Firefox Support Forum

Hello! Hoping someone can help with this new (to me) issue. I've searched and can't seem to find any articles/threads.

When I open the wifi menu on my laptop, I also see a media player featuring a video I watched three days ago (image attached). I've used my computer several times since then and didn't notice it. It also doesn't appear to be functional, as when I click play, nothing happens.

Is there a setting I'm missing to get this to go away and to prevent it from coming back again?

Thanks in advance!

When I open firefox it opens on the "success" page it should open on my selected page Yahoo.com

this happened after I ran the "refresh firefox" option

I'm having an issue with Fidelity Investments website logging me off after 5-10 minutes of inactivity. Before Fidelity's website redesign, I could go at least 30 minutes or more without having to login again. It seems now I have to login constantly.

I have contacted Fidelity, but the said it was a Firefox issue, however, I cannot find any information about this issue (or I don't know where to look).

How do I extend the time before needing to login again? Thoughts on if is this even a Firefox issue or is it Fidelity's website?

Thank you!

Why do i continue to get the attached error message. I tried entering all my password, like, LAN, signam, gmail, and Firefox PW. I changed Firefox PW 2 times already and it doesn't take any of the PW including any Firefox PW that i created within my profile. I'm at a point that i do not want to use Ff any more and will go back to MS edge or chrome.

I just want to express my frustration.

Today during removal of Firefox (due to bug in Windows "winget" upgrader I got two versions of FF - 122.0 and 122.0.1 so wanted to remove one) I accidentally clicked "Refresh Firefox instead" without knowing what's going to happen in a few seconds.

Soon I was presented with a nice and clean Firefox window with no open tabs, no history and no addons.

I quickly went to my profile folder (%APPDATA%\Mozilla\Firefox\Profiles) only to discover that no full backup was made prior to "refreshing". There were some files preserved - places.sqlite, cookies.sqlite, but no addons, and no sessionstore.jsonlz4. From what I can see, some of the carefully tweaked settings in about:config are also lost.

Fortunately I made my own backup on 10th of October 2023, so I recovered most addons and some of the open tabs. I'm now in the process of restoring other tabs from history. But I like to have them open for weeks or even months, so it's going to take me a lot of time.

The Refresh Firefox thing should be removed because it only destroys data. OR MAKE THE DAMN FULL BACKUP OF THE ENTIRE ***UNTOUCHED*** USER PROFILE ***BEFORE*** REFRESHING IT!!!!!!!!!

You never cease to disappoint, Firefox. Now I'll waste a lot of time to restore what I had before clicking that damn button. And I need to set up a regular profile backup because I cannot trust the software I tried to trust the most... No wonder you're losing users. That is totally unacceptable.

Any clues on how to restore my profile to the state before the "refresh" disaster?

When ever I try access FedEx login and Energynet.com, Firefox does not respond. Multiple tries produce same result.

Using Chrome or Edge, I can access these sites, first try, every time.

I would be grateful for a fix within the ability of a low tech user.

Thanks.

Tom

while I was running a game on steam (Apex legends), and Firefox on my other screen, I was using too much memory, so the steam game and Firefox crashed. The game works fine, but Firefox won't load anything, Except for settings and the "About:" pages. When I try to visit a website it does not even attempt to load it, but the website does show up in my history. I've restarted Firefox, I have reinstalled Firefox, I have restarted my computer, I've cleared my cookies and cache history, but no websites will load and it will only run properly in troubleshooting mode. Oddly enough it won't load any websites but while I'm in the add-on manager I can download extensions.

After yesterday's (12.19.2023) auto update of FF ESR 115.6.0 on both my mac os 10.13 desktop and laptop, sites no longer load. Reinstalling 115.5.0 is working for now. Is FF aware of any problems, and if so are there plans to correct?

Often times when I open a new tab, I get a dot that goes back and forth and will not open the tab. This seems to happen if I don't use Firefox for a few minutes. It's like its trying to open but can't.

Using firefox version 102.3.0esr (64-bit) on openSUSE Leap. Since a couple of weeks the opening of external links by clicking a link from any application or when running firefox <url> is taking about 5 seconds when the browser is already open. This was always instantly and still is on same setup on laptop machine, both are updated to the most recent OS packages.

I've tried safe-mode, new profile, copied profile from the laptop, searched online for references but so far I can't pinpoint what the issue seems to be.

Any kind of information as to resolving this issue would be greatly appreciated.

Hello,

NOTICE: Currently using Firefox 120.0.1 "Update disabled by your system administrator" I am unable to update the browser, the computers are from the public library.

Like I state in the Subject, I configure the browser to strict privacy level, and I am able to visit any site I want. No problem. But on all of these, when I click the lock icon on the address bar I read "Connection verified by a certificate issuer that is not recognized by Mozilla." In fact, right now, I am visiting this website and I got that notice. View image "Firefox broser does not recognize the certificate issuer fortinet but I can visit the firefox suport website - Screenshot 2024-01-28 172732.png"

WOW... View the image "certificate issuer not recognized by Firefox - fortinet - when visiting support.firefox.com - Screenshot 2024-01-28 173041.png" for some of the info I get if I view more information about the certificate.

Then, after I logged out, the "Clear cookies and site data" link that appears after clicking the lock icon I mentioned before do not appear.

View the image "UNable to clear cookies and site data - proton.me - Screenshot 2024-01-28 141951 - edited.png"

In this same computer, I got the control "Clear cookies and site data." View image "able to clear cookies and site data - virustotal.com - Screenshot 2024-01-28 141825.png"

So more than one question:

I read other posts where users are unable to visit a website which has a certificate issued by an issuer that is not recognized by Mozilla. Why am I able to visit these websites?

What can I expect of the non appearing "Clear cookies and site data" link I described before?

Are these computers like totally hacked?

i install new window and firefox again crash what is the problem i am facing this issue from last 2 months why you did not solve the issue??? please please take serious action

The title already says it all. Whenever i have some sound or video running in any tab, clicking on certain things like other videos or animated stuff in the same tab or another one causes a small interruption in the sound/video. Clicking a lot of times results in sound and video stuttering. I does not appear when i just click another link.

I already tried updating firefox, reinstall firefox, even downgrading firefox. This problem only appears in firefox and only on this device. I would be very thankfull for some advices, because this is really annoying.

I downloaded version 101.0.1 and lost most of my bookmark TAGS! These help me find things in my many bookmarks. I've kept version 98.0.1 in my Applications folder (MAC Mojave 10.14.6) and it still has all my TAGS intact. I can't copy / paste or drag and drop them. How can I transfer my bookmarks TAGS?