Firefox Community Forum

Hi, I updated to latest mac os version tahoe, opened floorp hoping that it would restore tab and workspaces as i put them before and the notes in it.

But when i opened, it requested for me to refresh. And after i refresh and restart, my workspaces tab, FLoorp notes all disappeared ! I want to recover them! I have tried asking chatgpt to check about:profiles, and copying "Old Floorp Data" into the ~/Library/Application Support/Floorp/Profiles default profiles 1 and hoping it would recover, but i opened floorp, and still nothing,my notes gone and workplace tabs not there.

I would like a way to recover it please. I used this joseph.13ad, and was synced in Floorp/mozilla, so i dont understand especially for notes how it disappeared

I got a message Firefox software was not updating. I was sent a download in .exe link. ALL of my tabs are not accessing the addresses. I checked Restore All Crashed Tabs. No resets are happening.

Is this due to a bug in the upgrade? What are Mozilla's actions to fix this. I have used Firefox successfully on my high end HP OMEN PC. I do all I can to avoid Microsoft, Google, etc.

I need HELP.

[redacted email and phone# from community support forum]

This message is using an iPhone ProMax. Not good.

Posted 3:55am Monday moring 13 July 2026 NZST GMT n+12 / 16 hours ahead EDT USA

I have uninstalled my Firefox ( as Firefox was set to my default browser across other browsers, including Chrome and Avast Secure browser etc would not allow me to open Google related searched websites ????)

1.1] Resulting in me uninstalling Firefox and all its connected trace data files cleaned off my Windows 10 computer today

2] and now in the Same half hour, I have reinstalled Firefox and Need to recover my previous Firefox bookmarks ?

2.1] dummy proof look point click step by step directions please

Thankyou for any Mozilla Firefox expert directions please to my Firefox registered email: [edited email from community support forum] Genuinely aka. honest kiwi john

I only; selected the topic I did becaue none of trhe topics reallly come close. I want to know why you need a mobile ddecidce tro use syn. Why can'tyou sync two computers together or three? Why is italways presued people have a mobile defcice to the point where tech services become inaccessible o them I know that I can hood wink the computer into thinking that it is an iphone. But if sync only works computer to mobile device that would be pointless. Did it ever occur to the developers after rooms of focus groups and testers that someone might what to sync two computers? Is that crazy? What is wrong with everyone these days. I guess I'm asking if there's anyway to do it, but I"m pretty sure I already kw the answer and it will start with first take your mobile device... c'mon! If it is possible to sync w/o an iphone or an android someone please fill me in. Otherwise just know that your sync is misleading in terms of functionality. It shouldn't be a brick wall the way it is. Like having a computer isnt good enough, the whole world is focused on these stupid things. Children are slaving away in places most of us would be terrified to set foot in just to make this garbage. If all you had to do to end child slave labor is put down your i-phone(etc.).... So as a society we believe that child slave labor is ok. I'm getting off topic but that last bit just served to flesh out my frustration for people laughing at my flip-phone. I wasn't really trying to politic I just wanted to know about the technical side of my question. thanks. There's a good chance that off-worlders are in part responsible for that tech. What better way to fexude control over humanity besides influencing the culture? Actually, it's not that far fetched. You can take that ridicule an cram it back down your throats with the decades of CIA directives that crafted the culture making you think that way. Just watch a congressional hearing on the topic. If aliens can make ufos, how hard would it be to subtly influence us through mass-media.? ":They've been here a long time." If I seem overly verbose, that's just the side effect of a culture that doesn't like indulging thoughts that cant be represented by a tiny handful of syllables .. Ok ok. I got other stuff to do.  :I basically asked the question in the descriptive box, so I thought they wanted more writing.

I did the new browser update. It wiped out all of the back ups of all of my profiles on my system in the User profiles. I need to get back the profile I was using yesterday. I need this urgently.

Shawn Hoekstra [redacted phone#]

[redacted] [redacted] (preferable)

/edited phone# and emails from community support forum

So. I fired up the computer this morning. A new one, just got it in September. I have used saved passwords for many years. You have to use the primary password (was master password) to get to that file.

Except now I can't. I get a blurry screen with a banner across the top telling me to log in. But when I click on the "log in" button, nothing happens. If I click the X to close that banner, it does close. And there's various links left on the blurred screen. "Learn more", "passwords support", "import passwords from another browser" or "from a file". But none of those links work. Nothing happens when I click them.

When it says "Log in", I don't even know what I'm supposed to log in to. I don't get a chance to give the primary password. Logging onto Mozilla hasn't made a difference.

So now, I don't have access to ANY of my passwords. WTF Firefox? Can anybody help me? Will anybody help me?

I managed to get to my password because I'm on a new laptop and have not discarded the old one yet. But that's hardly a solution - keeping an extra computer around to look up passwords. I have a few passwords which I put in an old fashioned Rolodex. Maybe I better do that for everything.

I'm elderly. I rarely use my computer away from home. I don't want or need this "sync" feature. After all these years, am I going to have to look for a new browser because of this FAIL? Or is there some way out of it? As it stands now, I have no idea how to get into sync, even if I did want it.

Where did this come from? It's totally out of the blue. WTF? Can I get past this problem? How?

Hi, the problem is basically what the subject says, i reinstalled windows on my pc but didnt export bookmarks because i thought having a firefox account would make the deal. But after installing firefox and signing in, bookmarks haven't been restored and my account seems to be clear, no backup information at all.

I did a refresh on my Firefox and the system did all the backup. But now I can not all get all my tabs ,groups, history, as well bookmarks back into Firefox. So how do I get all info back? Denny Souers [redacted phone# from community support forum]

My Firefox bookmarks, tool bar, bookmarks menu, etc. all disappeared apparently due to update 153. As stated, I use Windows 11 Pro but my Firefox apparently is telling me that I'm on Windows 10. This makes no sense to me but that is how I'm reading my screen. I have no idea if the update caused the disappearance of approx. 900 business-related bookmarks what happened other than things were fine one day and then 18 hours later all was gone.

I went through the well written article by "AliceWyman, Tonnes, Michael Verdi, scoobidiver, John99, Swarnava Sengupta, Jason, user669794, adampeebleswrites." I followed article text as best I could getting to my profile per the Application Basics, Open Folder and found three "sqlites." Here is where I get concerned because after following the article's direction, nothing happened.

I apparently created a new profile per no. 153, but I also (apparently) have profiles back to no. 147 per a list I saw onscreen -- but I cannot seem to do anything with that information when I click on those folders. Articles tell me that I can revert back to a prior profile, but I cannot do anything with these prior profiles. At this point I'm fearful of doing anything more.

What do I do now? The real question to me is whether anyone in the Mozilla support community knows of someone who can help over the phone or log in whether as a volunteer or paid consultant. The other question is whether Mozilla is capable of fixing this bookmark issue that apparently emanates from so-called updates. The articles appear to assume that Mozilla / Firefox have had this problem repeatedly in the past.

If someone is aware to such a volunteer or consultant please forward the above and ask him/her to contact David at < [redacted email from community support forum] > Thank you all.

My Dell laptop with docking station and Firefox browser were working fine the evening of July 22 but on the afternoon of July 23 all my bookmarks on the toolbar were gone. I had not touched the laptop during that 16-20 hour interim. When not in use, I have my laptop off and unplugged. I also note (but cannot explain) that Mozilla has me contacting "my account" through Windows 10. I have not used Windows 10 in 3 years (or more). I have continuously used Windows 11 Pro during that time frame.

I have reviewed some of the articles and email exchanges between a volunteer and a Mozilla user whose bookmarks were also inexplicably deleted but found those exchanges confusing, Unfortunately, I'm concerned that I'll do something that further fouls up my system. Email is working fine (the new outlook) and the apps are working fine. Is there a way to recover my bookmarks toolbar? If not, please explain why. Also, since Mozilla seems to wipe out my bookmarks periodically (this is about the third time) what preventative measures are available.

Please post a response or contact David at < [redacted email from community support forum] >. Thank you to all that can help as well as those who can commiserate.