Firefox Community Forum

I do a lot of research, and may have 300 - 400 tabs open. 2. I needed to do a clean install of Win 11, so I saved my open tabs as bookmark, I checked and they were all there. I also saved the folder from AppData Roaming - Firefox\Firefox\Profiles\ivdajzll.default-release\sessionstore-backups. Only when I open a tab with about:sessionrestore, the below Restore Session button is grayed out.

I then exported my book marks as an HTML file. I installed FF, opened up bookmarks manager, and chose to import from html, pointed to my saved file and selected open, nothing happens. When I look at the side panel in bookmarks manager, my book marks have not been added.

2. I also tried the second option by opening Settings / General / Import Data and Select the Bookmarks from HTML file option. I point to my saved html file, it spins for a few seconds, says success and I click on the Done button, still my bookmarks have not been added.

My computer restarted on me (as always, this piece of garbage new laptop has to restart every other day for some stupid update or battery issue) and Firefox, despite still knowing my history and latest websites visited, does not have an option to open the many closed tabs.

I don't want to go back to Chrome, but there's basically only one thing I need from a browser and it's insurance against my devices turning off and leaving me without any of my tabs.

Hi i restarted mine password to the mozilla and now i don't have mine passwords and can i get back mine passwords becouse i had there importants to me passwords? If no are the any methods to get back mine passwords ?

Hi! I am very grateful to anyone who can help me. I re installed windows 11 on my PC and when I reinstall firefox it seems as if the firefox account info is at zeros. Reading after this problem it seems that prior to doing these full re installs firefox requires a backup process but I did not do it at the time even though sync was constantly active. Is there any way to recover all the information from the last sync prior to reinstalling windows?

Can someone help me recover my previous session. I restarted my computer, I force quit firefox before so I would restore. I restored and only one or two of the four pages I had open (with a bunch of tabs open in each).

I cant use the restore previous history tab cause its grey...

Please help.

Thank You.

Hello, After the last MacBook Pro M4 update my tabs keep disappearing. This is quite ANNOYING as I use ALL my tabs. Plus when I go to HISTORY there is NO Restore Previous session...so I am losing EVERYTHING. Do I just need to go out to another browser and make them my default? I can find NO help when I go out to your support for my problem. Thank you, Patty

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

I am a 85 year old man with no divices that need a synch. Please remove it from my computer a it splits my screen. I was not asked it I want it and I do NOT want it. Please take me back to where I was before you decided to help me. Thanks Paul Budak [edited email from public community support forum]

I have no idea what you are looking for, as I said you put me here so I have to assume you know what you wre doing.

Need help finding my old bookmarks on my hard drive that might have been erased when I did a reset Windows 10 install. Unfortunately, I had to restore my hard drive, and the Windows 10 tech advisor didn't tell me to save my Firefox bookmarks before I started the restore process. But the bookmarks might still be somewhere on my computer? And I don't think I ever created a Firefox account. So I don't think Firefox saved them.

I have a profile backup from C:\Users\admin\AppData\Roaming\Mozilla\Firefox\Profiles and i have copied. trying to paste in another machine doesn't work. Could you kindly help me to restore the profile.

Regards Asghar

i had setup a new windows and when i tried to sync my Firefox data i found nothing and all my bookmarks and passwords was lost.

i need you support to recover my data.

Hi, I accidentally did a refresh on my Firefox (Win 11) and therefore I now have an "Old Firefox Data" folder on my desktop and Firefox is completely almost back to stock.

I have lost all extensions, customizations, settings and other configurations. Luckily, I had taken a backup of my bookmarks prior to doing this.

How do I return everything (including extensions) back to pre-refresh state?

Thank you.

Firefox was crashing so I found the folder in C:Program Files and renamed it before a new install. I downloaded the new Installer and installed Firefox again thinking all would be saved, but now, my bookmarks are missing and the history from the last few weeks are gone and started with the date I re-installed it. I have an old AT&T email that is now Yahoo and been using it for years. I tried to log in and I get a different screen asking about an ID which I don't have. Firefox always launched showing this icon to start yahoo as well as Chase Ect...ect and all are gone.

Is there a way to point to the old folder, after changing it back to original name and get back to previous version?

I did find another Mozilla file under Users,ComputerName,AppData, Local. I don't know if it was created with the new install or there before and just updated because I renamed the first file I found and now it's using C:Users to start Firefox. Any help getting back to where I was is appreciated.

Thank you

Tony

I stupidly chose "Remove All" from the list of cookies, etc. from my privacy settings. I can no longer play Youtube streaming, Netflix, etc.

I would like to reinstall those files that I removed.