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  • Archived

Hello! You may have a bug. I have to delete digital signature several times to execute job even after restart firefox and comp. Think is a severe safety issue.

Hello! Every time i wan´t to delete digital signature nothing happens. After firefox restart digital signature is still there. After comp restart digital signature is sti… (read more)

Hello! Every time i wan´t to delete digital signature nothing happens. After firefox restart digital signature is still there. After comp restart digital signature is still there. I did deleting several times and nothing. Then after time it is deleted. So I think you have a severe security issue here.

Asked by domalja10 1 year ago

Last reply by FFus3r 1 year ago

  • Archived

I can now only sign on to my banks in safe mode since Firefox was updated to 62. This only happens on my PC, not my MAC

Nothing happens, I get no error message. I can log in to one bank but not two others? No issue with Firefox on my Mac thoguh for any of the accounts

Asked by Dreamer99 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

bookmark for bmo online is not working

Trying to sign into BMO online using Keypass version 2.40. Have done that for several years. Now I get the message "You cannot access Online Banking pages via a bookmark.… (read more)

Trying to sign into BMO online using Keypass version 2.40. Have done that for several years. Now I get the message "You cannot access Online Banking pages via a bookmark. "

I have cleared history in Firefox, yet still cannot access BMO accounts. please advise.

Asked by Systemium 1 year ago

Last reply by cor-el 1 year ago

  • Archived
  • Archived

Why does a new tab identify not only Youtube etc but highlight a private document just read on a financial website. What are the security implications??

Not a happy bunny. New tab highlighted a private, personal document which I had read directly on a webpage in my account on a financial website. Yes I can turn off conten… (read more)

Not a happy bunny. New tab highlighted a private, personal document which I had read directly on a webpage in my account on a financial website. Yes I can turn off content on New Tab but that is not resolving the issue that sensitive data was taken from my account on a supposedly secure website. Please advise how this happened and ensure Firefox does not breach security in the future.

Asked by sealion 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

Firefox no long allows sign in to https://www.citi.com/credit-cards/citi.action

Hi, Bug report, as stated above. Upon sign in attempt to citibank, the login page is simply re-displayed, and login doesn't happen. Other commonly used web pages continue… (read more)

Hi, Bug report, as stated above.

Upon sign in attempt to citibank, the login page is simply re-displayed, and login doesn't happen. Other commonly used web pages continue to work normally. Firefox/Citibank used to work until about a week ago, the web page does work with Safari.

Thanks much for making Firefox the greatest web browser ever, Jack

Asked by Adonsa 1 year ago

Last reply by Adonsa 1 year ago

  • Archived

Access denied reference #18.e.....

Trying to access my regular online banking site with Firefox 63 and when I try signing in like I normally do I get a redirect to the attached tab. I have cleared my cache… (read more)

Trying to access my regular online banking site with Firefox 63 and when I try signing in like I normally do I get a redirect to the attached tab.

I have cleared my cache and cookies to no avail. I have tried logging in with IE and all works fine.

What am I missing here?

Asked by In_LandSea 1 year ago

Last reply by WestEnd 1 year ago

  • Solved
  • Archived

Connecting my bank site I got message SEC_ERROR_OCSP_UNKNOWN_CERT

I use Firefox 63.0 (64 bits). Since 23 oct 2018 I got message "SEC_ERROR_OCSP_UNKNOWN_CERT" when connecting to my bank site LCL. I don't have this issue with Microsoft ed… (read more)

I use Firefox 63.0 (64 bits). Since 23 oct 2018 I got message "SEC_ERROR_OCSP_UNKNOWN_CERT" when connecting to my bank site LCL. I don't have this issue with Microsoft edge navigator. If I deselect OCS option in Firfox parameter the issue disappear but come back when I select again the OCS option. How this issue can be solve definitively with keeping OCS option ? Is the connection as well secure without this option ?

Asked by Daniel-Paul 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Times my banking website out - has been working fine for 20 years until Firefox 63.0

Times my banking website out - has been working fine for 20 years until Firefox 63.0. Worked the day before 63.0, but not the day after - clearly something has changed i… (read more)

Times my banking website out - has been working fine for 20 years until Firefox 63.0. Worked the day before 63.0, but not the day after - clearly something has changed in 63.0. I have read the "What's Changed", but it is mostly double dutch to me. Please help - what do I need to change and/or how can I uninstall 63.0 ???

Asked by Andre 1 year ago

Answered by philipp 1 year ago

  • Archived

I cannot access a banking log on page

I use a VPN (for your information) I reach the Home page of NatWest banking site but following selection of LOGON I receive error 'secure connection failed' This does not… (read more)

I use a VPN (for your information) I reach the Home page of NatWest banking site but following selection of LOGON I receive error 'secure connection failed' This does not happen when I use Edge. Have I a setting in Firefox to overcome?

Asked by geosox 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

New firefox 63 content blocker is active in ordinary session despite setting "only in private windows"

The new content blocker is set by default to block "All Detected Trackers" "Only in private windows". This is exactly the way I would want it. However, instead it block… (read more)

The new content blocker is set by default to block "All Detected Trackers" "Only in private windows". This is exactly the way I would want it. However, instead it blocks "All Detected Trackers" "Always". I do *not* have Firefox set to "Always use private browsing mode". To reproduce the observed behaviour, open the website ubs.com in Firefox 63.0. The shield will display in the address bar. When clicked on, it says "blockable content detected on this site", and some pages on this site do not display correctly.

Asked by rsbrux 1 year ago

Last reply by rsbrux 1 year ago

  • Archived

New pages are not allowed to open when I click a link, such as trying to open my financial statements.

When I try to open my financial statements at two different sites, by clicking a link, the new tab pops up and begins to open, but then disappears. I have tried changing … (read more)

When I try to open my financial statements at two different sites, by clicking a link, the new tab pops up and begins to open, but then disappears. I have tried changing my security settings, without success.

Asked by RockyWienken 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Can't log on to a bank website. Told certificate is not valid. Can log onto it in Edge. What's the problem?

I'm trying to log onto a bank website. Firefox is blocking it. It claims an invalid certificate. I logged onto the website in question yesterday without a problem. I … (read more)

I'm trying to log onto a bank website. Firefox is blocking it. It claims an invalid certificate. I logged onto the website in question yesterday without a problem. I can log onto the website in question in Edge with a secure connection. What's going on? The website in question "centerstatebank.com."

Asked by gjchakar 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Hello what I can do with this? : Please try again later or if the problem persists, contact our support staff and refer to the following support ID: 02002 16665

Hi I receved this message: Dear Customer, unfortunately we could not process your request right now. Please try again later or if the problem persists, contact our suppor… (read more)

Hi I receved this message:

Dear Customer,

unfortunately we could not process your request right now.

Please try again later or if the problem persists, contact our support staff and refer to the following support ID: 02002 16665084218945197391

Do you know what to do?

Thanks.

Asked by AntonF 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Can't log into bank account. Was told problem w/ Firefox & to use a different browser. Started a month ago.

Error message: We are currently experiencing technical difficulties. Please try again later or contact a Banking Representative at 1-866-226-5638. According to the bank,… (read more)

Error message: We are currently experiencing technical difficulties. Please try again later or contact a Banking Representative at 1-866-226-5638.

According to the bank, the problem was reported to Firefox and not resolved.

Asked by EmilyBooth 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I have been doing my banking online for years, now when I try to go to the website it states "error sec library failure". I am a senior easy instructions.

How can I fix my computer to accept the website for my bank. I have been doing my banking for years on my computer and the last week I can't get in and had to go into th… (read more)

How can I fix my computer to accept the website for my bank. I have been doing my banking for years on my computer and the last week I can't get in and had to go into the bank. A warning comes up "error sec library failure. I am a senior and do not understand what it is trying to tell me. thanks for any help

Asked by annnaplatt 1 year ago

Last reply by McCoy 1 year ago

  • Archived

It will not print a page. If I restart with no addons it does. disabling addons manually will still not print. How come_ How to find the glitch_

I cannot print the Chase transaction page. (from 2 different computers) If I start with no add-ons then it prints. If I disable the add-ons manually it still won't print … (read more)

I cannot print the Chase transaction page. (from 2 different computers) If I start with no add-ons then it prints. If I disable the add-ons manually it still won't print so I am at a loss how to find what is offending it.

Asked by bazdmeg11 1 year ago

Last reply by bazdmeg11 1 year ago

  • Archived

Firefox will no longer open Apple iCloud calendar and bank bill pay

Windows 10 Pro v1809 Build 17763.55 / Firfox v63.0.1 As of a couple weeks ago I am unable to open the Calendar feature on Apple iCloud, or bill pay mode in my credit … (read more)

Windows 10 Pro v1809 Build 17763.55 / Firfox v63.0.1

As of a couple weeks ago I am unable to open the Calendar feature on Apple iCloud, or bill pay mode in my credit union account when using Firefox. Interestingly, at the same time the credit union main page warned to clear history and cache on all versions of Firefox which I did. In either case, when I choose these failing features the progress indicator either goes on forever or times out

Neither of these issues exist using Google Chrome or MS Edge? Solution?- Thanks for your help, IM

Asked by Imageman 1 year ago

Last reply by kbrosnan 1 year ago

  • Archived

When paying with creditcards, why is there deconnexion when the browser communicate with the banque security site ?

When buying something with a credit card and you valid this. There is sometimes security validation for the transaction by the bank. The time you wait for the validation … (read more)

When buying something with a credit card and you valid this. There is sometimes security validation for the transaction by the bank. The time you wait for the validation code by SMS or other. Firefox is disconnecting and you can start again or better you have to buy things on other browsers where I noticed no problems. Is it possible to resolve this very, very inconvenient problem ? Thanks.

Asked by niekorama 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

I can no longer access my NatWest website

For years I have used Firefox and been able to login to my NatWest Account - suddenly I am no longer able to have this facility. SECURE CONNECTION FAILED - The connectio… (read more)

For years I have used Firefox and been able to login to my NatWest Account - suddenly I am no longer able to have this facility. SECURE CONNECTION FAILED - The connection to the server was reset while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data couldn't be verified. Please contact the owners of the website to inform them of this problem.

I looked on your help site to see if there were others with this challenge and found some comments from some sanctimonious prat to the effect that this should be remedied by the website owner and that eventually the website would no longer be able to be accessed by any other browser such as Chrome, Edge etc. Great, but I need to see my bank accounts online and rather than change banks, I am changing to Edge so that I can. Eventually NatWest may have to change their security but until then I am going to move away from Firefox, and, I know I only contribute a small amount to your "cause" every year but I shall take that away as well - you are too "holier than thou" in your approach to security and take no thought of how its implications affect the user.

Asked by Totley 1 year ago

Last reply by FredMcD 1 year ago