Internet history

I have an issue where I think someone hacked my computer and accessed internet sites causing financial problems for me. When I search the internet history 4 and 5 months … (read more)

I have an issue where I think someone hacked my computer and accessed internet sites causing financial problems for me. When I search the internet history 4 and 5 months back I get the same results for month 4 as I get for month 5. I know the location and times I am looking for but they are not showing up in the history (thinking that I did this and don;t remember). Ay idea how I can determine if access was established by my computer or why I am seeing duplicate information on different months?

Asked by tld6008 1 week ago

Last reply by tld6008 6 days ago

menus very short

All the firefox menus are suddenly very short. Unable to take screen shot as when I try with the Snipping Tool, the menu disappears. Windows 10, Firefox version 93.0 (6… (read more)

All the firefox menus are suddenly very short. Unable to take screen shot as when I try with the Snipping Tool, the menu disappears. Windows 10, Firefox version 93.0 (64 bit)

Asked by jvosburgh15 6 days ago

Last reply by jvosburgh15 6 days ago

Radio Button Selection Not Showing In Generated PDF

When I download a PDF with certain radio buttons selected, if I open up the PDF in the Firefox PDF-viewer, a certain radio button value isn't displayed as being selected.… (read more)

When I download a PDF with certain radio buttons selected, if I open up the PDF in the Firefox PDF-viewer, a certain radio button value isn't displayed as being selected. When I open up the same PDF in any other browser or Adobe acrobat, the radio button is shown as being selected.

This issue is a major blocker for our project and we would love to get a resolution on this ASAP.

Thanks, Dalyan Kosar

Asked by dalyan.kosar 6 days ago

Slow printing on Mac

Printing pages from firefox browser to my printer is extremely slow. I followed troubleshooting steps including shutting off print preview in firefox. I posted a bug repo… (read more)

Printing pages from firefox browser to my printer is extremely slow. I followed troubleshooting steps including shutting off print preview in firefox. I posted a bug report but haven't received any further assistance.

Asked by egutwillig 6 days ago

Firefox will not open after multiple reinstalls and deleting all data.

I had firefox on my computer a long time ago but uninstalled it. I reinstalled it and it will not open. I did a refresh and it would not work. I went through and deleted … (read more)

I had firefox on my computer a long time ago but uninstalled it. I reinstalled it and it will not open. I did a refresh and it would not work. I went through and deleted the following folders to no avail upon fresh install from https://www.mozilla.org/en-US/firefox/new/

Deleted folders: AppData/Local/Mozilla AppData/LocalLow/Mozilla AppData/Roaming/Mozilla Program Files/Mozilla Firefox ProgramData/Mozilla

Upon fresh installs trying to boot into safe mode results in a window briefly flashing in the taskbar and closing immediately. There's no message or anything asking if I want to boot it into safe mode. I don't care about keeping previous data for Firefox like profiles or bookmarks. I do not know what else to do.

Asked by vagemedal 6 days ago

Last reply by vagemedal 6 days ago

missing print "page setup" in Mozilla

I am reading many articles online that show how to adjust margins and print labels, but then when I try to apply this to actual Firefox the options are not there. Why wer… (read more)

I am reading many articles online that show how to adjust margins and print labels, but then when I try to apply this to actual Firefox the options are not there.

Why were these removed? This is yet another reason i CANT use firefox anymore. Because the interface is degenerating so fast nothing is useful anymore. Now I can't even print a simple label without it extending outside of the margins. FF please work on fixing your software, but please stop removing useful options. thx

Asked by tamed.phoenix 5 days ago

Firefox launches new browser when printing PDF files

I am on macOS Mojave and since the last Firefox update, I have been experiencing problems when printing a PDF attachment in my email. When I open the attachment, it open… (read more)

I am on macOS Mojave and since the last Firefox update, I have been experiencing problems when printing a PDF attachment in my email. When I open the attachment, it opens in html which is fine. Then when I click print, a new tab opens with the printer settings, etc. but Firefox also launches a new browser, not just a new tab in the same browser. I have tried to change the print settings, reset the print settings, etc. but it has not helped. I can print the same attachment in another browser, such as chrome or safari without any issues.

The attached image shows my browser in the background with the pdf and printer window open in one tab and then the newly launched browser in the foreground which is blank.

Asked by heather27 5 days ago

Slow Firefox

System: MSI B640 Tomahawk. I5 10600KU 32GB RAM Video: MSI 3070 X3 System Drive: 250GB fast Samsung SSD, with 50% free. System OS: W10Pro_x64 21H1, Defender, no Firewall,… (read more)

System: MSI B640 Tomahawk. I5 10600KU 32GB RAM

Video: MSI 3070 X3

System Drive: 250GB fast Samsung SSD, with 50% free.

System OS: W10Pro_x64 21H1, Defender, no Firewall, no extra AV. Firefox_93.0_x64

Network: TYPE: Dedicated FIBER LAN Provider: Telenet Account Type: FIBER_200 Plus +


Addons: Adblock + µblock FBPurity Block Sender New Tab Override Cookie Manager and Cookie quick Manager Auto-High-Quality for youtube Ant Downloader Video Downloadhelper Cute Save Button WebP Image Converter Translate Web Page

Additional Information: Open Pinned Tabs: In between 25 and 60, depending on my current activities.

Tried: Disabling each add-on until all were off. Safe Start. Nothing helps.

Understandings: 1) No browser is made to run up to 60 open tabs (possibly even more)!!! 2) I run a "plethora" (compared to most users) if add-ons; these also bring the use speed down. 3) Resource used: 2GB (with "mere 30 pages" open.

BUT: DESPITE that: I ALSO understand that, considering my system and Network Type, it should not even be problematic with 200 pages open at once. 2GB over 32GB of RAM? Not the slightest issue (and it often runs at 4GB RAM in use). My CPU never runs half high, even when I have like 60 pages open: Should not be an issue then either. My Video Card has plenty resource over as well when at highest for me usage." Again, it should be no issue. My Fiber Netware? Telenet BVBA, Mechelen Test results: Ping: 5ms Jitter: 2ms Download: 904.2 Mbps Upload: 038.3 Mbps Not the best, not the worst, but for simple browsing, more than, I would assume, plenty.

So, what gives, what is the issue? No extreme strain on the system, no background high-resource issues, sure: one or two add-ons in Firefox but these as well do not strain my system, no AV issues, no Firewall issues (I turned that off, I fail to get the need for one as a house-dog-tree user), yet slow performance. Also, while 30'ish tabs running, 2GB used of RAM? My my, what the hell do they do as Site Admins to have these amounts (and NO, I do not do porn, thank you.  :P I am well aware of other people having insane issues surfing porn, as I helped many of these folks)? Sure, Deviant is a larger one that is open, being a graphical site, but like Quora, FB, Hot- and G-Mail and similar, these ain't, so to get a 2GB usage is weird, I would assume. I said, assume: yes, I am not specifically an internet know-all, I know of networking as a former NOVEL Netware Supervisor under UNIX (also Spupervisor), but Networking in a company is not the same as internet.

So, what is going on, why is my browser so slow? Having turned of all and 1 page open it's lightning fast, but now ... So, it is the open tabs, and the add-ons, though when turned off, I see no real difference. Brings it to tabs. How come, it is this "heavy", even for my system, please?

Thank you. Xog.

Asked by Xogroroth 1 week ago

Last reply by Xogroroth 5 days ago

Stop New Tabs From Opening When Clicking Links

Every time I click on a link, such as in the results from a search, a new tab opens. In some instances, that is fine, but when it happens every time I click on a link tha… (read more)

Every time I click on a link, such as in the results from a search, a new tab opens. In some instances, that is fine, but when it happens every time I click on a link that is annoying. How do I stop that behavior in Firefox?

Asked by mullersden 5 days ago

Problem downloading audiobook files (.aax) from Audible.com

Using Firefox browser for iMac. Recently (10/10/2021) attempted to download .aax files from Audible.com. Files were unexpectedly converted to .mp4 files, making files u… (read more)

Using Firefox browser for iMac. Recently (10/10/2021) attempted to download .aax files from Audible.com. Files were unexpectedly converted to .mp4 files, making files unusable by iBooks. Conferred with Audible Tech support. Audible Tech confirmed that .aax files are the proper format and that they did not/do not make any format conversions on their end. Audible Tech then suggested trying download with Safari. Download (of .aax files with Safari) was successful and maintained proper (.aax) format. Audible Tech said that he had not encountered this issue before and that it seemed to him that the Firefox browser may be responsible for the unexpected conversion. In the past I have used Firefox many times to successfully download .aax files from Audible.com, most recent prior to this problem was on (9/11/2021). I am notifying you simply to advise that you may have a programing glitch within the download programing portion of the latest version of Firefox (ver. 93.0 - 64 bit) for iMac(s).

Asked by SkyTraveln 1 week ago

Last reply by SkyTraveln 5 days ago

BSOD DRIVER POWER STATE FAILURE

I am using a Cambio W101 tablet with windows 10 21H1 and Firefox 93.0. After getting the BSOD with the error message DRIVER POWER STATE FAILURE I followed the recommen… (read more)

I am using a Cambio W101 tablet with windows 10 21H1 and Firefox 93.0.

After getting the BSOD with the error message DRIVER POWER STATE FAILURE I followed the recommended suggestions like checking the drivers, removing the sleep mode, changing the power options.

I continue to get the BSOD only in one specific situation but frequently. It is when I use Libreoffice as my active window, while Firefox is inactive in the background. When I use either only Libreoffice or only Firefox as my active window nothing happens. There has also not been problems with other programs.

Does an inactive Firefox do something which triggers the BSOD?

Asked by walumg 5 days ago

Last reply by walumg 5 days ago

Automatic calls to many Google services on launch (Windows 10, desktop)

Hello! Something in my Firefox installation seems to be making several Google network (google.com / forcesafesearch.google.com / www.youtube-nocookie.com / m.youtube.com,… (read more)

Hello! Something in my Firefox installation seems to be making several Google network (google.com / forcesafesearch.google.com / www.youtube-nocookie.com / m.youtube.com, and a couple of others) calls shortly after launch. I have a DNS sinkhole, so that is how I can see.

I have a few reputable extensions (or should be, from EFF, Firefox itself, or Ublock Origin), but it also happens in safe mode. I went through a good chunk of this: https://support.mozilla.org/en-US/kb/how-stop-firefox-making-automatic-connections and still the calls occur

I am on Windows 10, with FF v93.

Thanks very much!

Asked by hiciya6568 1 week ago

Last reply by hiciya6568 5 days ago

Browser isn't opening up at all! Quickly shutting off and asking to report crash!

I have used Firefox on Tues, but starting yesterday I am unable to open the browser at all. I uninstalled and reinstalled multiple times and haven't had any success. I re… (read more)

I have used Firefox on Tues, but starting yesterday I am unable to open the browser at all. I uninstalled and reinstalled multiple times and haven't had any success. I recently end tasked Cortana. Is that why I can't open the browser? Or is it something else. Please help. Nothing online seems to work for me. Mind you I can open and use other browsers. Thank you in advance.

      • i get no other explanation from firefox. just the crash reporter popup and maybe a "do you want to refresh" popup.

Asked by confused__user 6 days ago

Last reply by confused__user 5 days ago

restore previous previous lost session

Is it possible to restore a lost session after another session was started? I relogged my PC then a firefox window opened (not my homepage) which i accidently closed. The… (read more)

Is it possible to restore a lost session after another session was started?

I relogged my PC then a firefox window opened (not my homepage) which i accidently closed. Then i opened firefox and it opened to my homepage. I clicked restore previous session but all that was there was the page i had just closed that i had not wanted.

I tried crashing firefox and opening previous session but still brings me to this session.

Is my only option to go through my history for last many months to open all these tabs I previosly had open in 2 pages?

Asked by bigsky888 5 days ago

Last reply by bigsky888 5 days ago

How to get rid of "You have chosen to open" pop-up?

This pop-up opens when I download any file. I have tried to go to about:config, but couldn't find browser.download.manager.showAlertOnComplete. How do I get rid of it? … (read more)

This pop-up opens when I download any file. I have tried to go to about:config, but couldn't find browser.download.manager.showAlertOnComplete. How do I get rid of it?

Asked by jupiter88110 5 days ago

blocking email contacts

Firefox is blocking several of my email contacts, without my consent. I would like these restored as I have signed up for these emails. Any help would be appreciated! … (read more)

Firefox is blocking several of my email contacts, without my consent. I would like these restored as I have signed up for these emails. Any help would be appreciated!

Asked by grammiepnut 5 days ago

Last reply by grammiepnut 4 days ago