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It seems I cannot use Sky Go even if I use Firefox. The only one that works is IE 11.

I was using Google Chrome, but it seems they do not support Silverlight which Sky Go use. I was told that Firefox would work. It doesn't. The only one that works is Inter… (read more)

I was using Google Chrome, but it seems they do not support Silverlight which Sky Go use. I was told that Firefox would work. It doesn't. The only one that works is Internet Explorer 11, which is very slooow. Why can't I use Firefox to view Sky Go?

Asked by steady1946 6 years ago

Answered by FredMcD 6 years ago

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Why will Firefox not access the verizon website

This problem came right out of the blue. Until now I have had no problem accessing the verizon website (www.verizon.com) to get at my email. Now, it does not connect. … (read more)

This problem came right out of the blue. Until now I have had no problem accessing the verizon website (www.verizon.com) to get at my email. Now, it does not connect. The URL goes from "www.verizon.com" to "fiostrending.verizon.com". The tab seems to be cycling (very quickly and continuously) between "connecting" and "fiostrending.verizon.com. I have done the following to no avail: 1). started Firefox (currently using v.39.0) without addons; 2). backed off Firefox V.39 to V. 38; 3). cleared cache. Virus check (via Vipre) is clean.

Verizon was contacted and they said it is a Firefox problem. I verified this by successfully accessing "www.verizon.com" via IE 11 (v 11.0.9600.17843). I am at a loss. Any help would be appreciated. Using Windows 7, SP 1, 64 Bit OS.

Asked by Palefty 6 years ago

Answered by FredMcD 6 years ago

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cannot login to gmail

I cannot login to gmail since upgrading to windows 10, i can login to my gmail account from chrome and internet explorer but not firefox. I am running the latest version … (read more)

I cannot login to gmail since upgrading to windows 10, i can login to my gmail account from chrome and internet explorer but not firefox. I am running the latest version 40.x.x. I have tried deleting history, deleting cookies, deleting cookies-sqlite file incase it was corrupt, I have installed a fresh version of firefox after a complete uninstall and deleting all the appdata folders, my privacy setting are set to allow cookies and third party cookies and to keep them for ever. It is really frustrating now, it just keeps refreshing the screen and staying on the password entry screen. I really want to continue using firefox but i think i am going to have to go back to chrome if i can't even use gmail

Asked by crookers13 6 years ago

Answered by FredMcD 6 years ago

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Tried all of your suggestions and still receive "Unable to connect" when using ANY search engine.

Cannot use any search engine in FF 40.0.3 on Macbook Pro model 9,2 with OS 10.8.5. Receive "Unable to connect" message when attempting to use a search engine. Websites o… (read more)

Cannot use any search engine in FF 40.0.3 on Macbook Pro model 9,2 with OS 10.8.5. Receive "Unable to connect" message when attempting to use a search engine. Websites other than Mozilla and search engines connect fine. FireFox 40.0.3 on a different Mac works fine with no problems.

In addition, I cannot access the FF "Get Add-Ons" page or the Mozilla home page. Search engines will not connect from either the search bar or their home page. Problem just started. I had previously updated to, and have been using, FF 40.0.3 without problem when it was issued. Attempted solutions have included FF refresh, run FF in safe mode, run with all plug-ins disabled, disabled hardware graphics acceleration. None of these corrected the problem.

Asked by txp99ff 6 years ago

Answered by txp99ff 6 years ago

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Firefox will not log on to a particularweb site, i can log into the same web site with internet explorer. What is wrong?

This is the web site https://merchantcenter.intuit.com/msc/portal/init After I type in my username and password it tries to connect and then just shows waiting for mercha… (read more)

This is the web site https://merchantcenter.intuit.com/msc/portal/init After I type in my username and password it tries to connect and then just shows waiting for merchant services and refreshs. I have refreshed firefox and that did not help.

Asked by crclark23 5 years ago

Answered by FredMcD 5 years ago

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Firefox won't load with a certain wifi

So i have this problem, Firefox won't load when i connect with one wifi but when i change my connection to different wifi it'll work again. even though the first wifi wo… (read more)

So i have this problem, Firefox won't load when i connect with one wifi but when i change my connection to different wifi it'll work again. even though the first wifi works just fine on my computer seeing as i can connect to internet with a different browser.

Asked by iamalwaysrunning 5 years ago

Answered by FredMcD 5 years ago

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Firefox is stuck or freeze for few seconds when more then 2 tabs open

I change to new PC from my old one the using dual core to New HP 600 G3 MicroTower with i5-6500 & 8GB RAM - 128 SSD In last week I was using Firefox as my only browse… (read more)

I change to new PC from my old one the using dual core to New HP 600 G3 MicroTower with i5-6500 & 8GB RAM - 128 SSD In last week I was using Firefox as my only browser. When I'm opening 2-3 tabs or more then that, the scroll isn't work like regular and feel sticky, When typing it's not in the moment and have delay of 1-2 sec. I'm using only Dashlane & uBlock extension and none of them make it worst. I was try to close tabs with music from you-tube but it wasn't change a thing. In task manager it's showed up Firefox using about 900-1000MB Try to update all drivers, close background apps, but nothing helped..

Asked by DavidT 3 years ago

Answered by DavidT 3 years ago

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Why am I having so much trouble signing in to Mozilla

Every time I try to sign in it will not take username and password so I have to change it and then I forget what I changed it to. Also why can't I watch videos on facebo… (read more)

Every time I try to sign in it will not take username and password so I have to change it and then I forget what I changed it to.


Also why can't I watch videos on facebook I can with Internet Explorer Windows 7

Asked by samnbrand3 6 years ago

Answered by the-edmeister 6 years ago

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The connection to the server was reset while the page was loading

I get this error message when trying to access my microsoft accounts, including hotmail, from my desktop. This is the only site that has an issue, I can access other web… (read more)

I get this error message when trying to access my microsoft accounts, including hotmail, from my desktop. This is the only site that has an issue, I can access other website, secure or not. I have the same access issue with chrome and IE, but Tor browser works. I can access my microsoft accounts from my laptop which is on the same home network. I have tried clearing cache, cookies, history. I have run ipconfig /flushdns and ipconfig /release and ipconfig /renew. I have run firefox in safe mode. I have tried disabling my firewall and virus protection. I have connected direct to the cable modem instead of through a router. I have run a virus scan (i'm using bitdefender). I have tried everything that seems appropriate from this website: http://kb.mozillazine.org/Error_loading_any_website#Router_configuration. Nothing seems to work. I'm out of ideas for what to try next. Any help is appreciated.

Asked by jonr2 6 years ago

Answered by cor-el 6 years ago

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companyweb pulls up with a blank screen

The company that I work with uses a company web that is hosted by a SBS 2008 Server. I can access the companyweb with chrome or safari, but Firefox does not work. The oth… (read more)

The company that I work with uses a company web that is hosted by a SBS 2008 Server. I can access the companyweb with chrome or safari, but Firefox does not work. The other two come up with a white screen and then a authentication box comes down to ask for your credentials. Firefox does not do this. It just has a white screen. It is not just my computer that is doing this. It seems to be all Macs that have Firefox. What is also weird is that Firefox for Windows works fine.

Asked by jessebrownarrow 6 years ago

Answered by FredMcD 6 years ago

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Firefox 40.0.3 is a disaster. I constantly, constantly get error 404, even visiting sites that used to present no problems. What's up?

Ever since I installed 40.0.3, Firefox has been problematic, constantly giving me 404 errors as I search the web or visit sites that used to post no problem. It got to t… (read more)

Ever since I installed 40.0.3, Firefox has been problematic, constantly giving me 404 errors as I search the web or visit sites that used to post no problem. It got to the point where I switched to OmniWeb, although that's just as buggy, if not more. Yet, I can at least visit most of the problematic sites on Omniweb after getting the 404 on Firefox. Firefox has always been a memory hog, but I could live with that. These 404 errors are driving me nuts.

An example is the Washington Post's game site. When I try to play the Daily Crossword and click on 'Play Now', I always get the 404.

Asked by jshaw 6 years ago

Answered by jshaw 6 years ago

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Facebook is not loading properly

the facebook is loading without javascript and css. I tried view source and clicked one of the css link and found that it was blocked Secure Connection Failed An error o… (read more)

the facebook is loading without javascript and css. I tried view source and clicked one of the css link and found that it was blocked

Secure Connection Failed

An error occurred during a connection to fbstatic-a.akamaihd.net. Peer's certificate has an invalid signature. (Error code: sec_error_bad_signature)

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

So i am not able to use facebook anymore.

Asked by agriz 6 years ago

Answered by cor-el 6 years ago

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Not able to get to google.com from Firefox for Desktop on iMac

I cannot access google.com from Firefox on my iMac. This only starting happening today. Not sure that it is malware or adware related. I can access all other websites … (read more)

I cannot access google.com from Firefox on my iMac. This only starting happening today. Not sure that it is malware or adware related. I can access all other websites with no issue. Cleared cache and cookies as well for both.

And I can ping www.google.com from the iMac with 0% packet loss.

Here are other details below

iMac running OS X 10.8.5

Firefox 41.0

Please help as I may have overlooked something.


Thank you

Asked by jfalan 6 years ago

Answered by jfalan 5 years ago

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Firefox keeps changing the url I entered

I've updated a website. When I paste the url into Firefox it keeps changing it and displaying a different page. The one I want is http://megalithmovers.org/blog-2015-10-2… (read more)

I've updated a website. When I paste the url into Firefox it keeps changing it and displaying a different page.

The one I want is http://megalithmovers.org/blog-2015-10-24.htm Firefox keeps changing it to http://megalithmovers.org/blog-2015-01-24.htm Both pages are valid (they have the date in the url as YYYY-MM-DD) I know the url is valid, I've pasted it into other browsers. Somewhere FF must have cached the January page. Being too clever for it's good, it's decided I've mis-typed the url and displayed that page, not the October one. I've deleted all the history for this site, but that makes no difference.

Please don't tell me to reset FF to the default settings - I'll have re-install all the Addons then.

Asked by Issan 5 years ago

Answered by FredMcD 5 years ago

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I can't login to my school website anymore since I have updated my firefox to 34.0.5.

I can't login to my school website anymore since I have updated my firefox to 34.0.5. I have deleted the cert8.db, and still having the same issue. Please Help! Here is t… (read more)

I can't login to my school website anymore since I have updated my firefox to 34.0.5. I have deleted the cert8.db, and still having the same issue. Please Help! Here is the error: Unable to Connect Securely Firefox cannot guarantee the safety of your data on my.saintleo.edu because it uses SSLv3, a broken security protocol. Advanced info: ssl_error_no_cypher_overlap

Asked by regba123 6 years ago

Answered by cor-el 6 years ago

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How can I get search working on this site?

I am still looking for accessibility fixes. I have sensory processing issues, and all the animation online *hurts,* so I need ways to disable animation. If I search for a… (read more)

I am still looking for accessibility fixes. I have sensory processing issues, and all the animation online *hurts,* so I need ways to disable animation.

If I search for accessibility, it returns results involving access to this or that, unrelated to accessibility for disabled users.

If I search for disable animation accessibility -access it still returns results involving access to this or that... What is a point of searches if the results don't involve important search terms and contain excluded terms?

Asked by MarjaE 6 years ago

Answered by cor-el 5 years ago

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FF can't load certain websites, IE can, tried clearing history & cache, FF not blocking the sites

About two weeks ago, whenever I visited the following site, FF gave me a "The connection was reset The connection to the server was reset while the page was loading..." e… (read more)

About two weeks ago, whenever I visited the following site, FF gave me a "The connection was reset The connection to the server was reset while the page was loading..." error message.: http://adp.library.ucsb.edu/index.php Ever since, I've been able to access it through IE. Today the same problem occurred with this site, which I can also access thru IE: http://doo-wop.blogg.org/

I cleared all my history and cookies, but the problem continues. I am using Windows 7, and was using FF 40.0.3. I just updated to FF 41.0, restarted FF, but find the sites still give the same "connection reset" error message.

Thanks for any help, Marc

Asked by marcgroenenj 6 years ago

Answered by cor-el 6 years ago

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Webex meetings will not start in version 41.0.2

when i attempt to join a webex meeting, i get to the "starting webex" page but it just swirls and does not connect me to the webex meeting. I have to click on the specia… (read more)

when i attempt to join a webex meeting, i get to the "starting webex" page but it just swirls and does not connect me to the webex meeting. I have to click on the special "having problems" link, download it and then enter the meeting from the download. I attend a LOT of webex meeting and this problem only started after the last firefox update (v41.0.2).

Asked by Denyse 5 years ago

Answered by FredMcD 5 years ago