Retrieve data

I was signed in to my firefox account on my laptop, but then my laptop broke and cannot be recovered. I had my account set up to sync my data (i have email confirmation o… (read more)

I was signed in to my firefox account on my laptop, but then my laptop broke and cannot be recovered. I had my account set up to sync my data (i have email confirmation of this) so I signed in to firefox on my phone to retrieve passwords, bookmarks, etc. I reset my password to enter because I didn’t remember what it was (it was saved on the laptop). But none of my data appears on the mobile app. Is there a way to access my data still?

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I get pop up ads on certain websites, usually forums such as woodworkingtalk.com

When I am typing a question in a thread on forum type sites like Woodworkingtalk.com I seem to constantly popups that pull the cursor from the box. I constantly have to c… (read more)

When I am typing a question in a thread on forum type sites like Woodworkingtalk.com I seem to constantly popups that pull the cursor from the box. I constantly have to click the mouse back in the box to continue typing. Is there anything that will block these ads in Firefox. The do not seem to happen when I switch to Edge or Chrome. I just would rather ruse Firefox.

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I want to temporarily suspend my VPN Subscription

Hello, I have a paid subscription to Mozilla's VPN service, but need to temporarily suspend/cancel the subscription. When I go into settings there is no subscription lis… (read more)

Hello,

I have a paid subscription to Mozilla's VPN service, but need to temporarily suspend/cancel the subscription. When I go into settings there is no subscription listed though my bank shows that I have been paying the monthly $4 charge for many months. How do I cancel the subscription?

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Isolated web co processes hogs cpu and memory, computer becomes unresponsive

suse linux 15.6 firefox 140.9.0esr (64-bit) An aggressive website can cause "isolated web co" processes to be started. When they hog all processors and memory, the comp… (read more)

suse linux 15.6 firefox 140.9.0esr (64-bit)

An aggressive website can cause "isolated web co" processes to be started. When they hog all processors and memory, the computer besomes unresponsive. Keyboard and mouse freezes up.

Is there a way to limit firefox processes to n-1 processors, leaving 1 processor available for me to kill it ?

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It seems Firefox was not completely loaded

I deleted the Google search app, and attempted to acquire Firefox, but I get a message that something happened and the download was incomplete. I have tried reloading the… (read more)

I deleted the Google search app, and attempted to acquire Firefox, but I get a message that something happened and the download was incomplete. I have tried reloading the app and keep getting the same message.

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How to book on again after being disconnected

I opened my Firefox web site the other day and it said that I my account was disconnected. As far as I was concerned I had not disconnected it, but as I am 83 years old a… (read more)

I opened my Firefox web site the other day and it said that I my account was disconnected. As far as I was concerned I had not disconnected it, but as I am 83 years old and my computer knowledge is not very good, I may have done so accidentaly. Anyway I tried to get started again. After a day or so I finally got to where it asked for my email address and password, which I filled in, only to be sent a 6 figure code which I was to enter to prove it was me, but as I could not get onto my Web page, I could enter what this code was.

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Why does Firefox not show checkmarks when option selected on visited site?

One of our two computers does not show that an option choice has been selected. In other words, boxes don't show the option has been checked. For example, we were selecti… (read more)

One of our two computers does not show that an option choice has been selected. In other words, boxes don't show the option has been checked. For example, we were selecting a time option for a lab appointment, and while the arrow changed to a hand when a valid selection was hovered over, clicking did not illuminate the selected time. It's possible that the click worked even though not indicated, and I've seen it work in a similar situation. My question is " How can I get the selection to indicate my choice?"

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I have a copy of my latest profile. How do I use it on a new computer that I just installed Firefox on!

I purchased a new computer and installed Firefox on it when I open Firefox for the first time it had none of my bookmarks, etc. As per the instructions on the Webb, I cop… (read more)

I purchased a new computer and installed Firefox on it when I open Firefox for the first time it had none of my bookmarks, etc. As per the instructions on the Webb, I copied the latest profile for Firefox on my old computer and pasted that profile into the users profile folder on the new computer. For some unknown reason, Firefox is not installing this profile. The profile is approximately 330 MB. So I’m assuming there is a lot of data that is stored in that profile folder. Can you please direct me as to how I can use the current Firefox profile that I have from 8-4-26. Thank you

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