• Solved

Firefox win10: search bar at the bottom of the page

Hello, i often use the j,k,l keys to scroll/pause videos on youtube and i often get the "weird" bar at the bottom of the page. I cannot tell you exactly what it is. The q… (read more)

Hello, i often use the j,k,l keys to scroll/pause videos on youtube and i often get the "weird" bar at the bottom of the page. I cannot tell you exactly what it is. The question is: how turn off this? I am attaching a screen shot.

Asked by xxx343 2 months ago

Answered by xxx343 2 months ago

  • Solved

Firefox doesn't display the font Helvetica correctly

The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and al… (read more)

  • The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and all Chromium based web browsers seem to render it as it should.
  • I've tried to look into (about:preferences#general) and the option that says (Allow pages to choose their own fonts, instead of your selections above) is ticked.
  • I've also tried reinstalling the browser, clearing the website cache and also, removing my profile from it. None of these seemed to fix the issue.
  • It's been persistent for quite some time now, however I didn't really find any articles regarding this issue.
  Any help would be greatly appreciated!

Asked by CircuitMoon 2 months ago

Answered by TyDraniu 2 months ago

  • Solved
  • Archived

Mozilla is not working for me!

I am trying to visit this website TPLinkLogin https://tplinkloginz.xyz/ through Mozilla firefox on my Windows computer. But I am not being able to open it. Although, the … (read more)

I am trying to visit this website TPLinkLogin https://tplinkloginz.xyz/ through Mozilla firefox on my Windows computer. But I am not being able to open it. Although, the website works fine with other browsers like Edge.

Asked by geekhelpinggeeks 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Trying to "link" machines

I am a computer user. Don't try to be able to be a power user, as I have better things to do with my time. I downloaded Firefox to be able to take some FEMA courses requ… (read more)

I am a computer user. Don't try to be able to be a power user, as I have better things to do with my time. I downloaded Firefox to be able to take some FEMA courses required for my Search and Rescue volunteering. I download it and installed. Launch the program and followed instructions to set up an account. OK that seemed a bit much for a free browser but I assumed like all internet based companies it was a data collection exercise that would test my dedication to blocking all email spam.

After the account set-up, I was met with the concept that I needed a browser on a second machine to be linked to the account. Some lame excuse that you couldn't sync with only on computer with the browser. Funny thing why would you want to sync if you only had one machine with the browser. Have a simple backup system would take care of any of that. Oh well I was stuck because the browser would not function and I followed through with downloading the program onto my iPhone and scanning the code. It seemed to work. The only acknowledgments is a continuing barrage of emails telling me "someone is trying to log into my account." Yea that's me because I got asked a second time to set-up this bloody link. Some something is not working.

I would just delete everything (account and Firefox) but I am scared that my email address will be tarred and feathered and not allowed to be used again ever!!

Help please. What I hoped to be a quiet morning completing 2 need courses has ended up costs me hours of frustration.

Thanks

Mike

Asked by wmichaelgriffin 1 year ago

Answered by Wesley Branton 1 year ago

  • Solved
  • Archived

other - update

The latest update has resulted in an error message: Platform version 84.0.1 is incompatible min version >= 84.0.1 and max version <= 84.0.1 Can this computer no lo… (read more)

The latest update has resulted in an error message: Platform version 84.0.1 is incompatible min version >= 84.0.1 and max version <= 84.0.1 Can this computer no longer use Firefox?

Asked by johnandizzi 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

when typing on youtube Shortcut buttons keep on getting triggered

On my Youtube tab when i try to search or write a comment, everytime I end up pressing a shortcut button such as the spacebar it stops and starts the video and when i try… (read more)

On my Youtube tab when i try to search or write a comment, everytime I end up pressing a shortcut button such as the spacebar it stops and starts the video and when i try to use the M button it mutes and unmutes then video et., even thou i try to write a sentence. I have refreshed, updated my windows and browsers etc, cleared my Cashe. Other Browsers are fine only on Firefox. Have not had that issue before.

Asked by peravin_mariathasan 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Password refusal

I had to clear History and Cookies on my desktop to get an online purchase done. I was able to add my passwords for every site bar one (afl.com.au). It just won't accept … (read more)

I had to clear History and Cookies on my desktop to get an online purchase done. I was able to add my passwords for every site bar one (afl.com.au). It just won't accept my password despite changing it. Works fine in Brave and Chrome. Also fine on my laptop (didn't clear anything there). Any help sincerely appreciated.

Asked by amigaman 1 year ago

Answered by amigaman 1 year ago

  • Solved
  • Archived

Update linked me to old compromised accounts

I just logged on and went to Netflix. I was logged in under an account I haven't used in a year. While trouble shooting the issue I discovered the browser updated and syn… (read more)

I just logged on and went to Netflix. I was logged in under an account I haven't used in a year. While trouble shooting the issue I discovered the browser updated and synced my old account with my new one. This included passwords and logins that were compromised in data breaches. I don't even use the old computer or any of those passwords. Now I can't even get Netflix to play on there with the correct login data. I took that old account info out and deleted the cookies from compromised accounts. Can anyone tell me how to fix the sites, other than switching away from Firefox entirely?

I am not happy and can't even leave feedback to get real support from the people who did this dumb stunt without even asking me first.

Asked by iluvtrollbabies 1 year ago

Answered by HenricuzHotmail 1 year ago

  • Solved
  • Archived

Web Search Box on Firefox Home Page No Longer Works

Firefox updated itself this morning to Version 89.0(64-bit) on my Windows 10 desktop. Now, when I open a new tab and start to type an search term into the search box on … (read more)

Firefox updated itself this morning to Version 89.0(64-bit) on my Windows 10 desktop. Now, when I open a new tab and start to type an search term into the search box on the Firefox home page on that tab, it begins typing in the address bar instead. Is this the new normal, or a glitch?

Asked by paulberetta 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

Urll connects to wrong website

When I try to connect to the site for my internet provider, I am connected to the companies site for businesses. Ii have tried my cell (OK), my laptop (OK), and Safari (O… (read more)

When I try to connect to the site for my internet provider, I am connected to the companies site for businesses. Ii have tried my cell (OK), my laptop (OK), and Safari (OK). so it looks like FireFox has become confused about the site meant to be accessed by that URL. Suggestions on how to reteach FireFox, please.

iMac, Catalina latest update, FireFox 89

Asked by Bettona99 1 year ago

Answered by Bettona99 1 year ago

  • Solved
  • Archived

Prevent the search to happen on URL bar

Dear Firefox friends, I am using the up-to-date version of Firefox. How can I prevent the search to occur on the URL bar? I want to use the URL bar only for typing the UR… (read more)

Dear Firefox friends, I am using the up-to-date version of Firefox. How can I prevent the search to occur on the URL bar? I want to use the URL bar only for typing the URL addresses but not for search or googling. It is annoying function and if I want to do so I will use Chrome. Thank you for your kind help and advice.

Asked by usamaanbaky 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

printing issue

we are trying to print a form from a govt web-sight and it will not print correctly. missing information. From an older computer that has not been updated it works but fr… (read more)

we are trying to print a form from a govt web-sight and it will not print correctly. missing information. From an older computer that has not been updated it works but from new computer with updates it prints partial information. Can you help please

Asked by jalves2 1 year ago

Answered by Shashank Shekhar 1 year ago

  • Solved
  • Archived

Shadowing (my term) problem with FF ever since I installed upgrade to Ver. 90.0.1

I've been through every setting in FF numerous time and no matter what combination I use the shadowing shown below in the graphic continues. I've used other browsers and… (read more)

I've been through every setting in FF numerous time and no matter what combination I use the shadowing shown below in the graphic continues. I've used other browsers and programs and FF is the only place where it occurs. Can I please get some tech support help? Please?

Asked by gruff 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

A Microsoft Bing connect string pops up in my address bar everytime I connect to FireFox

This string that pops up https://www.bing.com/?pc=COSP&ptag=D080921-N9996AAA1CF2EE4B&form=CONMHP&conlogo=CT3335739 My PC immediately connects to Bing every … (read more)

This string that pops up https://www.bing.com/?pc=COSP&ptag=D080921-N9996AAA1CF2EE4B&form=CONMHP&conlogo=CT3335739

My PC immediately connects to Bing every time I connect or press the Home icon

I have used FireFox exclusively for more than 20 years - my current PC operating system is Windows 10 and I have never used Bing as my search engine

Can you please help

Asked by Wearmouth 1 year ago

Answered by FredMcD 1 year ago