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  • Archived

browser search window never pops up,only chrome at bottom

Once I pull up firefox, I NEVER get a search window to start my search. The only 1 that shows at the bottom is chrome? I do get the jump back in, but nothing to start a… (read more)

Once I pull up firefox, I NEVER get a search window to start my search. The only 1 that shows at the bottom is chrome? I do get the jump back in, but nothing to start a new one.

Asked by colvertd 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Offensive search results

Today I used firefox on my PC, using duckduckgo. I searched "iKnee" which is a brand of knee massager. I found that site but also in the search results there were several… (read more)

Today I used firefox on my PC, using duckduckgo. I searched "iKnee" which is a brand of knee massager. I found that site but also in the search results there were several offensive porn sites listed. The first time that's ever happened. Why has it happened this time? Can I prevent it happening again?

Asked by yooliver1951 1 year ago

Last reply by Terry 1 year ago

  • Archived

Slow speed using latest Firefox version on PC

Hello everyone, I'm currently running into some speed issues with Firefox on my laptop. I run Windows 10 on my HP Pavillion Notebook, 64 bit, 8GB RAM. It has been very s… (read more)

Hello everyone,

I'm currently running into some speed issues with Firefox on my laptop. I run Windows 10 on my HP Pavillion Notebook, 64 bit, 8GB RAM. It has been very slow to load all pages for the past 2 days, despite no real change in routine.

My internet connection is fine however, and other browsers such as Chrome run very fast on my PC. I have my Firefox updated to the latest version, I haven't installed any new add-ons in a long time. Just gave my current ones a look and all seem fine. Can also run Firefox fine on phone, so the speed issue is strictly for Firefox on PC. I've restarted my laptop, router, run troubleshooting, and nothing is showing up.

Should I wait this out and see if it clears up on it's own? If so, for how long? And if not, what should I do to fix this? Please let me know if you have any new suggestions, thank you.

Asked by Bobby 1 year ago

Last reply by willjoe24421 1 year ago

  • Archived

can't log in

Long time ago I had this email let's say x@yahoo.com after some years i delete and made a new one x@gmail.com. On my PC every time I try to log in it goes like this: I pu… (read more)

Long time ago I had this email let's say x@yahoo.com after some years i delete and made a new one x@gmail.com. On my PC every time I try to log in it goes like this: I put my x@gmail.com i put my password and it sends me a code on the same Gmail address... Very simple right? I put my verification code in and it says wrong password for email x@YAHOO.com... WHY DOES IT CHANGE MY EMAIL FROM GMAIL TO YAHOO ? I'M LOSING MY MIND I CAN'T LOG IN ON FRESH WINDOWS INSTALL!!!! I even reinstalled Mozilla, I've cleaned everything there is too be cleaned from the browser and same stupid "feature". Whyyyyyyyy????

Asked by morpheusthelastone 1 year ago

Last reply by morpheusthelastone 1 year ago

Firefox auto scrolling to bottom of page

Hi Os X updated Firefox and now all pages autoscroll to bottom of page. I cannot work because if this How can I fix this please ? I have turned of caret and did… (read more)

Hi

Os X updated Firefox and now all pages autoscroll to bottom of page.

I cannot work because if this

How can I fix this please ?

I have turned of caret and did not help

Thank you all

Asked by aalborg-nick 5 months ago

Last reply by zeroknight 5 months ago

Past history and login/passwords

My computer was compromised And as a result I had to repair and re install my Microsoft operating system windows 10 pro. That procedure wiped out my Firefox browser and … (read more)

My computer was compromised And as a result I had to repair and re install my Microsoft operating system windows 10 pro. That procedure wiped out my Firefox browser and now I have no record. Is there a backup that the browser keeps on a cloud.

Asked by James 5 months ago

Last reply by Paul 5 months ago

  • Archived

Shift key opens developer menu

I saw this same issue posted on here, but I press the shift key while using the Firefox browser and what appears to be a developer menu pops up at the bottom of the page,… (read more)

I saw this same issue posted on here, but I press the shift key while using the Firefox browser and what appears to be a developer menu pops up at the bottom of the page, the crappy thing is this is occuring on my laptop so my keyboard is part of the computer lol

Asked by Souless Woo 1 year ago

Last reply by cor-el 1 year ago

  • Archived

session manager won't load sessions from session buddy

I downloaded session manager on Firefox hoping to be able to import session file from session buddy from chrome. I tried importing the json file but it says it fails to r… (read more)

I downloaded session manager on Firefox hoping to be able to import session file from session buddy from chrome. I tried importing the json file but it says it fails to read. Followed by some googling I found that the problem lies with the fact that session buddy files don't have several tags in current tabs in the json file so importing fails. Like mentioned here https://github.com/sienori/Tab-Session-Manager/issues/408#:~:text=Close%20Chrome%20and%20Open%20Firefox,%2C%20and%20click%20%22Open%22. I am a noob and I don't see how that could be fixed, any help, plz?

Asked by blackjack970707 1 year ago

Last reply by blackjack970707 1 year ago

  • Solved
  • Archived

crashed pc

Windows 10 pc can not start,I have gone through automatic repair and diagnostics steps,but am now on advamced options and think I need to Reset it.This will lose Firefox.… (read more)

Windows 10 pc can not start,I have gone through automatic repair and diagnostics steps,but am now on advamced options and think I need to Reset it.This will lose Firefox.When I install it again will I be able to sign into my Firefox account to retrieve bookmarks and passwords?I am very nervous about this,don't even know how to install Firefox,as someone gave me the computer and it was already in there. I am a tech dinosaur!Thank you in advance for any help.Lesley

Asked by ginnynewton 1 year ago

Answered by ginnynewton 1 year ago

  • Archived

closed tabs keep running in the background

When I close tabs, and the computer stops working and I check the Task manager it turns out that firefox still runs 20-30tabs in the background when most of then have bee… (read more)

When I close tabs, and the computer stops working and I check the Task manager it turns out that firefox still runs 20-30tabs in the background when most of then have been closed and have just 4 running!!!

This occupies 100% of disk and CPU, and thw laptop stops functioning and freezes!!!!!!

And this happens all the time! How do we make firefox actualy close the tabs properly?? Without having to dig through task managerto close them again one by one?

Asked by azlan1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox keeps crashing but without error message

Since this morning Firefox keeps crashing on my PC, not only tabs, but the whole browser. I've sent countless reports so far. There is no error message. Is there a proble… (read more)

Since this morning Firefox keeps crashing on my PC, not only tabs, but the whole browser. I've sent countless reports so far. There is no error message. Is there a problem with Firefox today, or there may be another issue? Please help, thanks.

Asked by slharim 1 year ago

Last reply by slharim 1 year ago

  • Archived

Recover bookmarks

Please help!! I use windows 8.1. After using the recovery function to a previous backup Firefox icon looked like a blank page and when I tried to open I got an error me… (read more)

Please help!! I use windows 8.1. After using the recovery function to a previous backup Firefox icon looked like a blank page and when I tried to open I got an error message stating that I was attempting to use an older version of Firefox which could have a problem or a virus. There were two choices, one was to exit and the other was to create new profile. Clicking on the exit did not resolve anything so I clicked on create new profile. That resulted in a new install of Firefox. I now have lost all my saved bookmarks!! How can I get them back into the new install of Firefox? Thanks. .

Asked by twall1372 8 months ago

Last reply by TyDraniu 8 months ago

  • Archived

password retrieval help, please

Hi....can you kindly help me figure out how to access my saved passwords from a now defunct Windows 7 computer. I had saved them using Lockwise since 2019 and thought I c… (read more)

Hi....can you kindly help me figure out how to access my saved passwords from a now defunct Windows 7 computer. I had saved them using Lockwise since 2019 and thought I could retrieve them using Fiŕèfox Synch but have been trying for hours with no success. Cannot find passwords to use on dqng smartphone. I am 81 years old and woefully untechy so any suggestions or advice would be greatly appreciated. Thank you.

Asked by ML272@protonmail.com 9 months ago

Last reply by Dropa 9 months ago

translation web pages no longer pronouncing words

Hello. After the most recent Firefox update on my Samsung Android version 10, the translator apps Google translate and Deepl no longer give pronunciation of words. My vol… (read more)

Hello. After the most recent Firefox update on my Samsung Android version 10, the translator apps Google translate and Deepl no longer give pronunciation of words. My volume is up. I have checked my addon and Uninstalled. Reinstalled. Turned it off and back on etc. The pronunciationbin these pages works on Chrome and Samsung internet but stopped working in Firefox after your last Jan 18 update. I like your product and hope you fix this bug. When you click the speaker icon on Google translate it looks like it is speaking but no sound comes out. Thank you for your help

Asked by sooziegr 2 months ago

Last reply by jonzn4SUSE 2 months ago