Showing questions for topic:

My google accounts kept disappearig.

It is been like 6 or 7 months now since i move to new pc and i been using firefox in this new pc together with other browsers. I am not really using firefox for anything … (read more)

It is been like 6 or 7 months now since i move to new pc and i been using firefox in this new pc together with other browsers. I am not really using firefox for anything related to google or gmail but just other website that have 0 relation to them. But i have still logged in my main accounts in firefox. It is been twice that once in a while, when i have to check my gmail accounts, all of them disappear and all i see is just sign in page only. There is no log in again or Please log in to this address or that address but straight up fresh page of google sign in page. I still logged back in when it first happened because i heard about the bug that happened with firefox update but now it happen again. It is as if my cookies just vanished but no, other sites still got their own cookies and there is many cache of other website here. other than my google accounts. What is happening here. Is my firefox bugged or something? Should i reinstall and have to relogin everything "again?"

Open 1

Firefox Desktop Auto-Reset Issue Persisting for Over a Year

Dear Firefox Support Team, I have been a devoted Firefox user for about five years, across both desktop and mobile. I truly love Firefox for its speed, privacy, and custo… (read more)

Dear Firefox Support Team,

I have been a devoted Firefox user for about five years, across both desktop and mobile. I truly love Firefox for its speed, privacy, and customization. However, for the past one to two years, I've encountered a persistent issue on my desktop where Firefox resets unexpectedly. Even though my extensions, passwords, and settings remain, I’m repeatedly logged out of my favorite sites like YouTube, Gmail, and Facebook. Despite reinstalling and troubleshooting, the problem persists. I trust Firefox so much, and I hope you can help me figure out what’s happening so I can continue using it with the same joy I always have.

Thank you so much for your help! Best regards, Md Muhidur Rahman from Bangladesh

Open 20

Firefox forgets my logins every time it goes to sleep.

Previously, each time I logged into Firefox, all my various streaming services and other apps remained logged in. Now, every time Firefox goes to sleep or is re-booted, … (read more)

Previously, each time I logged into Firefox, all my various streaming services and other apps remained logged in. Now, every time Firefox goes to sleep or is re-booted, I have to log back into all the streaming services, Google, Facebook, Yahoo, SideReel, etc. Sometimes this happens several times per day.

Open 40

handling of cookies

I have set my firefox, that it deletes all cookies after a session. additionally i have stored some exeptions of this routine. But now also the cookies of the exeptione a… (read more)

I have set my firefox, that it deletes all cookies after a session. additionally i have stored some exeptions of this routine. But now also the cookies of the exeptione are delete every week, mostla on sundays! what is the reason of this behavior???

Open 30

I cannot get Firefox to accept session cookies.

I cannot get Firefox to accept session cookies. I have my cookies set to standard in the settings. I have also set my permissions to allow cookies from the website where … (read more)

I cannot get Firefox to accept session cookies. I have my cookies set to standard in the settings. I have also set my permissions to allow cookies from the website where I am trying to view an embedded video. I set the permission by using Ctr-i. When I reload the webpage, for the briefest moment it looks like the video is loading, but then it reverts to "Access Denied".

Open 20

"WHY" are YOU requiring me to ACCEPT cookies

I have email account with CenturyLink Webmail. I have been informed it is FIREFOX who is now requiring me to ACCEPT Cookies before I can read/process my emails. WHY??? … (read more)

I have email account with CenturyLink Webmail. I have been informed it is FIREFOX who is now requiring me to ACCEPT Cookies before I can read/process my emails. WHY???

Been on the phone1.5 hours with CenturyLink assistants and they have determined it is FIREFOX BROWSER requiring user (me) to accept cookies. WHY???

The attached screen shot clearly show the issue. I use FIREFOX daily to log in. NOW The screen stays DARK tuntil I ACCEPT cookies. WHY? Please work with me to resolve this irritating issue.

cc: screen shot/issue question(s) to ciulla56.q files

Archived 1 129

Cookies and Site Data

Why is "Delete cookies and Site Data when Firefox is closed" checked and grayed out for me? Everytime I open the FF browser I have to relog into everything, I didn't chan… (read more)

Why is "Delete cookies and Site Data when Firefox is closed" checked and grayed out for me?

Everytime I open the FF browser I have to relog into everything, I didn't change any settings either, it just started doing this....

Archived 1 90

Reset on Firefox update

Hi. With last updates on firefox desktop..(2 last updates)..every update reset all my websites logins..I had to relogin again in all my websites..what happened?..is norma… (read more)

Hi.

With last updates on firefox desktop..(2 last updates)..every update reset all my websites logins..I had to relogin again in all my websites..what happened?..is normal?..or error?

Open 1 140

Разлогинивание на сайтах при закрытии браузера

Здравствуйте, у меня возникла проблема: пользуюсь браузером с компьютера, в какой то момент , каждый раз при закрытии окна все аккаунты на всех сайтах разлогиниваются. Пр… (read more)

Здравствуйте, у меня возникла проблема: пользуюсь браузером с компьютера, в какой то момент , каждый раз при закрытии окна все аккаунты на всех сайтах разлогиниваются. Приходится каждый раз везде снова авторизоваться. В чем может быть проблема? Где то капался в настройках, разрешал сохранение cookies но это так и не помогло, может быть я просто не все места нашёл и не везде передвинул бегунки.... Вроде в некоторых браузерах бывает такая настройка, специальная. Если она есть в фаер фоксе - скажите, пожалуйста, как её отключить? Если её нет - подскажите какие ещё могут быть варианты?

Пожалуйста дайте ответ с конкретными путями действий , или со скриншотами

Archived 1 176

Why does "Delete cookies and site data when Firefox is closed" keep getting set randomly?

Periodically I open Firefox and all my cookies have been deleted. I go into settings to find "Delete cookies and site data when Firefox is closed" has been checked (NOT … (read more)

Periodically I open Firefox and all my cookies have been deleted. I go into settings to find "Delete cookies and site data when Firefox is closed" has been checked (NOT BY ME!) again. This is very annoying as I then have to log into all my websites and go through 2FA. This is annoying to the point that I am posting on this site for help. Next step is find a new browser that doesn't screw up my work-flow randomly for no reason.

Archived 1 148

cannot find it

I cannot find temporary cached files - where are they -- i need to delete everything changed when i deleted chrome - now I am stuck!

Archived 1 60

Website access

Using a different laptop. When accessing site, continually need to verify its me even after I select "remember this device" or other confirmation request. I do have enhan… (read more)

Using a different laptop. When accessing site, continually need to verify its me even after I select "remember this device" or other confirmation request. I do have enhanced security which is not the problem. Is this something to do with Firefox settings or is the inability to retain information at the site location.

Archived 1 108

cookie blocking made easier.

Hello. I've got a simple suggestion. When we go to "manage data" in settings. We can only remove a particular cookie, or all cookies from websites. I would love for ther… (read more)

Hello. I've got a simple suggestion.

When we go to "manage data" in settings. We can only remove a particular cookie, or all cookies from websites. I would love for there to be a block feature there.

The only way to do so now is by going to "manage exceptions" and typing out the URL manually. I'm finding certain URLs becoming more and more tedious to type out. I feel this would really help. Perhaps they could merge "manage data" and "manage exceptions" together and just put all the features in one place.

We've got all kinds of great extensions that can cut down on the annoying cookies and pop ups but I still feel this would be helpful.

Archived 1 186