Unable to login to online banking account.

Hi. New issue today. Running FF V 137.0.1. that was updated on 4-8-25. Unable to login to Credit Union online banking. Cleared browser. Nope. Restarted FF. Nope. Restart… (read more)

Hi. New issue today. Running FF V 137.0.1. that was updated on 4-8-25. Unable to login to Credit Union online banking. Cleared browser. Nope. Restarted FF. Nope. Restarted computer. Nope. Called Credit Union: They saw no issues with account, suggested trying MS Edge browser. Boo. Hiss. Tried Samsung Android Smart Phone running FF V 136.0. Works fine. Rolled back to a previous restore point that had FF V 137.0 running. Scary stuff. Same login problem. Fired up MS Edge. Works fine logging in to CU account. I see this issue comes up occasionally. Is there a fix in the works? Will it go away AIBM? Thanks for being there. greg

Archived 1 92

Version 127.0.2 (64 bit) a lot of lag from keystroke to being displayed

For about a couple of weeks, there has been a lot of delay between what I type and when it actually appears. It's maddening! I have not changed any of my Firefox settings… (read more)

For about a couple of weeks, there has been a lot of delay between what I type and when it actually appears. It's maddening! I have not changed any of my Firefox settings. I did a 'refresh' about an hour ago. I am not seeing any network activity that I cannot recognize. I d/l'd 'Malwarebytes' and ran it..."no threats". MS Defender has always been on & protecting me. I have never had this situation occur before and am hoping for some help (5 to 10 seconds to wait for what you've keyed in is not fun).

Archived 11 119

Docusign

i used to receive and use DocuSign all the time. Recently however, when sent to me I do not receive

Archived 1 184

All logged-in sessions expired after freeze

This is a weird one and I'm hoping there's a reassuring explanation. I had Firefox and Sumatra PDF open, nothing else on Win 10. I switched from Sumatra to Firefox (1 tab… (read more)

This is a weird one and I'm hoping there's a reassuring explanation.

I had Firefox and Sumatra PDF open, nothing else on Win 10.

I switched from Sumatra to Firefox (1 tab open), searched for something, and Firefox froze, and after a while Windows gave me an option to terminate the non-responsive program, which I did, and Firefox closed.

But the hard disk was active 100% afterwards, and everything slowed to a crawl, and I couldn't even get the Task Manager to open, so I did what I haven't done in many ages, killed the power. (Experience tells me a memory leak.)

After the restart Firefox opened, a bit slowly, to the last open tab. Browsed a bit. All is fine. Closed Firefox, opened it again, and now I'm logged out of every website, including the saved preferences, e.g. of Wikipedia.

It's worth pointing out that I closed Sumatra just fine, but it too lost the history (it remembers which page I last viewed for the opened documents).

Since Firefox was the one to freeze, and to work fine afterwards, logged in and all, then lose all after opening it again, I'm not sure what happened, and if there's anything I can do.

Sorry for the lengthy post, but basically:

Is that expected after a freeze/recovery?

Archived 2 108

Firefox browser cut off from web

Downloaded an update a few days ago on my W11 OS and FF stopped loading pages Office Depot, Expedia, Amazon it was off and on would show up when it first loaded then when… (read more)

Downloaded an update a few days ago on my W11 OS and FF stopped loading pages Office Depot, Expedia, Amazon it was off and on would show up when it first loaded then when the news pages loaded it would disappear. Tried to use Refresh but it cut off my access to the web message: Secure connection failed...error connection...PR_END_OF_FILE_ERROR. Tried restart with add ons disabled...nothing, tried restart normally...nothing. Any help in this would be appreciated thanks.

Archived 1 154

Page jumps back to the top on right/left click.

When I scroll down the page on MSN and try to open a link in a new tab the page jumps back to the top. It then opens a link of another article that I never right/left cl… (read more)

When I scroll down the page on MSN and try to open a link in a new tab the page jumps back to the top. It then opens a link of another article that I never right/left click on. I have my mouse set up to left click to open a new tab. Does not occur on any other sites.

It has been doing this for months now.

Archived 3 406

Pop-up advertisements

I've appreciated using Firefox as my laptop browser for several years. However, now I've been getting full page pop-up advertisements that are beyond annoying since they… (read more)

I've appreciated using Firefox as my laptop browser for several years. However, now I've been getting full page pop-up advertisements that are beyond annoying since they appear in the middle of my logging on to sites. It is very worrying to see another screen pop up in between my entering a user name and a password. I have to wonder who is seeing my personal information? How do I stop these pop-ups besides choosing another browser? Thanks. Andrew Zacharias

Archived 1 46

Firefox 127.0.2 64 bit on Windows 10 not closing

I've been out of town. After returning home Firefox updated to 127.0.2 but now it will not close its process when I close its window. When I try to launch Firefox again I… (read more)

I've been out of town. After returning home Firefox updated to 127.0.2 but now it will not close its process when I close its window. When I try to launch Firefox again I get the error message below and attached:

"Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window. <Close Firefox> <Cancel>"

When I select "Close Firefox" the new Firefox window will then launch. However, if I open any web page the same error occurs after closing the window.

If I launch Firefox and then close it without opening a web page I do not get the error the next time I launch. Somehow going to any web page in Firefox prevents that instance of Firefox from closing.

I'm running Windows 10 22H2 Build 19045.4529 and it's shown as up-to-date.

Archived 1 320

Sponsored shortcuts can not be disabled

I've never had sponsored shortcuts and suddenly today I've got them. I've attempted the disable the "sponsored shortcuts" on my desktop however its greyed out. Starting … (read more)

I've never had sponsored shortcuts and suddenly today I've got them. I've attempted the disable the "sponsored shortcuts" on my desktop however its greyed out.

Starting state - Shortcuts selected, sponsored selected and grey Procedure: 1.) Deselect shortcuts, select shortcuts, sponsored becomes cyan 2.) Click sponsored, it becomes grey again 3.) Deselect shortcuts, select shortcuts, sponsored becomes cyan (again) 4.) Click sponsored, it appears deselected 5.) Hit refresh and it returns to starting state

I do not edit my GPO or registry, settings are not controlled by an organization, I am not confusing sponsored shortcuts with pinned search engines.

Solved Archived 4 458

Yahoo news "story continues" button doesn't work

When I click the "story continues" button in a Yahoo news article in Firefox, nothing happens. In Chrome, it works fine. An example page with a button of this type is h… (read more)

When I click the "story continues" button in a Yahoo news article in Firefox, nothing happens. In Chrome, it works fine. An example page with a button of this type is here .

Nothing jumps to mind about a setting that would be responsible for this, but I'll put it out there. Any thoughts? Or is this just a Firefox bug?

Open

my devices do not synchronize

I have profiles on desktop , i had enabled sync in all profiles when the feature was first introduced. the account icon always showed that it is syncing , but in the sync… (read more)

I have profiles on desktop , i had enabled sync in all profiles when the feature was first introduced. the account icon always showed that it is syncing , but in the sync tab , no visited tab list appears of any profile in both the desktop .,, i installed firefox on the android today to check synchronization but its tabs never show in desktop profile and the android tells last synchronization never....neither the desktop tabs appear in android history

Archived 1 267

Pop Up scam

For several days I have been receiving pop up scams as illustrated in the first image attached. They repeat themselves every few minutes. The second image is what I recei… (read more)

For several days I have been receiving pop up scams as illustrated in the first image attached. They repeat themselves every few minutes. The second image is what I received on the website listed at the bottom of the pop up - brnok. stoneheartseeker.top.

How do I stop them, please?

Also, is there a legitimate connection between Mozilla Firefox and brnok.stoneheartseeker.top?

I'd much appreciate your help. Nicholas

Solved Archived 3 156