Since updating Firefox I can't seem to login to my Protonmail account - just says 'oops something went wrong'.

Would appreciate your help in advising how I can re-instate my Protonmail login as it just doesn't seem to want to let me access the site at all - it just tries to access… (read more)

Would appreciate your help in advising how I can re-instate my Protonmail login as it just doesn't seem to want to let me access the site at all - it just tries to access and then keeps coming up with 'oops something went wrong'. It's like there is a block on letting me access? This has only just happened since doing firefox updates.

Cheers

Di

Asked by dianemccarty 6 days ago

Last reply by hurray edutech 6 days ago

Sync recoery not working

Recently, Firefox has been slow and crashes regularly. I try to sync tabs but after it crashes and I reopen it goes back to a much older save and lose tabs I've recently … (read more)

Recently, Firefox has been slow and crashes regularly. I try to sync tabs but after it crashes and I reopen it goes back to a much older save and lose tabs I've recently opened or sometime after a crash and reopen it tries to open a window with no tabs and I lose all my tabs

Asked by Ailurus 2 months ago

Last reply by Hasan Ali 2 months ago

Another copy of Firefox has made changes to profiles. You must restart Firefox before making more changes.

I've been using what I gather is an "older" profiles system via about:profiles. Now if I: 1. go to about:profiles and open my second profile in another window, 2. close… (read more)

I've been using what I gather is an "older" profiles system via about:profiles.

Now if I:

1. go to about:profiles and open my second profile in another window, 2. close second window and about:profiles page, 3. open about:profiles again in first window,

I get "Another copy of Firefox has made changes to profiles. You must restart Firefox before making more changes."

This happens every single time, even though I've made zero changes to profiles, and is extremely annoying.

Can/should I migrate my profiles to the new profile manager? How to do this?

Asked by Benjamin Lewis 2 months ago

Last reply by sekilli nick 2 months ago

Reset on Firefox update

Hi. With last updates on firefox desktop..(2 last updates)..every update reset all my websites logins..I had to relogin again in all my websites..what happened?..is norma… (read more)

Hi.

With last updates on firefox desktop..(2 last updates)..every update reset all my websites logins..I had to relogin again in all my websites..what happened?..is normal?..or error?

Asked by elidexter 1 month ago

Last reply by Paul 1 month ago

Firefox will not open in Windows 10

Hello, Recently, (past month or so) I have had difficulty opening Firefox on my PC. Found suggestion of renaming the .exe which did work, but now it will not open AT ALL.… (read more)

Hello,

Recently, (past month or so) I have had difficulty opening Firefox on my PC. Found suggestion of renaming the .exe which did work, but now it will not open AT ALL. Uninstalled, and re-installed. nothing. Renamed .exe. Nothing. It will OPEN as admin, but cannot access any settings or browse. I am at a loss, and really do not want to go back to Chrome.

Previously attempted uninstalling ESET antivirus and Defender, and still would not open.

Thank you!

-Tim

Asked by Obeythemoo 5 months ago

Last reply by Kaasplank3333 5 months ago

Saving restore points for browser sessions

Hi, I recently had a situation where I closed my browser, and when I opened it back up all my tabs and entire session was gone. There was no option to restore via any of … (read more)

Hi, I recently had a situation where I closed my browser, and when I opened it back up all my tabs and entire session was gone. There was no option to restore via any of the common or traditional ways. This was honestly traumatizing because I've put so much work into the setup of my tabs/folders, etc., for work purposes. SO MUCH TO LOSE. I ended up finding a partial restore deep in the files on my computer, but it missed the past 6 weeks, which I could never recover.

I'm sure I'm not alone - I've seen many, many posts and people talking about this. I think it's extremely important for Mozilla to ensure that the option of restoring browser sessions remains a reliable one, as many people have important work info, etc.

MY QUESTION: Is there a way to manually set a restore point? In other words, I was able to find the files from the browser session, saved up until 6 weeks ago, but no later than that. So, it's clearly saving sessions somewhere... I'd think it would be easy to prompt it to save at that current point in time asking it to save. Anyone know if possible and how?

Thanks

Asked by Grey Aluer 1 month ago

Last reply by jonzn4SUSE 1 month ago

Lastpass extension issue

I am on a Windows 11 machine. Lastpass extension for the Firefox browser does not maintain my vault data. I have to refresh each time I go into the browser. This just … (read more)

I am on a Windows 11 machine. Lastpass extension for the Firefox browser does not maintain my vault data. I have to refresh each time I go into the browser. This just started a couple of days ago. Perhaps after installing a new Tmobile gateway? Ideas on how to address/fix?

Asked by Steve 3 months ago

Last reply by jonzn4SUSE 3 months ago

Tabs keep crashing

Hi The tabs have crashed notice keeps coming up on every change of page !!! I have the latest version installed with all my passwords saved, I am not a PC wizard so pleas… (read more)

Hi The tabs have crashed notice keeps coming up on every change of page !!! I have the latest version installed with all my passwords saved, I am not a PC wizard so please explain how to solve this simply its driving me crazy !

Thank you Michael

Asked by michaeldlakey 1 month ago

Last reply by Paul 1 month ago