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Download helper no longer works for YouTube. Reinstalled Firefox and DH with no vhange.

You Tube seems to be the only site affected. However i was able to download Wednesday with no problem. DH works normally, I select a download option, it starts and finish… (read more)

You Tube seems to be the only site affected. However i was able to download Wednesday with no problem. DH works normally, I select a download option, it starts and finishes quickly with a 0 mb result. I tried changing the download location, the name and/or extension of the file, and still the same thing.

Asked by kennowen 7 years ago

Answered by AliceWyman 7 years ago

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Youtube wont let me download vevo video's anymore

I use to be able to download vevo video's from youtube. I would see the download helper give me the details of how much time is left in the download. All of a sudden it… (read more)

I use to be able to download vevo video's from youtube. I would see the download helper give me the details of how much time is left in the download. All of a sudden it just downloads 0% and when coverting to hard drive it gives me a error.

Asked by bozuki 7 years ago

Answered by AliceWyman 7 years ago

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Why can't I install "Cooliris"

I would like to install Cooliris (formerly PicLens) the website says it is suitable for FireFox but when I tried to download and install it I got told the my version of F… (read more)

I would like to install Cooliris (formerly PicLens) the website says it is suitable for FireFox but when I tried to download and install it I got told the my version of FireFox was not compatible.

Asked by baldeagle_427 7 years ago

Last reply by AliceWyman 7 years ago

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After trying all suggested fixes, download error - javascript application still occurs when I try to download using Ant video downloader - help?

This started after the latest security update for Firefox26 self installed. I have tried all of the suggested fixes; restarting in default mode, un-installing then re-in… (read more)

This started after the latest security update for Firefox26 self installed. I have tried all of the suggested fixes; restarting in default mode, un-installing then re-installing the Ant video down loader etc all to no avail. How do I fix this?

Asked by sydboo 6 years ago

Last reply by AliceWyman 6 years ago

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i lose all my cache and add ons after i restart my pc everytime

i install some add-ons play some online multiplayer games(contract wars,spiral knights) and after i restart my pc,voila,all the add ons and the game cache is gone,i have … (read more)

i install some add-ons play some online multiplayer games(contract wars,spiral knights) and after i restart my pc,voila,all the add ons and the game cache is gone,i have to load the game again and download the extensions again,and each time i reload the game without closing firefox IT WILL start loading from the start,and this problem happens each and every time i restart my pc.now, i have checked i have cache set at maximum 1024mb,i have enabled remember history.SO WHAT IS THE PROBLEM

Asked by saifrazak 6 years ago

Last reply by cor-el 6 years ago

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The add-on "Disconnect" no longer displays the drop down menu properly after updating Firefox to v29.

This add-on extension "Disconnect", after upgrading to Firefox 29 now displays only a tiny drop down box when clicked vs the full drop down menu. Before the upgrade it wo… (read more)

This add-on extension "Disconnect", after upgrading to Firefox 29 now displays only a tiny drop down box when clicked vs the full drop down menu. Before the upgrade it worked fine. It does this whether adding it to the tool icons in the upper right of the window (left of the new Firefox dropdown menu) or whether adding it to the Firefox menu itself as an additional icon. The extension appears to work in terms of blocking adds/tracking, as before, just can't see what is in the drop down menu. Already tried disabling and re-enabling, no change.

Asked by pkoof 6 years ago

Answered by philipp 6 years ago

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downloaded avg toolbar with avg search, my computer says it installed, but doesn't sho up on the webpage

I downloaded the AVG toolbar and search engine. My computer says it installed - only it does not appear when I open Firefox. For what is it worth, when I downloaded it … (read more)

I downloaded the AVG toolbar and search engine. My computer says it installed - only it does not appear when I open Firefox. For what is it worth, when I downloaded it on my Admin acct (same computer) it worked fine, but didn't transfer to my standard acct.

Asked by myrt4sw 6 years ago

Answered by guigs 6 years ago

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My add-ons disabled themselves and I can't enable them.

Out of suddenly, all of my add-ons expect Adblock Plus disabled and I can't enable them, and I didn't change nothing on my laptop at that time. I tried to do Troubleshoot… (read more)

Out of suddenly, all of my add-ons expect Adblock Plus disabled and I can't enable them, and I didn't change nothing on my laptop at that time. I tried to do Troubleshooting Information, restart my laptop, uninstall and install Mozilla twice, by deleting even all files about Mozilla, but nothing worked. I even tried to do a system restore, but it don't worked because it has a problem in a file! Useful info: When I install again the Mozilla and I install again the add-ons, they are enable and they are working fine, but when I close the browser and open it again, the add-ons are disabled again... And I don't know if that means something, but I have also problem to do the Windows Updates the last week, it can't complete. I have Windows 7 x64 and the lasted edition of Mozilla Firefox. Any ideas?

P.S. English isn't my first language, so sorry if I did any mistakes.

Asked by AthinaSmile 6 years ago

Answered by cor-el 6 years ago

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all CAPTURE AND PRINT files saved on my mac are blank -what is the problem

I installed the Capture & print Add-on on my Macbook Air and captured areas of several web pages and saved them to a folder on my desktop. All the add-on files are bl… (read more)

I installed the Capture & print Add-on on my Macbook Air and captured areas of several web pages and saved them to a folder on my desktop. All the add-on files are blank with zero data captured. What must I do to remedy this.

Many thanks for assistance.

Ant Johnson

Asked by Ant-Johnson 5 years ago

Last reply by jscher2000 5 years ago

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Add-ons Update HELP!

Hello everyone! I just started using Mozilla Firefox Web browser again, and I wanted to check if my add-ons were up to date. Well, it says that 2 of my add-ons, which are… (read more)

Hello everyone! I just started using Mozilla Firefox Web browser again, and I wanted to check if my add-ons were up to date. Well, it says that 2 of my add-ons, which are Java(TM) Platform SE 7 U67 (version 10.67.2.1) & Shockwave Flash (version 15.0.0.152) both are potentially vulnerable plugins.

I click on update now, and it directs me to these URLs: http://www.oracle.com/technetwork/to...4-1972960.html for Java & http://helpx.adobe.com/security/prod...apsb14-22.html for Shockwave Flash

I'm really not understanding where I am supposed to download these security fixes, or if there are even any? Also, how do I find out if those two versions are the latest? I'm so confused. I'm not too knowledgeable about Firefox & their features. When I go to my programs on my laptop, it says that my Java is up to date & so is my Adobe Shockwave. Is there a difference between those & the plug-ins?

If anyone can please help me I would greatly appreciate it! I'm afraid something terrible will happen if I do not fix these problems!

Asked by iluvmyman43v3r 5 years ago

Last reply by cor-el 5 years ago

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applescript can't get name of front window

The AppleScript support seems broken or unreliable (at least on OSX 10.10.1). For example, this little, very basic script worked in Firefox 33 but now (34?, 35 or 36) NOT… (read more)

The AppleScript support seems broken or unreliable (at least on OSX 10.10.1).

For example, this little, very basic script worked in Firefox 33 but now (34?, 35 or 36) NOT anymore:

tell application "Firefox" name of front window end tell

==> error "plugin-container got an error: Can’t get name of window 1." number -1728 from name of window 1


Hint: If you check the output of the next applescript snippet, you see that the 'windows' don't even get a correct id.

tell application "Firefox" windows end tell

Asked by emelin 5 years ago

Last reply by emelin 5 years ago

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Context menus don't show up for several Firefox Add-ons

Hello, I noticed the other day that the Autofill (3.6) context menus no longer show up in Firefox. There are actually several context menus that no longer show up, (such… (read more)

Hello, I noticed the other day that the Autofill (3.6) context menus no longer show up in Firefox. There are actually several context menus that no longer show up, (such as Adobe PDF). Autofill is still running in the background because it is doing it’s job, for the most part. The problem is, if I want to add something to it, I have to do it manually. Sounds like it’s a bug in Firefox that nobody has noticed yet as I can’t find any mention of any issue on the Firefox support page. I’m sending a copy of this to FF Support as well.

Asked by FireFox Quantum 5 years ago

Last reply by FredMcD 5 years ago

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Trying to create two toolbar buttons. Need codes.

I am trying to use the Custom Buttons addon to create the following two toolbar buttons. Bu I need the codes and I didn't get aid at the Custom Buttons official forum. Ho… (read more)

I am trying to use the Custom Buttons addon to create the following two toolbar buttons. Bu I need the codes and I didn't get aid at the Custom Buttons official forum. Hope someone here could help.

(1) Force links to open in new background tabs

Click on this button and then everytime you open a link, it opens in a new background tab. Click on it again and then the original setting is restored.

(2) After the current tab is closed, open the right tab

Click on this button and then everytime you close a tab, the tab next to it on the right will be opened. Click on this button again and then the original setting is restored.

Thank you in advance.

Asked by drkh 5 years ago

Last reply by drkh 5 years ago

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I want to install and extension globally

I am an it admin and want to install an extension globally, but placing the .xpi file in C:\Program Files (x86)\Mozilla Firefox\browser\extensions\ or C:\Program Files (… (read more)

I am an it admin and want to install an extension globally, but placing the .xpi file in C:\Program Files (x86)\Mozilla Firefox\browser\extensions\ or C:\Program Files (x86)\Mozilla Firefox\plugins and restarting the browser does not prompt to install the plugin. I noticed that the cli tags have been depreciated so i did not give that a shot. The computers are windows 7 64 bit and firefox version is 35.

Asked by xnukemx47 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Can't download large files, such as zip files or videos, or add-ons anymore. Refresh doesn't work.

As it says in the title, I can't seem to download anything in Firefox anymore, aside from photos apparently. Zips files, videos, and program files always fail without eve… (read more)

As it says in the title, I can't seem to download anything in Firefox anymore, aside from photos apparently. Zips files, videos, and program files always fail without even attempting to download. The download arrow pops up and that's about it. Add-ons just say that there was an error downloading and nothing else, except try again. Refresh Firefox doesn't work and neither does safe mode. Clean installs work, but only during the initial opening of the browser. If you close it and open it back up, it goes back to failing again.

Asked by Havarti 5 years ago

Last reply by cor-el 5 years ago