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can connect using ip address but not using web address settings?

Trying to connect to internet using t mobile hotspot. Windows 7 Firefox browser I can get to a website using the ip address however nothing using www.msn.com or anything.… (read more)

Trying to connect to internet using t mobile hotspot. Windows 7 Firefox browser I can get to a website using the ip address however nothing using www.msn.com or anything. In the connect to the internet window in Options network I have no idea what to put in there I tried auto nothing works


(flipped uppercase text - c)

Asked by shipinomore 5 years ago

Answered by cor-el 5 years ago

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Random Mozilla Proxy Authentication (Mozilla Firefox 30.0)

Hi All, We are experiencing an issue with random intermittent Mozilla Proxy Authentication prompts. We are running Mozilla firefox in a Windows domain and using a clears… (read more)

Hi All,

We are experiencing an issue with random intermittent Mozilla Proxy Authentication prompts. We are running Mozilla firefox in a Windows domain and using a clearswift proxy server. I've tried a large number of configuration changes with Firefox but still get these annoying prompts. This obviously looks bad to our user base. We do not suffer the same issues with IE11 or Google Chrome.

Please can anyone help before we look to remove this software and go for an alternative browser?

Many Thanks,

Kirk

Asked by kirkboyd 5 years ago

Last reply by FredMcD 5 years ago

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Permanent exception for "sec_error_reused_issuer_and_serial" error

On my corporate intranet, there are a couple of internal systems with web interfaces that generate the sec_error_reused_issuer_and_serial error. Every resource on mozilla… (read more)

On my corporate intranet, there are a couple of internal systems with web interfaces that generate the sec_error_reused_issuer_and_serial error. Every resource on mozilla.org and other sites that I have found lists only two options: 1. get the admin of the site to fix the problem, or 2. temporarily add an exception

Even the Mozilla support article specifically about this error message is not helpful: https://support.mozilla.org/en-US/kb/Certificate%20contains%20the%20same%20serial%20number%20as%20another%20certificate

I have asked the exact same question here and the question was closed without an answer as well: https://support.mozilla.org/en-US/questions/996094

Nowhere have I been able to find information regarding a permanent exception. I understand that ideally, for a public website, the long term fix will be for the website admin to fix the problem, however there must be a way to permanently add an exception in Firefox to completely ignore this error message. I already tried deleting the "cert8.db" file and this has not resolved the problem. I am not interested in any temporary exceptions or temporary resolutions; I am specifically asking how to permanently ignore this error message.

Thanks.

Asked by danhash 5 years ago

Last reply by danhash 5 years ago

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Why can't I access a website that I accessed just 10 minutes ago?

I was working in my online class tonight and decided to take a break. I logged out for 10 minutes and when I tried to log back in I keep getting a message that Firefox ha… (read more)

I was working in my online class tonight and decided to take a break. I logged out for 10 minutes and when I tried to log back in I keep getting a message that Firefox has "blocked" the site for security reasons. I have used Firefox to access my online classes for the past seven years and now all of a sudden the school's website is a "security risk"! If this problem is not resolved quickly, I have no alternative but to remove Firefox and use another browser.

Asked by Snoop4duke 5 years ago

Last reply by cor-el 5 years ago

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Anmeldung gelingt nicht

Es gelingt mir nicht, mich anzumelden als Benutzer bei Mozillaund Thunderbird. Ich arbeite zwar seit langer Zeit mit Mozilla,aber ich habe bisher kein Passwort von Mozill… (read more)

Es gelingt mir nicht, mich anzumelden als Benutzer bei Mozillaund Thunderbird. Ich arbeite zwar seit langer Zeit mit Mozilla,aber ich habe bisher kein Passwort von Mozilla erhalten und kein Bestätigungsschreiben. Wie kann ich mich mit Erfolg anmelden? Muss ich dazu noch einmal Mozilla deinstallieren und neu installieren und ebenso Thunderbird ? Thunderbird fragr nach einem Passwort für mein E-Mail Konto bei t-online secureimap. [personal information hidden by moderator feer56] Können Sie helfen ? Bodo Chemnitz

Asked by bodochemnitz 5 years ago

Answered by FredMcD 5 years ago

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Cannot log into Pinterest from Firefox

For the past few weeks, I've been unable to log into my Pinterest account. I use Firefox as my primary browser. I've gone back and forth with Pinterest tech support, to n… (read more)

For the past few weeks, I've been unable to log into my Pinterest account. I use Firefox as my primary browser. I've gone back and forth with Pinterest tech support, to no avail, and they sent me here. <eye roll> I've tried all the easy things...deleting cache and cookies, trying in safe mode, trying with another browser, making sure the browser is up to date, etc. Pinterest won't let me log in on IE or Chrome either, on this computer; yet on my Windows Surface tablet, I can log in with no trouble.

Here's the error message I get: The connection was reset

The connection to the server was reset while the page was loading.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

I didn't add any software right before this happened. I have always been able to get into Pinterest with no trouble, up till now. Does anyone have any suggestions?

Thanks,

Elizabeth

Asked by edelisi 5 years ago

Last reply by edelisi 5 years ago

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Firefox won't open tools/option/general/download/browse button and gmail attach button

Firefox has no response to gmail, yahoo mail attach icon (Chrome worked) even in Firefox's own Tools/options/general/download/browse button won't respond I have tried fol… (read more)

Firefox has no response to gmail, yahoo mail attach icon (Chrome worked) even in Firefox's own Tools/options/general/download/browse button won't respond I have tried following suggestions 1. uninstall /reinstall firefox 2. Allow pop-up through Tools/pageinfo/permission 3. uncheck block pop-up in Tools/options/content Please help, Thanks.

Asked by robindpan 5 years ago

Last reply by guigs 5 years ago

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Outlook.com's Connection is reset... Since 1/1/15?

I use Firefox 34.0. Since 1/1/15, I have been unable to access Outlook.com from MSN's Webpage. I always get an error message saying that the connection was interrupted … (read more)

I use Firefox 34.0. Since 1/1/15, I have been unable to access Outlook.com from MSN's Webpage. I always get an error message saying that the connection was interrupted and has been reset. I have my msn.com and hotmail.com at the Outlook site and would like to get my mail there. I also am unable to access any site using "logon.live". This pretty much encompasses all of Microsofts Support Sites. Anybody heard anything about this or have suggestions about how I can get around the problem? Thanks.

Asked by JimmyJoeBob 5 years ago

Answered by JimmyJoeBob 5 years ago

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I changed the WPA-PSK key on my Netgear router. How do I make the computer recognise the router with its new network key?

The WPA-PSK network key on my Netgear router was extremely complex, and typing it into my Kindle when I wanted to buy a book was a nightmare! So I changed the key to som… (read more)

The WPA-PSK network key on my Netgear router was extremely complex, and typing it into my Kindle when I wanted to buy a book was a nightmare! So I changed the key to something I could manage, typed it in my Kindle, and now Kindle works fine - no problem with it. Snag is the computer won't connect now! I have to plug that yellow cable into the router and the computer to get on the internet. (You can tell how computer savvy I am !!!) Can somebody help me please?

Asked by Margo65 5 years ago

Answered by guigs 5 years ago

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User name sent to my email address, but never arrives. Has Firefox been hacked and user info being sent to the wrong people?

Had some issues with Firefox 35.0.1 trying to post on this forum. Fox would not accept my login, so I requested to reset my password. Password reset O.K. still a no go, t… (read more)

Had some issues with Firefox 35.0.1 trying to post on this forum. Fox would not accept my login, so I requested to reset my password. Password reset O.K. still a no go, thought my login was bad and requested them send my "User name" (same email) User name never arrives. I had to create a new account on the forum to post this question as I can't get my old login to work.

Anyone else having this problem or has Firefox been hacked and my "User Name" sent to someone else?

Asked by SharkyCA 5 years ago

Last reply by guigs 5 years ago

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firefox works at mcdonalds with windows but not with linux

I have Windows 7 Pro and Ubuntu 14.04 LTS on my laptop. I use firefox browser on both OS's. I am able to connect to internet when I use Windows OS and run firefox at Mc… (read more)

I have Windows 7 Pro and Ubuntu 14.04 LTS on my laptop. I use firefox browser on both OS's. I am able to connect to internet when I use Windows OS and run firefox at McDonalds. But, when I try to use firefox and Ubuntu OS it will not connect while at McDonalds. Otherwise, the Ubuntu distro and firefox work fine everywhere else.

Asked by bsluss 5 years ago

Last reply by bsluss 5 years ago

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companyweb pulls up with a blank screen

The company that I work with uses a company web that is hosted by a SBS 2008 Server. I can access the companyweb with chrome or safari, but Firefox does not work. The oth… (read more)

The company that I work with uses a company web that is hosted by a SBS 2008 Server. I can access the companyweb with chrome or safari, but Firefox does not work. The other two come up with a white screen and then a authentication box comes down to ask for your credentials. Firefox does not do this. It just has a white screen. It is not just my computer that is doing this. It seems to be all Macs that have Firefox. What is also weird is that Firefox for Windows works fine.

Asked by jessebrownarrow 5 years ago

Answered by FredMcD 5 years ago

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Firefox keeps going into offline mode

Firefox goes into offline mode on a regular basis - not always, but usually several times per day. I've already set network.manage-offline-status to false (actually, it w… (read more)

Firefox goes into offline mode on a regular basis - not always, but usually several times per day. I've already set network.manage-offline-status to false (actually, it was already set that way when I checked it). It appears to happen more when I move off of a tab and then come back to it. I've uninstalled and wiped all traces for Firefox and re-installed - same result.

How can this mode be completely disabled?

Asked by delerium 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Whenever I'm in a call using firefox, an small logo shows up with a microphone icon next to it. Now it's stuck even when I'm not on a call. How can I remove it?

I have searched all over to find information on this microphone icon that appears when I'm in a call. I have found no information on it or how to disable it. It blocks th… (read more)

I have searched all over to find information on this microphone icon that appears when I'm in a call. I have found no information on it or how to disable it.

It blocks the view of my tabs at the top and can only be slid left to right across the tabs. As of today, even when a call has ended, the icon remains there. There is no way to exit it. I have to close out Firefox after every call to get it to go away.

I'm using a custom built PC, with Windows 7 x64. Firefox is the latest version and I have never seen this before. -This does not happen on my work mac mini, but firefox might be one version behind.

I have asked Firefox twitter support twice on the issue. The first time they had no reply except "maybe ask the forums?" and the second time there was no response.

Thanks in advance!

Asked by Mat D 5 years ago

Last reply by guigs 5 years ago

  • Archived

If I whitelist this URL my proxy "download-installer.cdn.mozilla.net".

I have users trying to download firefox updates, but they are being blocked by the proxy. If I whitelist download-installer.cdn.mozilla.net. Will that give users the ab… (read more)

I have users trying to download firefox updates, but they are being blocked by the proxy. If I whitelist download-installer.cdn.mozilla.net. Will that give users the ability to download other installs like add-ons?

Asked by lisser7 5 years ago

Last reply by guigs 5 years ago

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The connection to www2.allianzlife.com was interrupted while the page was loading. The page you are trying to view cannot be shown because the authenticity

Allianz Life says that Google Chrome Fame is going away and it is the cause of this problem. Suggestion is to get a different browser. Can't use Firefox anymore? … (read more)

Allianz Life says that Google Chrome Fame is going away and it is the cause of this problem. Suggestion is to get a different browser. Can't use Firefox anymore?

Asked by wmurray 5 years ago

Answered by cor-el 5 years ago

  • Archived

Latest Firefox update 37.0.2 does not recognize a valid certificate.

The latest update of Firefox, 37.0.2, will no longer work with our ERP system. It tell us: The page you are trying to view cannot be shown because the authenticity of th… (read more)

The latest update of Firefox, 37.0.2, will no longer work with our ERP system. It tell us:

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

But our site does in fact have a valid Go-Daddy certificate. Even though this site is internal and behind our firewall and not visible to the outside world we choose to connect using SSL. Internet Explorer shows the certificate chain and also shows:

This certificate is OK.

I use to like Firefox better than IE but now I think the best course of action is to remove Firefox and never use it again. I do not need to deal with this kind of garbage.

John Nora

Asked by JPNORA 5 years ago

Last reply by FredMcD 5 years ago

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My home page won't load

My home page is my companies home page which requires authentication. Before the latest update I had no problems, but now it won't let me log in. I enter the credential… (read more)

My home page is my companies home page which requires authentication. Before the latest update I had no problems, but now it won't let me log in. I enter the credentials and hit OK and the box just keeps coming back up. I can log in via Safari with no problem so it appears that it's something in the security settings but I can't figure out what. I've tried a number of fixes that I've seen for similar issues, but none seam to work.

As an aside... it is way too difficult to ask a question through Mozilla Support!

Asked by mikeljcarr 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox won't open profiles on my server

I keep three profiles on my Network Attached Server (ReadyNAS Ultra 4), where they get backed up every night. Firefox v32 opens fine on my older Ubuntu 12.04LTS box and m… (read more)

I keep three profiles on my Network Attached Server (ReadyNAS Ultra 4), where they get backed up every night. Firefox v32 opens fine on my older Ubuntu 12.04LTS box and my even older WinXP box.

My newer Ubuntu 14.04LTS machine came with Firefox v35 (if I recall correctly). It wouldn't open my profiles. I upgraded to v37. It still will not open any of the three profiles on the server. FF will start only if I use a locally-stored profile. I can open them on a VMWare virtual WindowsXP machine on this box (again, v32), but not natively in Ubuntu. I get the message:

Firefox cannot use the profile "Private" because it is in use.

I don't know if this is a bug with v35+ or something peculiar about my install of Ubuntu 14.04. Chrome works fine, and I have no other problems with the files on the server. If it were a permissions issue, I don't think it would work on my 12.04 box.

Please help. I'd like to use Firefox again someday.

Asked by ExFido 5 years ago

Last reply by ExFido 5 years ago