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WEBSITE FEATURES NO LONGER WORKING (BUT STILL DO WITH MS EDGE!!)

Hi, My wife & I have used Firefox for some considerable time now and like it a lot. However, we have been having trouble with Firefox recently and wonder if you are a… (read more)

Hi,

My wife & I have used Firefox for some considerable time now and like it a lot.

However, we have been having trouble with Firefox recently and wonder if you are aware of this. It manifests itself in a very subtle way with only some FEATURES of a particular website not operating, (but no ‘warning’ messages whatsoever).

To begin with, I was at a loss to understand why something didn’t work but, now that this has happened to me on THREE different websites (with features that work perfectly well under MS Edge!), I have come to the conclusion that Firefox is the only “common denominator”.

The first problem was with https://www.parcel2go.com. They have a “Live Help” (Chat) feature. It no longer works with Firefox!

The second was with https://account.patientaccess.com. Try to order “repeat prescriptions” and all is well – until you hit “send”. It no longer works with Firefox!

Today, I have discovered that with https://www.bt.com I am now longer able to access my BT email accounts. Furthermore, they also have a “chat” facility – except that is now also ‘invisible’ to Firefox!

I have seen mention that DuckDuckGo (which I also use) might be involved here?

What’s happened?!!

Asked by goshjm 4 months ago

Last reply by CraigS26 4 months ago

wordle

Wordle does not work properly on FireFox. It does not recognize characters that I enter as valid characters in the solution of the day. This occurs quite frequently. … (read more)

Wordle does not work properly on FireFox. It does not recognize characters that I enter as valid characters in the solution of the day. This occurs quite frequently.

Asked by jholder98 3 months ago

Last reply by FredMcD 3 months ago

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However works fine on private window

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However… (read more)

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However works fine on private window

Asked by Hbarhorse 1 month ago

Last reply by Dropa 1 month ago

Firefox cannot access many websites

Further to my post about Firefox not connecting to websites. We use Norton 360 for virus control. Nothing has changed there. When searching the net for information Firefo… (read more)

Further to my post about Firefox not connecting to websites. We use Norton 360 for virus control. Nothing has changed there. When searching the net for information Firefox for the last month is unable to access many websites. This only happens with Firefox. Something has changed and I cannot find out what it is so that I can correct it. The settings for microsoft edge are the same and it does not happen with it. I've tried resetting it,deleting and reinstalling but nothing changes.

Asked by John 1 month ago

Last reply by RobertJ 1 month ago

Firefox won't play nice with PearsonVue?

I'm trying to take a proctored test with PearsonVue. It keeps saying on the system test that Firefox is still running. I've tried shutting down through Task Manager. I… (read more)

I'm trying to take a proctored test with PearsonVue. It keeps saying on the system test that Firefox is still running. I've tried shutting down through Task Manager. I've tried rebooting and just using Chrome to access the test page. It still says it's running. Next step is to uninstall...surely there's another solution!?

Asked by lava1 4 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

Using phone as a hardware security key

On some of the sites that support hardware 2FA, I notice in Chrome there is an option to add an android phone for as a security key. I tried this out by adding my Pixel 3… (read more)

On some of the sites that support hardware 2FA, I notice in Chrome there is an option to add an android phone for as a security key. I tried this out by adding my Pixel 3aXL as a key. Afterwards, when I log into the site, I have an option to use the iphone for 2FA, and when I select it, it sends a push notification to my phone to approve or deny.

I tried this in Firefox and there is no option for it. In about:config, I tried playing around with security.webauthn.ctap2 and security.webauth.webauthn_enable_softtoken, but neither enable the option. I was wondering what would enable such a support on Firefox?

Asked by paulsiu1887 2 days ago

Last reply by jonzn4SUSE 2 days ago

Get older UI of firefox back

Hi Firefox For the past few updates you have changed your user interface (UI) from time to time and I have to say I am not really a fan of any of the new ones. However, i… (read more)

Hi Firefox

For the past few updates you have changed your user interface (UI) from time to time and I have to say I am not really a fan of any of the new ones. However, it was once possible to get some add ons like "classic theme restorer 1.4.5" to restore the older more compact and efficient look of firefox. However, I can't find any of those sort of add ons anymore and trying to manually change the look, revert settings and so many more options suggested on the internet is clunky, inefficient and quite frustrating to try and make work.

Is there any way to revert the UI back to a more classic look like in Firefox 89 (or the one from the verison attached in the image) rather than these newer "messy" ones, or will you hopefullt implement a function in the future where one can select an older UI for the browser? I can see from forums, discussions and more online that I am not the only one who wishes there was a way to get an older UI back as the newer ones, in my opinion are no way near as good as the older ones.

Hope you can help with this

Best Regards Klaus

Asked by Karlsen-97 2 days ago

Last reply by Terry 1 day ago

Facebook messenger not working for voice or video messages

all other browsers work fine apart from firefox since the latest update , I have been a firefox user for 20 years and if this continues then I will have to quit using it … (read more)

all other browsers work fine apart from firefox since the latest update , I have been a firefox user for 20 years and if this continues then I will have to quit using it . Tried everything i can think of and it still doesn't work

Asked by bernie.colley 13 hours ago

Last reply by p1977s 6 hours ago

hyperlinks on web pages have a small letter "a" in front or after the link

Hi, I have a web site that displays differently with the Firefox browser. IE & Google Chrome display OK. The links on my pages show up with a small letter "a" e… (read more)

Hi,

     I have a web site that displays differently with the Firefox browser.

IE & Google Chrome display OK. The links on my pages show up with a small letter "a" either in front or after the hyperlink. I'll try to attach a screen shot. Is there a setting in Firefox that will get rid of that issue ? Thanks for any help,

      Greg

Asked by records1 5 hours ago

Last reply by jscher2000 - Support Volunteer 4 hours ago

Windows Update caused browser resizing

It seems a Windows 8.1 update Aug 10, 2022 made my FF browser enlarge on my second screen from my laptop. Moving it back to the laptop makes it return to the correct siz… (read more)

It seems a Windows 8.1 update Aug 10, 2022 made my FF browser enlarge on my second screen from my laptop. Moving it back to the laptop makes it return to the correct size. I've tried the resolution, zoom, etc. Not sure what's happened to it to cause the enlargement. Zoom only works on the pages, not the tabs. It's the whole browser that is bigger, including the tabs. Open to suggestions.

Asked by theresdave 4 hours ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

  • Archived

Не работает adobe flash pleer windows 10 Firefox 790

На windows 10 запуская IP CAM, разрешаю flash pleer, появляется изображение и через несколько секунд - белый экран. На Chom-е и Edge все работает. Версия flash самая посл… (read more)

На windows 10 запуская IP CAM, разрешаю flash pleer, появляется изображение и через несколько секунд - белый экран. На Chom-е и Edge все работает. Версия flash самая последняя

С уважением, Алексей

Asked by pavlovar 1 year ago

Last reply by malikin 1 year ago

  • Archived

sneaky add-on "slideclocks.com"

Using Firefox 79 on Windows 10, all of a sudden I am getting requests to install an add-on identifying itself as slideclocks.com. I did not ask for it and every time I t… (read more)

Using Firefox 79 on Windows 10, all of a sudden I am getting requests to install an add-on identifying itself as slideclocks.com. I did not ask for it and every time I try to cancel by hitting the "Don't Allow" button, other windows pop up. It also seems to generate multiple Firefox windows, once I counted 18 of them. Doing an "end task" from the Task Manager doesn't help; they just pop back up. I tried reinstalling Firefox but the who process just repeated itself. I tried restarting with "firefox -safe" but that didn't seem to help. I also get a cmd window now and then with the same request to install slideclocks.com. Attached is a sample of multiple windows being generated by this add-on. So how can I get rid of it?

  • Archived

upload box wacky shows wacky ordering of files

firefox upload box shows file ordered by "modified". these files are in a different order than those displayed by Nemo. The files are all created at approximately the sam… (read more)

firefox upload box shows file ordered by "modified". these files are in a different order than those displayed by Nemo. The files are all created at approximately the same moment. Nemo orders them correctly file1, file 2, file 3 etc.

Asked by degilder 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Email: The screen that comes up to show you the messages that came.

Email: The screen that comes up to show you the messages that came. That comes up during any other thing I am doing on the computer. I do brain exercises which are ti… (read more)

Email: The screen that comes up to show you the messages that came. That comes up during any other thing I am doing on the computer. I do brain exercises which are timed. The menu comes up showing the new emails. It blocks the exercise I am doing plus it is very distracting. How can I shut this off.

Help, Judy

Asked by judybell806 1 year ago

Last reply by Wesley Branton 1 year ago