Wrong colors for icons and images in the pages

All of a sudden, my extensions icons, site icons and some images in every page are very very dark or pitch black. I haven't change anything in themes other than changing … (read more)

All of a sudden, my extensions icons, site icons and some images in every page are very very dark or pitch black. I haven't change anything in themes other than changing the theme of the browser after installing it.

In the attached images, you can see how the Mozilla site icon is rendered by Firefox Stable, Firefox Nightly in Recovery Mode without my account being signed in and Google Chrome. The other screenshot is the extension toolbar with extension icons being rendered all black instead of their true color.

Archived 1 170

Can't see the article on this web site

Hi! I can't see the article txt here https://www.musicbusinessworldwide.com/us-music-publishing-revenue-jumped-10-7-to-6-2bn-in-2023-outstripping-recorded-musics-growth-i… (read more)

Hi! I can't see the article txt here https://www.musicbusinessworldwide.com/us-music-publishing-revenue-jumped-10-7-to-6-2bn-in-2023-outstripping-recorded-musics-growth-in-percentage-terms/

I can see the headline. See attached. No issue if I moved to Edge, and I've cleared my cache and data.

Thank you!

Solved Archived 8 120

I can't install the extension.

Since version 122 there is a problem with installing the Szafir SDK Web extension. It is necessary to be able to submit signatures online. After installing version 121, I… (read more)

Since version 122 there is a problem with installing the Szafir SDK Web extension. It is necessary to be able to submit signatures online. After installing version 121, I was able to add the extension. After updating Firefox to version 130, the Szafir SDK Web extension still works, wich is good. The problem is that not everyone will handle it this way.

I tried adding the extension manually, but the same message is always returned. "The add-on cannot be installed because it appears corrupted."

Is there any solution to this problem?

Archived 3 229

PROBLEM IN IMPORTING, RECOVERING AND GETTING BACK ACCOUNT SEARCH HISTORY,BOOKMARKS AND PASSWORDS.

I have been a firefox user for 5 years now and i gave my laptop to repair and it was fixed with an ssd (HP NVMe SSD) to better performance and more speed and efficiency b… (read more)

I have been a firefox user for 5 years now and i gave my laptop to repair and it was fixed with an ssd (HP NVMe SSD) to better performance and more speed and efficiency but in the process he rebooted and restarted the pc and now all my data is not there , i have some very important webpages and bookmarks in my firefox browser, i had signed in synced and done everything so that i get the data if something like this happens , however and only 3 or 4 bookmarks were imported and all the search history is gone and new even though i signed in with all my accounts and synced and tried to get the data , i remember that i did everything properly to sync and store the account data,search history,bookmarks and password s and now i am not able to get it and i tried doing it with all accounts i had logged in firefox.how do i get my search history,bookmarks,saved passwords back please tell?

Archived 1 280

Issue with Firefox Sync After windows Reset

Dear Mozilla Support Team, I recently had to reset my Windows operating system. After reinstalling Mozilla Firefox, I attempted to sign in to my Firefox account. Unfortun… (read more)

Dear Mozilla Support Team,

I recently had to reset my Windows operating system. After reinstalling Mozilla Firefox, I attempted to sign in to my Firefox account. Unfortunately, I had forgotten my password and had to reset it. Although I successfully signed in after resetting my password, none of my previously synchronized data, including passwords and bookmarks, appeared.

I had performed a synchronization before the reset, so I expected my data to be restored upon signing in. However, this did not happen, and I am now unable to access my important passwords and bookmarks. Could you please assist me in recovering my data? I rely heavily on this information for my daily activities and would greatly appreciate any help you can provide.

Thank you for your support.

Best regards,

Archived 2 289

Error: Google reCAPTCHA verification failed, please try again later

Recently I have been getting this message and being blocked out of sign in ability at some sites after the last update. Error: Google reCAPTCHA verification failed, plea… (read more)

Recently I have been getting this message and being blocked out of sign in ability at some sites after the last update. Error: Google reCAPTCHA verification failed, please try again later

How do I get rid of this? Please be specific.

Archived 1 519

Primary Password

I am using a primary password. However the password is required when I open Firefox as well as for password protected websites I visit. Is there a way to not have to put… (read more)

I am using a primary password. However the password is required when I open Firefox as well as for password protected websites I visit. Is there a way to not have to put in the primary password every time I open Firefox? I feel duplicate protection is unnecessary and time consuming.

Thank you.

Archived 2 50

400 Bad Request when logging into virginplus.ca

When I login to my Virgin Mobile Canada account (at https://www.virginplus.ca/myAccount/logon-smart.do), it displays the error: Bad Request Your browser sent a request t… (read more)

When I login to my Virgin Mobile Canada account (at https://www.virginplus.ca/myAccount/logon-smart.do), it displays the error:

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. The URL for the error message starts with https://www.ges.bell.ca/siteminderagent/SmMakeCookie.ccc?SMSESSION=

After getting the error, when I got back to https://myaccount.virginplus.ca/, I find that I am logged in. Also, I do not get this error with Edge.

Cheers,

--John

Archived 1 430

Firefox starting as normal, operating as normal for ninety seconds to two or three minutes, then shuts down

Last night I was using Firefox normally when it abruptly closed all windows and turned off. I turned it back on again. It told me it could not restore the tabs, so I star… (read more)

Last night I was using Firefox normally when it abruptly closed all windows and turned off. I turned it back on again. It told me it could not restore the tabs, so I started a new session. Firefox behaved normally, went to the sites I asked, and in approximately two minutes, did the same thing. Simply closed as if I had closed it. Turn it back on. It says it cannot restore previous tabs. It will come on, go to requested site, operate normally for a very short time, then close without warning. Made sure I had the latest version of Firefox. I do. Have tried hard restart, turn computer off, turn it back on. Same. Have tried uninstalling and reinstalling Firefox. Behaves the same on reinstall. Says it cannot restore tabs. Start new session. Brief period of normal behavior, then all windows close as if turned off. Does not matter what the site is I go to.

Please note that I am an older autistic person who is very computer illiterate and is extremely distressed by these events. Please bear with me and please be patient with me.

Archived 1 80

Finally updated MacOS to Catalina 10.15.7, but next Firefox update is still an esr update.

I just updated my iMac from Mojave to Catalina 10.15.7. I thought Firefox would provide an update to convert the esr version to the standard Firefox browser since I am no… (read more)

I just updated my iMac from Mojave to Catalina 10.15.7. I thought Firefox would provide an update to convert the esr version to the standard Firefox browser since I am no longer using Mojave, but the next update is 115.15.0esr. Is that correct? My understanding is that the esr updates are just for computers using older operating systems through Mojave. I did not update to 115.15.0esr since I am not sure if that is the right version for Catalina. Any information and assistance you can provide me is greatly appreciated. Thank you.

Archived 8 200

turn off dark mode

no matter what i do, every website is now dark. I want it turned off and it won't. Since this can't be turned off, how do i switch all my bookmarks to another browser? … (read more)

no matter what i do, every website is now dark. I want it turned off and it won't. Since this can't be turned off, how do i switch all my bookmarks to another browser? Chrome, yahoo, etc all of those don't have the dark background

Archived 2 70

PDFPrinting

I cannot print anything on my computer since this PDF Print appeared. Everything was going along as per normal, now this. How do I get it back to the "normal" situation f… (read more)

I cannot print anything on my computer since this PDF Print appeared. Everything was going along as per normal, now this. How do I get it back to the "normal" situation for me. Receive an email, hit the print button and lo and behold a printed sheet, etc. It is driving me to distraction. I have been using FireFox since whenever, no problems. I'm not too computer savvy but enjoy its use like anyone else. Something I will be able to follow and implement. I have seen a delete article but couldn't get it to do anything for. I just want to delete it. I cannot even print a normal letter I have written. Than kyou most sincerelyTimothy Barclay teejay1949@gmail.com

Archived 1 40

Firefox

Hi, I've had a Firefox account for a long time. I recently formatted my computer and reinstalled Windows. I signed in to my Firefox account, but it won’t let me import my… (read more)

Hi, I've had a Firefox account for a long time. I recently formatted my computer and reinstalled Windows. I signed in to my Firefox account, but it won’t let me import my bookmarks. Can you please help me? Thanks, Sam

Archived 1 40

Unsupported video pages.

Playback of videos on the invideo.io site is not supported. Also the Tiktok account page for uploading videos says Firefox is not supported. Both sites recommend Chrome… (read more)

Playback of videos on the invideo.io site is not supported. Also the Tiktok account page for uploading videos says Firefox is not supported. Both sites recommend Chrome or Edge instead. I'm using the latest version on my laptop. Firefox is my default browser so would like these sites to work.

Archived 3 210

Is it possible to remove Mozilla's title bar?

Hi. I was just looking at Google Photos on both Firefox and Chrome. Chrome had a bigger picture because the window had only the tabs bar and the address bar, and Firefo… (read more)

Hi. I was just looking at Google Photos on both Firefox and Chrome. Chrome had a bigger picture because the window had only the tabs bar and the address bar, and Firefox has an additional title bar. I was wondering if it would be possible to remove the title bar so the picture on both browsers were the same size?

Solved Archived 6 526