Firefox Support Forum

I seem to be encountering various problems since the update to 73, the main one is the profile folder, I dislike the default location so have previously just put my preferred location in appdata\roaming\mozila\profiles.ini but 73 regularly ignores this and puts a basic profile in the default location and alters profile.ini. Using the profile manager does not get any better results. I am also having problems with the home page, I have set a custom page but 73 often resets this to a blank page or sometimes the default home page. I have had to resort to a 'portable' version as 73 constantly resetting things was getting so annoying but the portable does not work well as a default browser.

Hi,

Using Firefox version 83.0 on MacBook Pro 2019 16 inch model. When I pause a video on any webpage, I hear a sudden loud "crack" sound from the speakers. It also happens when I unpause, jump backward or forward in the video. If I mute the sound of the video and try to pause/unpause, there is no problem.

I checked the same situation with other browsers. There are no problems with them.

I hope there is a solution to this.

Thanks.

I would suggest adapting the Firefox icon to the new Big Sur design. Unfortunately, among the most common applications, Firefox is the only one that has still kept the old design (which makes Firefox seem like something out of date and not very obsolete in appearance, while in reality it is a concentrate of care and progress).

The user observes the evolution of an app from the thick icon design, so I can't explain how Firefox can still own its design (which unfortunately doesn't align with the dock). On iOS / iPadOS you have the appropriate icon, why not transfer it directly to macOS Big Sur at this point (thus unifying the interface itself)?

Nothing to say about the rest, you are fabulous and the best (I just suggest a hint of transparency in the panel bar).

With regard

When on YouTube, the searchbar annoyingly changes. There doesn't seem to be a setting to stop this behaviour.

I am not logged into YouTube, I don't even have an account on this browser. Youtube is not listed in the search engines. There are no YouTube search add-ons or suchlike installed.

I don't want websites to be in control of my UI. How do I stop this unwanted behaviour?

When picture-in-picture is invoked, it opens video small window. In the past it was a super tiny window, then after some updates it increased in size, then it went small again. The proportions of the window are also useless for most YT vids.

Basically, every time I use picture-in-picture I have to resize it. This is tirin. Is there a way to customize the start size of it like:

- set start size ...x... - remember the last size - auto-size based on the video proportions, set to 1/4 or 1/5 or 1/3, etc.

and so on.

Currently this picture in picture is more annoying then helpful because it require constant manipulation of the picture size. Annoying as hell.

Hi, I have a ubuntu 20.04 machine, that I just installed. The installation came with firefox on it, no extensions.

When I open my browser, it's normal to start with, but then after a little bit, I need to click tabs twice for me to go to the page. It then sometimes go away for a few minutes, and then comes back.

Sometimes, it's just my mouse that triggers this behavior, but other times, it is both mouse and touchpad. This is not a problem that occurs when using other browsers or programs on my computer.

If I start firefox in safe mode, it's back to normal for a few minutes, but then the issue starts again.

Also, if I click "settings" in the top right, it quickly appears and disappears, making it really hard to access the settings

Saturday I tried to login to my SlingTV account using Firefox. I got the SlingTV site but when I tried to login, after a minute or so, the SlingTV site dropped out of my browser? I saw about: blank in the address bar. I thought it was because we using SlingTV through our Roku device. Today I tried again. Same thing happened. I tried going to the SlingTV site again using MS EDGE, a different browser. It worked. I was able to login to my SlingTV Account.

I closed my laptop and left it on standby last night (May 1). I woke up this morning to find it needed to be booted up. Fine. I did this and noticed that I could not restore my session from last night. I have Tab Session Manager installed but the regular Firefox session restore wasn't doing it either. I restored the session but the tabs were wrong. I checked. There is no May 1 record, only April 29th. So I'm missing tabs that I left open on purpose and need to get back to. I checked history to reopen my needed tabs but history was also overwritten.

I realized that the history I saw was from my phone. (iOS 14.5, iPhone 7) I did not tell my phone to sync Firefox.

I added some important bookmarks recently and also need to have access to my browser history on my laptop, as I don't use my phone for more than casual browsing, bringing up recipes while I cook, small things. All my important stuff is done on my laptop.

I tried searching and found something about adjusting Folder Options and looking for index.dat but that was unsuccessful. I thought maybe rebooting the PC might help, but no luck.

I already turned off history sync on my laptop browser and history/bookmark/tabs sync on my phone under sync settings.

Is there some way to get my browser on laptop to where it was yesterday?

Hi, all. I use a free, web-based animation software called Wick Editor, and occasionally I need to insert special characters into my text, to do this, I use the Windows+. shortcut to pull up the emoticon/spec char list. Whenever i click a symbol to enter it, all textboxes in the browser just stop accepting input. Key presses are still picked up, as I can interact with pages. The search bar and any textbox in general just don't respond, though this is fixed with a browser restart. I've tried using characters such as the TM symbol and accent letters, yet all of them freeze text boxes.

Thanks! -Jumbleton

Continuation of this thread https://support.mozilla.org/en-US/questions/1310388?page=2#answer-1386708 which I didn't reply to for a while and got archived

Ever since the issue I had with tabs not being restored I've taken to simply bookmarking everything I might need later which has resulted in a large number of Bookmarks

Soon after this I noticed my History wasn't being saved beyond 7 days and thought this might be due to the bookmarks competing for resources with the history

I checked places.history.expiration.transient_current_max_pages and it's value is 98675

My disk space fluctuates but it never usually dips below 10GB

I'm a web development student doing a class in MongoDB, mongoose, node.js. We are being walked through https and SSL(or whatever they are calling it this week) by creating a self-signed certificate through OpenSSL that will allow us to use the localhost to test our authentication schemes (user vs admin having proper access to different endpoints of the router). How to do this in Firefox. Even the advanced button on the error page doesn't seem to allow me to bypass and "take the risk" anymore like it used to. Thanks for help.

Hi,

For more than a year now firefox on my desktop says it's disconnected. Whenéver I "sign in" to connect, I get a verification to my phone and I log in. The screen says that it worked and I'm ready to browse. But I'm not. I'm right back where I started: disconnected.

I have removed firefox from my computer by uninstalling it and re installing it. I've also removed firefox by hand (deleted folders from /programs/) and re-installed. Nothing works. I just can not sign in to firefox. As a result, I can't sync. And that yellow exclamation mark is driving me nuts :)

What can I do. I only see people on this form who have it after a reboot or after a few days. I'm disconnected permanently.

Kind regards, Floris.

In my opening page www.nu.nl there are news videos. Clicking them should lead to these videos to play. In firefox this no longer works. The cursor with rightclick shows: "Open picture" i.l.o. "Open video". Google Chrome browser has no plroblem, the videos play normally. Is this a setting problem? Please help.

I use an external webcam for videoconferencing via USB-C on my IMac (OSX 11.3) But suddenly Firefox doesn't recognises it and only the built in facetime camera.

In settings I can choose the option external USB camera but whem I click on it itdoes not choose it.

How canI choose my externemaUSB webcam als default camere in Firefox ?

Hi, Firefox is not opening 192.168.8.1 since 2 days ago. I have changed service providers, but now I cannot access my MIFI router's admin page. The little spinning wheel goes on forever, til I get an error message "The server at 192.168.8.1 is taking too long to respond and has timed out". No matter how many times I try, or in safe mode, I cannot connect. As I am changing service providers, I need to access the router to administrate the new simcard.

I hope someone can help? Thank you!

I'm using Firefox 78.10 on an ancient MBP El Capitan

When in Microsoft Teams if I try to upload a file that was downloaded in Firefox the file does not show up in the downloads list as an options to choose. When I try with Microsoft Edge there is no problem. The file is downloading in Firefox no problem but Teams does not seem to see it.

Hi Team,

We have proxy pac file which we use to determine certain restricted websites and force them to use socks proxy, however if I enable HTTPS Only mode on firefox, seems it doesn't work.

Please check if HTTPS Only mode still goes through Proxy settings first before validating?

Thanks, Raj

We use Ontraport as our CRM/learning platform; I always use Firefox as my browser but since last week it's caused serious issues in Ontraport - arrows pointing the wrong way, huge black or red icons covering pages, missing menu tabs, won't publish changes, etc. I've had to switch to MS Edge which works perfectly with Ontraport. I've had Firefox issues before but not this bad; I'd like to continue using Firefox, but can't if these issues aren't resolved.

Any suggestions?

I have loaded firefox on mac and iphone.

When trying to change password im being asked to use the code generated by my authenticator. I have google & microsoft authenticators, but they were never set up for authentication as prompted

Which authenticator should I be looking for, or how do I set up 2FA?