• Archived

Youtube videos stutter and freeze whenever I play them.

Is there any way to make it so YouTube stops having its videos stutter and freeze a bit whenever I watch them via Firefox on my PC? I've tried doing everything I can. I h… (read more)

Is there any way to make it so YouTube stops having its videos stutter and freeze a bit whenever I watch them via Firefox on my PC? I've tried doing everything I can. I have turned off smooth scrolling, enabled V-Sync for Firefox using Nvidia Control Panel, and much more. Nothing has helped so far. I have even used other browsers but they have issues too. And, my frames aren't dropping at all which is even weirder since it kind of feels like that is also what may be happening here. If anyone can help, please do so! Thanks!

Asked by Hopz0510 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox using a ridiculous amount of RAM, error message "A page is slowing down your browser..." et cetera.

I asked this previously on Twitter and after the fixes suggested didn't work (at least not permanently), support on Twitter sent me here. (Would have been nice for you to… (read more)

I asked this previously on Twitter and after the fixes suggested didn't work (at least not permanently), support on Twitter sent me here. (Would have been nice for you to determine the appropriate forum and topic rather than me having to do it, by the way, "AT").

I am still getting a dragging slow Firefox using what seems like an inordinate amount of memory (though I could be wrong, check the images). My first message to support included the first image with the comment: "Yes, I've already refreshed Firefox. Yes, I've cleared my cache. Yes, I've removed all of my extensions/add-ons, though I need them back now." I then followed the instructions to try "disabling Firefox Hardware Acceleration and deleting content-prefs.sqlite".

Deleting sqlite and disabling FHA seemed to work for a while but a) is there a script I can run to auto-delete the content-prefs.sqlite daily so I can depend on your browser. And more pressing, b)second image memory usage.

Any help is appreciated. Thank you in advance.

DB

Asked by dpadraigbrown 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Not able to use about:home or about:newtab as custom new tab url in add-ons.

The add-on I have installed (Group Speed Dial) has an option to set new tab url but setting it to about:home doesn't work as I expected. It just loads a blank screen. I h… (read more)

The add-on I have installed (Group Speed Dial) has an option to set new tab url but setting it to about:home doesn't work as I expected. It just loads a blank screen. I have tried some other add-ons too but they also behave the same way. How to fix this?

Asked by helloshivanshprakash 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Cannot load local .html file

running windows 10 FF version 79 Trying to open a local file that I use as a home page I can open it in chrome, explorer, pale moon Says access is denied … (read more)

running windows 10 FF version 79

Trying to open a local file that I use as a home page I can open it in chrome, explorer, pale moon

Says access is denied

Asked by bamache93 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Missing email

Today I couldn't receive my emails, so I deleted my accounts and installed it again, which the first problem, but left me with many emails gone missing. I have tried the… (read more)

Today I couldn't receive my emails, so I deleted my accounts and installed it again, which the first problem, but left me with many emails gone missing. I have tried the guide from Mozilla, but it didn't work, does anybody know a better way?

Asked by karina3 2 years ago

Last reply by the-edmeister 1 year ago

  • Archived

Firefox update for Windows Server 2008 r2

Can I install the latest Firefox on my Windows Server 2008 r2, or do I have to worry about compatibility issues? Is there a specific Firefox version for my OS? Thanks i… (read more)

Can I install the latest Firefox on my Windows Server 2008 r2, or do I have to worry about compatibility issues? Is there a specific Firefox version for my OS? Thanks in advance for the help.

Asked by rorypascua 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Lost bookmarks

Firefox somehow got corrupted and I had to reinstall. In the process I lost all my bookmarks. I found a number of JSONLZ4 files in an "Old Firefox Data" folder and copied… (read more)

Firefox somehow got corrupted and I had to reinstall. In the process I lost all my bookmarks. I found a number of JSONLZ4 files in an "Old Firefox Data" folder and copied the most recent one to my desktop, then tried to do a restore from it. Nothing. What am I doing wrong? Thanks very much...the loss of my bookmarks is a major catastrophe, any help in getting them back is much appreciated.

Asked by idrabego 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Need help restoring bookmarks after windows upgrade

I took my computer in last week to get a newer version of windows installed. I had so many bookmarks on firefox that I used for work and after finding the old bookmarks d… (read more)

I took my computer in last week to get a newer version of windows installed. I had so many bookmarks on firefox that I used for work and after finding the old bookmarks data on my desktop the most recent version is from April. Is there a way to find the most recent bookmarks from this month so that I can restore them?

Asked by allisoncole 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Spelling checker does not work at all in text area

Hi I have read all the solutions suggested for helping solve problem with spelling checker tried a fix but to no help. Here is the problem, when i right click the mouse t… (read more)

Hi

I have read all the solutions suggested for helping solve problem with spelling checker tried a fix but to no help.

Here is the problem, when i right click the mouse to get access to language for spell checking, I do not get the alternatives that include selection of language. This happens in the text area but not in the address area where I can see the option of selecting the language and hence even being able to spell check.

I have tried selecting the language in Outlook, gmail, creating a post in LinkedIn and elsewhere and all I get is nothing.

Incidentally, writing here was ok without any issues.

So, friends out there, please help me solve this one

kind regards

Edward

Asked by edsev 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

restore previous section did not work

Microsoft just updated my computer and when it restarted and I opened Firefox it didn't restore my open tabs even though I have it set to "restore previous section" … (read more)

Microsoft just updated my computer and when it restarted and I opened Firefox it didn't restore my open tabs even though I have it set to "restore previous section"

Asked by sunfirepc 1 year ago

Last reply by FredMcD 1 year ago