Firefox Community Forum

Need help finding my old bookmarks on my hard drive that might have been erased when I did a reset Windows 10 install. Unfortunately, I had to restore my hard drive, and the Windows 10 tech advisor didn't tell me to save my Firefox bookmarks before I started the restore process. But the bookmarks might still be somewhere on my computer? And I don't think I ever created a Firefox account. So I don't think Firefox saved them.

I have a profile backup from C:\Users\admin\AppData\Roaming\Mozilla\Firefox\Profiles and i have copied. trying to paste in another machine doesn't work. Could you kindly help me to restore the profile.

Regards Asghar

i had setup a new windows and when i tried to sync my Firefox data i found nothing and all my bookmarks and passwords was lost.

i need you support to recover my data.

Hi, I accidentally did a refresh on my Firefox (Win 11) and therefore I now have an "Old Firefox Data" folder on my desktop and Firefox is completely almost back to stock.

I have lost all extensions, customizations, settings and other configurations. Luckily, I had taken a backup of my bookmarks prior to doing this.

How do I return everything (including extensions) back to pre-refresh state?

Thank you.

Hello

I reinstalled windows 10 on my laptop with keeping my personal files intact. During the installation process Firefox was removed. After Windows was back I reinstalled Firefox and it works just fine except none of the old information, passwords, bookmarks etc are there and I tried just about everything to retrieve them but no luck. I tried to bring up profiles but only the new one was listed as default. What can I do? Thanks for your help.

Peter

I stupidly chose "Remove All" from the list of cookies, etc. from my privacy settings. I can no longer play Youtube streaming, Netflix, etc.

I would like to reinstall those files that I removed.

Hi,

I had to update my PC due to some issue, and I forgot mozilla account password so I had to do forgot password. But after that all my saved data in the same mozilla account has been removed and now I am in big trouble.

Can you please help me on this and give me my old data back. If you have any kind of security questions please do not hesitate to contact me.

But give me my data back.

Thank you.

Dear Facebook Support Team,

I hope this message finds you well. I am reaching out to request your assistance in recovering a Facebook business account that was accidentally deleted. The account was crucial for our business, HPIT, and we regret having lost access to it.

We have already created a new account, but we would greatly appreciate it if you could help us retrieve the previous account and its associated data. If possible, we would like to link the recovered account with our new one to ensure continuity for our business operations.

I have included the link to the deleted account below for your reference:

https://www.facebook.com hpitcorp

Your assistance in this matter would be immensely valuable to us. Please let us know if there are any steps we need to follow or additional information you require from our side to facilitate this process.

Thank you very much for your support and understanding.

Best regards,

John Ezekiel

Current Account Username: j [edited from public] @gmail.com <- access to Facebook account

Business Account

Previous Account Username: [edited from public] @hpitcorp.com

Change to: [edited from public] @hpit-inc.com

Hi everyone...

After I "upgraded" to Windows 11, Firefox suddenly quit working. After reinstalling, it worked again...however, I had to use the "about:profiles" command to restore the bookmarks I had. That worked fine. But after a series of cascading Microsoft 365 app failures, I decided to roll back to Windows 10. Yay! Everything worked again!

Except Firefox.

So, I reinstalled Firefox again. And once again, the bookmarks are missing...but this time, the "about:profiles" command isn't locating what I need.

Any suggestions?

This afternoon from 12:00 to 12:26 I visited the website silk-avia.com. on this site I booked a ticket for the date 05/12/2024. when I first searched, I chose 05/12/2024; when booking, the site showed me the date 06/12/2024, but I changed the date to 05/12/2024 and issued a ticket. After payment I received a letter with a ticket dated 06/12/2024. When contacting the airline, they want proof that I chose the date 05/12/2024. but I didn't find it in the browser history. can you help me with this

Hi

I  need help to open my firefox website  on LInux  

My email: [edited] 

Thanks Phone [edited phone# from public community support forum]

Hi all,

Fully aware of [https://support.mozilla.org/en-US/que.../1204859], I wonder if there is any way to force a synchronization from one specific browser to others? My scenario is as follows: I use a desktop computer for daily work. This computer is bascially the source of truth. I use literally thousands of tabs, organized w/ Sideberry and multi-accounts containers (~100) (2 profiles in parallel).

From time to time, I use a laptop when commuting or working elsewhere. I'd love to instruct the laptop to receive the latest update (like a git fetch), probably after telling the main computer to "upload" (git push) the latest information and would like to make sure the laptop never can overwrite the desktop information.

Is there any way to implement such a scenario?

Thanks!

Hello today i went to a it specialist, he reinstalled my windows and i lost all my backups i had been using firefox for a few days and saved a lot of stuff in bookmarks but now they dont sync i can only sync my old bookmarks from edge.Is there a way to check if my bookmarks were saved on a server?

I am going round in circles. The last Firefox update reset my Firefox on my laptop to default settings including losing my master password. I started to reset all my old settings but when I got to the part where I setup the sync with my phone version of Firefox, Mozilla asked me to log in. My password was not recognised so I hit "Forgot password" having set up a new password using one of my 10 digit authentication codes, I was then asked to log in with my new password, I did this & when trying to do the sync, I am being asked for a six digit authentication code! I have no idea where to find this code. Please help.

Move open account to new computer, old computer died, Firefox[ Mozilla] have all my pass words also, Will not let me open old e mails etc. sync wants cell phone,it doesn't work where I live. thanks john