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  • Archived

My Browser deleted itself and left a folder of old files on my desktop, WHY?

My Firefox Browser deleted itself somehow and microsoft edge took over as the default browser. I clicked on the browser in my task bar and a grey error box came up and s… (read more)

My Firefox Browser deleted itself somehow and microsoft edge took over as the default browser. I clicked on the browser in my task bar and a grey error box came up and said the short cut needed to be removed because foxfire.exe was not found. Then on my desktop I had a new folder called "Old Firefox Data".

I had a issue yesterday where I downloaded 2 Viruses (in a zipped folder) off the firefox secure transfer app because I thought it was a contract for work. My virus scan software removed the 2 trojan viruses and corrected the unauthorized changes to my computer.

How did the entire Firefox.exe disappear? Do I still have a problem? Thanks in advance!

Asked by nytxalamo 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Malware

Malwarebytes Prem. Reported malware on one of your files. Website Blocked due to malware IP 138.68.50.216 Port 443 Type Out bound File c:\program file\Mozilla Fire Fox Fi… (read more)

Malwarebytes Prem. Reported malware on one of your files.

Website Blocked due to malware

IP 138.68.50.216 Port 443 Type Out bound File c:\program file\Mozilla Fire Fox Firefox.exe


Should I ignore it?

Asked by Jack.G 6 months ago

Last reply by FredMcD 6 months ago

Firefox: double start up each time

Hi Folks, I've used Firefox for years with no problem. Yesterday, I was seeking out a specific font. The website looked legit, but then a security block happened and I … (read more)

Hi Folks,

I've used Firefox for years with no problem. Yesterday, I was seeking out a specific font. The website looked legit, but then a security block happened and I don't recall if it was Firefox security or Acronis that flashed a brief "block" announcement. In any case, from that point on, several "racey" websites popped up every time I loaded Firefox. This happened even after I restarted my computer. I then checked to see if I had pop-ups blocked on the Firefox options. I didn't, so I checked the box against pop-ups. But what happens now is Firefox does an attempt to load TWICE with an odd jerk-flash movement. Only one Firefox browser window comes up -- and that's good -- but SOMETHING is still trying to make those "racey" websites load. Why? How?

All of that to say that I'm concerned about security. Should I uninstall Firefox and reinstall?

Thanks for your input! Bob Anderson

Asked by bobandersontn 5 months ago

Last reply by FredMcD 5 months ago

Password protect one tab

Is it possible to password protect one specific tab? I have a tab with my gmail open, and I use google to login to other sites, so it is sensitive. Some months ago my co… (read more)

Is it possible to password protect one specific tab?

I have a tab with my gmail open, and I use google to login to other sites, so it is sensitive. Some months ago my computer was remotely hacked and someone could get into my mail through firefox when I was not using it. I would prefer not having to log out every other minute and keep receiving email notifications, but make it impossible for someone to open that tab and poke around.

Note: I use Malwarebytes Premium since then, so maybe this is no longer necessary.

Asked by arkarian.87 1 month ago

Last reply by FredMcD 1 month ago

  • Archived

What is the proper procedure for reporting malicious links in Firefox Send?

I tried to post this question in the correct forum, but there is no option to choose Firefox Send as a product when asking a question. The Firefox Send forum at https://s… (read more)

I tried to post this question in the correct forum, but there is no option to choose Firefox Send as a product when asking a question. The Firefox Send forum at https://support.mozilla.org/en-US/questions/firefox-send appears to be empty and I didn't see a way to post there directly.

An email account at my school district was recently compromised and had sent out 122 malicious phishing links via Firefox Send before we stopped it and took control of the account back. I have the list of malicious Firefox Send links and I'd like to share them with the proper people at Mozilla so something can be done.

The files are all password-protected archives (I know the passwords) that contain malicious VBS files which have their code heavily obfuscated. I haven't yet tried to figure out what the VB scripts do - I was hoping a cyber security professional would be willing to take a look.

Someone please contact me so I can at least try to get the files taken down.

If I were to make a feature request for Firefox Send, it would be to add a button to report a file as malicious.

Asked by Brian G 1 year ago

Last reply by McCoy 1 year ago

  • Archived

firefox hijacked

I clicked on an ad on my local news site and got cryxos hijacking firefox. windows 7. Microsoft security essentials does not catch it but adaware does catch it. The probl… (read more)

I clicked on an ad on my local news site and got cryxos hijacking firefox. windows 7. Microsoft security essentials does not catch it but adaware does catch it. The problem is that it keeps coming back. Is my next step to uninstall firefox and reinstall it?

Asked by nommn 7 months ago

Last reply by FredMcD 7 months ago

Password sync and hack

I have had my passwords on lockwise for several years then when it stopped it went back to firefox browser. I was hacked last part of Dec 2021 and browser had all my pass… (read more)

I have had my passwords on lockwise for several years then when it stopped it went back to firefox browser. I was hacked last part of Dec 2021 and browser had all my passwords and stuff in it. All my passwords were removed I see now that I have been able to get back in it. Were the transferred to another ID? I know that the hackers got all my updated pwords. I was able to one by one get back into several accts and gain control of my login... now I have to figure out where all my stuff went. Please, help. Where do I go from here? Can you identify where all my stuff went and by whom?

Asked by joef 3 months ago

Last reply by FredMcD 3 months ago

  • Archived

Virus in downloaded Installation program

Mozilla Installer Down Load Has a Virus!!!!!!! Luckily my AVG Caught it! Down Loaded Update and had to "Revert to an earlier time" to remove updates. Was instructed afte… (read more)

Mozilla Installer Down Load Has a Virus!!!!!!! Luckily my AVG Caught it! Down Loaded Update and had to "Revert to an earlier time" to remove updates. Was instructed after GO BACK to Install complete new version, but Installer has virus (on Open) Use This for my Bank Account From Chase, but Chase WON'T let me use older version of your Browser. Running Win 7

H E L P !!!!!!

Lanna

Asked by lannababe126 7 months ago

Last reply by cor-el 7 months ago

  • Archived

how do i get rid of the clicktripz.com window?

There is a clicktripz.com window that has started opening whenever Firefox is started. It is not a tab, it is a pop-behind window which is now popping in front. … (read more)

There is a clicktripz.com window that has started opening whenever Firefox is started. It is not a tab, it is a pop-behind window which is now popping in front.

Asked by Tommyboy 7 months ago

Last reply by jscher2000 - Support Volunteer 7 months ago

  • Archived

Firefox unable to detect malicious websites

Firefox is unable to warn me of malicious websites like: https:// financeonline. to/in-en-azim-hashim-premji-loop/ ?header=logo&sxid=a3k8k1w6z21u&ttorigin=a3k8k1w… (read more)

Firefox is unable to warn me of malicious websites like: https:// financeonline. to/in-en-azim-hashim-premji-loop/ ?header=logo&sxid=a3k8k1w6z21u&ttorigin=a3k8k1w6z21u&fbclid=IwAR2Dg3DQ5KSRRxmq3kQS46qbtIC15_m_8lVXNP2Pbjtnxy47QI1EC8vOOzA

Whereas MS Edge Defender Screen did a wonderful job, and also Norton safe web did well in this regard.

Asked by Hellfire 7 months ago

Last reply by jscher2000 - Support Volunteer 7 months ago

How best can you monitor my browsing?

Co-browsing with Firefox is the best way to escape hacker's dangling hammer. Sometimes they slow down my connection to the Internet just to get at their target. Please he… (read more)

Co-browsing with Firefox is the best way to escape hacker's dangling hammer. Sometimes they slow down my connection to the Internet just to get at their target. Please help to stop them. I am afraid they may have configured my device to suit their desire since they access my account at will. Repeated access into my account despite my efforts to stop it.

Asked by Goddy Nwegbo 3 months ago

Last reply by FredMcD 3 months ago

Firefox now saves files in Download folder in spite Settings set to prevent this

Hackers will be very happy now that Firefox automatically download their malware and backdoors. Thanks to Firefox, hackers will be able to infect millions of world comput… (read more)

Hackers will be very happy now that Firefox automatically download their malware and backdoors. Thanks to Firefox, hackers will be able to infect millions of world computers and install ransomware and make havoc i financial, health, and other industries. Firefox will forever be praised by cybercriminals of the world.

Asked by bkoprivi 2 weeks ago

Last reply by FredMcD 2 weeks ago

Computer hacked

My computer was totally locked, even after I did hard reboot. Message on screen said to call "Microsoft" to unlock. It was not MS, but a company that "represented" MS. … (read more)

My computer was totally locked, even after I did hard reboot. Message on screen said to call "Microsoft" to unlock. It was not MS, but a company that "represented" MS. I don't know how they did gained access or if they are legitimate or scammers. Name of company is "Instantlivehelps" or Supreme Store. They wanted $350 to unlock the computer, which I have not yet paid. I have firefox, windows 10, and Norton 360 with lifelock and a secure VPN. Is there anything about Firefox that could have helped prevent this and if so, what can I do? I run a store off, so I have to be accessible. Also, I am very much a novice at this. Thanks.

Asked by bob279 1 week ago

Last reply by FredMcD 1 week ago

  • Archived

A duplicate page designed just like Firefox Addons, keeps installing an extension without permission.

I was searching for some music online, and I came across a website. It redirected me to a duplicate page, that is designed exactly like Firefox Addons. Now that site auto… (read more)

I was searching for some music online, and I came across a website. It redirected me to a duplicate page, that is designed exactly like Firefox Addons. Now that site automatically loads whenever I open my Firefox browser and keeps installing an addon without any permissions, even if the "Get addon" button isn't clicked. The URL of the site is https://black-mode-for-browser.site/Dark%20Fox%20%E2%80%93%20Get%20this%20Theme%20for%20%F0%9F%A6%8A%20Firefox%20(en-US).php. Please beware before checking on this link.

Asked by S Balaji 10 months ago

Last reply by FredMcD 10 months ago