Please add the COLLECTIONS feature from the mobile app into the desktop browser

I am requesting that the "collections" feature be added to the desktop browser and that it be synced along with everything else when you have a Firefox account. THANK YOU… (read more)

I am requesting that the "collections" feature be added to the desktop browser and that it be synced along with everything else when you have a Firefox account.

THANK YOU,

Jake

Asked by jake.porto 2 months ago

Last reply by Terry 2 months ago

email tabs

I always used Mozilla to access my yahoo account. From their was a tab for my yahoo email accounts. What do I do now as there is not tool bar or email tabs. How do I acce… (read more)

I always used Mozilla to access my yahoo account. From their was a tab for my yahoo email accounts. What do I do now as there is not tool bar or email tabs. How do I access my yahoo email addresses???

Asked by lewispreston 2 months ago

Last reply by Terry 2 months ago

A dotted line randomally appears on the screen

Hi everyone, I'm using Firefox 98.0.1 (64-bit) on Windows 11 (version 21H2 and build no. 22000.556) on an Intel NUC 7th generation. I've some rendering issue, when I scro… (read more)

Hi everyone,

I'm using Firefox 98.0.1 (64-bit) on Windows 11 (version 21H2 and build no. 22000.556) on an Intel NUC 7th generation.

I've some rendering issue, when I scroll pages (every pages, even Firefox home page), some times a blinking vertical or horizontal dotted line appears on the screen and disappears when I change scroll position.

The blinking line mostly appears around the animation elements (CSS animated elements).

I searched the topics and followed the instructions, turned off the Hardware acceleration in Firefox settings, Also updated the graphic card's driver to the latest version and refresh Firefox, but the issue still persists.

A point that may be helpful, the dotted line not show up on screenshot images.

Asked by Peyman Mehrbani 2 months ago

Last reply by jeyson1099 2 months ago

No Notification for alias account

hi, Since yesterday i tried to change my password for alias account email that i used on firefox account but i cant the notification like before. it started when someone … (read more)

hi, Since yesterday i tried to change my password for alias account email that i used on firefox account but i cant the notification like before. it started when someone accessing my account last nite but i wrongly sign out my one account. Right after that i cant received any notification and i cant sign in. the alias account is [edited email from public] @mozmail.com for account email [edited email from public] @outlook.com. i cant received it in Outlook inbox. PLease remove or block him because he is an hacker who try to reset account due to his inablility to hack my iphone. Now im waiting for the notifiucation that send to [edited email from public] @mozmail.com. tq

Asked by BangKory 2 months ago

Last reply by Dropa 1 month ago

Suddenly, Firefox won’t open on my Windows 7 laptop

Today I tried to open Firefox on my Windows laptop, and nothing happened. I had the task manager open, and nothing happened here, either. I waited a while, in case it was… (read more)

Today I tried to open Firefox on my Windows laptop, and nothing happened. I had the task manager open, and nothing happened here, either. I waited a while, in case it was just slow, and tried again. Same. I tried multiple times, and the application never even started to load. I haven’t done anything unusual, so I don’t know what’s so special about today as opposed to any other day.

Some context:

I often need to stop the Firefox process via the task manager, because FF doesn’t release memory even when I shut it down, and that causes a massive slowdown on my system. Once I shut it down, clear caches (using CCleaner and/or Avast Cleanup), and restart the laptop, it’s much better. I’ve been doing this for a couple of years, and it’s never caused a problem before. (I’m sure this happens because Firefox is too big for Windows 7, but money’s a bit tight for buying a new laptop.

So I decided to upgrade Firefox to the latest version. First I uninstalled it. That was probably a big mistake, because now I don’t have a browser, and I have no idea how to download software from the internet without a browser. Can anyone tell me how?

Thank you!

Asked by Bastette54 1 month ago

Last reply by Dropa 1 month ago

  • Archived

Firefox doesn’t load some web pages. It just shows a blank screen

When I go to history and open up multiple tabs from history the tabs don’t load. The url is in the address bar but the tabs don’t load. I just see a white screen. Clickin… (read more)

When I go to history and open up multiple tabs from history the tabs don’t load. The url is in the address bar but the tabs don’t load. I just see a white screen. Clicking the tab doesn’t make the page load.

Please help

Asked by desbest 2 years ago

Last reply by cor-el 2 years ago

  • Archived

How to change or disable Firefox Keyboard Shortcuts?

Hello! I would like very much to change or disable some of default keyboard shortcuts. For example: Ctrl+I - it opens popup with page info. I don't need it, and I would… (read more)

Hello! I would like very much to change or disable some of default keyboard shortcuts. For example:

Ctrl+I  - it opens popup with page info. I don't need it, and I would like to use it for one of my add-ons (Instapaper). 

I know, that I can change shortcuts for Add-ons, but I would like change some of those too: https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-tasks-quickly And I dont know how to do it.

Thank you very, very much! Aneta

Asked by ananthea 2 years ago

Last reply by McCoy 2 years ago

  • Archived

yahoo mail in firefox

Just recently when I am on yahoo mail, I randomly get logged off. When I try to log back in, I have to change my password to succeed. I am running out of ideas for passw… (read more)

Just recently when I am on yahoo mail, I randomly get logged off. When I try to log back in, I have to change my password to succeed. I am running out of ideas for password as I have changed it dozens of times. This did not occur immediately after an update. Just out of curiosity, I did system restore to undo the last ff update, but still happened either way. I went thru deleting all cookies, stored passwords and cleared browser history. None of this helped. Virus scans showed negative. I have called att/yahoo tech support and they could not fix this. I have opened my mail in IE and do not have this problem using that browser. But come, I hate IE. So I have windows 7 professional. Not sure of all the pertinent system info needed but appreciate any suggestions.

Asked by melissa_b 2 years ago

Last reply by Scribe 2 years ago

  • Archived

Yahoo mail

Today for the first time, my BT Yahoo mail would not open and BT states to check log in details. All seem correct and new password application along with restarts shows t… (read more)

Today for the first time, my BT Yahoo mail would not open and BT states to check log in details. All seem correct and new password application along with restarts shows the same message. I contacted BT and they say everything is working but will upscale to their Boffins. I can get into my mail now via other browsers but NOT FIREFOX. What is causing this in FIREFOX?

Asked by jugeomac 2 years ago

Last reply by Ankit Kumar 2 years ago

  • Archived

Lost All Bookmarks

I tried for create 2 firefox account on a same laptop. When I realised that I cant do that then I uninstalled older version and reinstall firefox. then login my older fir… (read more)

I tried for create 2 firefox account on a same laptop. When I realised that I cant do that then I uninstalled older version and reinstall firefox. then login my older firefox account but i dont find my older data in it. please help me. I had so many impotant bookmarks

Asked by sabbiralsaba007 2 years ago

Last reply by Ankit Kumar 2 years ago

  • Archived

BT Mail

When I try and log into BT Mail it comes back with invalid password. The password is saved. This only started happening today (22/5/2020) - its been working perfectly up … (read more)

When I try and log into BT Mail it comes back with invalid password. The password is saved. This only started happening today (22/5/2020) - its been working perfectly up to now. I did not want to change my password and experimented with my other access methods - IOS on my Ipad and Iphone works perfectly, likewise if I entered via Safari works fine only Firefox comes back with the block - what has changed. I have tried entering the password manually and cleared all cache but still no joy ? //Andy

Asked by andy.veitch 2 years ago

Last reply by Ankit Kumar 1 year ago

  • Archived

sync problem

sir a few days ago i was setup my windows 10, then i can setup firefox browser and connect to email account then press sync button but it's can't work.please solve … (read more)

sir a few days ago i was setup my windows 10, then i can setup firefox browser and connect to email account then press sync button but it's can't work.please solve my problem because i have more importend bookmark.

please back my data... my mail address : polashziddu1@gmail.com

Asked by Polash Khan 2 years ago

Last reply by Ankit Kumar 2 years ago

  • Archived

Covert pop-up window to tab for only ONE pop-up window instead of all

I know there is a way to change the settings to force all pop-up windows to open as tabs, but is there a way to change this setting for a particular link that opens as a … (read more)

I know there is a way to change the settings to force all pop-up windows to open as tabs, but is there a way to change this setting for a particular link that opens as a pop-up? Basically, does Firefox have an option similar to the "show as tab" right-click option in Chrome for pop-up windows?

Asked by simpleetrill 2 years ago

Last reply by Tommy 2 years ago

  • Archived

ipv6 disabled, network connection failures,server not found, etcpages wont load or games on facebook, youtube and more

bold textits all in the subject matter...IVE TRIED EVERY TROUBLSHOOTING THING I COULD FIND>>>AND SO MUCH MORE>>>>>i need an remote interface pleas… (read more)

bold textits all in the subject matter...IVE TRIED EVERY TROUBLSHOOTING THING I COULD FIND>>>AND SO MUCH MORE>>>>>i need an remote interface please??????

Asked by Wayne M. Clarke 1 year ago

Last reply by Shashank Shekhar 1 year ago

  • Archived

Secure Connection Failed: unable to connect to internet

i am unable to use mobile hotspot right now. i am using mozilla firefox as my default browser, today afternoon i had used the interner with same mobile and laptop but rig… (read more)

i am unable to use mobile hotspot right now. i am using mozilla firefox as my default browser, today afternoon i had used the interner with same mobile and laptop but right now i am unable to use interner it shows following msg

An error occurred during a connection to www.google.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by pvgadakh 1 year ago

Last reply by Shashank Shekhar 1 year ago