Firefox Community Forum

Hi,

If Enhanced Tracking Protection is enabled, our Zendesk support widget does not work (`The resource at “<URL>” was blocked because content blocking is enabled.`).

But the support widget is clearly not a third-party advertising or analytics site.

Is it possible to include a domain of our support Zendesk widget to Firefox white list?

02/09/2024. For the past 4 or 5 days I've been getting a warning not to proceed any search on Firefox. Here's part of the message: "Warning: Potential Security Risk Ahead Firefox detected a potential security threat and did not continue to resultsvlt.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details. What can you do about it? The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem. " xfinity is the service provider and I live in Olympia, WA." Please advise.

All of a sudden I can't open a certain website. I opened the website a few days ago with no problem and have been using the site for years. (I checked to see if the site is down but it's not.) I googled how to unblock websites in Firefox and nothing I've tried works. I disabled Trackers for the website and I cleared my Cookies. I added the Firefox uBlock extension a few weeks ago to stop constant website popups (after I tried resetting Firefox) and I turned uBlock off for this certain website but I still can't access the website. I also installed Mozilla VPN last week. I'm using Firefox 122.0.1. What could be the problem?

Hi , I can't log on to The Times & Sunday Times site and get the error message Secure Connection Failed The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. I could log on no problem before 2 days ago now can't . I can log on no problem on Chrome , help please.

Kind regards , Dave.

Hello, yesterday (Friday) I downloaded the program Pure Web Browser, which was one of the advertisement on Firefox website when I opened it. Later, I discovered that Pure Browser was blocking many things, because I could not perform functions on some websites, such as getting my email because it blocked me signing in. This happened with several sites.

Could you please tell me how to delete Pure Web Browser, as it is causing problems with the PC. I have tried, and had no success.

Thanks for your help.

Dianne

When I clicked troubleshooting mode FF unexpectedly closed my Private browsing session and all the tabs. How do I reopen them?

I did not expect FF to close on me like that. I thought that as I was in a private browsing session FF would have warned me that it was about to close had it been necessary.

I'm guessing that my open tabs have been lost permanently because you didn't warn me and that all that time I spent is now wasted.

Life is really simple except that other people make it problematic.

Firefox is my default browser however if find that it does demand a significant amount of RAM whilst running for example today it is running 800 Mb with only 5 tabs open but earlier it was using 1200 Mb. This demand is slowing down my computer as other programmes are being impacted. Is there any way of restricting or limiting the amount of RAM being used by Firefox. Currently it is normally at the top of programmes using the greatest amount of RAM.

The last update forced itself onto my laptop and since then my browser has been lagging and freezing constantly. For example, when I click to refresh a page it will take at least 30 seconds before it even starts loading the page again and then it still takes it a minute for the whole page.

As per the subject, I can no longer restore all of my settings after this last update. I guess it's time to explore other options. Mozilla is nowhere as good as it used to be. That's progress. Low-paid interns and shoddy support help to influence.

I just wrote this blog post and someone suggested I contact you.

I have my default browser set to Firefox on Linux (Debian Bookworm). When I open an http:// or https:// URL, it opens in Firefox, but when I open a file:/// URL, it opens in Chromium. It seems that file:/// URL makes it resort to the MIME type.

Is there anything Firefox can do here or is this a Debian or freedesktop.org issue?

Thanks!

Tim

I don't think "Tabs" is the right topic, but maybe it's the best of the choices since "Other" isn't an option.

I have an email with a link to a monthly newsletter, which should take me to February's issue. When I click on, or copy/paste, the link, I end up with the January issue. When I copy/paste in Chrome and Safari, I get the February issue. The newsletter people suggested clearing my cache/cookies in Firefox, but that didn't help. No matter how I try to navigate to the newsletter in Firefox, I get to January. I have tried everything I can think of, and still get the January issue in Firefox, while that same link gets me the February issue in Safari and Chrome.

I'm using Firefox 122.0.1, on a MacBook Pro (Sonoma 14.2.1).

I'd appreciate any ideas you might have!

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

When I click a link either form a web page or from an email I get a whole new window rather than a new tab in the existing Firefox window. This new window is stripped back without the usual menu of options at the top. Is this EDGE taking over my life? I have Firefox as my default browser.

Dear Sir,

Shahid MBC was working perfect before couple of weeks ago

you can check from this link

https://shahid.mbc.net/en/player/episodes/Tamer-Wa-Shawqiyya-season-1-episode-1/id-1011829

Now there is some sort of an error message of HTML5 video

Hi, I have recently update my Win system with everything including Firefox. And now when I open new tab there is the same Firefox icon like always, but when I it is loading new page then its new X. When it is done with loading it changes to OK icon of the dedicated page. Is this X normal? Thank you

over last few days receive error message: "secure connection failed....authenticity of data could nor be verified. This message occurs with search engine, trusted sites (NY Times, optimum.net, VPN Unlimited). I have returned Firefox to default settings, installed most recent version of firefox, turned off VPN to no avail. Other browser (Chrome) works fine....Suggestions?