Showing questions for topic:

FireFox frozen by Mac OS Virus warning.

Sporadically over the past year, a virus warning, purportedly from Apple, has locked my FireFox screen. I must Force Quit to unlock FoxFire. See images. Is this a scam? … (read more)

Sporadically over the past year, a virus warning, purportedly from Apple, has locked my FireFox screen. I must Force Quit to unlock FoxFire. See images. Is this a scam?

Open 1 150

Browser is unresponsive after update

My Firefox browser was updated to the most recent version (153.0). And since then, it will always freeze up within a few minutes of me opening it, even in troubleshooting… (read more)

My Firefox browser was updated to the most recent version (153.0). And since then, it will always freeze up within a few minutes of me opening it, even in troubleshooting mode. Even if I keep clicking, it’s still stuck and I’m forced to close it.

I did turn off hardware acceleration before, and it still doesn’t work.

Open 1

Firefox has tens of entries in the task list even after I close the pages.

When my system slows down and takes forever to download, I go to task manager and find 15-20 entries for Firefox when I have only 1 or 2 pages open. Why are they continu… (read more)

When my system slows down and takes forever to download, I go to task manager and find 15-20 entries for Firefox when I have only 1 or 2 pages open. Why are they continuing to pile up and slow down my machine and how do I stop it from happening?

Open 1 20

Firefox is running slowly and some websites take too long to load.

Hello everyone, I've recently noticed that Firefox has become slower than usual. Some websites take a long time to load, and occasionally the browser feels unresponsive e… (read more)

Hello everyone,

I've recently noticed that Firefox has become slower than usual. Some websites take a long time to load, and occasionally the browser feels unresponsive even though my internet connection seems to be working fine. I've already tried restarting Firefox and clearing the cache, but the issue still occurs.

Has anyone experienced something similar or found a solution that improved Firefox's performance? Any suggestions would be appreciated.

Thank you!

Open 1 20

Inspector consoles opens and closes repeatedly

While I was using Firefox, the inspector console window started opening and closing all of a sudden. Whenever I try to click on a different tab that is not the one I am c… (read more)

While I was using Firefox, the inspector console window started opening and closing all of a sudden. Whenever I try to click on a different tab that is not the one I am currently on, it switches back to my current tab. This issue also occurs on other Firefox-based browsers, and not on any other browser I have installed.

I attempted to change the theme, I went into Safe/Troubleshoot Mode, disabling my extensions, etc, but nothing changed. I've restarted my computer twice already, and yet it doesn't seem to change anything.

The only way I could temporarily halt it was through holding Ctrl, Alt and Shift at the same time, but this only worked for as long as I held all three keys down. What should I do about this?

Open 1 10

Heavy browser

Dear Support, Firefox exhibits significant performance and usability issues related to its cookie and data storage management. Despite implementing ad blocker extensions,… (read more)

Dear Support,

Firefox exhibits significant performance and usability issues related to its cookie and data storage management. Despite implementing ad blocker extensions, the browser remains saturated with cookies and persistent advertisements. Regularly clearing browsing data and cookies is necessary; however, navigating to the settings menu is time-consuming. I recommend developing a browser widget that facilitates rapid data clearing directly from the toolbar or frame. Additionally, implementing a session-saving feature to preserve a set of pinned tabs upon closing and reopening the browser would enhance workflow efficiency, allowing for a quick start with a predefined workspace.

This is all happening while using it for simple tasks like search or copying a text.

Furthermore, the browser experiences severe performance degradation when utilizing certain web applications, such as Kapwing for video editing. Since uninstalling Vivaldi, I am considering migrating to an alternative browser due to these issues. Tasks that typically require one minute are now prolonged to hours, as the browser intermittently becomes unresponsive, effectively limiting usability. This sluggishness persists even after system restarts, with CPU utilization reaching approximately 50%, as detailed in the attached performance report. Notably, I encountered a significant delay—up to an hour—to correct a single spelling error or open a new tab, indicative of underlying performance bottlenecks.

Please address these issues to improve browser stability and usability.

Estimator Just tell me how long this is probably gonna take: 4 to 16 hours. Not kidding!

Open 1

Version 148 is very slow

Version 148 is very slow. When there are 5-10 downloads, other websites won't open. That's why I use version 140. And why are there so many files in the folder - ....pro… (read more)

Version 148 is very slow. When there are 5-10 downloads, other websites won't open. That's why I use version 140. And why are there so many files in the folder - ....profile\storage\permanent\chrome

Open 1 140

Ctrl key is shrinking my pages , unable to use any shortcuts due to it

Ctrl key is shrinking my pages , unable to use any shortcuts due to it. Happened just now after the newest update to 152.1. It happens on every page. Also Login drop-down… (read more)

Ctrl key is shrinking my pages , unable to use any shortcuts due to it. Happened just now after the newest update to 152.1. It happens on every page. Also Login drop-down won't stay open long enough to select anything, it open and immediately closes.

Open 1 20

Why does Firefox not fully load, causing me to entered data?

I am a home health nurse, and I use Firefox to enter my notes on my visits, but very often, I get a message when I try to save my work to Wait Until Page Finishes Loading… (read more)

I am a home health nurse, and I use Firefox to enter my notes on my visits, but very often, I get a message when I try to save my work to Wait Until Page Finishes Loading and I have to start over, makes me want to switch to another browser.

Open 1

Firefox Hanging after update to 152.0.4 (64 bit)

Since updating to 152.0.4 on 30 June firefox has frozen multi times a day, nothing is responsive. I've had to force close and restart. I performed suggest hang fixes, r… (read more)

Since updating to 152.0.4 on 30 June firefox has frozen multi times a day, nothing is responsive. I've had to force close and restart. I performed suggest hang fixes, refresh, changes places names, turned off accelerations. None of that resolved the issue. I did not have this issue prior to 152.0.4. No crashes, just hangs forcing restarts - but each one forces me to re-enter all my user information for the various sites I'm using. I've see some references of similar issues with others having upgrading to 152.0.4, but there don't appear to be any clear fixes. Is this issue being evaluated?

Open 1 60

FF uses a lot of resources.

Sometimes, for no apparent reason, on my Win 11 ASUS laptop, Firefox will suddenly use a lot of resources, such that the temperature jumps from about 50 degrees to 95 deg… (read more)

Sometimes, for no apparent reason, on my Win 11 ASUS laptop, Firefox will suddenly use a lot of resources, such that the temperature jumps from about 50 degrees to 95 degrees and the fan runs full speed. It appears the only way to stop it, is to close FF then reopen. What might cause that?

I also have an unanswered previous question about being unable to pay accounts.

Cheers, Keith

Open 1 20

Firefox has a huge bug in Chinese input

Select the text in the text input box to type (overlay typing), the Chinese input method will flash, then nothing will be typed and the selected text will disappear. 在文本输… (read more)

Select the text in the text input box to type (overlay typing), the Chinese input method will flash, then nothing will be typed and the selected text will disappear. 在文本输入框中选中文字进行打字(覆盖打字),中文输入法会闪一下,然后什么也打不出来并且选中的文字也不见了。 As in the following figure, it almost always happens when you select and overwrite text. 就像下面图中情景一样,对文字进行选择覆盖的时候几乎一定会发生。

Open 1 110

my browser won't work properly since update 150 and 151

I open Firefox, my browser, then I type in the site I want to open. It opens fine, however, when I try to open another site I want to open nothing happens except a little… (read more)

I open Firefox, my browser, then I type in the site I want to open. It opens fine, however, when I try to open another site I want to open nothing happens except a little dot in front of the requested site keeps going back and forth, but nothing opens. I then have to close the browser, re-open the browser and key in the site I want. WHY? What am I doing wrong. Please keep in mind that I am not a computer savvy person and don't understand much about them. I do know however that Firefox used to work on my computer before update 150 and 151 were downloaded without a hitch. I have tried everything I could think of to fix the problem without success. I am beyond frustrated and need this fixed.

Open 1 30

Hello, I’m seeing high CPU and memory use from the “FirefoxCP Isolated Web Content” process even when tabs are inactive

Hello there, I’m experiencing high memory and CPU usage in Firefox, which is affecting my computer’s performance. One issue appears to be that “FirefoxCP Isolated Web Con… (read more)

Hello there,

I’m experiencing high memory and CPU usage in Firefox, which is affecting my computer’s performance. One issue appears to be that “FirefoxCP Isolated Web Content” continues running even when tabs are inactive, contributing to increased resource usage.

Other browsers, such as Microsoft Edge, reduce memory and energy consumption by putting inactive tabs into sleep mode after a period of inactivity. I would prefer to continue using Firefox as my default browser, but I need a way to manage this level of resource usage.

Could you please advise whether Firefox offers a comparable setting, workaround, or planned improvement to reduce CPU and memory usage from inactive tabs?

Thanks for your help!

Open 1 30