Firefox Support Forum

Why is it so hard to keep cookies and let Firefox delete others? Privacy is the hallmark of Firefox, and yet this simple task is so difficult that I have completely given up. It should be so simple that anyone can do it. Take a look at Cookie Quick Manager which lets you select right off the extension area. With Firefox, I have to dig down into the menus, then actually key in a web site. Fixing this and continuing to enhance cookie management should be top of mind.

The time is wrong on anything that shows the time in firefox. Emails show a time of 5:47 right now when it is only 1:47 where I am Eastern time. This happens on emails, messenger texts, text program texts, etc... Is there a way to correct this? Please help. I really like using firefox but this is driving me crazy.

Hello,

I reinstalled Windows the other day because my PC didn't work anymore. The reinstallation worked but sadly I lost a lot of data because of it, for example my Firefox Bookmark Back Up files from before the 28th of October 2021...

I was sorting my bookmarks and by mistake I imported the bookmarks of 28th of October which I assume was automatically saved.

Now I lost all my bookmarks dating years into my online history.

Is there anyway to get back my bookmarks? Since I am synced and logged into my firefox account I just can't believe everything is gone just because of one button that didn't even ask for confirmation...I am devastated..

Thanks in advance

I don’t know. I changed my default browser in settings but Safari continues to show up on my iPhone.

I downloaded Google Authenticator but I don’t know what to do with it. I’m terribly confused! I just don’t know what I’m doing, and I don’t know what I am supposed to do. I did get a recovery key however. Please help me if you can. I get so confused when I read your instructions. The instructions say to click on so and so and I don’t know what to do or where to find what I’m supposed to click on.

I would like to migrate Thunderbird to another computer. The old computer has wdws 7 and the new one is W10. Last time I did this I lost all local folders. It is imperative I keep them. HELP!

Hi all, I am the backend developer for a website that our company hosts. I want to have Firefox be fully supported in our site but we are having an issue when we try to redirect from our home page to our SSO okta page.

The error in the console is that it can't find the route to our login endpoint. When I looked into it a bit further I saw that we were getting a 504 gateway timeout while trying to run that section of code.

I know the route exists and works because we have no problems when using Chrome based browsers, and Firefox loads just fine while in private mode.

Any help is appreciated. I will furnish code snippets if needed. I'm just not quite sure how to proceed with figuring out what's going on.

The site is https and we have CORS enabled for it in our Okta server

Any help is appreciated. Please let me know if I haven't provided enough information.

Thanks, Brian O

Greetings!

I have Firefox for my browser and the home page is set to my.yahoo.com.

I cleared my browser and lost all my my.yahoo.com home page bookmarks and customized yahoo mail folders. I still have my Firefox bookmarks.

Can I retrieve the lost emails and bookmarks that were on yahoo? I did try restoring a previous Firefox version and also opening Firefox on a different browser, (Internet Explorer), and tried using a different computer, but Yahoo mail and bookmarks are still missing.

Bummed boomer!

Hi,

Recently whenever I watch any video, wether it'll be on YouTube, Twitter, Reddit etc. my ping will instantly shoot from ~20 to anywhere from 100-200. I have tried everything from restarting it, removing all my extensions etc. and nothing seems to work.

I have tested it and it only happens when a video plays, even if I minimize the browser it will still happen.

What do you suggest I do? Because I can't use my browser for the main reason I use it for.

Thanks.

When I now hit "file" then "mail to" gmail demands (https://www.google.com/gmail/about/) that I open an account instead of my usual Outlook being used. Historically, I have used a gmail account for other business and both have remained separate programs. I want to return to using Outlook as my default program. It is still listed and chosen by me to be my default app but it is not working that way. Thanks for any and all help.

when i clicked on the toolbar, my bookmarks would drop down, but for months i have to click it once, then choose bookmarks, then it brings up my list? i dont know what i did or how to change it back

I have firefox synced across 2 PCs both set to auto install updates. When one has auto updated and I come to use the second, I get a message that my profile cannot be used on an old version and I am required to create a new profile (or exit firefox). I have to then update and re-sync which is very annoying.

My main computer is login Firefox Accounts and sync all. ฺBut now my main computer is broken. I use a secondary computer and Login Firefox Accounts. But firefox doesn't sync everything from Firefox Accounts. .......I shouldn't trust sync at all.

Hi 1) since your recent update when i flick between tabs the sound disappears once i leave the tab with sound 2) For years i've been watching sport on a particular website which often splits its own screen during horse racing, and when i go to full screen the picture doesn't fir on my screen anymore. 3) Again on another site when I use the scroll in control on my keyboard it doesn't do what it used to!

thanks mike

Couple of days ago, i installed Ubuntu OS along with signing on to Firefox on Ubuntu to sync my browser. After that, i noticed the webpage shortcuts on the homepage on my other devices disappeared. I am trying to add it back but i don't see the menu button to the right of the url to allow me to do that. Am i doing something incorrectly?

I have the last version but I've found a bit too much slowness here and there so I did a test with Speed-Battle and the results are always 450-460 (very low the store 180) when Google Chrome is always over 1000 with the store at over 800. Has someone done this test and what are your values

I have tested on multiple sites and since Monterey released and I installed it on my Mac, Firefox can't open the Finder to upload files. This is critically important to me as I am a student and most of my classes require me to submit all my assignments online.

Greetings to all!

I am experiencing a minor annoyance with Firefox that I would like to resolve before it becomes a major PITA.

I am running Firefox 93 on Linux Mint 20.1. I have email accounts with two different webmail providers: Gmail and ProtonMail. I have Gmail selected as the application I wish to use when I click a mail link on a web page. For the last couple or three months though, when I open my account on Protonmail.com, an extra window appears at the top of the Firefox window which reads

"Add "mail.protonmail.com" as an application for mailto links?" This question is followed by a button labeled "Add application", but no button labeled "No, thank you", or "Bugger off", or anything similar.

I can close the window by simply clicking on the close window X in the upper right corner and that is that, but ONLY for the current session.

What I would like to figure out is the process by which I can 'teach' Firefox that, No! I DO NOT want to add "mail.protonmail.com" as an application for mailto links.

I have looked high and low across the 'net, and particularly on Mozilla's site for an answer to my query, but I have had no joy.

By involving Mozilla Support in my quest, I am hopeful that I am simply overlooking the solution to this irksome issue.

I eagerly await a reply.

My respect and Best Regards,

[If this question was previously answered, I am unable to find it.]

The Setup: I have dual displays: a 2021 iMac 27 inch (used as the start-up display of course) and a 2009 iMac 27inch. The Problem: Firefox windows change resolution when the window is moved between monitors. Windows from applications from Apple (Safari...! etc.) and other (e.g., Word, Excel, Powerpoint, Zoom, Adobe Elements) all retain their resolution when they are moved to the second display. Firefox does not, and windows are displayed at a significantly reduced resolution. I have been unable to alter any display settings or Firefox settings to eliminate the "blow-up" loss of resolution when the window is moved.

(Yes, the text and display can be improved using the text/display commands in Firefox, but this kludge adjustment means the window displays poorly when returned to the first monitor.)

I don't understand why Firefox resolution behaves this way when the windows in all the other applications I've listed it is unchanged, particularly Safari which is displaying HTML for the same graphics and text.