• Archived

Looking for a solution/work around to the new FF protocols which do not allow exceptions

Looking for a solution/work around to the new FF protocols which REFUSE exceptions, which has cut me off from streaming from LEGITIMATE web sites like https://news.stlpub… (read more)

Looking for a solution/work around to the new FF protocols which REFUSE exceptions, which has cut me off from streaming from LEGITIMATE web sites like https://news.stlpublicradio.org/ and other sites as well.

I have used FireFox since Netscape, but am now using Chrome which works fine.

Security is great, but when the security Trumps the ability to actually USE the web sites, then how is that different than just blocking the "offending" website.

You should ask yourselves why the FF market share is so low.

You guys need to come out of the clouds and smell the digital earth where most of us dwell. I love you all for what you do, but you seem to be blowing it. Please get it together.

Asked by BertD FireFox 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox 83 broke fonts on youtube (when hardware acceleration is enabled)

After updating to FF 83.0 something has changed in font rendering. Another update breaks something for me and another silence in changelog. When hardware acceleration is… (read more)

After updating to FF 83.0 something has changed in font rendering. Another update breaks something for me and another silence in changelog.

When hardware acceleration is enabled in firefox settings I observe that fonts which are overlayed on youtube videos have ugly chromatic aberration effect around them and they are much thinner than they should be. When I disable hardware acceleration they are fine - they look the same as on different browsers, for example Brave.

Is there any way to fix font rendering without need to disable hardware acceleration?

example images with description in attachment

Asked by Piterk 2 years ago

Last reply by Piterk 2 years ago

  • Archived

Unable to see Unicode like normal

I've been having this issue since yesterday. I haven't downloaded or done anything since recently to make me think it'd tamper with the unicode. I use a Macbook and I'm o… (read more)

I've been having this issue since yesterday. I haven't downloaded or done anything since recently to make me think it'd tamper with the unicode. I use a Macbook and I'm on High Sierra, but another macbook I have is on the same macOS and has firefox can see things fine. It appears now as a box with little numbers inside of it. Things like U+13083, which I'm normally able to see, don't show anymore. I tried going through Apple Support to see if the issue was about my computer, but none of the methods given solved my problem.

Asked by humptyjumpty06 2 years ago

Last reply by humptyjumpty06 2 years ago

  • Solved
  • Archived

Security risk with certificate

When I go to https://www.sz-shop.de/ostern, FF tells me that there is a risk "Warnung: Mögliches Sicherheitsrisiko erkannt ... Am wahrscheinlichsten wird das Problem du… (read more)

When I go to https://www.sz-shop.de/ostern, FF tells me that there is a risk

"Warnung: Mögliches Sicherheitsrisiko erkannt ... Am wahrscheinlichsten wird das Problem durch die Website verursacht und Sie können nichts dagegen tun. Sie können den Website-Administrator über das Problem benachrichtigen."

That is what I did. I called that shop and told about that warning. The lady on the phone also went to the address, but she did NOT see that warning. She confirmed that her PC was OUTSIDE of sz-shop.de like mine.

So the problem is a potentially wrong warning? Or how can we explain that I see a warning and other people do not see it?

Asked by firefox jolexin 2 years ago

Answered by TyDraniu 2 years ago

  • Solved
  • Archived

When i try to open Firefox it immediately close, firefox.exe -P work the same way

I use windows 10, use firefox for months and now i dont know why it's crash. It do not open. I try to reboot no result, try to use installer once again with too no result… (read more)

I use windows 10, use firefox for months and now i dont know why it's crash. It do not open. I try to reboot no result, try to use installer once again with too no result. How can I fix this?

Asked by astropio27 2 years ago

Answered by FredMcD 2 years ago

  • Archived

Firefox is not opening, and will not show any error message or anything and just automatically shuts down

Hi, my firefox has been basically closing itself immediatally after I open it. When I restarted my computer, it finally showed me a message. It said that I could either g… (read more)

Hi, my firefox has been basically closing itself immediatally after I open it. When I restarted my computer, it finally showed me a message. It said that I could either go into safe mode and trouble shoot or refresh my firefox, deleting everything. So, I first went with going into safe mode, and as soon as the firefox safe mode tab opened, it closed itself again! So, I went to refresh because that was the only other option, and even after I refreshed, the firefox browser still closed itself. I scanned my computer for malware or viruses using two seperate malware detection programs, (Kaspersky Endpoint Security 10 for windows, and I used Malwarebytes' Anti-Malware). I have tried using google, however I am having the same exact problem with google as well! Please, someone help, I need this to log into my live sessions at my cyber school. I wish I could add images but the tab always blinks away after a second, and I'm not fast enough to get a picture of it.

Asked by ssshaheer 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

firefox Is drains battery power

excuse me ... i noticed that firefox on my windows 10 laptop Is drains battery power Significantly when i opened the tasks bar i noticed that one of the firefox features… (read more)

excuse me ... i noticed that firefox on my windows 10 laptop Is drains battery power Significantly when i opened the tasks bar i noticed that one of the firefox features as shown in the picture is running in the background and the effect is so great that when this feature is turned off, the battery can operate the laptop for about an additional hour i ended the task and the laptop worked perfectly ... but i cant know what is that feature which drains battery power note that there are no extensions onmy Firefox browser so please help me to solve this problem

Asked by michelkhalil16 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Some images on website not showing up

I am a web developer, on this particular site, all of sudden the main feature image and scroll slightly, and in the #1, 2 and 3, the #3 image is also not showing up. Othe… (read more)

I am a web developer, on this particular site, all of sudden the main feature image and scroll slightly, and in the #1, 2 and 3, the #3 image is also not showing up. Other images in the site and on the page show up fine.

Show up on Chrome, just not here. Same for another laptop. Shows up in iOs on phone and laptop. I have clicked on the padlock and it some "Some images not secure" have told FF to go ahead and show, but still blank.

The address is https://www.ocoeeadventurecenter.com Have had these images up for couple years and NEVER had a problem with display.

Asked by suelowery 2 years ago

Last reply by suelowery 2 years ago

  • Archived

Gah.Your tab just crashed.(Version87.0)

Every time when I login in bilibili.com for a few seconds , the situation on the picture appeared.Other websites are OK. It has been updated to the latest version and the… (read more)

Every time when I login in bilibili.com for a few seconds , the situation on the picture appeared.Other websites are OK. It has been updated to the latest version and the Windows system has also been updated, but the issue has not been resolved.

Asked by 1399183998 2 years ago

Last reply by 1399183998 2 years ago

  • Archived

Homepage displayed in new window

Hello Mozilla community! yesterday I installed a program which installed adware (I overlooked a little checkbox). It also changed a couple of settings in my standard bro… (read more)

Hello Mozilla community!

yesterday I installed a program which installed adware (I overlooked a little checkbox). It also changed a couple of settings in my standard browser (Firefox) like the search engine etc. It also changed the homepage. I always had the homepage pointing to my YouTube feed. I changed it back to it using the about:preferences#home method. Under "Homepage and new windows" I set the homepage to my custom URL and the home button works perfectly fine. Yet when I open a new window (with ctrl+n, not a new tab!) it also displays my home page (YouTube). It has never done that before and I cannot find anything in the settings to change that. I tried looking in about:config with browser.newtab but didn't find anything that seemed related to my problem. A couple of weeks ago I tried Firefox Nightly and I started it up and the homepage worked fine AND it didn't display it in a new window. It only did this after it synchronized the data with my Firefox account. Now my question is: How can I remove the the Homepage from a new window (and replace it with an empty page or the Firefox Home)? Thanks in advance for your suggestions!

Kindly Jay

p.s. I attached the Troubleshooting Information and I'm using Linux

Asked by Jay 2 years ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 2 years ago

  • Archived

Not Saving Downloads

B4 I updated to Vers. 87 Firefox was able to save a download to my assigned desktop folder, but now it does not. Prior, the downloads would be downloaded to Firefox fir… (read more)

B4 I updated to Vers. 87 Firefox was able to save a download to my assigned desktop folder, but now it does not. Prior, the downloads would be downloaded to Firefox first then go to the folder. Not any longer because the blue download arrow isn't showing up. Any suggestions on how to correct this? Thanks

Asked by Army1 2 years ago

Last reply by Army1 2 years ago

  • Archived

In browser audio recordings are being cut off when using Firefox 87

We have noticed that since Firefox 87 was released, audio recordings made in the browser are being cut off. After recording for up to 3 minutes, the recorded preview of … (read more)

We have noticed that since Firefox 87 was released, audio recordings made in the browser are being cut off. After recording for up to 3 minutes, the recorded preview of the file seems to be cut off. A 3 minute recording would yield a 39 second preview, whereas a 1.5 minute recording yielded a 15 second preview. The file it seems is only recording a much smaller segment of audio from what is intended.

Is there a known bug recorded for this problem?

Thanks, Josh Wild

Asked by joshua.wild 2 years ago

Last reply by cor-el 2 years ago

  • Archived

MediaRecorder appears to be broken in firefox, but this appears fixed in firefox beta

MDN's own web dictaphone no longer works: https://mdn.github.io/web-dictaphone/ It records, but only a small clip of the overall audio using firefox beta fixes the is… (read more)

MDN's own web dictaphone no longer works:

https://mdn.github.io/web-dictaphone/

It records, but only a small clip of the overall audio

using firefox beta fixes the issue

Asked by johnstricker 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Downlod file missing

Hlw Mozilla, I have facing a problem with my download file . Today i download a very important file but i didn't find that file. Can you give me that file or how can i ge… (read more)

Hlw Mozilla, I have facing a problem with my download file . Today i download a very important file but i didn't find that file. Can you give me that file or how can i get that file ?

Note: There is no way for download that file again .

Asked by Tanjil 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

bookmark sidebar disappeared and no option to restore

This morning I closed my bookmarks sidebar to frame open windows better. Now there is no option to restore it. Help please, as this is my best organization for web brow… (read more)

This morning I closed my bookmarks sidebar to frame open windows better. Now there is no option to restore it. Help please, as this is my best organization for web browsing. Thank you!

Asked by MotherM 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Action pages of emails do not display (FF 86, 87 - March 2021)

EMAIL DISPLAY IN GMAIL: Hello. All of my emails open the first page okay, but an increasing number of action pages in emails do not open. Those pages contain forms to f… (read more)

EMAIL DISPLAY IN GMAIL: Hello. All of my emails open the first page okay, but an increasing number of action pages in emails do not open. Those pages contain forms to fill out, petitions to sign, and donations to make. This problem began in late February/early March (FF 86&87).

The tech support at EveryAction.com said she thought they need Javascript to open, but I couldn't find any setting or add-on in FF to enable/disable Javascript. I don't know why all of their action pages have been opening fine for years--maybe it's related to FF's new versions. I tried adding Policy Control because it supposedly enables/disables Javascript but it didn't solve my problem.

The tech support at Earth Justice wrote this in response to my report about their action pages not displaying: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:87.0) Gecko/20100101 Firefox/87.0; https://earthjustice.org/action/investigate-troubling-payments-that-threaten-the-florida-panther?contactdata=8D8RgJTCUXwiDCjeWPHh7wQ1fwDy7YSqjRoUFBMLj9iH2tXUofJiQ1CKU%2fIhkHfdjY8KsFkiYme4BhD4yp%2bpJ9S13ALo6NdUs4CtwLA2KaAhIZ0GP2%2bWq9ZUYNwtkHNEKC%2bxUF4VNRJ1XirXG00WayYuwLGnnHVzRWtCwf3s%2fqtR64TlcMwKx0w2e3AyPLspJ8xDw1TQNs%2fSBpWztf%2fNBkvDKFTrC6fsKAvY54zt13IfVVPcfU%2byEdneTMzDaYIN&ms=email&utm_source=crm&utm_medium=email&utm_term=action&utm_campaign=2102_Action_Panthers_Haaland&%3butm_content=HTMLTakeActionButton1&emci=5a0f473e-c881-eb11-85aa-00155d43c992&emdi=01870d6d-d68b-eb11-85aa-00155d43c992&ceid=962627 "We are still investigating this problem, but it appears to be concentrated among Firefox users. We do know that our EveryAction forms require Javascript to be enabled, so if it’s disabled and you’re able to enable it that might work and would be helpful to our efforts to sort this out. Let us know if you’re able to get that to work, and thank you for your patience." Thanks, Kyle Berquist (he/him) Digital Advocacy Associate 50 California Street, Suite 500 San Francisco, CA 94111 T: 206.434.6455 F: 415.217.2040 earthjustice.org

I would be very grateful for your help in solving this problem. I'm sure there are other users out there with same problem. Thank you. --Sincerely, Bo Bergstrom.

Asked by bo.cinesthetic.30.yx 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

Custom URL option won't work

Trying to set a custom domain name for my site name as Graphic Design Eye. In that pop-up window, where you suppose to select either "use 3rd party domain" or "buy a dom… (read more)

Trying to set a custom domain name for my site name as Graphic Design Eye. In that pop-up window, where you suppose to select either "use 3rd party domain" or "buy a domain", I select 3rd party and click next... And nothing happens. You can click and click, try different computers, nothing works. I can't get to the next step. Looks like the browser wants you to buy a new domain instead.. any suggestions? Thanks in Advance

Asked by graphicdesigneye11 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Is there a way to quickly hide all extensions?

When I record screencasts, I don't want people to see what extensions I'm using. For one, it's distracting, for second, it's a privacy issue. In chrome (iron, opera...)… (read more)

When I record screencasts, I don't want people to see what extensions I'm using. For one, it's distracting, for second, it's a privacy issue.

In chrome (iron, opera...) I can quickly drag and resize the extensions area so nothing is seen. Fast an easy.

Is there a way to do this in Firefox. I am open to extensions or keyboard shortcuts as well!

(Pinning to overflow menu is not a solution. It takes many clicks and a long time.)

Thank you for any help.

Asked by filip 2 years ago

Last reply by cor-el 2 years ago