• Archived

Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properties.

I have tried everything previously recommended from others including deleting all Firefox files and re-installing Firefox. This same error message keeps coming back. What… (read more)

I have tried everything previously recommended from others including deleting all Firefox files and re-installing Firefox. This same error message keeps coming back. What can I do to not get this error message. Thank you.

Asked by bproll 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Two finger touchpad scroll being intrepreted as zoom adjustment

It's an intermittent issue but very frequent and annoying, and I think it is related to the firefox's over sensitivity to touch pad gestures. I have experienced many time… (read more)

It's an intermittent issue but very frequent and annoying, and I think it is related to the firefox's over sensitivity to touch pad gestures. I have experienced many times whenever I intend to do a two finger scroll, the browser interprets it as adjusting zoom(which is via two finger pinch). It can't be the issue of my touchpad device / driver issue because pinch zoom and two finger scroll has worked perfectly on other browsers and apps. I haven't encountered a single case where an app interpreted my two finger scroll as a zoom action since the moment i bought this laptop. I believe it has something to do with firefox.

Asked by Pragun Sharma 1 year ago

Last reply by Akash 1 year ago

  • Archived

often all text in menu items is missing so menus appear to disappear

Most of the time but not all of the time Firefox appears to be missing all menus, but it seems that it has actually just nulled all the strings. The image shows the probl… (read more)

Most of the time but not all of the time Firefox appears to be missing all menus, but it seems that it has actually just nulled all the strings. The image shows the problem. This seems to be the case 100% if I click a link from email. Starting a new window does show the menu. I've tried the reset menu procedures I have found with no effect.

This is MacOS Catalina. I don't recall this happening prior to upgrading to Catalina.

Asked by george.moberly 1 year ago

Last reply by Scribe 1 year ago

  • Archived

Cannot enable two-step authentication

I am trying to enable Two-step authentication. I scan the QR code, enter the code, save the recovery codes and enter one. The green bar at the time says I have successful… (read more)

I am trying to enable Two-step authentication. I scan the QR code, enter the code, save the recovery codes and enter one. The green bar at the time says I have successfully enabled two-step authentication, but when clicking Refresh Status, it remains disabled.

I tried disabling add-ons and in a private window without success, I even tried deleting the account and trying again with a different email address. When I check the network tab I can see a request to "https://api.accounts.firefox.com/v1/session/verify/totp" is returning "{"success":false}".

Asked by Jack 1 year ago

Last reply by cor-el 1 year ago

  • Archived

CNET not working in my FF. Cannot login, or comment.

I am using FF 72.0.2 (64-bit) on an iMac running: macOS High Sierra (10.13.6). My iMac is a mid 2011 machine w 20GB of RAM with an internal 1TB SSD. CNET runs with the … (read more)

I am using FF 72.0.2 (64-bit) on an iMac running: macOS High Sierra (10.13.6). My iMac is a mid 2011 machine w 20GB of RAM with an internal 1TB SSD.

CNET runs with the Disqus commenting engine I believe. But the menus and such don't load properly, I cannot run searches, or login, and when I press the comments button at the end of an article, I never get the window panel on the right hand side of the page. I tried clearing my cache, removing all downloaded files, and no change in behavior.

Asked by ScottyD7604 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

I don't have access to my primary email, but I do have a secondary, is there a way to access my account?

I don't have access to my primary email anymore, but I do have a secondary email on that account. Can I get a verification code on my secondary or have it switched to pri… (read more)

I don't have access to my primary email anymore, but I do have a secondary email on that account. Can I get a verification code on my secondary or have it switched to primary?

Asked by dahwich 1 year ago

Last reply by cor-el 1 year ago

  • Archived

how can i stop the display of "message source" in every email received (which takes up most of page)?

In windows 10 Firefox, most of page for each email received is taken up by "message source"details, making it difficult o read the text of the message. Can't find the… (read more)

In windows 10 Firefox, most of page for each email received is taken up by "message source"details, making it difficult o read the text of the message. Can't find the setting or option to turn off this feature.

Asked by MARTINBCOWAN 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

Hello! Is there way to get firefox traffic consumption programmatically?

Firefox allows to get all network info via the Network Monitor, but I'm looking for a way to get same info (or at least traffic consumption) programmatically and log it … (read more)

Firefox allows to get all network info via the Network Monitor, but I'm looking for a way to get same info (or at least traffic consumption) programmatically and log it

Asked by falgard 1 year ago

Last reply by crankygoat 1 year ago

  • Archived

Firefox keeps maximising screen or hanging?

Hi all, Long time user of Firefox and love it, however on my work computer it is very unstable. When loading up it seems fine until I click into another window and on ret… (read more)

Hi all, Long time user of Firefox and love it, however on my work computer it is very unstable. When loading up it seems fine until I click into another window and on returning FIrefox is is full screen mode.

I then have to Alt\view\fullscreen and then top right, restore to see the taskbar once again, however on top of this it seems very unstable and often when trying to click back into Firfox it will not allow me to do so and appears as if it has crashed. I then have to Alt-contr-del to close the program and stat again.

Have tried resetting Firefox without joy so a bit stuck as to what the issue could be? Any assistant would be greatly appreciate as I run all the same plug-ins on my home computer and works perfectly!

Asked by ccwtuthill 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Cascading style sheets "rule: calc" is causing issue in Firefox

NOTE: ASP MVC 5 application, using bundling and minification turned on. Problem is that if the value is set to "0px" then firefox automatically changes it to zero. I had … (read more)

NOTE: ASP MVC 5 application, using bundling and minification turned on.

Problem is that if the value is set to "0px" then firefox automatically changes it to zero. I had to set the value to 0.1px to make it work properly soon as I added 0.1px resolved the issue.

max-height: calc(100vh - 0px); is converted to max-height: calc(100vh - 0); in firefox once the application runs.

The image included in this post shows the issue in action.

Asked by Bmuzammil 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Trying to install 73.0 Beta 11 but keeps failing with "patch apply failed." I think this is a workstation permissions issue but I need more info...

I'm currently on 73.0b5 (64-bit) on Windows 10. I'm trying to use the "Update to 73.0 Beta 11" button from the "About" screen to update the browser. This normally works b… (read more)

I'm currently on 73.0b5 (64-bit) on Windows 10. I'm trying to use the "Update to 73.0 Beta 11" button from the "About" screen to update the browser. This normally works but today, it's having problems and I suspect it's due to our corporate policies being changed around.

I'm going to submit a request to our enterprise idiot to have this fixed in their whitelists, etc. but before I can do that, I need to know what kinds of permissions to request. What's responsible for the update process and what folders need to have which permissions for this to work?

Because right now, pressing the "Update to 73.0 Beta 11" button results in Firefox downloading the update but when it tries to install it, it fails with the "Update failed. Download the latest version" message in the "About" screen (when it was working last week without a single hitch).

According to my about:support details, I'm seeing the following:

- Update Folder: C:\ProgramData\Mozilla\updates\<Long String> - Application Binary: C:\Program Files\Firefox Developer Edition\firefox.exe - Profile Folder: C:\Users\<my username>\AppData\Roaming\Mozilla\Firefox\Profiles\<string>.dev-edition-default - Antivirus, Antispyware, and Firewall are all governed by McAfee Endpoint Security (which hasn't been an issue in the past).

I suspect that all of this is due to our enterprise guys modifying the permissions that our "elevated permissions" has... So once I have a better understanding of what things need which permissions, I'll be able to request that the elevated permissions be modified accordingly.

Any insight into this would be appreciated. It's a shame we don't have logs that clearly explain what folders or files lack whatever permissions to better understand bottlenecks like this. Maybe we do have that and I'm just not aware of it?

Asked by Wolf_22 1 year ago

Last reply by philipp 1 year ago

  • Archived

Recent updates delete setting in Ad Block Plus for Firefox

After all recent updates (including the one today 1/29/20) a new window opens informing me that settings for Ad Block Plus for Firefox have been deleted. I get a message… (read more)

After all recent updates (including the one today 1/29/20) a new window opens informing me that settings for Ad Block Plus for Firefox have been deleted. I get a message which states, in part "It seems that an issue caused all filters to be removed and we were unable to restore a backup. Therefore we had to reset your filters and Acceptable Ads settings."

Asked by mearl 1 year ago

Last reply by cor-el 1 year ago

  • Archived

can I create a bookmark section where I only list connections websites about one specific subject?t

I am personally studying the subject of "Neuroplasticity" for my own further education? I had a quite serious accident in 2012, which unfortunately left me with "slight" … (read more)

I am personally studying the subject of "Neuroplasticity" for my own further education? I had a quite serious accident in 2012, which unfortunately left me with "slight" brain damage? I use the word slight to describe it, as that was the word "experts" used? How tragically mistaken they were in using that word? hahaha !!!! Anyway, some specific parts of my brain made me a physical cripple? By strength of will & great physical effort I was able to turn the clock back in my mind to an earlier era in my life? About 20 or 30 years? Although I was 65+ when I left hospital, visits to a friend in The Philippines, & great deal of help patience & effort from her enabled me to get my mind & body back to the level of fitness that I thought I had immediately before the accident? Which I perceived or imagined was approximately age 45 to 50? Anyway, more on this subject for anybody who has sufficient interest to write & enquire? All that I need to know now is how to create a bookmark or file containing only "NEUROPLASTCITY" items or website links?

Asked by R.D.Gwynn 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

How can I set the FullScreen Mozilla Window to a specific size? e.g actual screen size is 1680x1050, but set the Mozilla fullscreen window to be 1680x950

I have an application which takes up about 122px across the bottom of my screen. I would like to run Mozilla without the url address box and other controls displayed, as … (read more)

I have an application which takes up about 122px across the bottom of my screen.

I would like to run Mozilla without the url address box and other controls displayed, as in Fullscreen mode, but for Mozilla to only take up the ScreenSpace above the application, e.g only use 950px Height of the 1050 px Height available.

The other application is made to reserve ScreenSpace, however this reserved screenspace doesn't seem to function when the Windows Desktop is not loaded, and So the Fullscreen mode Mozilla expands beneath the application.

How can I set the Mozilla Window in FullScreen mode to maintain a specific Size?

Asked by conaird 1 year ago

Last reply by FredMcD 1 year ago