Tracking ?

So i own an Android Phone and i use DuckDuckGo search engine on PC. I just got this adversting from duck asking me to install their extension on android. So why is this i… (read more)

So i own an Android Phone and i use DuckDuckGo search engine on PC. I just got this adversting from duck asking me to install their extension on android. So why is this important, well obviously they directly tell me they know i own an android phone. Otherwise they would have sayd it this way; extension for mobile phones now available, or duckduckgo now available for iphones. The only other possibility would be if this is a new feature that is in general displayed to everyone, but i dont beleve this is the case because an iphone owner wouldnt care about an android extension. This is wired, is it not?

Asked by Firefox_Beginner 2 months ago

Last reply by All In One 2 months ago

browser is blocking screen share

hello, I am on MacBook Air, when on Zoom.us and I want to share screen I get the message:"browser is blocking access to share screen...." - i have tried Firefox preferenc… (read more)

hello, I am on MacBook Air, when on Zoom.us and I want to share screen I get the message:"browser is blocking access to share screen...." - i have tried Firefox preferences, gone to Mozilla site eeeeekkkkk. Is there an easy was to navigate an 'unblock', thanks, j

[email removed from public]

Asked by joannanash 1 week ago

Last reply by Zian Shi 1 week ago

  • Archived

Merge or migrate my two account

I use firefox more than 5 years, register to firefox China server, when I use US verison, login with the same account with China version. The bookmark can't sync to my c… (read more)

I use firefox more than 5 years, register to firefox China server, when I use US verison, login with the same account with China version. The bookmark can't sync to my computer, Could you please help to solve this issue? Or, what can I do to merge or migrate this two account?

Asked by MannyWell 2 years ago

Last reply by jinyao97 1 year ago

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Playing videos on YouTube and on twitch causes excessive overheating and fans always at maximum

When I watch a video on twitch or sometimes on youtube, after a while the computer heats up a lot and the fan starts spinning faster than usual. This only happens to me o… (read more)

When I watch a video on twitch or sometimes on youtube, after a while the computer heats up a lot and the fan starts spinning faster than usual. This only happens to me on Firefox and rarely on Chrome (on safari no). It happens on the MacBook Air 2018

Asked by simone 2 years ago

Last reply by Jason Hansen 1 year ago

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How do I get rid of the +1in front of phone number in autofill?

When I add a phone number to autofill a +1 is always added in front of the number. If I delete the +1 and "Save" the +1 reappears. How do I get rid of the +1in front of p… (read more)

When I add a phone number to autofill a +1 is always added in front of the number. If I delete the +1 and "Save" the +1 reappears. How do I get rid of the +1in front of phone number in autofill?

Asked by SilverMiner 2 years ago

Last reply by xaunloc 1 year ago

  • Archived

Videous on youtube freezes and lags in full screen mode.

I noticed, probably after the recent browser update, most videos will lag in full screen mode. The problem does not occur in Chrome, and when playing a video without full… (read more)

I noticed, probably after the recent browser update, most videos will lag in full screen mode. The problem does not occur in Chrome, and when playing a video without full-screen.

For example. I'm watching a lecture and the teacher is going back and forth. During that he will freeze and lag, the audio works fine, than it continues. I also noticed that the effect can easily be caused by rewinding back for a few seconds.

Not sure if this is a my laptop, youtub's or the firefox problem.

Asked by andreyw441 2 years ago

Last reply by James Aria 1 year ago

  • Archived

Youtube with Vega 8 (AMD iGPU) 1080p problems

The gpu usage (more specifically the encoding) has crazy spikes which causes frames to drop (a lot of them). I'm almost sure this only happens with vp9 and so far I've on… (read more)

The gpu usage (more specifically the encoding) has crazy spikes which causes frames to drop (a lot of them).

I'm almost sure this only happens with vp9 and so far I've only seen it happen in 1080p and over (1080p60 etc).

The gpu should be more than able to play these. And in the moments it isn't spiking it's only using like 30 to 40% so it is more than able.

Edit 1: It's really strange because I just watched 4k60 videos and 1080p60 videos in both VP9 and AV and they worked just perfect and then I went to a 1080p24 in VP9 and it skips like hell. And then I went back to the previous video and it gets almost 100% skipped frames at 4k60 when just 5 minutes ago it was playing it fine.

So basically I can't successfully reproduce the problem the same way all the time. Maybe you guys have some tools I can use to do more in-depth testing.

Edit 2: I am now convinced that the problem lies with the iGPU not having enough memory because one common thing that I noticed every time there's skipping is that the vram is pretty much full. At the same time that's strange because the system should then use the system memory as shared memory, right? I checked my BIOS to see if I could increase the iGPU memory but it literally only gives me a single option, which isn't even the correct one since it shows 128MB and I have 256MB, or at least the specs of the laptop, Firefox (about:support) and Windows says so.

I know there's other laptops with this iGPU that can change that so if anyone has one that can test that we would know.

Asked by M4xc4v413r4 2 years ago

Last reply by jyc860923 1 year ago

  • Archived

Firefox sync and copied profile

I backed up my laptop's profile on Dec 3. I've since made changes to bookmarks and such on that system, but can no longer access to the computer. So I'm going to copy t… (read more)

I backed up my laptop's profile on Dec 3. I've since made changes to bookmarks and such on that system, but can no longer access to the computer. So I'm going to copy the backed up profile to a new computer.

Question: a) Will sync work from the profile data and saved credentials copied to the new computer? b) Will sync update the new computer with the changes that had been made on the old computer since Dec 3?

Asked by Wayne Mery 2 years ago

Last reply by Seburo 2 years ago

  • Archived

Neuerdings versendet Firefox keine T-Online E-Mails mehr. Sie werden immer als Spam erkannt.

SMTP failure: 550-5.7.0 Message considered as spam or virus, rejected / 550-5.7.0 Timestamp: 2020-01-27T17:43:34Z 550-5.7.0 Expurgate-ID: 150726::1580147014-000177A3-224… (read more)

SMTP failure: 550-5.7.0 Message considered as spam or virus, rejected / 550-5.7.0 Timestamp: 2020-01-27T17:43:34Z 550-5.7.0 Expurgate-ID: 150726::1580147014-000177A3-2248D364/7/0 550-5.7.0 Authenticator: 3C922B06451AE49D1186891D5A9A19A53B6B47762F2C4D1F6367302902A4256F089F3C4E 550 5.7.0 Mailhost: email.t-online.de

{"SPICA-REQ-ID":"e271e245-d957-49cb-a9c5-9f136e0bdcea"}

Asked by Jörg 2 years ago

Last reply by philipp 1 year ago

  • Archived

Two finger touchpad scroll being intrepreted as zoom adjustment

It's an intermittent issue but very frequent and annoying, and I think it is related to the firefox's over sensitivity to touch pad gestures. I have experienced many time… (read more)

It's an intermittent issue but very frequent and annoying, and I think it is related to the firefox's over sensitivity to touch pad gestures. I have experienced many times whenever I intend to do a two finger scroll, the browser interprets it as adjusting zoom(which is via two finger pinch). It can't be the issue of my touchpad device / driver issue because pinch zoom and two finger scroll has worked perfectly on other browsers and apps. I haven't encountered a single case where an app interpreted my two finger scroll as a zoom action since the moment i bought this laptop. I believe it has something to do with firefox.

Asked by Pragun Sharma 2 years ago

Last reply by Akash 1 year ago

  • Archived

often all text in menu items is missing so menus appear to disappear

Most of the time but not all of the time Firefox appears to be missing all menus, but it seems that it has actually just nulled all the strings. The image shows the probl… (read more)

Most of the time but not all of the time Firefox appears to be missing all menus, but it seems that it has actually just nulled all the strings. The image shows the problem. This seems to be the case 100% if I click a link from email. Starting a new window does show the menu. I've tried the reset menu procedures I have found with no effect.

This is MacOS Catalina. I don't recall this happening prior to upgrading to Catalina.

Asked by george.moberly 2 years ago

Last reply by Scribe 2 years ago

  • Archived

Cannot enable two-step authentication

I am trying to enable Two-step authentication. I scan the QR code, enter the code, save the recovery codes and enter one. The green bar at the time says I have successful… (read more)

I am trying to enable Two-step authentication. I scan the QR code, enter the code, save the recovery codes and enter one. The green bar at the time says I have successfully enabled two-step authentication, but when clicking Refresh Status, it remains disabled.

I tried disabling add-ons and in a private window without success, I even tried deleting the account and trying again with a different email address. When I check the network tab I can see a request to "https://api.accounts.firefox.com/v1/session/verify/totp" is returning "{"success":false}".

Asked by Jack 2 years ago

Last reply by cor-el 2 years ago

  • Archived

CNET not working in my FF. Cannot login, or comment.

I am using FF 72.0.2 (64-bit) on an iMac running: macOS High Sierra (10.13.6). My iMac is a mid 2011 machine w 20GB of RAM with an internal 1TB SSD. CNET runs with the … (read more)

I am using FF 72.0.2 (64-bit) on an iMac running: macOS High Sierra (10.13.6). My iMac is a mid 2011 machine w 20GB of RAM with an internal 1TB SSD.

CNET runs with the Disqus commenting engine I believe. But the menus and such don't load properly, I cannot run searches, or login, and when I press the comments button at the end of an article, I never get the window panel on the right hand side of the page. I tried clearing my cache, removing all downloaded files, and no change in behavior.

Asked by ScottyD7604 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

I don't have access to my primary email, but I do have a secondary, is there a way to access my account?

I don't have access to my primary email anymore, but I do have a secondary email on that account. Can I get a verification code on my secondary or have it switched to pri… (read more)

I don't have access to my primary email anymore, but I do have a secondary email on that account. Can I get a verification code on my secondary or have it switched to primary?

Asked by dahwich 2 years ago

Last reply by cor-el 2 years ago