screen flickering and not rendering correctly.

I have just had latest update install for mozilla firefox. Now my screen is breaking up into black rectangles and is not rendering properly. I had this problem but last … (read more)

I have just had latest update install for mozilla firefox. Now my screen is breaking up into black rectangles and is not rendering properly. I had this problem but last update seem to fix it. I can't tell you how utterlydepressing this is. I don't have any knowledge to fix it and if it goes back to how it was permanently then, much as I love firefox I'm dumping it. Unless there is a solution. It would be nice to roll back the update and also choose not to install any in future. god's teeth I'm on windows 10 if that makes a difference.

Asked by MArll 6 days ago

Callers can't hear me when I'm using Google Voice

When using voice.google.com in Firefox the recipient can't hear me at all. This problem is intermittent. After I've restarted my Mac, things seem to work fine for a while… (read more)

When using voice.google.com in Firefox the recipient can't hear me at all. This problem is intermittent. After I've restarted my Mac, things seem to work fine for a while. Then, after a while, the recipient can't hear me when I make a call.

I've given Firefox permission for google to use the internal microphone. The mic symbol flashes red. Another issue: the flashing red mic keeps flashing even after the phone call is ended.

I've tried clearing out cookies/cache, closing/reopening the page, closing/reopening the browser.

I've tried google voice in Chrome. I was not mute in that call. Thanks for any help.

Asked by 777bb 6 days ago

Firefox mysteriously starts closing tabs in the background whenever I'm logged in to my other Mac user profile

Very strange behavior... when I switch from my primary user profile on my mac over to my work one (while leaving the primary one, and Firefox, open), my Firefox tabs star… (read more)

Very strange behavior... when I switch from my primary user profile on my mac over to my work one (while leaving the primary one, and Firefox, open), my Firefox tabs start closing in my primary profile in the background, one by one.

And it's directly correlated to amount of time spent in the work profile... if I switch over to the work profile, then switch back a few minutes later, all FF tabs are still there. But if I remain in the work profile for 20+ minutes then switch back, a few tabs will have closed. If I'm in the work profile for hours, when I switch back 10 or 15 tabs will have closed.

I know it's not an add-on issue, because I've tested it while in Safe Mode, and it still happens. I don't even know how to begin troubleshooting this. Anyone have any ideas?

Asked by Michael 2 weeks ago

Last reply by Michael 6 days ago

Cannot play local swf files [linux]

I made a new profile and was able to re-create the same bug in safe mode just to be sure. Anytime I try to open a swf file, firefox will not open it but instead ask what … (read more)

I made a new profile and was able to re-create the same bug in safe mode just to be sure. Anytime I try to open a swf file, firefox will not open it but instead ask what I should do with the file, over and over again. I have properly installed flash in the $MOZ_PLUGIN_PATH directory that firefox looks for; if I go to the plugins section, it shows adobe flash. I also have the ability to play flash files on websites, just not locally. On the profile I'm using to reproduce the error, the http_https_only tag in about:config is set to 'false', so [[this|https://support.mozilla.org/en-US/questions/1172126]] is irrelevant. I made sure that firefox is indeed what is set to open these types of files via the xdg specifications that firefox searches for when looking what to open a file with via xdg-mime (firefox uses xdg-open on the linux version to see what to open with): xdg-mime default firefox.desktop application/x-shockwave-flash In $HOME/.config/mimeapps.list, it is properly listed in the line applications/x-shockwave-flash=firefox.desktop Firefox does have a .desktop file setup in /usr/share/applications, and xdg-mime does recognize firefox as the app to open swf files. I am able to open other types of files locally such as videos. Going to about:preferences and setting firefox to open swf files makes an infinite loop of firefox opening new tabs that must be then terminated. I'm not sure if an update broke firefox, as I was previously able to open local swf files. Thanks.

Asked by Amber 6 days ago

Last reply by Amber 6 days ago

Emotes dialog box and similar dialog boxes / pop-ups on Facebook and other forums are showing on top of the page instead of showing at the comment box they belong to after latest update

So I'm using Firefox Browser Developer edition. Ever since it updated to version 80.0b1 (64-bit), the dialog kind of pop-ups or tooltips or however they're called, are no… (read more)

So I'm using Firefox Browser Developer edition.

Ever since it updated to version 80.0b1 (64-bit), the dialog kind of pop-ups or tooltips or however they're called, are not showing properly, on sites like Facebook and other forums I use.

As you can see in the image, if you're typing on the text field, when you click the Emote / Emoji button, the pop-up window should be shown right below the text field, however ever since the update, they appear at the top of the page, making it impossible to use if the post I'm commenting on is deeper in the page.

It's really annoying, and that's just an example, but there are many other dialog kind of windows that are behaving similarly.

Deactivating add-ons didn't help.

This wasn't a problem before the update. Is this gonna get fixed? What is affecting its proper behavior? I'd appreciate any help.

Asked by martinez.olvera.omar 6 days ago

Why make Firefox unusable once an update is done in the background?

This one thing makes we simply switch to a different browser. Firefox, downloads and installs updates in the background. OK. It needs a browser restart to be able to setu… (read more)

This one thing makes we simply switch to a different browser. Firefox, downloads and installs updates in the background. OK. It needs a browser restart to be able to setup the update. Not great but OK. But suddenly it would completely disable the user from not using the browser until an update is performed (See Image). But why? Not OK!

I am totally fine with the browser needing a restart to finish update. But why wouldn't Firefox not let me decide when I want that. Until I am ready let me use the browser. I really wish they don't freeze the browser like that.

Is there someone looking to address this issue in a future version? Is this only happening to me?

Asked by DrSpill 6 days ago

Bookmarks Drop Down Menu?

https://support.mozilla.org/en-US/questions/1268929 Is there still no solution to this? Other than to start using all the wacky alternative bookmark folders? Which I assu… (read more)

https://support.mozilla.org/en-US/questions/1268929

Is there still no solution to this? Other than to start using all the wacky alternative bookmark folders? Which I assume would mean no longer being able to use the bookmarks toolbar because all your bookmarks would be in these other folders instead. I can't even find any extensions/addons that will fix this.

Asked by Alan Hughes 6 days ago

Last reply by Alan Hughes 6 days ago

Tap access review its share links change google home assistant the Earth

All music google home play change assistant the earth would not using take a place for old email an share link with lives the group nothing with more matches for voice ca… (read more)

All music google home play change assistant the earth would not using take a place for old email an share link with lives the group nothing with more matches for voice call or video call or audio voice search not use all article the file photo or audio and video call open for phone log onto stage.and do not sell personal information online closed down see

Asked by gold 6 days ago

can't use netflix, spotify etc after Firefox update

Hi, Yesterday I installed a new version of Firefox. And after that I can't run Netflix, Spotify and Viaplay. I can log in but when I want to start a movie or play some mu… (read more)

Hi, Yesterday I installed a new version of Firefox. And after that I can't run Netflix, Spotify and Viaplay. I can log in but when I want to start a movie or play some music it says that Firefox is installing components to play sound and video - but nothing happens. I have been using Firefox for many years and the programs have always worked - until yesterday after I installed the new version. I'm on a PC using windows. Any tips on how to proceed?

Asked by martin156 6 days ago

Random tab crashes - consistently with Google Calendar but others as well

If you go to Google Calendar and right click on an empty space Firefox consistently crashes. I've tried Firefox Safe Mode - still crashes. I've tried a new profile wit… (read more)

If you go to Google Calendar and right click on an empty space Firefox consistently crashes.

  1. I've tried Firefox Safe Mode - still crashes.
  2. I've tried a new profile with the same installation - still crashes
  3. I've tried uninstalling and reinstalling Firefox but keeping the profile - still crashes.
  4. I've tried a new user account in Windows 10 and new profile - no crashes.
  5. I've tried ``sfc /scannow`` - integrity is good.

It's hard to get crash details but the last one I could get is - https://crash-stats.mozilla.org/report/index/6e2515a4-86cc-4bde-9d4e-06b060200716#tab-details

Does anyone have any idea before I start a new user account?

Asked by brisdaz 3 weeks ago

Last reply by brisdaz 6 days ago

email settings

I have one main email address plus several others. Usually when I log on to Thunderbird all the four email adresses, each with with its own set of subfolders appears on t… (read more)

I have one main email address plus several others. Usually when I log on to Thunderbird all the four email adresses, each with with its own set of subfolders appears on the opening Thunderbird screen on a vertical panel on the left. I can then click on to any of the four and see their incoming and sent messages. This has worked well for some years.

Yesterday, for no reason I can think of, only the main email (with its subfolders) appears. I cannot make the others re-appear, although I know they received emails in the last few hours.

Please help Dumbfounded

Asked by ereich 6 days ago

Insecure connection messege on Ali Express search

I'm getting this annoying message on my personal laptop always when I use the search bar on Ali express website "The information you have entered on this page will be sen… (read more)

I'm getting this annoying message on my personal laptop always when I use the search bar on Ali express website

"The information you have entered on this page will be sent over insecure connection and could be read by a third party. Are you sure you want to send this information? This is followed below with two boxes, "Continue" and "Cancel”. “

Although I don't get this message on my laptop at office using the same Firefox browser

Asked by M7md 6 days ago

Problems with Firefox and McAfee True Key

My McAfee True Key app has stopped working since the Firefox update several days ago, I removed and reinstalled the app since but to no avail. The app will not open. acco… (read more)

My McAfee True Key app has stopped working since the Firefox update several days ago, I removed and reinstalled the app since but to no avail. The app will not open. according to the McAfee help forums, I not the only one who has experienced problem with True Key App since the Firefox update. what can we expect in help for this problem.

Asked by Don 6 days ago

Firefox using a ridiculous amount of RAM, error message "A page is slowing down your browser..." et cetera.

I asked this previously on Twitter and after the fixes suggested didn't work (at least not permanently), support on Twitter sent me here. (Would have been nice for you to… (read more)

I asked this previously on Twitter and after the fixes suggested didn't work (at least not permanently), support on Twitter sent me here. (Would have been nice for you to determine the appropriate forum and topic rather than me having to do it, by the way, "AT").

I am still getting a dragging slow Firefox using what seems like an inordinate amount of memory (though I could be wrong, check the images). My first message to support included the first image with the comment: "Yes, I've already refreshed Firefox. Yes, I've cleared my cache. Yes, I've removed all of my extensions/add-ons, though I need them back now." I then followed the instructions to try "disabling Firefox Hardware Acceleration and deleting content-prefs.sqlite".

Deleting sqlite and disabling FHA seemed to work for a while but a) is there a script I can run to auto-delete the content-prefs.sqlite daily so I can depend on your browser. And more pressing, b)second image memory usage.

Any help is appreciated. Thank you in advance.

DB

Asked by dpadraigbrown 6 days ago

Last reply by dpadraigbrown 6 days ago

Picture-in-picture not available for Netflix

When I watch Netflix videos the picture-in-picture button does not appear (Firefox v. 7.9.0 on a Windows 10 machine with AdBlock Plus for Firefox addon enabled) . Pictur… (read more)

When I watch Netflix videos the picture-in-picture button does not appear (Firefox v. 7.9.0 on a Windows 10 machine with AdBlock Plus for Firefox addon enabled) . Picture-in-picture is enabled in my Firefox options and works fine for videos from other web sites, such as YouTube. It was also working fine for Netflix until lst week. Have tried turning my ad blocker off and also the right-click on/off toggle for picture-in-picture while playing video but problem persists. All drivers on machine are up to date.

Is anyone else experiencing this problem? Any ideas on why this is happening with just Netflix? Thanks!

Asked by dboyced 1 week ago

Last reply by dboyced 6 days ago

Clicking links doesn't always result in a website opening

Over the past couple of months I have been noticing an increasing trend for Firefox to not open links when I click them. I have a custom HTML homescreen that I use with m… (read more)

Over the past couple of months I have been noticing an increasing trend for Firefox to not open links when I click them. I have a custom HTML homescreen that I use with my popular sites. They are all setup to open in new tabs using standard HTML coding from W3C; nothing fancy; I use the same page in all my browsers across all my devices, and the bones of the page are used on my work computer as well.

Sometimes, when I click one of the links, nothing happens. Sometimes, when I click one of the links, a new tab opens with no URL. Sometimes, when I click one of the links, a new tab opens with the URL in the URL bar, but it doesn't navigate. And sometimes, finally, when I click one of the links, a new tab opens and the page I was actually trying to get to appears.

This doesn't happen just on my homescreen. Sometimes, often in fact, this happens on Reddit. This happens on Autoblog. This happens on CNN.

I have refreshed Firefox. I have nuked my profile entirely and started anew. I have tried it both with and without my profile syncing. It happens in Safe Mode. It happens both on my personal desktop, and my personal laptop, which are configured identically from a software perspective.

This is super irritating. Please, help me Firefox Support Community, you're my only hope.

Asked by phobos512 6 days ago

Master password error

Hello, I decided to use your master password feature. I've written the password on paper for backup purpose. And everything worked fine for aprox. 1 month. But today to m… (read more)

Hello, I decided to use your master password feature. I've written the password on paper for backup purpose. And everything worked fine for aprox. 1 month. But today to my surprise Firefox told me that master password is wrong. I've typed this password at least several times before (with success) so I was sure that I remember it correctly. Fortunately I had it on the paper. I checked it - and I realized, that I remembered it correctly. So I tried once again but I failed. I tried few times with the same result. I had the same password also for different site. So I logged on that site - with success. So my keyboard seems to work correctly. I didn't change master password in Firefox. At least I am not aware of that. It was unchanged for whole period I used this feature, as I wrote it wasn't long. Fortunately I have all important passwords saved on the paper so I decided to reset my Firefox Master password. It is possible that I've lost less important passwords but I can reset them because I still have access to my most important data. I do not need any help. And I am aware that I could made mistake of any type. But I decided to report that because there is also a chance that this is Firefox error so you should be aware of my case.

Asked by artur.a.sakowski 6 days ago