Firefox Support Forum

So I deleted decades of bookmarks by mistake and I've been trying to undo and use old restore points but I keep getting error messages telling me "Unable to process back up file", I found the Jsonlz filesbut they are all just a bunch of rando characters, is there any option to save my bookmarks?

I am having problems with my bookmarks as they are no longer there and trying to add new ones i can't do that either...I have tried everything and nothing works...My os is windows 7 and i have just updates to the latest version of firefox and i tried to go into manage bookmarks and then i tried to click import and backup...Then i tried restore which showed me a list..So i tried to click one on that list and this is the message i got....This will replace all of your current bookmarks with the backup. Are you sure?..So i clicked that where it says ok and instead of getting my bookmarks back i got this message..Unable to process the backup file...No matter which one i tried as i have a few of them i would always get this message and before that the message i would get when i opened firefox is...The bookmarks and history system will not be functional because one of firefox's files is in use with another application...Some security software can cause this problem...I checked on the learn more section and tried what it mentioned to still no avail....I am at a loss to why i can't ind my bookmarks or add new ones which can't be done either...I need help big time

ARRrrrrrrrr, my worst nightmare.....Logged into FF to make a new folder inside one of my bookmarks to add new software only to find the folders empty. All the folders in some of my bookmarks are there it is just that they are all empty. I have many years of work in these bookmarks now lost. Is there a way to find them and bring them back’?

I did think of deleting my FF account and re-installing it but was afraid I may lose the rest of my folders inside my bookmarks. I changed over to google and luckily my folders are still there, unless I get my folders back, I will be switching and ditching FF to google MM

When I click the bookmark icon, how do I get it to show all the bookmarks down the left hand side of screen? When I click it, I then have to click on 'bookmark toolbar' to get them to display on left. Is there a one click way to make this happen?

Thanks for looking, and advice for beginner apreciated.

Whenever I bookmarked a page, Firefox always asked me where I want to save the bookmark. Since Firefox updated a few days ago, it just saves every bookmark to last folder I chose but this is inconvenient because I have to then edit the bookmark to save it in the folder where I want it. Is there a setting that I can change so Firefox will again ask me where I want to save a bookmark when I try to bookmark a page?

Thanks in advance.

After one of the Firefox upgrades my Primary Bookmarks have disapeared. I still have " other bookmarks". Also if i need to bookmark another page I cannot find a drop down menu to do it.

Following an incident with Firefox Sync, I needed to restore my bookmarks. I have a little over 700 bookmarks across 15-25+ folders at mostly 2-3 levels deep but up to 5 levels. All but a handfull of these are all in the bookmarks toolbar.

I have a backup json of everything for restoration. However, when I do restore, everything is messed up: all the bookmarks are there, and all the folders are there with their structure preserved (subfolders in the right folders), but every bookmark has been pulled out of the folder structure and into the toolbar, so all folders are empty of actual bookmarks. This includes taking bookmarks from folders in the bookmark menu. Folders seem to be in the right order, and some bookmarks are, but most bookmarks are in the wrong place and order. Since most of my bookmarks were in folders, I really do not have it in me to put them all back unless I absolutely have to (assuming I can even remember what goes where).

Opening the json in Firefox, selecting "Raw Data" and "Pretty Print", it is clear the json file correctly preserved folder structure and bookmark placement exactly as it was before. Thus, something must be going wrong in how it is being read.

I have tried different restore points with the same outcome. I have sync disabled and have tried removing existing bookmarks first, clearing data, and deleting places.sqlite (as per related help threads) to no avail. Integrity check runs without error. I have also tried on a different OS (Windows 10 and Manjaro KDE) with the same results. I have not seen any other posts with this specific issue.

Would it only work correctly if the export was an html file? Is there anything I can do, like trying to modify the json? Is this expected behavior or a bug to fix? Please advise.

Recently my Bookmakrs Tool Bar changed from horizontal to vertical. I want to change it back to horizontal.

Please advise.

Mrs. Geraldine E Duzenack

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Edited email from public and search/spam bots view on this community forum. You should get a email notification on replies.

I am running Win 10 and Firefox vr 95.0 I have lost all of my bookmarks including the "other bookmarks" on the left side of the screen. Haven't been able to get them back on the screen.

the new update removed all of the websites that were listed in catagories on the left side of the browser window and I don't know how to put them back. They were all the important websites that I go to regularly.

Hello,

My old computer crashed, and I had to switch to a new computer. But all of my Firefox bookmarks that I to years to collect are on my old computer. Is there any way that I could retrieve the bookmarks from the hard drive?

Thank you

Hello,

I no longer have the bookmarks/history in the Firefox profile. Currently there are 2 profiles and neither of them has the lost info. I recently installed new version of windows and then connected to firefox but the bookmarks didn't show. Is there anyway that there can be done a restore from cloud to my account (restore date - 12-21-2021) ?

So glad I finally found this page. I dont know what they are called, but on the Firefox are a row of symbols that when clicked take me to that site. I cant remove One Night Friends. Regardless of how many times I try, with either of two removal options, it comes back, preventing me from replacing it. What can I do?