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problem moving Firefox profiles

i've had recent cause to reset my 2017 iMac running OS 13 back to factory settings. this has cause all kinds of problems, and now i need to set up a new user account. i i… (read more)

i've had recent cause to reset my 2017 iMac running OS 13 back to factory settings. this has cause all kinds of problems, and now i need to set up a new user account. i identified the relevant profile, and copied it to the new user account. i then opened Firefox and typed "about:profiles", and the new profile is not in the list, even though it's in ~/Library/Application Support/Firefox/Profiles/.

i tried compressing it before copying it, but that made no difference. i've tried logging out, restarting, and switching on and off again.

so i'm stuck in between two users, one with all my data, and the other with Firefox (and possibly Thunderbird, haven't even tried that yet). this makes life unbelievably difficult.

i really need my Firefox profile back. desperately hoping someone can help.

thanks for reading.

Asked by Atom7 2 months ago

Last reply by Atom7 2 months ago

Bookmarks Recovery

Good day, i was installing a fresh windows on my pc and planning to sync my bookmarks but i accidentally sync a new set of bookmarks to my account, now all my OLD bookmar… (read more)

Good day, i was installing a fresh windows on my pc and planning to sync my bookmarks but i accidentally sync a new set of bookmarks to my account, now all my OLD bookmarks are gone, can i still retrieve or recovery my old bookmarks?

Asked by Haruomi™ 2 months ago

bookmark tab

WHAT HAVE YOU DONE TO MY OVER 100 BOOKMARKS ON MOZILLA? I CAN'T ACCESS THEM NOW! 1 of the main reasons I've used mozilla... You only show me a few.

Asked by russ580 2 months ago

Are you giving out free iphone for survey participation; I was told I won one but I assume it is a scam. Thanks, Alice

Thank you for your participation, we have the following products today: Monday, September 16, 2024. You may choose only (1) product from the list below. ... Apple iPho… (read more)

Thank you for your participation, we have the following products today: Monday, September 16, 2024. You may choose only (1) product from the list below.

... Apple iPhone 15 Pro

   Quantity: 1
   Regular Price: $1199
   Limited time: $2

I received this notice for completing a very short survey about my use of Firefox. I am concerned this is a scam since they want my credit card info for the $2 payment... Please advice. Alice

Asked by Alice Dale 2 months ago

Last reply by James 2 months ago

  • Solved

Google default account not "defaulting"

How do I change the google account that Firefox visits first? Context: I have my work email set up for sync, but whenever I go to any google specific site or tool (Calend… (read more)

How do I change the google account that Firefox visits first? Context: I have my work email set up for sync, but whenever I go to any google specific site or tool (Calendar, gmail, docs, etc.) it defaults to my personal account instead of my work account.

Asked by dave422 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

Have stopped getting some mails recently

I am not getting some mails and my complaint has resulted in the following reply : - using a VPN/anonymous proxy; - some settings on your device/browser flagged for … (read more)

I am not getting some mails and my complaint has resulted in the following reply : - using a VPN/anonymous proxy; - some settings on your device/browser flagged for being inconsistent with your country of residence; - your IP address being flagged as a threat by the IP databases we use.

While we regret the inconvenience caused, our system is designed in such a manner that it will not generally allow these attempts, as these flags are associated with a high possibility of fraud. In order for you to be able to properly use your Toluna account, we strongly recommend that you review your internet connection, as well as your device/browser's settings, and ensure that all details match your country of residence so this will not happen going forward.

You can check the details of your connection at any time via any free IP checking tools that can be found online. Is there something wrong with my browser?

Asked by narnal 2 months ago

Last reply by cor-el 2 months ago

Updates

I updated to the latest firefox and all my bookmarks are now gone.

How can I get them back or restore my 130.0 version of firefox?

Thank you

Asked by JJ 2 months ago

Last reply by cor-el 2 months ago

My account suddenly blocked

Hello Firefox has been my favorite browser for years I shifted my PC two weeks ago when I tried to sign up in my new PC Firefox account, i got a message saying my account… (read more)

Hello Firefox has been my favorite browser for years I shifted my PC two weeks ago when I tried to sign up in my new PC Firefox account, i got a message saying my account has been banned! out of no where!!!!

this is my linked email with firefox: Abalbusaidi@hotmail.com

Asked by عيسى محمد علي 2 months ago

Can't login to my Firefox Account

Every time I try to login, the progress resets. I enter the password enter the verification code and it brings me back to entering my password. The cycle repeats again. B… (read more)

Every time I try to login, the progress resets. I enter the password enter the verification code and it brings me back to entering my password. The cycle repeats again. Before this, the account would log out automatically while syncing.

Asked by Irzam Offtheschool 2 months ago

Acquire History of Connected Devices from Mozilla?

I had a situation where multiple people who I know in real life managed to hack in to my Firefox account, and I wanted to ask if it is possible to request a history of th… (read more)

I had a situation where multiple people who I know in real life managed to hack in to my Firefox account, and I wanted to ask if it is possible to request a history of the "Connected Services" from Mozilla that is available in Settings? I would really like to go back in the last 12 months if that is possible.

Asked by cpb7 2 months ago

Imultiple Captchas that do not stop

Dear Pocket Community, I have a strange and confusing problem, and would be very grateful if somebody would answer this. I have an account with Pocket, across 3 differen… (read more)

Dear Pocket Community, I have a strange and confusing problem, and would be very grateful if somebody would answer this.

I have an account with Pocket, across 3 different devices.

1. I have a laptop. 2. I have an Android mobile phone. 3. I also use my Pocket account in local libraries.

Regarding the first 2 points, I can get into my account fairly easily. However, whenever I try to login to my account on the local library, I get a Captcha to solve. I solve it, then am presented with another Captcha. This carries on ad-infinitum. I do not know why this happens?

Marek

Asked by MAREK_WES 2 months ago