Showing questions for topic:

Password for a website is completely gone from saved passwords?

Went to do something on a website, saw that I had been logged out, went to log in and it didn't auto-fill. Went to check the password but seemingly it isn't saved anymore… (read more)

Went to do something on a website, saw that I had been logged out, went to log in and it didn't auto-fill. Went to check the password but seemingly it isn't saved anymore.

The problem lies in the fact that I signed up with an email mask, used a random password and I can't get a recovery email sent to it. So am I perma locked out forever?

I'm just confused on how the saved password can disappear? Any help?

Open 36

I keep losing password manager

This has happened several times. I open password manager and am told there are 0 saves, I start putting passwords in and within a week or 10 days it is again 0 saved, Ver… (read more)

This has happened several times. I open password manager and am told there are 0 saves, I start putting passwords in and within a week or 10 days it is again 0 saved, Very frustrating

Open 81

NordPass biometrics not working again

Windows Hello / biometrics login to NordPass not working again. Same issue 3m ago. Nord says this is due to Mozilla changing Firefox (I'm not a techy so excuse this bit!)… (read more)

Windows Hello / biometrics login to NordPass not working again. Same issue 3m ago. Nord says this is due to Mozilla changing Firefox (I'm not a techy so excuse this bit!) and as they dont liaise with Nord (or anyone else I assume) have to wait to see if biometric login is working or not then have to send a new release with a fix.

I am not querying this answer but wonder why comapnies cant somehow communicate so that the consumer is not adversly affected

Open 27

how to remove hardware popup requirement when signing into a site

Aloha, I accidentally clicked the "use identification hardware always" box when creating my passkey for a website and i want to stop the popup every time I go to sign int… (read more)

Aloha, I accidentally clicked the "use identification hardware always" box when creating my passkey for a website and i want to stop the popup every time I go to sign into that site. It says it is from Mozilla.

Thank you!

Open 18

regarding passwords

it would be very helpful if you could add a box in passwords for notations, this way I could comment exactly what this password is for if I need to remember additional in… (read more)

it would be very helpful if you could add a box in passwords for notations, this way I could comment exactly what this password is for if I need to remember additional information or to add comments for myself regarding that particular site. would be very handy

Open 9

No import password option, sync & autofill don't work

Where is the option to import passwords vis csv on the app? I've followed all guidelines on hemp pages but I don't have the menu options and or functionality that they ar… (read more)

Where is the option to import passwords vis csv on the app? I've followed all guidelines on hemp pages but I don't have the menu options and or functionality that they are guiding me to. I have tried the mobile app and on desktop and neither provide me with the import CSV option. In fact there is no option to import passwords at all, It only appears to save passwords one at a time.

Additionally to this I have autofill and synchronisation turned on but they just don't work. Autofill never autofills on forms and nothing happens if I long press and select autofill. Similarly I have Mozilla on my laptop and on my mobile app and they will not sync together.

The functionality and UX have transversing over to this app from another app seems archaic and clunky, am I missing something?

Open 18

wells fargo password and user name are saved and I can not change they saa I need your help

My used name and password for Well Fargo online is saved on fire fox and I can not change it on the Wells Fargo system. They have tried to help me in there system but whe… (read more)

My used name and password for Well Fargo online is saved on fire fox and I can not change it on the Wells Fargo system. They have tried to help me in there system but when I put in the new user name and password it goes back to ORIGINAL user name and password.

Open 9

My passwords page is broken. Nothing shows there.

The `Passwords` page can not show any username and password. But the firefox can still fill usernames and passwords automatically and remenber new passwords. I can export… (read more)

The `Passwords` page can not show any username and password. But the firefox can still fill usernames and passwords automatically and remenber new passwords. I can export data via menu (right-up) too.

Open 145