• Archived

When scrolling to the bottom of the Facebook page it jumps up and down from one post to another when I try to read information, making it impossible to use. Other web sites don't act like this.

Does anyone else have this problem and how did you correct it? I did try the Chrome browser and it did not act in a similar way. My Windows 10 is up to date. Thanks. … (read more)

Does anyone else have this problem and how did you correct it? I did try the Chrome browser and it did not act in a similar way. My Windows 10 is up to date. Thanks.

Asked by rweir6 1 year ago

Last reply by Terry 1 year ago

  • Archived

Firefox takes up ever increasing memory when I have it open it for a while

I have Firefox as my default browser (running on Windows 10), but after I have it open for a while I start having performance problems with my laptop because of the amoun… (read more)

I have Firefox as my default browser (running on Windows 10), but after I have it open for a while I start having performance problems with my laptop because of the amount of memory and CPU that Firefox is using. A few minutes ago, I was having significant response delay while using LinkedIn through Firefox.

As I write this, I still have two LinkedIn windows open plus this support window. Firefox is using 2,340 MB of memory. Firefox CPU usage bounces up to 30-35 % range for several minutes at a time.

Asked by geoff.shive 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

using chrome(came with computer) will not download firefox

I recently purchased a dell refurbished computer, I set it up went and downloaded fire fox without any trouble. I restarted computer today and it would not accept passwor… (read more)

I recently purchased a dell refurbished computer, I set it up went and downloaded fire fox without any trouble. I restarted computer today and it would not accept password I called DiscountcomputerDepot.com help and they helped me to restart and they told me they would have to reinstall windows from computer. So I lost all my programs. when it restarted said would have to update windows. I have tried multiple locations and get this same message This download.mozilla.org page can’t be foundNo webpage was found for the web address: https://download.mozilla.org/?product=firefox-stub&os=win&lang=en-US&attribution_code=c291cmNlPShub3Qgc2V0KSZtZWRpdW09KGRpcmVjdCkmY2FtcGFpZ249KG5vdCBzZXQpJmNvbnRlbnQ9KG5vdCBzZXQpJmV4cGVyaW1lbnQ9KG5vdCBzZXQpJnZhcmlhdGlvbj0obm90IHNldCkmdWE9ZWRnZSZ2aXNpdF9pZD0obm90IHNldCk.&attribution_sig=c3e7484d24556be08270fa603b3ed24cad53bd6caaec3f9e3f355d5c37300daa HTTP ERROR 404 Please help ,I have only use firefox since I had a computer , about 25 years. Many thanks Jack Terry. [email removed from public]

Asked by jact363 1 year ago

Answered by James 1 year ago

  • Archived

"Select thing " bug on Firefox only

Hey. I have this weird bug on Firefox ( left window, right window is librefox ). https://imgur.com/a/jCw9Xju The bug is the " select text" thing. As you can see, libre… (read more)

Hey. I have this weird bug on Firefox ( left window, right window is librefox ).

https://imgur.com/a/jCw9Xju

The bug is the " select text" thing. As you can see, librefox don't have this bug, edge same too. Already tried to reinstall, downgrade, update, delete all files related to firefox, deleted pref.js.I think I already had this on youtube for exemple, but not quite sure. I tried different mouses, but it's purely firefox.

Asked by HardstyleAddict063 1 year ago

Last reply by HardstyleAddict063 1 year ago

  • Archived

Gmail keeps asking for 2 step verification after "trusting" my computer.

So for my main gmail I have 2 step for obvious security reasons, but I want it to trust my PC so that I don't have to pull out my phone every time I try to access it. No … (read more)

So for my main gmail I have 2 step for obvious security reasons, but I want it to trust my PC so that I don't have to pull out my phone every time I try to access it. No matter how many times I click the option to trust this PC it always ask' for the 2 step, and I don't see the PC on the trusted list in my gmail settings. I have already added "mail.google.com" to the exceptions part of the cookie and site data settings, even "account.google.com" but it just doesn't seem to work. What is the obvious thing that I am missing?

Asked by frankogames 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Password

Hi, I got a new computer and need to sign in to my account but can't remember my long, auto-generated PW. How can I reset with out losing all my data? Is it possible to t… (read more)

Hi, I got a new computer and need to sign in to my account but can't remember my long, auto-generated PW. How can I reset with out losing all my data? Is it possible to talk to a human on the phone? thanks, Tyler

Asked by TDS 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Can't visit FoxNews.

If I visit foxnews.com, it won't load but I can view all other major news sites. There are no messages of any sort, the browser just "spins" as if it's loading, but stays… (read more)

If I visit foxnews.com, it won't load but I can view all other major news sites. There are no messages of any sort, the browser just "spins" as if it's loading, but stays blank.

I've cleared the cache, restarted, to no avail. I am not running any VPN's nor add blockers, but the problem still persists. I am running 102.6.0esr on Linux.

Asked by Tzuriel 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Ctrl + T not working

Ctrl + T no longer opens a new tab, but instead brings me to the third tab I have open. If I have less than 3 tabs open, it either does nothing (for one tab) or brings me… (read more)

Ctrl + T no longer opens a new tab, but instead brings me to the third tab I have open. If I have less than 3 tabs open, it either does nothing (for one tab) or brings me to the second/third (for two or three tabs). Other keyboard shortcuts are not glitched like this. Why is this happening and how I can fix it?

I have already reinstalled Firefox and restarted my computer, but neither of those have done anything.

Asked by Taigafox 1 year ago

Last reply by cor-el 1 year ago

  • Archived

You update and every tab is gone!

This new update, every tab is closed! Annoyed is an understatement. This has never happened before. Really really annoyed to the point of changing browsers after using th… (read more)

This new update, every tab is closed! Annoyed is an understatement. This has never happened before. Really really annoyed to the point of changing browsers after using this for years now.

Asked by John 6 months ago

Last reply by zeroknight 6 months ago

  • Archived

Unable to generate API key, key confirmation email wasn't sent, no way to resend email confirmation

Hi guys, I'm trying to generate API key to access addon APIs using the addons.mozilla.org -> tools->Manage Api Keys. As web screen states before generating the k… (read more)

Hi guys,

I'm trying to generate API key to access addon APIs using the addons.mozilla.org -> tools->Manage Api Keys.

As web screen states before generating the key I need to confirm it via email, however no confirmation email was sent to "[email address]". This might be relevant to the issue, the account email was changed from "[email address]" to "[email address]" some time ago.

We've checked the following link trying to troubleshoot the issue on our end, but had no success. We haven't found the way how to resend the email via UI.

Could you please resend the confirmation email for API key to "[email address]" once more?

Thanks in advance, Vladimir from Kaseya Inc.

Asked by kaseya_admin 1 year ago

Last reply by Paul 1 year ago

  • Archived

Troubleshoot requests that don't seem to complete

I am hitting a rare issue where some requests don't seem to complete (uploading files). Unsure if the issue is at network level or in the JS code of the website I am usi… (read more)

I am hitting a rare issue where some requests don't seem to complete (uploading files).

Unsure if the issue is at network level or in the JS code of the website I am using.

What is the best way to troubleshoot those requests that don't seem to complete?

In the Web Developer tools there's nothing under the Timing section.

Thanks

Asked by jerome.lacoste 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox

Firefox is constantly hanging and trying to load. I have done several re installs and everything else to correct this problem but it still exists. Thanks for the help al… (read more)

Firefox is constantly hanging and trying to load. I have done several re installs and everything else to correct this problem but it still exists.

Thanks for the help al

Asked by abust1 1 year ago

Last reply by starship 1 year ago

  • Archived

I'm seeing an upper case P and lower case f inside a red box, in the margin beside a bookmark. What does it mean?

I'm seeing an upper case white "P" and lower case white "f" inside a red box/square, in the left margin beside a bookmark. What does it mean? The specific website I bookm… (read more)

I'm seeing an upper case white "P" and lower case white "f" inside a red box/square, in the left margin beside a bookmark. What does it mean? The specific website I bookmarked is Telus Mobility, My Telus. All other bookmarks look normal, with their own unique icons. "Possible fake"? Don't know how to screenshot it, so please don't ask.

Asked by MrSensible 6 months ago

Last reply by cor-el 6 months ago

rar file allways being opened with winrar

every time whe I download a rar file it is opened with winrar even the setting for the rar file extension is set to save and not open the file. Also some about:config set… (read more)

every time whe I download a rar file it is opened with winrar even the setting for the rar file extension is set to save and not open the file. Also some about:config settings I learned from some forums on the web do not help. I think this missbehaviour took place in the past after updating FF but I cannot remember which update it was. How can I configure FF to not open downloaded rar files with winrar (I want FF only to save the file)?

Asked by w.seifert 3 weeks ago

Last reply by cor-el 3 weeks ago

  • Archived

The tab bar and page of every site is messed up

Hello I deleted Firefox I deleted my account But it is not fixed Firefox layer and page Every site I go to is like this If you pay attention Microsoft browser The la… (read more)

Hello

I deleted Firefox I deleted my account But it is not fixed

Firefox layer and page

Every site I go to is like this

If you pay attention Microsoft browser The layer and the page are all the same

Thank you for your guidance

Asked by Alireza Daneshmayeh 1 year ago

Last reply by Alireza Daneshmayeh 1 year ago

  • Archived

cant log on my bank account site

hello Since last firefox updates i cant login to my bank account site . So just for test... i download google chrome browser and i can do it easy .... Could you please p… (read more)

hello Since last firefox updates i cant login to my bank account site . So just for test... i download google chrome browser and i can do it easy .... Could you please provide me any fix ?


i Want answer any bulshit answers like " reset you PC " or reinstall you Firefox" for sure.... Thing is if i have to reinstall all - AFTER browser update,, i rather come to the point where i change a web browser company .

Best Regards

Dariusz

Asked by kiwaczek1 6 months ago

Last reply by cor-el 6 months ago