Firefox Community Forum

I received new sign-in message immediately after reconnecting my Firefox/Mozilla account in Firefox on Ubuntu 22.04, but the message claimed that I had just logged in in Firefox on Windows 10!

I live in the UK and recently when going to the BBC.co.uk I get the website as BBC.com after a few seconds. I know that I usually see .com when overseas and this is normal. Why has this started happening while I am still in the United Kingdom?

I have a Firefox account in order to use the sync capabilities. After a sync between desktop and phone the desktop bookmarks are on my phone in an extra folder "desktop bookmarks" and vice versa the phone bookmarks are in folder "Mobile bookmarks" in my desktop Firefox. Is this normal behaviour? I would expect them in one common folder to have a seamless synching.

Best regards, Walter

Hi, So I'm on Facebook. A friend has a new post. The post is all squished together, almost on top of the other line. I have looked over my settings to see if there is a way to alter the spacing but to no avail. I now realized why I stopped using Firefox a little while back and this is the main reason. If I can't read posts on social media apps on my computer browser what's the use?

Suggestions and fixes MOST welcome before I throw my hands up again. Edge is messed up in other ways as is Opera so I'd really love to have just ONE browser that I can depend on. Considering I used to be a HUGE fan of FF back in the day before the entire code was rewritten I'd love to be back in the fold. If this can be resolved I'll stay. For sure.

Thanks so much Richard

Problem loading images on Home Depot website. It happens when you want detailed images of a product. This is not just one linux distribution. Its many of them. In the case of Ubuntu same problem with Snap version. Whether .deb or Snap doesn't matter.

I've got a test machine with 10 ssd's in it. I switched over to Ubuntu 24.04 that I installed/configured several months ago. Before updating I checked Firefox. It was version 125. No problems with Home Depot. Updated system. Firefox updated to 128.0. Home Depot wouldn't load images anymore. Did all the usual stuff like disabling a couple of extensions. There are only two. Adblock Plus and Weather. Other than that no changes to Firefox that would be a problem.

I've got Google Chrome installed on these machines too. Home Depot no problem. Images of product load and display fine.

I don't order much on Home Depot so using Google Chrome is not a problem for me. But it is annoying and I know I'm not the only one. Seen it posted in a few forums with no resolution. Also, I have not had any problems with Amazon or Lowes website.They are similar in that they display detailed images of each product. I'm not implying that Home Depot is the only one. Just that its the only one I have discovered. If I recall correctly 127.x may have been where it started. The general images of many products don't seem to be a problem.

Thanks, Gerald

Setup: Laptop with integrated Intel UHD 630, dedicated Nvidia RTX 2060 External Monitor connected via USB-C -> rendered through Nvidia card

Issue: Yesterday i disabled my laptop display in the windows settings as i only need my monitor. This resulted in laggish scrolling behaviour in Firefox. Not always but mostly a delay of ~100-300ms. Scrolling up/down fast doesn't really scroll, it just jumps with said delay. It happens on touchpad or mouse (mx master s3). If i enable the main display (extended) everything is fine.

Checked so far:

• All input-related add-ons, apps (Logi Options+, xmouse button control, ...) are disabled or off
• A reset or reinstall of Firefox doesn't help
• Drivers are up to date
• Changing the graphics performance preference (accelerated, energy saving) in the windows settings doesn't effect the behaviour
• Smooth Scrolling is off

Any idea what's the matter?

I have Firefox on 2 computers. One is for my wife. On her computer Firefox defaults to all my settings, including passwords and logins. When she tries to log into her accounts, like CC and banking, everything defaults back to my settings.

How can I set up Firefox on her computer with only her settings?

Can you please assist with issues that I am experiencing with LinkedIn not loading on Firefox? I have attached four examples, and summarised following. LinkedIn is working when accessing by Edge: on the same laptop, or by another computer. A summary of the four examples follows: 1. Another user’s feed not loading, 2. Group feed not loading, 3. My profile page not loading, and 4. Group feed not loading. The only control that relatively works is regular refreshing, though this is inconsistent, and is generally ineffective e.g. my feed may only be for a couple of: minutes, or hours; despite many refreshes, instead of > six hours with confidence by scrolling. The issue has been occurring for the previous four days, and other users are apparently experiencing similar, refer following. I unsuccessfully trailed the following: 1. Various minor setting modifications according to historical posts - I cannot recall all of the specifics, 2. Clear cache etc, and DNS flush, 3. Log in/out/restart, and 4. New profile.

I speculate may be a LinkedIn "bot" control feature, and my use appears like a "bot" - though I do not use any automated features. The justification for the “bot” speculation is the new profile apparently worked, prior to commencing my normal use - opening multiple tabs with LinkedIn, though this may be a coincidence. I also speculate that if was a "bot" control feature, LinkedIn would restrict my account, though is inconsistent with using by Edge.

The following may also be coincidental, though I have observed that emails in my Outlook webmail are slow to load, and occasionally require refreshing to read etc.

Other Users With Issues: I replied to the following discussion:

https://new.reddit.com/r/linkedin/comments/1dzi2dr/something_went_wrong_please_refresh_the_page_and/

https://new.reddit.com/r/linkedin/comments/1dy5j90/weird_maybe_firefox_linkedin_browsing_bug_anyone/

Mozilla added Accuweather to my New Tab page today. I can't use it because my VPN uses other locations. I attempted to remove it using the "solution" from another user's post 9 months ago. However, none of those things worked. There is no "Tools" option in the menu and I unchecked and blocked every item on the "Page Info" tab under the "Permissions" header. Zero result.

The Accuweather feed shows up in the upper left corner of the computer screen and does not have a "dismiss" option. I did notice that it has some entries in about:config. Is the solution to be found there?

I would like to "manage" the shortcuts as they appear on my opening page. I don't know if it's possible.

I find the current icons boring and not quickly informative. I'd like, for example, to Alphabetize them, and to not show some of them without actually removing them from my bookmarks list.

Can anyone assist?

Hello,

I have no problem playing videos from any site except for abc.com. For months now these videos just don't play. I've tried removing my ad blockers, cleared the cache & cookies. Still nothing. Until recently this was not a problem. Now I have to resort to using a different browser to watch these videos. It's only when I use FF that I have this problem.

Please help!

Thanks, Andre'a

Hiya good citizens of the internet 👋

Please help me recover my bookmarks 🥺

I've gone through every single support article on this topic and tried everything suggested and still no luck. This is my hail mary.

How I got here I needed to do a full wipe and reinstal of my macOS; this was conducted with the help of the Genuis bar. Upon reinstalling Firefox, I signed into my account and my bookmarks are all gone, records of them empty.

I should also note that nothing else ported over. No passwords, no browser extensions. Nada. The passowrds and extensions aren't a big deal. I use a 3rd-party password manager and can easily re-download the handful of extensions/widgets. But I heavily relied on bookmarks for both frequently visited sites and ones rarely-used which I knew were important for future reference. And I cannot remember 80% of them...

What else I've tried other than what's suggested in help article:

• Because I did not check to confirm which Firefox profile I've been signed into for ages and ages before doing the reset, I thought maybe I had just signed into the wrong one. I proceeded to try every other email address I have, including two from my old workplace. None of the other 5 emails had profiles created. I know this because it prompted the sign up userflow; create a password, etc.
• But I also know for a fact that the bookmarks were saved as part of a profile because I used the profile sync feature to auto-port all my bookmarks when I first got this Macbook a year and a bit ago.
• The folders where bookmark backup info is stored locally are empty... Clearly, it wasn't stored in my icloud documents (that's on me for not double-checking)
• I checked my other device (mobile phone) to see if I had firefox downloaded and was signed into the same account as the original, with the bookmarks still visible. Of course I didn't. I only use Safari on my phone 😭

""Grasping at straws: the only other things I can think of""

• Is there some way of linking my MAC address with my IP address and using those to triangulate the correct profile?
• Because my computer got wiped and nothing is saved locally, my only hope is that my bookmarks are floating around the ether. If so, I just need to figure out how to find them.

Any and all help/suggestions are massively appreciated!!

Thanks in advance,

Lauren

I got an extension called BTRoblox and after installing it made most icons black and white. I uninstalled it and nothing changed, I tried changing my theme, restarting the browser, going in incognito tabs, and nothing has worked. I can't figure out for the life of me what this extension did to break Firefox.

RE:

   At the top left of the New Tab page, hover over the weather information and click the configuration icon IG page actions.
   Click Change Location.
   Enter the new location in the field and select the desired location from the drop-down. 

Appears to be phantom ways. There are isn't anything like as described at all. Unable to change my locations. .Your STUIPD weather thing is using my VPN location not my real location and I'm unable to find or make any changes. WHY come up with a big lie saying you can change the location? I'd like to add the screen shot, I guess you also limit what can be uploaded while other places allow WORD with the picture in it OR PDF etc.

We are having a problem with Kaiser Permanente’s website. The problem occurs randomly and when it occurs we cannot sign in to our account on the website. We get a “redirect error”.

We can fix the problem but comes back again after a while. To fix it we go to Settings / Privacy and Security / Cookies and Site Data / Manage Data. Under manage data we enter Kaiser in the search box and then delete the website.

Is there a way (a settings change) to fix this problem in Firefox or is it a Kaiser website problem?

BTW.. the same problem also occurs on Chrome, just not as frequently.

Hi, i just got a new laptop (Asus Zephryus G16, 2560 x 1600 screen) and after installing Firefox there is a thin white border to the left of the screen when running in fit screen. This problem is not present when in a windowed mode or in F11 full screen.

I tried updating the Intel Arc drivers but this did not fix the problem. Changing to compatibility mode also did not fix te problem.

PS: in the uploaded screenshots it is quite dificult to see the white line(because the background is also white), but when the image is viewed in a new tab it is visible.

Thanks

hi I am running my application which is easily running on chrome and edge in windows but unable to run on firefox. Can you please suggest what is the actual issue? We are getting output in every browser but not in firefox only. I did disable cache but still no output.