Problem with syncing and security and cookies, round 2

Hi This problem still occurs, this time it took about 3 days before it reoccurred. I'm having a problem that appears to be linked to syncing. I can clear it with "Refre… (read more)

Hi

This problem still occurs, this time it took about 3 days before it reoccurred. I'm having a problem that appears to be linked to syncing. I can clear it with "Refresh Firefox...", but then it will come back in about 2-3 days. Deleting my profile didn't help. The original problem description can be found at the link: https://support.mozilla.org/en-US/questions/1355876?utm_campaign=questions-solved&utm_source=notification&utm_medium=email#answer-1459234

Are there logs I can review or collect?

Thanks.

Roe

Asked by roeboat 3 days ago

cannot view MS Outlook emails in Firefox browser, old help information does not work

Firefox is my default browser. My email client is Outlook 2010. If I try and view an email in broswer, it comes up using Intenet Explorer. I have tried looking for an … (read more)

Firefox is my default browser. My email client is Outlook 2010. If I try and view an email in broswer, it comes up using Intenet Explorer. I have tried looking for an .mht reading add-on but nothing seems to exist and existing help info refers to Firefox 58 and doesn't work. Thanks for all help, Jon

Asked by jon69 18 hours ago

Bookmark problems

Hi, I have recently bookmarked from chrome successfully, or so I THOUGHT..... but for some reason when I try add a new bookmark to a folder I have used, the bookmark WON'… (read more)

Hi,

I have recently bookmarked from chrome successfully, or so I THOUGHT..... but for some reason when I try add a new bookmark to a folder I have used, the bookmark WON't SEND IT TO THAT FOLDER..... and then for some reason it'll save it when I go into the three bars - Bookmarks - and then appears there instead. I don't understand why the bookmark doesn't save into one of my folders? is there some kind of problem happened when the boomarks migrated from Chrome?

Asked by weavo 17 hours ago

Accessing recently visited sites

I always used to be able to quickly access recently-visited sites from a clock icon on the toolbar, but following a refresh I have lost it. How can I get it back? Eric L… (read more)

I always used to be able to quickly access recently-visited sites from a clock icon on the toolbar, but following a refresh I have lost it. How can I get it back?

Eric Lockett

Asked by ericlockett 16 hours ago

Firefox won't open https://www.metrobyt-mobile.com/

I am running Firefox 100.0.2 64 bit and now after literally years of visiting https://www.metrobyt-mobile.com/ to pay my mobile bill every month, it won't open the page. … (read more)

I am running Firefox 100.0.2 64 bit and now after literally years of visiting https://www.metrobyt-mobile.com/ to pay my mobile bill every month, it won't open the page. [See image of error]. I have gone into settings | browser privacy and tried turning off blocking for cookies, tracking content, cryptominers, and fingerprinters. No difference. I have gone into Enhanced Tracking Protection and clicked on Manage Exceptions and it won't give me an option to add the website. The site opens normally in Chrome. I find the instructions for "What to do if a site seems broken", but there is no shield or broken shield next to the web site address to click on. [See second image].

Asked by panchorob 14 hours ago

Firefox: Unable to load module (PKCS11, DNIe)

Firefox is unable to load module I've been trying to setup a smartcard reading device, and I've gotten stuck twice on the same place. When it comes to configuring the Sec… (read more)

Firefox is unable to load module

I've been trying to setup a smartcard reading device, and I've gotten stuck twice on the same place.

When it comes to configuring the Security Device on Firefox, I can't access the .so file. Firefox merely shows the error "Alert: Unable to add module", but I've noticed that when I try to browse my files manually, trying to access the /usr directory returns an error (sometimes, I seem to not be able to get it consistently).

It also happens that the software I installed for the digital certificate tried to open an html with Firefox, which is located in /usr/share/, and Firefox doesn't seem to be able to load that either. It returns a "Can't open file".

Steps followed

  1. Open Firefox
  2. Settings → Privacy and Security → Security Devices → Load
  3. Insert path /usr/lib/libpkcs11-dnie.so and try to load (yes, I've checked that the file does actually exist)
  4. Receive Alert: Unable to add module error

Relevant information

   Ubuntu 22.04
   I'm on the latest snap version of Firefox: 100.0.1-1
   Trying to setup the digital certificate for my Spanish ID (DNIe)

Asked by jana.lauco 6 days ago

Authy Setup After The Fact???

Not totally comfortable with Firefox/Authy yet but need to be - I installed FF on my desktop - I added 5 profiles in addition to default and everything went great - Then … (read more)

Not totally comfortable with Firefox/Authy yet but need to be - I installed FF on my desktop - I added 5 profiles in addition to default and everything went great - Then I loaded FF on my laptop and iPhone and tried to sync and the "Sign in" popup appeared - I added Authy after the fact to get the "The Code" but that failed - Not sure what to do other than walk away from my initial install - I successfully setup a second install via a different email/password - Any thoughts w/b most appreciated, Thanks Dave

Asked by Dave Johnson-AB 10 hours ago

Long delay until Homepage is opened

There is a large delay between when I open Firefox, and when it finally loads my homepage (Bing.com). To help troubleshoot, I installed Wireshark, and performed a packet… (read more)

There is a large delay between when I open Firefox, and when it finally loads my homepage (Bing.com). To help troubleshoot, I installed Wireshark, and performed a packet capture.

At timestamp 13.547047 seconds, it sends a query for detectportal.firefox.com. At this point we know the browser is open and functioning.

At timestamp 19.768820 it sends a query for www.bing.com. It's taken over 6 seconds, before firefox even tries to load my homepage.

What is it doing for those 6 seconds? How do I get it to load Bing at timestamp 13.547048?

Asked by Brian 8 hours ago

browser shuts down

latest browser shuts down when I open a new session. After a few seconds it shuts off, I reopen it and its ok until the next time I open my notebook. The without fail it … (read more)

latest browser shuts down when I open a new session. After a few seconds it shuts off, I reopen it and its ok until the next time I open my notebook. The without fail it happens again. Began I think with the last update on a Windows 11 notebook.

Asked by lk3w99 6 hours ago

How do I access my account? I used to have one it was a iMac that went dark, so I got a macbook

I just want to access my account so I can get my paid for ad blockers. I went into the security nightmare and I thought I was setting up two part security with an app I … (read more)

I just want to access my account so I can get my paid for ad blockers. I went into the security nightmare and I thought I was setting up two part security with an app I just got. I lost the app???? Where and how do I use this site? Can I watch youtube sometime to night or is it gone forever to me??


/moved thread from Firefox for iOS (for iPhone/iPad) section to Firefox section as you are using macOS.

Asked by thomas_kiechle 2 days ago

Irritation: why can I not open in full scree

Just to serve notice that I will no longer be using Firefox as for some reason it no longer reopens ios full screen. It is hugely inept every time I go to Firefox, which … (read more)

Just to serve notice that I will no longer be using Firefox as for some reason it no longer reopens ios full screen. It is hugely inept every time I go to Firefox, which I like, to have to open in fullscreen. Why have you done this. I will bet I am not the only one frustrated. Also: why not support line. Communities are a gross cop-out and waste my time. I want to speak to the company and expect them to provide me with a service: not amateurs.

Asked by Johnston Lowry 5 hours ago

Firefox pinned on taskbar opens new window when clicked if on secondary monitor

Hey guys, this thing is bugging me and I've tried pretty much all about:config settings (+ refreshing firefox profile) I could find here to no avail. FF works fine, actua… (read more)

Hey guys, this thing is bugging me and I've tried pretty much all about:config settings (+ refreshing firefox profile) I could find here to no avail. FF works fine, actually it works great, all links open in tabs, never seen a new window in normal operation except... I have it pinned on taskbar (main, monitor 1, you can't pin on secondary display) and it is all cool. However I have FF on secondary display and clicking on the FF taskbar icon opens a new empty FF window instead of just focusing FF. If FF is in main display, all works. To illustrate:

1. FF set to show on main display, clicking FF icon on the taskbar launches FF if not running or brings FF on top if running. Good

2. FF set to show on secondary display, clicking FF icon on the taskbar (main display) launches FF if not running (and opens it on the secondary display) or launches new empty FF window if FF is already running!. Clicking running FF icon on the secondary taskbar correctly activates FF

This is quite annoying as like 1/3 of the times I intend to bring FF up front I instead open a blank FF window which I need to close and click again on the correct FF icon.

Asked by mailflex 4 hours ago

working with Outlook web interface on firefox; constant keyboard glitching while typing a message

Hi, I use the Outlook web interface on firefox. I keep running into a strange bug. I'll start typing an e-mail message, and all of a sudden, my keystrokes are interpreted… (read more)

Hi, I use the Outlook web interface on firefox. I keep running into a strange bug. I'll start typing an e-mail message, and all of a sudden, my keystrokes are interpreted as commands instead of text. For instance, I'll type a word with an "n" in it, like "and", and somehow after I type the "a", the interface starts grabbing keystrokes away from the text field, so when I hit "n", it creates a new message, and the "d" ends up going into the text field of this new message. It's very frustrating, because I can't type more than a couple of sentences before the message and interface get screwed up. I've seen this misbehavior for a while, through several updates of firefox. No other web app behaves this way.

There is a very descriptive thread of the problem: https://answers.microsoft.com/en-us/outlook_com/forum/all/working-with-outlook-web-interface-on-firefox/4212cac3-4be3-4295-b325-369ea3d46f2a?page=1

This has been happening to me for many months and through many browser updates. I/ going to have to get rid of firefox soon

Asked by cheyannew315 1 hour ago

Any way to adjust add-on icon spacing on the toolbar?

I searched extensively for this and could only find answers regarding bookmarks, not add-on icons. Of course I could still be missing it... I am upgrading from Firefox De… (read more)

I searched extensively for this and could only find answers regarding bookmarks, not add-on icons. Of course I could still be missing it...

I am upgrading from Firefox Developer 86 to 101.

The spacing between add-on icons has been increased in Firefox 101, making the URL bar shorter:

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-05-26-17-03-36-e06f37.png

Does anyone know of a userChrome.css script that I can use to decrease the add-on icon spacing in Firefox 101, to make it more like Firefox 86?

Asked by BlohoJo 1 hour ago

can't get "share" from top bar of Firefox to bring up a active drop down e.g "messages, mail.." etc.

I noticed in my wife's identity that "share" from the top file menu does NOT bring up the options for (Mac 11.6.5) to send an email or message, etc. I know it works from… (read more)

I noticed in my wife's identity that "share" from the top file menu does NOT bring up the options for (Mac 11.6.5) to send an email or message, etc. I know it works from my identity w. same computer/settings. It used to work all the time on her identity, (and does so w.o issue using her Safari), but I don't recall an update.

   It also is obnoxious as all the 'share' brings up is the stock Mac "extensions' options, of which mail, messages are grey scaled out (as is iCloud), with no padlock or way to make them clickable/check or uncheck!   I have run safe mode, disabled extensions from the top bar, but have no idea how to make the "share" share!!!  It does work if we just highlight the page address and post it into macmail (14.0).  These permission things have no clear way to reset them for Firefox...i.e my calling up Mac support would probably be useless.

Asked by Olivia is goddess 1 hour ago

Open new firefox window on same virtual desktop in Windows.

Issue When opening a link from any other app, the Firefox switches to another virtual desktop if there's an existing Firefox window open. Reproduce the Issue Set Firefo… (read more)

Issue When opening a link from any other app, the Firefox switches to another virtual desktop if there's an existing Firefox window open.

Reproduce the Issue

  1. Set Firefox to default browser
  2. On Windows 10, open 2 virtual desktops. Use Task View button in Taskbar or use keyboard shortcut Win + Tab and then click on New Desktop. Now you should see 'Desktop 1' and 'Desktop 2', if Task View is opened again.
  3. On Desktop 2, open a new Firefox window.
  4. Switch back to Desktop 1 from Task View.
  5. Open any link (E.g.: https://www.mozilla.org/) from any other app like MS Word, MS Teams, etc.
  6. The virtual desktop would switch to Desktop 2 and open the link on exiting Firefox window.

Question Is there a way to open the link on same virtual desktop in a new window?

Improvement - If it already doesn't exist. Instead of opening the link in existing Firefox window on Desktop 2, open a new Firefox window on Desktop 1 to open the link.

Asked by Keyur 2 days ago