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Apparently I have a new "recovery key". How can I get it? There is a link that says: View Recovery Key but when I click on it, nothing happens.

Recently downloaded an update to Firefox and installed it. Now it says I have a new recovery key but I can seem to get it to show me the key. There is a link that I foun… (read more)

Recently downloaded an update to Firefox and installed it. Now it says I have a new recovery key but I can seem to get it to show me the key. There is a link that I found that says: View Recovery Key, but when I click on it, nothing happens. I would have expected that it would have revealed the key and I could then save it for later use if needed.

Open

Wie kann ich die Lesezeichen wieder herstellen?

Seit dem letzten Update auf 153.0.1 sind alle Lesezeichen aus der Lesezeichenleiste verschwunden. Die Wiederherstellung aus der .json- Datei in meinem FF-Profilordner, in… (read more)

Seit dem letzten Update auf 153.0.1 sind alle Lesezeichen aus der Lesezeichenleiste verschwunden. Die Wiederherstellung aus der .json- Datei in meinem FF-Profilordner, in dem sich die 12 Einträge befinden funktioniert nicht. Wie kann ich die Lesezeichen wieder herstellen? Ich habe keine Admin-Rechte.

Leider hatte ich FF auf automatisches Update eingestellt, das hab ich jetzt ausgeschaltet.

Open 20

Firefox Updates have led to important activity-records being deleted through New Starts. Please furnish a remedy to recover these.

Per Updates critically important open tabs were no longer accessible following the Updates in question. I need to recover the missing activity-chronic or request that the… (read more)

Per Updates critically important open tabs were no longer accessible following the Updates in question. I need to recover the missing activity-chronic or request that the unfinished activity up to the point of Update be retrieved.

Open 10

I accidentally deleted my old Firefox beta And now I downloaded the app again and tried to log in and everything's new how do I get my old account and settings and data back

I accidentally deleted my old Firefox beta And I need to recover my settings bookmarks and data etc by logging in how do I do that immediately? I'm trying to recover my o… (read more)

I accidentally deleted my old Firefox beta And I need to recover my settings bookmarks and data etc by logging in how do I do that immediately? I'm trying to recover my old Firefox beta account how can I do that immediately

Open 10

Recovering tabs that have suddenly closed without warning while working live online.

This is a recurrent problem. I'm online with many tabs open, when all of a sudden they disappear and when I try to recover them by going in "history" [using the three li… (read more)

This is a recurrent problem. I'm online with many tabs open, when all of a sudden they disappear and when I try to recover them by going in "history" [using the three lines at the top right of screen], and then selecting "recently closed tabs", and then try the "restore tabs", nothing happens! Previously, this had worked to offer me a way to reopen those tabs one-by-one, but now it doesn't restore anything. ALSO, I used to be able to shut down my computer, wait a few minutes, and then restart it, and would be offered a "restore session" option when the computer restarted, but that didn't happen today even after trying this twice.

I was once shown how to restore tabs by going up to the top right of the screen, but cannot remember how to do this. Can you please help me from loosing tabs, and my mind? Thanks.

Open 30

There's a problem with restoring the browser's "close window" function.

After closing the records in the window, how many windows can be kept now? I had 6 windows open before closing my browser, but only 5 were automatical… (read more)

After closing the records in the window, how many windows can be kept now?

I had 6 windows open before closing my browser, but only 5 were automatically restored after reopening it; there are no other windows in the closing history either. What happened? There are no other windows in the closed history section either. What's going on!?!?

Open 20

moz-safe-about:blank tabs instead of the normal tabs after restore

im trying to restore a session that i accidentally closed. i deleted the sessionstore.jsonlz4 file, copied and pasted the upgrade.jsonlz4-20260715202819 file, and renamed… (read more)

im trying to restore a session that i accidentally closed. i deleted the sessionstore.jsonlz4 file, copied and pasted the upgrade.jsonlz4-20260715202819 file, and renamed it to sessionstore.jsonlz4. In the new window, all the tabs that were supposed to be restored have been replaced with moz-safe-about:blank tabs. The tab group where i had several tabs is still there on the tab bar. What did i do wrong?

Open 10

My Tabs Disapeared

I am on Pop OS. I ran some update and restarted and all of my tabs are gone and Firefox is not showing any history of them. I was under the impression that if I had an ac… (read more)

I am on Pop OS. I ran some update and restarted and all of my tabs are gone and Firefox is not showing any history of them. I was under the impression that if I had an account it would keep track of the history but there is nothing there. How does this happen and why? Also how can I get my tabs back I am one of those people that has like 50 tabs open So I can run several things at once I never had this issue with goggle but for some reason it happens often with Firefox what gives?

Open

Your update wiped all my tabs and purged them from "recovery.jsonlz4" and "previous.jsonlz4"

You are a profoundly incompetent company, and I will never use your software again. I will advise everyone from using it if the topic ever occurs in a discussion. I'm te… (read more)

You are a profoundly incompetent company, and I will never use your software again.

I will advise everyone from using it if the topic ever occurs in a discussion.

I'm tempted to say more, but I will not.


I lost some very important, now unrecoverable tabs, because you thought that fixing and updating something that ALREADY WORKS FINE is a great idea.

There are no words that could fix this mess, whether I am to say them or you.

Open

Nach dem letzten update ist alles anders. Gespeicherte Ordner,, Lesezeichen, gesamten Erscheinungsbild ist weg bzw. nicht schön. Ich möchte meine alte Version wieder zurück.

Nach dem letzten update ist alles anders. Gespeicherte Ordner,, Lesezeichen, gesamten Erscheinungsbild ist weg bzw. nicht schön. Ich möchte meine alte Version wieder zurü… (read more)

Nach dem letzten update ist alles anders. Gespeicherte Ordner,, Lesezeichen, gesamten Erscheinungsbild ist weg bzw. nicht schön. Ich möchte meine alte Version wieder zurück.

Open

Firefox Profil wiederherstellen von einem USD-Stick

Hallo Kundenservice, ich mein Betriebssytem Windows 10 Pro neu Installiert. Bevor ich das gemacht habe ich das Profil das dort unter User\AppData\Roming\Mozilla\Firefox\P… (read more)

Hallo Kundenservice, ich mein Betriebssytem Windows 10 Pro neu Installiert. Bevor ich das gemacht habe ich das Profil das dort unter User\AppData\Roming\Mozilla\Firefox\Profiles gespeichert warkomplett auf einen USB-Stick gespeichert. Nun habe ich Probleme dieses Profil wiederherzustellen. Ich habe zwar ein Konto bei Ihnen, und aus den ganzen Anleitungen zur Wiederherstellung von Profilen werde ich leider nicht schlau, wie ich ein gespeichertes Profil wiederherstellen kann. Können Sie mir wenn möglich eine schritt für Schrittanleitung geben wie diese Problem beheben kann? Für eine schnelle Rückmeldung wäre ich dankbar.

Mit freundlichen Grüßen

Uwe Barhorst

Open

Lost my open tabs

Hi, I recently had to restart my computer and made sure that Firefox settings were 'open previous tabs on startup' before I shut down Firefox. I had about 30 tabs open, w… (read more)

Hi, I recently had to restart my computer and made sure that Firefox settings were 'open previous tabs on startup' before I shut down Firefox. I had about 30 tabs open, which were important and that I could not bookmark separately in time.

After the restart, I opened Firefox to be shown a screen that said 'Your Firefox has been updated'. None of the tabs showed up, so I closed and reopened Firefox, but am just shown a blank tab.

Please help, how can I restore my previous session with all the tabs?

I really need help with it.

Thanks

Cameron

Open 10

after i close all my open tabs and then reopen them, only 1 tab opens with firefox as the homepage.

“Open previous windows and tabs” is on. History is set to Remember history. I do not close tabs one by one. Ctrl+Shift+Q sometimes restored 8 tabs, but closing with the X… (read more)

“Open previous windows and tabs” is on. History is set to Remember history. I do not close tabs one by one. Ctrl+Shift+Q sometimes restored 8 tabs, but closing with the X or Close and exit only opens the homepage. Restore Previous Session is missing. The 8 sites are not in History. I cannot find sessionstore.jsonlz4. Need help using sessionstore-backups.

Open