Firefox Community Forum

Topic as above.

can't access the browser with all my settings - some will need reverification codes if I can't access - any advice please thanks Rob

error message platform version 129.0 is not compatable with mini Version 128.0.3 what does this mean? Thanks

Mozilla tab keeps crashing (especially at YouTube) I was wondering if someone can help me find out why!

like tell me how to show the log or something to identify what is doing the crash.

Thank you in advance!

Hi Firefoxers, I've recently returned to using Firefox after using Chrome, Vivaldi, and Brave for a long time. Most Firefox things are better than these, but I find the bookmarks handling in Firefox extremely frustrating in comparison.

When clicking the bookmark star, the edit bookmark box pops up. The location dropdown gives me a list of 7 recent folders where I can store the bookmark. If I click "Choose" a tiny little box opens up and, in this extremely cramped space, I have to scroll through hundreds of folders and all their expanded subfolders to find the one I want.

One way other browsers solve this problem is by letting the user right click directly on their bookmarks folders and select "Add bookmark here", which then automatically saves URL, page title etc to that folder. But in Firefox, this just opens up a blank "Add Bookmark" box that doesn't contain any info about the current page, meaning you have to manually enter all the details.

So I'm interested in any help advice about:

a) Increasing the number of recent folders in the location drop-down to make it a lot more than 7.

b) Increasing the size of the "Choose" box so I can see the list of hundreds of folders more comfortable.

c) Stopping all folders being automatically expanded in the "Choose" box.

d) Making Firefox auto-add the details from a current page when clicking "Add Bookmark".

Any help would be appreciated!

Hi all, I'm running Gentoo linux on Apple M1 arm64 when after one random reboot firefox started segfaulting. Currently I've updated my system to be on the latest testing versions of packages and it's giving me the following backtrace:

[Parent 21529, Main Thread] WARNING: Last startup was detected as a crash.: file /var/tmp/portage/www-client/firefox-128.1.0/work/firefox-128.1.0/toolkit/components/startup/nsAppStartup.cpp:966 [21529] Assertion failure: IsExtensionSupported(EGLLibExtension::ANGLE_platform_angle_d3d), at /var/tmp/portage/www-client/firefox-128.1.0/work/firefox-128.1.0/gfx/gl/GLLibraryEGL.cpp:639 #01: ???[/usr/lib64/firefox/libxul.so +0x6c55d60] #02: ???[/usr/lib64/firefox/libxul.so +0x6c4fac4] #03: ???[/usr/lib64/firefox/libxul.so +0x6c4f3d4] #04: ???[/usr/lib64/firefox/libxul.so +0x6c51634] #05: ???[/usr/lib64/firefox/libxul.so +0x6c545a8] #06: ???[/usr/lib64/firefox/libxul.so +0x743a34c] #07: ???[/usr/lib64/firefox/libxul.so +0x742f8a8] #08: ???[/usr/lib64/firefox/libxul.so +0x742f07c] #09: ???[/usr/lib64/firefox/libxul.so +0x7426244] #10: ???[/usr/lib64/firefox/libxul.so +0x7447014] #11: ???[/usr/lib64/firefox/libxul.so +0x7446f88] #12: ???[/usr/lib64/firefox/libxul.so +0x7446f58] #13: ???[/usr/lib64/firefox/libxul.so +0x7446f2c] #14: ???[/usr/lib64/firefox/libxul.so +0x7446ed8] #15: ???[/usr/lib64/firefox/libxul.so +0x7446ea8] #16: ???[/usr/lib64/firefox/libxul.so +0x7446d64] #17: ???[/usr/lib64/firefox/libxul.so +0x7446d14] #18: ???[/usr/lib64/firefox/libxul.so +0x6333f88] #19: ???[/usr/lib64/firefox/libxul.so +0x569bb2c] #20: ???[/usr/lib64/firefox/libxul.so +0x56a38f4] #21: ???[/usr/lib64/firefox/libxul.so +0x6434a84] #22: ???[/usr/lib64/firefox/libxul.so +0x6359058] #23: ???[/usr/lib64/firefox/libxul.so +0x6358fcc] #24: ???[/usr/lib64/firefox/libxul.so +0x6358f80] #25: ???[/usr/lib64/firefox/libxul.so +0x56964b8] #26: ???[/usr/lib64/libnspr4.so +0x2aa7c] #27: ???[/usr/lib64/libc.so.6 +0x836d4] #28: ???[/usr/lib64/libc.so.6 +0xe538c] #29: ??? (???:???) Segmentation fault

Here is the Gentoo Forums post: https://forums.gentoo.org/viewtopic-t-1170250.html Keep note of my last comment there where I realized that I installed firefoxpwa that day and it was working until I reboot in the evening having completely forgotten about firefoxpwa.

Firefox will not allow me to login to my mail a/c which I have had for more than 20 years. Because of this I cannot access a code to access my MS Outlook a/c This message shows:

'Firefox detected a potential security threat and did not continue to webmail.mercuryin.es. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.' AND tells me that there is nothing I can do about this.

Yesterday there was a Firefox update. After the update, I could not open Firefox. The message was that 2 files were not "compatible." I don't recall the names of the files. So, stupidly, I decided to uninstall and reinstall Firefox. Now, when I try to download Firefox, I get a message that the "virus scan failed." What do I need to do to install Firefox?

I use a CRM program called Nutshell for email marketing. For the past 2 years, it has worked perfectly in Firefox. As of 2 days ago, images no longer show up in the marketing emails. The same thing is happening in Firefox on both my Windows machine and my Mac. Nutshell told me to uninstall and reinstall Firefox, but that didn't help. If I use the "Refresh Firefox" command, the images show up but only briefly, then they're gone again.

I can use Chrome instead of Firefox and everything works, but I would prefer not to. Any suggestions?

Hello. Since re-installing ZoneAlarm Security Suite (due to a ZA problem) last evening, after I turned on my pc today I am getting a new tab opens up on every FireFox browser window seeking permissions for "Harmony Web Protection Privacy Policy". (There are four new tabs for that which have opened since I commenced typing this!).

Is this a ZA problem or a Firefox problem? Also, please, how do I get rid of these damned new tabs? TIA.

I have routinely copied multiple cells of Excel data and pasted it into Word in either Box or on my laptop. The pasted data is pasted into a Word chart - each Excel cell of data is pasted into its own box in the Word chart. However after just moving to One Drive, the copy/paste action fails to paste correctly into Word via One Drive. Instead of each Excel cell of data being pasted into its own box in the Word chart, all the cell data from Excel gets pasted into only the 1st box in Word when using One Drive. This is unique to Foxfire. The problem does not occur using Edge or Chrome. Can you please help to suggest what might be an easy solution. This is on a brand new Dell Latitude using Windows 11. Thank you.

I was wonder when the next browser update may be come as I would like to watch YouTube on Firefox again. As it has been over a month since the last update that made it so YouTube doesn't load the video anymore. (I have tried every suggestion online to correct this and nothing)

Hi there,

My copy of Firefox in Windows auto-updated yesterday and wiped out all of my bookmarks. Is there any way that I can retrieve these? I apparently wasn't running the browser logged in, and I had no backup.

Thanks.