Showing questions tagged:

Lost Sound

When I am watching a YouTube video and switch tabs, sometimes, on return to the YouTube tab, I have no sound. It is not muted. The system sound is fine. This does not al… (read more)

When I am watching a YouTube video and switch tabs, sometimes, on return to the YouTube tab, I have no sound. It is not muted. The system sound is fine. This does not always happen. I can switch tabs and still hear the sound. Then switch back and no sound. The video is not paused. I've tried pausing and playing the video, still no sound. Refreshing the tab doesn't help Where do I go to turn the sound back on? Win11, Firefox v144.02 64 bit.

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playback speed youtube not working

Hello Mozilla Support Team, from yesterday playback speed on youtube is not working. When I open the same video with Edge playback speed is available. Could you please c… (read more)

Hello Mozilla Support Team,

from yesterday playback speed on youtube is not working. When I open the same video with Edge playback speed is available.

Could you please check and rework?

Thanks in advance.

Many greetings Stefan

Open 1 139

How to reliably block autoplay?

There's already a decent help article about how to block videos from autoplaying: https://support.mozilla.org/en-US/kb/block-autoplay The problem is, it works haphazardly… (read more)

There's already a decent help article about how to block videos from autoplaying:

https://support.mozilla.org/en-US/kb/block-autoplay

The problem is, it works haphazardly. Even if my default for all web sites is "Block Audio and Video", on some web sites (not all) embedded videos still start playing as soon as they scroll into viewport.

Some have adviced to delve into about:config and set media.autoplay.blocking_policy to 2 (default is 0) and, based on quick testing, that actually seems to help but why exactly does it help? If privacy settings already have a setting to block autoplay, why does that particular configuration change make it work as it is supposed to work?

Running Floorp 12.5.0 (Firefox offshoot) on Win11, if that helps.

Open 1 160

Does Foxfire/Mozilla have sound settings?

Today my Facebook has no sound. My laptop has sound. Youtube has sound, NBC has sound, Amazon Music has sound, NPR has sound, it's just Facebook that is WITHOUT SOUND. … (read more)

Today my Facebook has no sound. My laptop has sound. Youtube has sound, NBC has sound, Amazon Music has sound, NPR has sound, it's just Facebook that is WITHOUT SOUND. So that is why I am wondering, does Firefox/Mozilla have sound settings that I might access to fix something like this?

I have already tried rebooting the laptop. Rebooting the browser. Rebooting Facebook. Thank you in advance for whatever help you might offer, Pamela

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I have no sound on Firefox.

Tell me why I have no sound on Firefox and how to fix it. I do have sound on DuckDuckGo and AVG Secure Browser. I have checked my sound setting 55% and not muted. I have … (read more)

Tell me why I have no sound on Firefox and how to fix it. I do have sound on DuckDuckGo and AVG Secure Browser. I have checked my sound setting 55% and not muted. I have shut down and started laptop, still no sound. I checked Firefox updates and am good.

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i have no sound and nothing works

i cant play sound from firefox ive tried restarting my computer, disabling my adblocker, everything i can think of its not my headphones, they work fine with files on my … (read more)

i cant play sound from firefox ive tried restarting my computer, disabling my adblocker, everything i can think of its not my headphones, they work fine with files on my computer im having the same problem with davinci resolve too please someone help i dont know what to do anymore

Open 1 127

change device to sound

The sound works for me on Opera (PC Win11), but not on Mozilla - I see it as a bug in the browser... even after clicking on the playback device in the bottom right corner… (read more)

The sound works for me on Opera (PC Win11), but not on Mozilla - I see it as a bug in the browser... even after clicking on the playback device in the bottom right corner in Mozilla, the sound doesn't start playing...

Open 1 51

YouTube Music not playing on Firefox, Linux Mint

Hello All, I noticed that while YouTube videos play with no problems (despite those videos not starting automatically if I open them in a new tab) YouTube Music does not … (read more)

Hello All,

I noticed that while YouTube videos play with no problems (despite those videos not starting automatically if I open them in a new tab) YouTube Music does not play anything at all. If I open it on my Android Smartphone it works like a charm, but on desktop Firefox nothing.

I'm using Linux Mint 22.3 - Cinnamon 64-bit Kernel 6.17.0-19-generic Desktop Environment: Cinnamon 6.6.7

I installed the ffmpeg codec package Cleared cookies and data for YouTube I did some research on my own and enabled in about:config "media.ffmpeg.vaapi.enabled set to False" Enabled in settings Play DRM protected content Disabled using Hardware acceleration Also PulseAudio is installed

Thank you in advance to anyone who can help me understand what's happening

Open 1 87

Audio is not playing on the browser. What must I do to get it working?

I cannot get audio to play on the browser. I've gone into settings and the default says that audio should be on for all websites. However, Youtube, facebook, instagram,… (read more)

I cannot get audio to play on the browser. I've gone into settings and the default says that audio should be on for all websites. However, Youtube, facebook, instagram, etc., won't play audio. Audio plays on other browsers (Chrome, Edge). what must I do to get audio working?

Open 1 78

Sound for Firefox works in troubleshooting mode but not in standard mode.

My sound does not work when using Firefox. But when I switch to the troubleshooting mode in the "Help" menu, the sound works normally. I did not make any changes to sou… (read more)

My sound does not work when using Firefox. But when I switch to the troubleshooting mode in the "Help" menu, the sound works normally. I did not make any changes to sound settings. Sound was fine last night and did not work when I woke the computer up this morning. I am using Windows 11. Going from troubleshooting mode back to normal mode causes the sound to stop working again.

Open 1 60

Dropping Frames From Youtube Videos

Hello everybody, i hope you are having a great day!. I have a problem with Youtube about the frames drops, in 1080p60fps i have drops but in 1080p normal don't. For syste… (read more)

Hello everybody, i hope you are having a great day!. I have a problem with Youtube about the frames drops, in 1080p60fps i have drops but in 1080p normal don't. For system operative i'm using Fedora 43. And the Firefox version is the 145.0.1 64 bits. My specs are low: Intel i5 6200u with his integrated graphics (Intel HD 520) Already installed the extension h264ify, and i think i have all the correct drivers and codecs from the rpmfusion (ffmpeg, mesa freeworld) If u need more detail and information i can give it to you. Thanks for anyone that is interested in help me.

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