• Solved

Firefox doesn't display the font Helvetica correctly

The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and al… (read more)

  • The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and all Chromium based web browsers seem to render it as it should.
  • I've tried to look into (about:preferences#general) and the option that says (Allow pages to choose their own fonts, instead of your selections above) is ticked.
  • I've also tried reinstalling the browser, clearing the website cache and also, removing my profile from it. None of these seemed to fix the issue.
  • It's been persistent for quite some time now, however I didn't really find any articles regarding this issue.
  Any help would be greatly appreciated!

Asked by CircuitMoon 4 months ago

Answered by TyDraniu 4 months ago

  • Solved

After using containers I lost the ability to log into Citibank

When I run Firefox in troubleshooting mode I can log into citibank. When I return to normal I cannot. I've turned one extension after another off. None of them seem to be… (read more)

When I run Firefox in troubleshooting mode I can log into citibank. When I return to normal I cannot. I've turned one extension after another off. None of them seem to be causing the problem.

This all started when I created a container for Banking. it has been a problem ever since.

Asked by James Elbert Bearden 3 weeks ago

Answered by James Elbert Bearden 3 weeks ago

  • Solved

Pressing down and dragging pointer doesn't work on any website

Hello, I'm on Ubuntu 22.04 and have the Firefox (107.0 64bit) installed as a snap. The drag and selecting text and even dragging objects on any websites doesn't work. … (read more)

Hello, I'm on Ubuntu 22.04 and have the Firefox (107.0 64bit) installed as a snap.

The drag and selecting text and even dragging objects on any websites doesn't work.

  • I select text on the website by pressing down and starting to drag the text doesn't select when I leave the hold the entire block gets highlighted
  • I use Excalidraw, the pencil tool drag and any object size change while drag doesn't work
  • Desmos I can't drag the points on the graph
  • The pointer just disappears on videos (not just YouTube) and isn't visible until I pause the video

Asked by DevUt 1 day ago

Answered by DevUt 1 day ago

  • Solved

How to block extension using policies.json

Hi, I planned to block my users from installing extensions/add-ons. I found an article that might be the answer (https://support.mozilla.org/en-US/questions/1308646). I… (read more)

Hi, I planned to block my users from installing extensions/add-ons. I found an article that might be the answer (https://support.mozilla.org/en-US/questions/1308646). I tried to create a simple policy (below), but somehow it does not work (I can still install any add-on/extension). What is wrong with my script? I'm using Firefox ESR 78.11.0 (64-bit) by the way.

My "policies.json" looks like this:

{

"policies": {
  "ExtensionSettings": {
    "*": {
      "blocked_install_message": "Blocked!",
      "install_sources": ["https://addons.mozilla.org/"],
      "installation_mode": "blocked"
    }
  }
}

Sincerely, Jonathan

Asked by Jonathan 1 day ago

Answered by cor-el 19 hours ago

  • Solved

Can't adjust or dismiss sidebar -

Normally I use side-berry to hold all of my tabs - the panel normally collapses and hides to the left of the screen - showing just the favicons of the website. After the … (read more)

Normally I use side-berry to hold all of my tabs - the panel normally collapses and hides to the left of the screen - showing just the favicons of the website.

After the most recent firefox update 107.0 (20221110173214) there is now a large bar that i can't remove!

I have a CSS file for appearance, which i have included below.

any idea how to shrink this dead zone? I would really like to keep using my fun tabs.

****
#main-window[tabsintitlebar="true"]:not([extradragspace="true"]) #TabsToolbar > .toolbar-items {
  opacity: 0;
  pointer-events: none;
}


#main-window:not([tabsintitlebar="true"]) #TabsToolbar {
    visibility: collapse !important;
}
 
#nav-bar {
    margin-right:140px;
}
 
/* Some space on top to allow window dragging */
#titlebar {
    appearance: none !important;
    height: 20px;
}
 
/* Fix for main menu calling by Alt button */
#titlebar > #toolbar-menubar {
    margin-top: 10px;
}
 
.titlebar-buttonbox-container {
  display: block;
  height: 35px;
  margin-top: 0px;
}

:root {
  --sidebar-min-width: 50px;
  --sidebar-visible-width: 160px;
}

#sidebar-header {
  overflow: hidden !important;
}

#sidebar-box #sidebar-header {
  display: none !important;
}

#sidebar,
#sidebar-header {
  min-width: var(--sidebar-min-width) !important;
  max-width: var(--sidebar-min-width) !important;
  transition: .1s ease .05s;
  z-index:1;
}
.titlebar-buttonbox-container .titlebar-button {
  display: block;
  height: 45px;
}

#sidebar-box:hover :-moz-any(#sidebar,#sidebar-header) {
  background-color: var(--toolbar-bgcolor) !important;
  min-width: var(--sidebar-visible-width) !important;
  max-width: var(--sidebar-visible-width) !important;
  margin-right: calc((var(--sidebar-visible-width) - var(--sidebar-min-width)) * -1) !important;
  z-index:1;
  position: relative !important;
  transition: .1s ease .05s;
}

Asked by warmbloodedreptile 14 hours ago

Answered by jscher2000 - Support Volunteer 13 hours ago

  • Solved

Password/logins won't save

I have hit "save" when the "do you want to save password" pop up appears many times, but for some reason when I check my logins in about:logins, there is nothing. I trie… (read more)

I have hit "save" when the "do you want to save password" pop up appears many times, but for some reason when I check my logins in about:logins, there is nothing. I tried to manually save a login information with Create New Login, but it tells me "An error occurred while trying to save this password".

Asked by d_a_renoir 15 hours ago

Answered by d_a_renoir 11 hours ago

  • Solved

wrong time on firefox

Ifirefox is showing the wrong time in websites where edge and chrome are not I have snipped two images taken at the same time one from firefox and one from chrome note th… (read more)

Ifirefox is showing the wrong time in websites where edge and chrome are not I have snipped two images taken at the same time one from firefox and one from chrome note the difference in times chrome snip is correct and firefox is not even close

Asked by wsb1 11 hours ago

Answered by wsb1 5 hours ago

  • Solved
  • Archived

Trying to "link" machines

I am a computer user. Don't try to be able to be a power user, as I have better things to do with my time. I downloaded Firefox to be able to take some FEMA courses requ… (read more)

I am a computer user. Don't try to be able to be a power user, as I have better things to do with my time. I downloaded Firefox to be able to take some FEMA courses required for my Search and Rescue volunteering. I download it and installed. Launch the program and followed instructions to set up an account. OK that seemed a bit much for a free browser but I assumed like all internet based companies it was a data collection exercise that would test my dedication to blocking all email spam.

After the account set-up, I was met with the concept that I needed a browser on a second machine to be linked to the account. Some lame excuse that you couldn't sync with only on computer with the browser. Funny thing why would you want to sync if you only had one machine with the browser. Have a simple backup system would take care of any of that. Oh well I was stuck because the browser would not function and I followed through with downloading the program onto my iPhone and scanning the code. It seemed to work. The only acknowledgments is a continuing barrage of emails telling me "someone is trying to log into my account." Yea that's me because I got asked a second time to set-up this bloody link. Some something is not working.

I would just delete everything (account and Firefox) but I am scared that my email address will be tarred and feathered and not allowed to be used again ever!!

Help please. What I hoped to be a quiet morning completing 2 need courses has ended up costs me hours of frustration.

Thanks

Mike

Asked by wmichaelgriffin 1 year ago

Answered by Wesley Branton 1 year ago

  • Solved
  • Archived

Password refusal

I had to clear History and Cookies on my desktop to get an online purchase done. I was able to add my passwords for every site bar one (afl.com.au). It just won't accept … (read more)

I had to clear History and Cookies on my desktop to get an online purchase done. I was able to add my passwords for every site bar one (afl.com.au). It just won't accept my password despite changing it. Works fine in Brave and Chrome. Also fine on my laptop (didn't clear anything there). Any help sincerely appreciated.

Asked by amigaman 1 year ago

Answered by amigaman 1 year ago

  • Solved
  • Archived

Update linked me to old compromised accounts

I just logged on and went to Netflix. I was logged in under an account I haven't used in a year. While trouble shooting the issue I discovered the browser updated and syn… (read more)

I just logged on and went to Netflix. I was logged in under an account I haven't used in a year. While trouble shooting the issue I discovered the browser updated and synced my old account with my new one. This included passwords and logins that were compromised in data breaches. I don't even use the old computer or any of those passwords. Now I can't even get Netflix to play on there with the correct login data. I took that old account info out and deleted the cookies from compromised accounts. Can anyone tell me how to fix the sites, other than switching away from Firefox entirely?

I am not happy and can't even leave feedback to get real support from the people who did this dumb stunt without even asking me first.

Asked by iluvtrollbabies 1 year ago

Answered by HenricuzHotmail 1 year ago

  • Solved
  • Archived

updating

When I tried to access Doxyme.com it told me that I needed to update to the latest version of Firefox or I would have no video. When I check Firefox it said I was updated… (read more)

When I tried to access Doxyme.com it told me that I needed to update to the latest version of Firefox or I would have no video. When I check Firefox it said I was updated with version 88, but I noticed there is a version 89 in the Que When I attempted to download version 89 it did not respond; has 89 been released for installation or are they still working on it? Any suggestions would be appreciated. Thank you, Hayward

Asked by 2 Hayward 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

The browser can't show any sites

Hello there My browser can't show any sites, but the helpsites. They are al blank! Bookmarks mm are allright. what can i do ? Yours Nico/Nils Jepsen … (read more)

Hello there My browser can't show any sites, but the helpsites. They are al blank! Bookmarks mm are allright.

what can i do ?

Yours Nico/Nils Jepsen

Asked by Nico 1 year ago

Answered by Nico 1 year ago

  • Solved
  • Archived

cannot search

This is what I get when i try to do a search: https://secure.web-start-page.com/?partner=acer&src=omnibox&brw=ff&q=bbc+news It has been happening for abot 4-… (read more)

This is what I get when i try to do a search:

https://secure.web-start-page.com/?partner=acer&src=omnibox&brw=ff&q=bbc+news

It has been happening for abot 4-5 days now. Have never had any problems in the past.

Asked by wls3 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Fifox don't delete cookiz

Dear All, Today, i have 1.4mo of cookiz. when i go to option page of fifox : button "delete cookiz" don't delete cookiz. and the button "manage cookiz" know nothing about… (read more)

Dear All, Today, i have 1.4mo of cookiz. when i go to option page of fifox : button "delete cookiz" don't delete cookiz. and the button "manage cookiz" know nothing about cookiz or exeption.

i am under win7pro, and i have the same problem under win10pro.

with lasts versions, i have this problem ; i have not last years.

and few years ago, i had same dificulty, but solved with great next version.

what is this crumble ?

May FireFox save souls of ours computer ! Kiss

Asked by yves.tanguy 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

jhttp

I’m in IT and regularly need to access HTTP addresses. That has now become impossible. No matter what I do Firefox’s address bar automatically defaults to HTTPS. I need t… (read more)

I’m in IT and regularly need to access HTTP addresses. That has now become impossible. No matter what I do Firefox’s address bar automatically defaults to HTTPS. I need to be able to do this regularly and without having to jump through a lot of hoops.

Asked by tamnet 1 year ago

Answered by Terry 1 year ago

  • Solved
  • Archived

New Firefox Browser

Just downloaded the subject and made it my default browser. However 'googles' browser 'defaults' to the field. How do I get rid of an intrusive unwanted browser. ...Thank… (read more)

Just downloaded the subject and made it my default browser. However 'googles' browser 'defaults' to the field. How do I get rid of an intrusive unwanted browser. ...Thanks...Thomas

Asked by clearwater1 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

center address bar not working since 89 update. as a senior need this back. poor planing on your part

return the address bar to center of screen. as a senior don't need something smaller and up near top of screen. should of ask before changes were made on 89 update. … (read more)

return the address bar to center of screen. as a senior don't need something smaller and up near top of screen. should of ask before changes were made on 89 update.

Asked by pcmman 1 year ago

Answered by Franz_von_Suppe 1 year ago