Firefox Support Forum

Since last update I can't open email with the mail in Firefox. Says it is being redirected...please help

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

I want to change text encoding so it defaults to Unicode. If I use the [alt] key then the View tab I can change it from Western but it reverts back after closing the page. Sometimes that does not work because the Text Encoding option in the View tab is greyed out. The About Firefox window says I am up to date with 83.0 (64bit).

For some reason I cant get my touch keyboard to come up when I select a text box. it works fine on chrome and Edge but not Firefox. any idea how to get it working?

for details I am on a windows 10 device

Firefox colour addon removed the whole existing theme, replaced everything with it's default selections.

I use a custom theme, I just want to change the text colours on the menu bar, tab bar and bookmark bar. But the color addon destroyed the whole theme when I made any single change. I had disable and enable the theme to restore it. How do I import the theme to color addon so I can edit it?

"When a server requests your personal certificate" my preference is set to "Ask you every time" but Firefox is remembering the certificate I used last time for a site and does not allow me to select a different certificate. How can I change this please? My Firefox browser version is 84.0.2 (64 bit). Thanks

I use Firefox on 3 devices: - a PC at home (Win 10, FF standard instalation), - an Android phone (Xiaomi Mi 9T) - a PC at work (Win7) with the Firefox portable version.

I have the latest, stable, up-to-date versions of Firefox on all my devices.

The problem is when I save a bookmark on one of the computers at work or at home, and then the devices synchronize. Bookmarks between computers do not remember their position in the bookmark folders and are saved in the main folder.

I have already performed all the steps based on the instructions in this article, but the problem persists. ([https://support.mozilla.org/en-US/que.../1270667])

The option in the Help menu for "submit feedback" is still present on version 87 but is no longer functional and has been out of service for 3 months.

Is an expected date or version pending to reactivate or will it be removed?

Hi, when I'm on pages where I need to chat with customer service, Firefox has stopped opening the chat tab / window. I click on "chat" but no one happens. Nothing opens and no message pops up is stopped. Why does it happen like this all of a sudden? I have not made any changes to settings.

Hello,

I'm using firefox sync with an own sync server.

Since a few weeks the synchronization of tabs doesn't work right. I use five devices. On my Macbook, the iPhone and the iPad mini I can see and reach the tab-sync of these three devices.

On another iPad and an Linux-PC, wich I added at last, I can see the tab-sync of all five devices.

How can I force the first three devices to sync the tabs of all five devices? I did alread several steps of testing and trying, like manual synchronization or remove and adding again all devices to the account.

It would be great to find some help! Thanks in advance and best regards - Daniel

Is it possible to make a desktop client for Lockwise password manager, as I simply can't live without it? I can't find decent password managers for other browsers The auto-fill is very interactive and fast, and I feel it's unique to Lockwise Any way to make Lockwise a desktop app as well, for other browsers?

Macs have the ability to set Text Replacement. Macs come with some default Text Replacement; for example, omw is automatically replaced with On my way!. You can edit and adjust these replacements. I have it setup so my full phone number, address, and email address etc are substituted when I type certain things. For example, I set a Text Replacement to replace the first few letters of email address with my entire email address, to replace the number portion of my address with the entire address, etc. This works in MS Word, Messenger, etc, but it does not work in Firefox. I understand this does not work in some Applications unless it is enabled. How do I enable it in Firefox?

Thanks

I just bought an HP Officejet 9018. I tried printing a receipt that was sent as an attachment to my gmail. It only prints very small in the upper left hand corner even though the print preview looks normal. I tried to print a return label that Amazon sent me a link to. It printed the same way. I called HP & after connecting with my laptop & trying many different settings unsuccessfully, they had me try to print from Chrome. The attached receipt in gmail & the return label printed fine from Chrome. It also printed fine from my gmail in my Android phone & my iPad, so the issue is only when in Firefox on my Windows 10 computer. My saved documents print fine. I just updated to the latest Firefox today, but the issue started when I got the HP printer & tried to print while using Firefox 2 days ago.

I saw instructions in here on checking the paper_data. It shows letter. I changed from "fit to page width" to Scale 100. I still have the same issue. There was one other instructions given to someone in Mozilla Support to click "file" & then something else, but I have nothing on my page that says "file". I assume the person answering the question thought the person asking was trying to print a saved document, but that wasn't the case.

I tried to attach screen prints, but my laptop is having issues & isn't saving them for some odd reason, yet I can see them in the "recents" in Microsoft Word. I save them again, but the same thing. It isn't in the folder when I click "browse" on "Add images" below.

What else can I do? it's such a pain to have to go to Chrome every time I want to print something. Thanks

Hi

This is not a bug, just more of a feature request. Every time when I sync an account to a new device, I got a popup to sync another device and afterwards I get a mail on how to complete my sync setup and sync another device. I'd have no problem with it, if this is my first device that I am trying to sync. But I have several devices with the sync enabled, I am syncing from these devices and Mozilla knows this as it has history of devices where I was signed in and it can see that there are data to be synced so apparently this is not the first device you are trying to sync. Can we have an option to dismiss these messages and popups forever?

Thanks

I have used Firefox to sign into American Airlines website for years. Now when I try and sign in it says the site is unavailable but I am able to sign in on other devices and other servers. I called American Airlines and there is no problem on their end. Why is this happening all of a sudden and only for this one website. Is there anyway I could get around there so I can keep using Firefox to get on American

Hello, I'm trying to add a secondary email address to my Firefox account but each time I try I get the following message: "Secondary email must be different than your account email" I'm not typing the same main email address, I'm actually trying to type another one. The only possible reason that comes to my mind is that the address I want to add is already used as a secondary address for another Firefox account (namely, the one I use at work). I don't know if it makes sense, but it's the only possible situation this address is to be already found. Any ideas why this happens and how to fix it? Thanks in advance.

Hi : when I turn on sync,after signing in,the browser pups up a tip says "This computer has been disconnected".But in my iphone,I signed in and truned on sync.

so regardless of what video streaming platform I use whenever I speed up the video to more than 1.5x it gets really choppy and irritating while the problem is non existent when I am using other browsers