• Archived

You showed my request coming from wrong IP address and wrong search engine

A few minutes ago, I submitted a question from my laptop which uses Firefox and Windows 10. I just noticed that your system showed that my question was coming from Chrom… (read more)

A few minutes ago, I submitted a question from my laptop which uses Firefox and Windows 10. I just noticed that your system showed that my question was coming from Chrome Windows 10 and from an IP address that matches my Ipad and NOT my laptop.

How is that possible? I didn't send my question from my ipad. I sent it from my laptop which uses Windows 10 but Firefox; and I don't have Chrome on my laptop or my ipad. So how could your system pickup Chrome when it's not in my home anywhere, and why would it detect my Ipad's IP address instead of my laptop/regular home IP address? (I have no sync between my Ipad and my laptop).

Please clear up this mystery.

Regards, Steve

Asked by curious2016 2 years ago

Last reply by curious2016 2 years ago

  • Archived

Can't click "copy song link" in Spotify

I suddenly can't click the "copy song link" item in Spotify anymore. It worked fine last week and works normally in Chrome. It also fails in Troubleshoot Mode and after … (read more)

I suddenly can't click the "copy song link" item in Spotify anymore. It worked fine last week and works normally in Chrome.

It also fails in Troubleshoot Mode and after clearing Startup Cache.

Firefox 102.0 (64 bit) on Windows 10

Asked by CortJstr 2 years ago

Last reply by rajveerwolf24 2 years ago

  • Archived

url autocomplete

Since a recent update. Whenever I start typing a URL into my address bar such as "goo" expecting "google.com" or the like to come up nothing happens. It appears the URL a… (read more)

Since a recent update. Whenever I start typing a URL into my address bar such as "goo" expecting "google.com" or the like to come up nothing happens. It appears the URL autocomplete is no longer functioning. I've searched extensively for a solution to the issue but have come up with nothing useful. If you can help I would appreciate it.

Asked by amw3223 2 years ago

Last reply by amw3223 2 years ago

Devices connected to my account

Is there a way I can edit the names of my devices listed when i share a page ? because sometimes I can barely read what the device is because it has useless data bef… (read more)

Is there a way I can edit the names of my devices listed when i share a page ? because sometimes I can barely read what the device is because it has useless data before the actual name of the computer or device Im trying to share to, especially on a cell phone making it harder to read, on a PC, tablet or laptop it depends on where, on the page you click (( like my name, your company name, just irrelevant data )) which leads me to having to share to every device, cause i cant tell them apart  :( Wish I could edit the name from my PC but as you can see in the pic there's no option :( Any Idea's ??

Asked by Neco 1 month ago

Last reply by jonzn4SUSE 1 month ago

  • Archived

Cannot log into Godaddy

Cannot log into godaddy.com. Error message is "Yikes! Something went wrong. Please, try again later." Works fine with Chrome, so have to believe it's in FF. Tried changi… (read more)

Cannot log into godaddy.com. Error message is "Yikes! Something went wrong. Please, try again later." Works fine with Chrome, so have to believe it's in FF. Tried changing various settings in Options/Privacy& Security. Anyone else having issues, or better yet, a solution??

Asked by peter616 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Fullscreen video issues— occasionally won't let me enter, will never let me exit

Every time I open a video on a website and try and enter fullscreen mode, it never lets me exit fullscreen mode. Then I have to close the entire window. Also, sometimes I… (read more)

Every time I open a video on a website and try and enter fullscreen mode, it never lets me exit fullscreen mode. Then I have to close the entire window. Also, sometimes I have to refresh the page once or twice to even get in to fullscreen mode. Google is only showing me stuff about Firefox fullscreen mode, NOT fullscreen mode for videos, which is the actual problem.

Asked by Kimball 1 year ago

Last reply by qxyz123 1 year ago

Ad blocking and search engine problems.

For the past week or so I am finding Youtube videos are unavailable because, I understand from messages that flash on my screen, its ads are being blocked. This does no… (read more)

For the past week or so I am finding Youtube videos are unavailable because, I understand from messages that flash on my screen, its ads are being blocked. This does not occur if I use Chrome. Also, although I had chosen Duck Duck Go as my search engine, Yahoo seems to be doing the job. Can you please advise me how I can stop ad blocking for Youtube, and yahoo appearing as the search engine, when I use Firefox. Firefox was my default browser but have changed to Chrome for the present. The O/S on my PC is Windows 10.

Asked by grtate 1 month ago

Can't log into one online web site ACE hardware, but can use my same cedentials on EDGE- no issue.

Let me know if there is a setting change needed...perhaps hidden. No issues using Firefox with any other sites...pay a lot of bills online. The site response; not authori… (read more)

Let me know if there is a setting change needed...perhaps hidden. No issues using Firefox with any other sites...pay a lot of bills online. The site response; not authorized.

Asked by brusso16 1 month ago

  • Archived

Yesterday I ran into a problem with deceptively similar software titled "Wave" which seemed to also interfere with Firefox.

10.4.22 Yesterday I had an encounter with a browser product called the wave which uses a logo deceptively similar to the swirling fox logo used for Firefox. However, it w… (read more)

10.4.22 Yesterday I had an encounter with a browser product called the wave which uses a logo deceptively similar to the swirling fox logo used for Firefox. However, it was green and upon closer inspection it was not a fox in the swirl. Perhaps coincidentally, and perhaps not, I was simultaneously unable to open Firefox, when I tried, I opened a Firefox browser template with no content, it could not be used and it could not be exited even using task manager and had to be closed by restarting my machine. Wave was not listed among my apps and hence could not be uninstalled so I simply deleted the files only to later learn, when Firefox continued to misbehave, that some wave files survived deletion. Upon deleting those I was able to use Firefox. These problems prompted me to find out where Firefox was installed and if the files were extant. This led to a discovery that Firefox was installed in 3 different locations, to-wit: (1) C:\Program Files\Mozilla Firefox; (2) C: Users\Jeff\AppData\Local\Mozilla Firefox; (3) C:\windows\ProgramFiles\Mozilla Firefox. #1 ultimately was and is the one I was able to use. It was created 11.2.13 shortly after I bought the machine. #3 was created 10.3.22, modified 9.30.22 and accessed 10.3.22 and #2 was created, modified and accessed 10.3.22 and may have been the one I intentionally installed when I could not use Firefox. Perhaps installation #3 was your doing or perhaps Wave’s doing.

In the past you have expressed an interest in knowing about persons or entities who use your intellectual property (e.g. a registered trademark) without your knowledge. I cannot add images because I intentionally removed all of the wave software I could find. I opened "troubleshooting" through the help utility and selected "share data" but am not certain you will get it. Please advise if you need anything further from me. After the above I was and am now able to use Firefox.

Asked by jefferson.briggs 2 years ago

Last reply by jefferson.briggs 1 year ago

Firefox 132.02 (Aarch64)

Firefox updated on its own without permission. Allow Firefox to Automatically install updates (recommended) X Check for updates but let you choose to install them Even… (read more)

Firefox updated on its own without permission.

Allow Firefox to Automatically install updates (recommended) X Check for updates but let you choose to install them

Even with the Check for... checked it still installed the updates. What can I do to stop Firefox from auto updating.

Thank you

P.S.Macbook Pro Sequoia 15.1

Asked by c Monaco 2 months ago

cloudflare

With mozilla cant open www.go3.lt from yesterday because do not verify i am a human by cloudflare service. Other browsers like edge or chrome works but my beloved mozilla… (read more)

With mozilla cant open www.go3.lt from yesterday because do not verify i am a human by cloudflare service. Other browsers like edge or chrome works but my beloved mozilla not :( pls help. I cleared all history, cookies and cash but do not helped.

Asked by kestas.slanys 1 month ago

Last reply by jonzn4SUSE 1 month ago

online banking

i have a Dell desktop with Microsoft 11. This year i have not been able to sign on to Citibank online banking. Has something changed with Firefox. I can sign on with IPad… (read more)

i have a Dell desktop with Microsoft 11. This year i have not been able to sign on to Citibank online banking. Has something changed with Firefox. I can sign on with IPad Safari.

Asked by vphilan 3 months ago

Last reply by neha_firefox 3 months ago

  • Archived

In Ten Forums, Firefox 109, scrolling in the message field scrolls the whole page

At TenForums, with Firefox 109, scrolling in the message field scrolls the whole page. This is not a problem in Chrome. I haven't tested in earlier versions of Firefox,… (read more)

At TenForums, with Firefox 109, scrolling in the message field scrolls the whole page. This is not a problem in Chrome.

I haven't tested in earlier versions of Firefox, however I believe this has been an issue, in the least, with recent previous Firefox versions as well. The only way to scroll the message field separately is to use the scroll bar. I don't recall it always being like this.

Ia this a Firefox Problem, or a website issue? I don't have that problem here.

Asked by noel_envode 1 year ago

Last reply by noel_envode 1 year ago