox account. i need help recovering… (read more)

My Mac iOS updated and erased all my firefox bookmarks. I tried to log in and it created a new account instead of logging in to my firefox account. i need help recovering my saved bookmarks

Asked by christa.hendricks 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago