Firefox Support Forum

Ever since I downloaded Firefox 108.0.1 on Dec 16, I have been unable to access IQMAGS. I get the message "SECURE CONNECTION FAILED ERROR CODE PR-CONNECT-RESET-ERROR"

I think I got phished.

Mac OS 13.0.1 A couple weeks ago I received an email from Disney+ that contained a verification code to access my account. But I wasn't trying to access my account so I clicked on the link that said 'what to do if you didn't request this.' However that link took me to the Disney+ general help page. I searched their help section but couldn't find anything relevant. So I assumed everything was ok and went back to work.

Later I noticed that all of our Disney+ profiles had been removed and replaced by new ones. I immediately changed the password to my Disney+ account and to my email account. I deleted the profiles created by the hacker and created new ones. I logged out all devices from Disney+. Thought I was good at this point.

Days later I noticed that someone had created another new Disney+ profile which suggests that someone still has access to my account. How could that be? I've tried communicating with Disney+ support staff. This was not helpful. They just say to change the password again. But that didn't solve the problem.

I was about to try contacting Disney+ support again so I went to fill out the information to start the chat session. I noticed 1 bogus email saved in the autofill of the email address field. This would seem to imply that someone has access to my computer and has been chatting directly with Disney+. I downloaded Virus Barrier virus scan but it didn't find anything. Then I went back to the Disney+ chat screen and there were already 2 more bogus emails saved in the autofill. So... is someone using even more email addresses to communicate with Disney+ in the 15 minutes since I detected this?

I went back to the Disney+ email I received and realized that the link I clicked on was suspicious. So I'm suspecting that it did something, then redirected to Disney+ support so I wouldn't suspect anything. Now I'm concerned that someone may have gained access to my computer. But I have no idea how to determine that. I've been on with Apple support for over an hour and they keep insisting that its not possible. And b/c the problem appeared in Firefox that they can't help me.

Any advice would be GREATLY appreciated. Thanks

Here is a Python script that launches a GUI profile selector.

https://gist.github.com/michaelbehan/6d65ff4c7b934ada13d547b8df9a2fee

Hi,

I've followed all the directions to fix the restore tabs issue that suddenly started occuring, but when I follow the directions. The tabs still mysteriously disapper when I reopen my browser.

How do I fix this?

Hi Why does the size of the images change when opening the images in the Firefox browser and larger images are displayed? This problem does not exist in version 100.

please check it
7% is added to the height and width.

I tested it in the version 100 of your browser and there was no problem

Something EXTREMELY STRANGE is going on. I'm not even going to pretend i understand why, but i know what weird stuff fixes it.

Youtube causes a ton of slowdown and memory/cpu usage on my laptop. Im not sure if its because of google making youtube run worse on other browsers or its because my laptop is an old macbook air. probably both.

Heres the extremely strange part, When i put the video into picture in picture and switch to another tab, the lag just stops and it runs perfectly smooth and causes no tempurature increase, fans spinning up, or anything else indicating heavy memory consumption.

It isnt even youtube scaling it down because its in a lower size in the picture in picture thing either. I can double click on the picture in picture thing in another tab that isnt youtube and it runs just as fine in perfect quality.

First image at 62% is youtube when in the youtube tab the second image is youtube when in picture in picture while not in the youtube tab

Is it possible? Scenario:

Open a tab on mobile phone. View tab on PC. Close tab on PC.

I don't want this tab open anywhere anymore. Is there a way to close the phone tab from my PC? Not being able to do so makes this feature cumbersome and of limited use.

Thanks

Using FF 108.0.1 Iare getting the search.spark browser. The home button brings up my homepage (Google.com). None of the suggestions I have seen have helped (that includes Malwarebytes, hitman, IO Bit,Zenma, jiggling settings, etc). I need to get rid of this annoying POS. BTW I DID NOT D/L the suspicious extention mentioned in the article.

Please tell me how to keep the Firefox theme I choose (color and tabs). I'm using a new PC with Windows 11 and did not have this problem on my older computer. Nothing else is a problem -- all extensions are kept, my bookmarks and toolbars are correct, etc. But every time I close the browser, the theme resets to the Windows 11 preset.

Hello!

Currently, I have a network printer added to my computer. When I want to print something with Firefox (either a webpage or a PDF) and the printer is online everything works fine. However, when the printer is offline (turned off) the printing dialog stays on "Preparing preview". I tried waiting for over 5 minutes and the dialog keeps loading on "Preparing preview".

I tried replicating this issue in Chrome. Chrome just switches to another printer if the currently selected printer is offline. The remote printer doesn't even appear on the printers list if its offline.

I found this issue which describes the problem I'm experiencing, https://bugzilla.mozilla.org/show_bug.cgi?id=427285 However, it seems that it wasn't solve.

Is there any way to fix this issue? Thanks

Firefox (v. 108.0.1) always opens a new window when my Windows 11 laptop wakes up from sleep. This whether or not Firefox was running when the laptop went to sleep. If Firefox was running, it opens a new window, with the old window still present with any content displayed. Since I have Firefox Home setting set to "Blank Page", the new window is on a blank page.

I have tested this with the "Open previous tabs and windows" setting both on and off.

The new window is always on the screen when the laptop wakes up, even if the old window was minimized when going to sleep (and the old window remains minimized when waking up).

There is no Windows Startup item that calls for Firefox to open on startup.

I recently got this Win 11 laptop. As far as I can tell, I am using the same Firefox settings as I did on my old Win 10 laptop, which did not have this sleep issue.

No other program/application behaves this way when my laptop wakes up.

When Firefox is in fullscreen, whenever I click on any toolbar item, bookmark folder or extension, the dialogue box only stays open for a couple of seconds before closing.

A similar behaviour happens when I right click (anywhere): the right-click dialogue box opens but only shows me options related to my extensions (for instance, ublock's "block element...") for a few seconds before disabling this section of the box.

The dialogue box from the item I clicked on only stays open for a bit before abruptly closing without me asking it to do so. Basically, it acts as if I click somewhere else to close the dialogue box, although I don't. The amount of time the box stays open isn't fixed, but rarely goes beyond 2 seconds.

The bug only happens when Firefox is in fullscreen. When it's in a reduced window, the box stays open as long as I do not click elsewhere.

Here is a video recording in which I try to show the bug. On the first half of the vid, I only click once on the items, and the dialogue boxes disappear by themselves. Second half of the vid, FF is in a reduced window, and the bug disappears: the dialogue boxes stay open until I clic

This only happens on Firefox. Even Librewolf and Tor, installed on the same computer, don't have the same behaviour.

The last couple of days I've had a couple instances where firefox crashes in a way that i don't immediately notice except for the fact that all extensions stop working until i either manually turn them off and on again via the addons and themes menu, or turn the browser on and off.

The crash id's ive gotten are

Crash ID: 4a65ed12-a5e9-46f8-82e9-ebc8a0221225

Crash ID: 7cdc00ad-139a-41a6-9b41-363e90221225

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Please continue here: [/questions/1400554]
Can't erase bookmarks on top tab. Can't open bookmarks files on left toolbar

Twice in a year, maybe in 2, Firefox updates have completely hosed my bookmarks. I don't always remember to save them when updates come through. This browser updates more than any other one I use. I'm an elder who has to juggle tons of internet details. I can't tell what folder they came from, but there are at least 150 bookmarks skewing the view of my folders.

I tried to delete all of them, and if I reopen it, all the ones I deleted are back in the way. Why won't they go away? What is getting confused here? One thing is that I'm afraid Firefox won't reopen all the tabs & windows I have open, so I kill it using my Task Manager, instead of just closing Firefox windows. Why? Because it has lost one of my windows before, with multiple tabs open and I couldn't find any of them.

Yes, I'm the one who maintains 3 separate Firefox windows with multiple tabs open. Please do not tell me not to do that, when I've been doing this for years & years. This thing's limitations shouldn't become mine. Everybody uses products differently; doesn't mean you get to judge when I'm not using it the way you do.

I hate that this happens, because I'm not expecting Firefox to make a mess and don't know where they're pulling all these bookmarks from. Nothing is missing from my folders. It's like they're duplicated and show up when I click 'Bookmarks'. They keep reappearing under the 'Bookmarks Menu' with Manage Bookmarks, but obviously not coming from there or they wouldn't reappear when I delete them.

Any ideas what's going on?

Again, don't tell me how to use my computer. I've been doing this since PC's were invented. If you know what's happening, great. If not, mind your manners & don't let your ego take pot-shots. Thank you.

Hi there,

I am using FF on my Macbook Pro and iPhone, but when I try load it on my iMac, I get a security warning.

When I open Firefox.app, I get a 'untrusted connection' warning. I notice that this is from Mozilla.com and not .org.

Firstly are they the same, or is this a hijack attempt?

Secondly, what do I do about it in order to get FF as my default browser?

Thank you in anticipation.

In the last month or 2 when i search in google (using mozilla) and click on any results that show in the top/ads section>>> I receive the following Bitly error.

"Something's wrong here. This is a 404 error, which means you've clicked on a bad link or entered an invalid URL. Maybe what you are looking for can be found at Bitly.com. P.S. Bitly links are case sensitive."

I never had it in the past and if i copy/paste in Microsoft Edge>>>it works. It is really annoying and if i can't find the answer> I will be forced to change browsers! (which i dont want to do/been with Firefox/Mozilla forever!)

Someone- Please help!!!