Updating firefox has become too complicated

I really appreciate everything you do, but I am a boomer (Loud and Proud), I did not get born with a device attached to my hand, I am a digital imbecile. With all that i… (read more)

I really appreciate everything you do, but I am a boomer (Loud and Proud), I did not get born with a device attached to my hand, I am a digital imbecile.

With all that in mind, it has become too difficult to keep up with the digitalisation, at least in my case. So when you send me suggestions and update procedures I end up just closing everything, too much to read, too stressing, but the suggestions keep coming every time I open the firefox browser. Can I not just keep the version I have and decline any new versions.

I also have a problem in regard to language, it is set to English, but I do not care for US English, I would like to have GB English, but somehow it won't accept that.

What can I do?

Kind regards,

Xamama

Asked by xamama 2 months ago

Last reply by xamama 2 months ago

Microsoft's Copilot extension causing problems

I've been having problems with some websites not displaying content, others displaying error messages. So have been going through the Troubleshooting Mode and diagnostic … (read more)

I've been having problems with some websites not displaying content, others displaying error messages. So have been going through the Troubleshooting Mode and diagnostic process.

The cause is the MS CoPilot extension for Firefox.

Useful in other ways as I discovered several other extensions I don't need, hence have remained disabled.

Asked by longinthetooth 4 months ago

Last reply by longinthetooth 4 months ago

  • Solved

Every download fails, including extensions

Hi there, On the 23. of Mai I first noticed that I am unable to download any files whatsoever. I tried downloading .exe files and also a .csv file. When I try to downloa… (read more)

Hi there,

On the 23. of Mai I first noticed that I am unable to download any files whatsoever. I tried downloading .exe files and also a .csv file. When I try to download one of these files it appears in the downloads window but immediately goes to the status "Failed". Any retry fails as well.

The same thing goes for extensions. I cannot download any extensions or plugins using my Firefox browser. Since I reinstalled Firefox I can now also not use Plex because Firefox can't install the required plugins.

I will attach screenshots of all the errors I get.

All of the above worked when I tried it on the Edge browser.

Firefox version: 126.0 Windows 11

Things I have tried to fix the issue:

  • Use the network connection from my phone instead of my home network
  • Disable firewall and windows defender
  • Reinstall Firefox
  • Refresh Firefox
  • Downgrade to version 125.0.1 and 122.0
  • Reset router to factory settings
  • Flush dns
  • Restart PC
  • Manually delete profile folder
  • Delete temp files
  • Change download destination
  • Disable "Block dangerous and deceptive content"
  • Troubleshoot Mode

Is Firefox using some other temporary folder for downloads?

Any ideas on how to fix this issue would be appreciated.

Thank you.

Asked by hawkes.j 3 months ago

Answered by hawkes.j 3 months ago

  • Solved
  • Archived

Linux save dialog limitations

I've just tried to save something from firefox on linux(Manjaro KDE) and was baffled that there doesn't seem to be a way to manually enter the path and navigate to it in … (read more)

I've just tried to save something from firefox on linux(Manjaro KDE) and was baffled that there doesn't seem to be a way to manually enter the path and navigate to it in the save dialog. In addition to that, there are many locations missing and I can't seem to find a way to add new custom or favorites ones either.

All that combined means it was impossible to save my file directly to a network location, which is something I very often need to do. It just seems insane for such a basic feature to be missing and I've found a 4 years old thread about it meaning nothing has been done to fix this since? https://support.mozilla.org/en-US/questions/1279125

The only way I can see would be to mount the network path(not a good solution for one offs) and navigate to it(a symlink can make it closer to one of the existing shortcut but still annoyingly require more clicks) every time but that's very tedious since most of my saving is on a specific server drive.

Asked by SamKook 6 months ago

Answered by jonzn4SUSE 6 months ago

how to restore Firefox status bar to show URL under cursor

Firefox 115.11.0esr from openSuse doesn't display a status bar at the bottom of the window. How can I restore this feature to display the actual URL of a "link" under th… (read more)

Firefox 115.11.0esr from openSuse doesn't display a status bar at the bottom of the window. How can I restore this feature to display the actual URL of a "link" under the cursor, as in Thunderbird?

Asked by konsultor 2 months ago

Last reply by jonzn4SUSE 2 months ago

  • Archived

Cursor won't show when writing a letter or note. So I don't know where i stop typing? It works here but not when I open my browser to write letter?

Cursor won't show when writing a letter or note. So I don't know where i stop typing? It works here but not when I open my browser to write letter? … (read more)

Cursor won't show when writing a letter or note. So I don't know where i stop typing? It works here but not when I open my browser to write letter?

Asked by JSM 7 months ago

Last reply by zeroknight 7 months ago

  • Solved
  • Archived

Firefox not following application settings

I have Firefox set to "view PDF files in Firefox", but this is not happening with sites like Capital One and Consumer's Energy. these sites are just saving directly to m… (read more)

I have Firefox set to "view PDF files in Firefox", but this is not happening with sites like Capital One and Consumer's Energy. these sites are just saving directly to my downloads folder even though I 1) Want to view the file first and 2) if it is going to save a flle, it is set up to ask where the file should be saved.

Neither of these things are happening even though I have them set up correctly in Settings.

Asked by rjwerth 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

No GMAIL access

(This has happened more than once!) When Windows did a 'forced' software upgrade on my desktop PC, 3 days ago, my g-mail/email link will not load, therefore I am unable t… (read more)

(This has happened more than once!) When Windows did a 'forced' software upgrade on my desktop PC, 3 days ago, my g-mail/email link will not load, therefore I am unable to access my emails. If I close Firefox and open the Chrome browser, I get access to my g-mail. I have tried clearing cache and cookies but my g-mail still will not open using Firefox. Do I have to ditch my Firefox and start using Chrome as my default browser just so I can get my email? Do you have any suggestions? FYI, I am not a 'computer tech'. I am retired. Hopefully your suggestion/recommendation will not be too complex for the typical/basic PC user.

Asked by jdub22451 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Archived

JAVA not working

i had a problem with my java on my windows 7-- 64 bit computer i put a a 64 bit java and put in the websites URL THE SECURITY ON THE JAVA problem was set on low when i go… (read more)

i had a problem with my java on my windows 7-- 64 bit computer i put a a 64 bit java and put in the websites URL THE SECURITY ON THE JAVA problem was set on low when i go to the web site ( k3fef sdr the web site tell me i do not have the JAVA program and will not open up any ideas thank you gregory oidar7295@optimum.net

Asked by greg1948 7 months ago

Last reply by James 7 months ago

  • Archived

Bookmarks don't work anymore

1. When I add a bookmark now, it shows that its been added whenever I click on the star in the address bar, but I can't actually locate it. I can also do a search for it … (read more)

1. When I add a bookmark now, it shows that its been added whenever I click on the star in the address bar, but I can't actually locate it. I can also do a search for it in Library Bookmarks and it shows up, but it's not really there.

2. I can also create a new folder, and add bookmarks, all of which will show up in a search, but they can't be located.

3. I can't copy/cut and paste a bookmark to a different folder.

4. And what may, or may not be a side issue, I also found that the sidebar bookmarks don't exactly match the Library Bookmarks.

Asked by btchlr 8 months ago

Last reply by btchlr 8 months ago

  • Solved

Google Sheets mousewheel scrolling directly to bottom of sheet and disabling

When in Google Sheets in Firefox a single scroll click of the mousewheel takes me to the very bottom right of the sheet. The scroll wheel is then disabled vertically and… (read more)

When in Google Sheets in Firefox a single scroll click of the mousewheel takes me to the very bottom right of the sheet. The scroll wheel is then disabled vertically and horizontally.

Error is verified for all Google Sheets. Problem does not exist when accessing these sheets in Incognito Mode.

Error does not occur when accessing these sheets in Chrome.

Sheets is all but unusable without mouse scrolling capability.

Asked by Sean Thomas 5 months ago

Answered by Sean Thomas 5 months ago

  • Archived

Popups that have hidden payloads

I try to know what pages I visit, as some website have drive by downloads. Whether they know it or not who can tell. Here is what I've been seeing. If it's not a pop-unde… (read more)

I try to know what pages I visit, as some website have drive by downloads. Whether they know it or not who can tell. Here is what I've been seeing. If it's not a pop-under, I can see it switch through multiple web addresses ending wherever they choose and often they land on different (same link, different website landing). Also, these add distributions pages have disabled the history and back button.

Question: Is there some way to record URL Traffic as to see the beginning address in the string? No screenshots as it happens to fast.

Asked by Bruce C 7 months ago

Last reply by Bruce C 7 months ago

  • Solved
  • Archived

Update to foxfire and logins and passwords are gone and I cannot add them back in

Two day ago the update wiped out my logins and passwords but not bookmarks I added them from google but they do not save I have reinstalled current an past versions but … (read more)

Two day ago the update wiped out my logins and passwords but not bookmarks I added them from google but they do not save I have reinstalled current an past versions but it will not hold any logins or passwords in memory

[email removed from public]

Asked by jaysea5413 2 years ago

Answered by cor-el 2 years ago

  • Archived

when i download any type of file it downloads as a firefox file which makes it so i can't install anything that i need

if anyone can help me get the how do you want to open up this file page it would be really great because i'm trying to download unity 2019 and it won't let me because it … (read more)

if anyone can help me get the how do you want to open up this file page it would be really great because i'm trying to download unity 2019 and it won't let me because it keeps downloading as a firefox file

Asked by gord2fox 1 year ago

Last reply by gord2fox 1 year ago

  • Archived

I need to download Firefox 78.0 for my Mac OS X Yosemite version 10.10.5

Hi, I need to download Firefox 78.0 for my Mac OS X Yosemite version 10.10.5 but I can't find it. Can you please help me, letting me know from where to download it? Than… (read more)

Hi, I need to download Firefox 78.0 for my Mac OS X Yosemite version 10.10.5 but I can't find it. Can you please help me, letting me know from where to download it? Thanks, Ro

Asked by ro_moreno 1 year ago

Last reply by AliceWyman 1 year ago

  • Archived

Sync forgot my saved passwords

Hi! Seems like the Synchronize forgot the passwords that I saved to it. Here is what happened: Before reinstalling Windows I created the Firefox account to save all pa… (read more)

Hi!

Seems like the Synchronize forgot the passwords that I saved to it.

Here is what happened: Before reinstalling Windows I created the Firefox account to save all passwords etc. On a fresh Windows I looged to Firefox account and got all my login data etc. without problems. Then I had to reinstall Windows again but after logging in to Firefox account there was no passwords - just the favourite tabs.

Is there a way to retrieve a version from a given date?

Asked by filecmarcin 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Down loading upgrade.

I down loaded a new version of Firefox and now my old password will not work. If I open the new revised Firefox I will loose all my data particularly my bookmarks? I took… (read more)

I down loaded a new version of Firefox and now my old password will not work. If I open the new revised Firefox I will loose all my data particularly my bookmarks? I took the laptop to ubreakifix and they said they need the password.

Asked by michaelkogen 1 year ago

Last reply by TyDraniu 1 year ago