Firefox Support Forum

I liked being able to hover over "Bookmarks" to see a list of websites. I do not like having to look at a separate window, and I do not care about whatever new features this comes with. How do I get Bookmarks to work the way they used to?

On History shows 403 forbidden and Apple official service. I could not clear or remove.

see also https://support.mozilla.org/en-US/questions/1321227

What is this ludicrous FLASHING TAB INSANITY every time you LOAD A FREAKING PAGE in the new firefox theme UI WHERE are the reasonable themes that do not GO INSANE EVERY PAGE LOAD that is bloody MADNESS HAHA! ALSO how to fix the address bar autofill THIS IS THE ONLY MAJOR BROWSER that does not autofill to subpage that you frequent WITH BOOKMARK AND ALWAYS TOP LEVEL DOMAIN ON PAGE, very silly and can VERY USE A FIX GET THIS BROWSER up to speed as the other ones THAT SHOULD BE DEFAULT CLEARLY! ADD ON FOR THAT EVEN TO MAKE A FIX. YES THANKS.

I have a HP laptop 15-BA009DX with a Firefox problem. I noticed that the newest Firefox release takes one of my backed up bookmarks that I restore - causing the folders to "leak" the bookmarks out of the folders. The result is a list at the bottom of the bookmarks menu containing several hundred bookmarks. It seems to only happen when you restore a bookmark .json file. I Loaded the Extended Support Release (ESR) version on my laptop and discoveredf that it doesn't have this bookmark "leak" problem.

I tried to install the ESR version on my other (standby) laptop in place of the "regular" version to fix this bookmark folder "leaking" but the ESR version appears to not completely install. I can't go to any web page and I can't access the Tools > Options page. When I select the "Options" choice, it doesn't do anything. I have tried to uninstall and reinstall both the ESR version and the "regular" version several times with the same result. I frequently get an install error message similar to "VCRuntime140_1.dll not found - Reinstall can fix this".

I am familiar with computers but I'm not a techie. Installing this should be a no-brainer, but I am baffled why it won't correctly install and work.

Any Idea what is causing this problem? Thanks for your kind reply.

When trying to get to paypal.com, I get stacked at the VERIFICATION (in French) display and can't get to the site. I've called paypal and tried from CHROME and it worked alright. I've changed the password,I've deleted the cookies in CLIQZ but can't get pass VERIFICATION. I must go to CHROME for any transactions with paypal. This didn't happen before (a few days ago). Could you pls help me??? Cristina Aragona

Dear Sir or Madam,

I am writing to you because of Mozilla's new add-on policies. I am especially focusing on the point: Encryption – standard, in-browser HTTPS – is now always required when communicating with remote services. In the past, this was only required when transporting sensitive information. While I am supporting this new rule, I would like to ask, if there is any chance to be excluded from this policy. I am the developer of Domain Country, an add-on which allows you to retrieve the geographical information (and other data) about a given domain. To retrieve this data, Domain Country uses the API https://ip-api.com/. Unfortunately, this API requires a paid key to be accessible via HTTPS (Example URL: https://ip-api.com/json/mozilla.org). While I am very frustrated about this solution, I still decided to implement it, because I could not find another free API service. To still ensure that users are protected against Man-in-the-middle-attacks, I decided to manually validate the data after it is received (the code for Domain Country is open-source. This is the line, I'm talking about: https://github.com/Myzel394/domaincountry/blob/master/src/apis/fetchDomainInformation.ts#L94). Domain Country will also be continuously updated to ensure the user's safety. As a student with only low income it is also impossible for me to pay for https://ip-api.com/.

I hope you understand my problems and consider excluding Domain Country from the new add-on policy.

The DOWNLOAD POPUP always has a lag before it lets you click OK WHEN NO DEFAULT download settings for that file type are set. VERY STRANGE could make a rationale for that with .exe which CANNOT HAVE DEFAULT SAVE SETTINGS APPARENTLY? BUT ALL FILES?? That is insanity POPUP APPLICATION LAG TO CLICK OKAY WHAT IN FREAKING LUDICROUS MADNESS is that load of garbage AHA!! SOLUTION and customization options to fix that would be VERY NICE APPRECIATED FOR SURE. Thank

Hi, I'm wanting to upgrade my Mac OS. Will all my Firefox data be retained including my saved sessions? Will opening Firefox have everything just like it was before the update, so that the last current session will open up with all the previously open tabs?

Why add-ons won't start with Firefox? Every time I need to manually disable and enable extensions Privacy Badger, uBlockOrigin (Privacy out of the box extensions) for it to be working, that is, they don't work upon start up. I have deleted the .mozilla folder in my Linux machine to reset firefox and it starts with add-ons only one time; when starting a second time, add-ons don't appear in the toolbar yet they are "enabled" but not working. As previously stated, I need to enable them manually.

Ever since evolving past the 70's version, "Print to PDF" from Firefox has had sporadic problems. I have now three times "upgraded" to various 80's series releases and though sometimes Print to PDF works, it more often fails. Once again i have "downgraded" to a 70's release, and i do not experience flaws.

I have posted at least twice of the issue, yet no one is able, or has done anything, about it. Fine. But to keep getting that annoying "New version available" notification is as irritating as malware, especially since "upgrading" will cause the system to malfunction, and the choice to spend time by your programmers to eliminate a safe internal method to disable this is very confusing; why was the decision made to eliminate the option to turn that annoyance off, creating an annoyance when the only time one would turn upgrades off would be when there was a malfunction with a release?

I did find the external registry fix, which, compared to pre early 60's releases having the setting, was a waste of my time to find, but more importantly, added an outside element of a breach of security. I do not understand the reasoning in the development team's thought process.

Tenho uma rede com mais de 500 computadores, publico documentos em pdf com bloqueamento de impressão na intranet, o firefox tem o plugin de pdf nativo e esse plugin quebra a segurança configurada do pdf, que no caso foi bloqueada a impressão e no firefox qualquer usuário consegue imprimir. Gostaria de saber como faço para desabilitar o plugin nativo pdf do firefox para todos os usuarios e que não consigam mais ter acesso em mudar a configuração, igual como fazemos com as configurações de proxy, onde fica desabilidado para o usuário a alteração

I'm currently using Firefox 78.15.0esr 64-bit and there's supposed to be an update to 90-something, but I don't want to upgrade because the reason why I downgraded to this version was a major problem I had with the latest Firefox--that problem being that it would go in and out of Full Screen mode by itself regardless of whether I was watching a Youtube video or not, even if I never pressed F11. It would just jump in and out of fullscreen on its own, sometimes just showing a black screen and forcing me to restart the computer entirely because when it holds on the black screen, my monitor would just turn off.

So, is there a way to opt out of this update if the upgraded ESR is just going to do the same thing as regular Firefox?

Hi Firefox Support Team,

Hoping you guys are doing well.

Recently, I am in Shanghai and I want to do some exam preparation on PTE english webiste. I used this same website 3 wks ago which was completely fine. I am quite concern about why recent can not use it, can you please help me to solve this issue, thank you very much!

Sarah Huang

I have used firefox for many years and really like it overall. One real problem is not being able to open new tabs to my home page (or what ever page I define to open). I have contributed to the project several times over the years but I am considering a replacement because of this issue. My hope is you might provide some solution without an addon, which always brings overhead. Please advise. Joe