Showing questions tagged:

hi windows 10 is making firefox crash when I play on facebook

hi when I play on facebook june's journey the game starts to crash in several different ways, windows 10 is supposed to start on october but I have been having lots of p… (read more)

hi when I play on facebook june's journey the game starts to crash in several different ways, windows 10 is supposed to start on october but I have been having lots of problems on mine since they send the end agreement notice, I am a 76 grandparent and I am not interested in new changes I am ok with my computer as it is, I've paid for windows 10 when it came out, and i will not pay again for a new one. Appreciate all the help I can get from you and many thanks in advance for your help

Open 1

19 crash reports in 3 days

Just got my repaired laptop back. Windows Home 23H2 build 22631.6199. Installed Firefox, synched my account. Firefox or a firefox tab have crashed 19 times in the last 3 … (read more)

Just got my repaired laptop back. Windows Home 23H2 build 22631.6199. Installed Firefox, synched my account. Firefox or a firefox tab have crashed 19 times in the last 3 days since the fresh install.

5 most recent submitted

Report ID Date Submitted bp-d5cc4d87-e2dd-4149-93ec-d91000260401 4/1/2026, 10:39 AM View bp-09b6f228-0b9e-4827-85e7-108df0260401 3/31/2026, 7:43 PM View bp-2edc9f85-37b3-4a37-8a1b-ed6390260331 3/31/2026, 11:03 AM View bp-df98c40c-38d4-4d41-ad0a-104430260331 3/31/2026, 10:59 AM View bp-5a3b7f96-699e-4096-98c4-411ab0260402 4/2/2026, 9:51 AM

Actually crashed while preparing this message. What to do?

Open 1 14

In firefox every tab opens then crashes immediately

I have just reinstalled Windows 10 and now I cannot see my old firex=ox history from prior to the reinstall of Windows 10 Is there a solution and also i downloaded firefo… (read more)

I have just reinstalled Windows 10 and now I cannot see my old firex=ox history from prior to the reinstall of Windows 10 Is there a solution and also i downloaded firefox and now every tab crashes immediately

Open 1 16

Enough is enough.

1 stop popping up stuff everytime i open firefox, thats why i left google in the first place 2 shut up about ai no human with an actual brain cares 3 fix the memory leak … (read more)

1 stop popping up stuff everytime i open firefox, thats why i left google in the first place

2 shut up about ai no human with an actual brain cares

3 fix the memory leak that has been a problem for maybe a little over a year now, no extensions installed firefox crashes on a regular basis when not in focus.

Fix these things and ill come back. Till then, im done downloading firefox for my systems and my customers. Its unstable and unusable... In a time where theres barely any other option.

Youre pissing your userbase off.

Sincerely,

Disappointed.

Open 1 17

Firefox close randomly and forget my open tabs

My firefox has been closing while I am away from my computers. I have a few computer running linux (Ubuntu 24.04) and one in mac osx (Big Sur). Usually, I can start firef… (read more)

My firefox has been closing while I am away from my computers. I have a few computer running linux (Ubuntu 24.04) and one in mac osx (Big Sur). Usually, I can start firefox and it will remember my tabs which is annoying but still manageable. However, once in a while, (which happened yesterday), all the firefox closed on all the computers and it forgot my tabs when I start firefox again.

I have already set app.update.auto to false on all of the firefox instance prior to this incident to avoid firefox update would close out firefox itself. So if anyone has any idea of what to check to see why firefox keep closing and/or why once in a while it will not remember my tabs, I would really appreciate it.

Open 1 40

Firefox crashing when downloading file

Hello, I would like to report a potential bug in Mozilla Firefox related to recent updates. After downloading a PDF file and opening it directly in the browser, the tab c… (read more)

Hello,

I would like to report a potential bug in Mozilla Firefox related to recent updates.

After downloading a PDF file and opening it directly in the browser, the tab crashes. Following this crash, it becomes impossible to open any files (regardless of file type) within the browser — every attempt results in another tab crash. The crash report cannot be reviewed, as the tab fails immediately and can only be closed.

As a temporary workaround, changing the default PDF handler to an external application prevents the issue. However, this is not a viable solution for us, since some of our internal systems require PDFs to open directly in the browser after download.

We have verified that this issue does NOT occur in version 148.0.2 — everything works correctly there. However, after updating to version 149.0, the problem reappears consistently. Firefox also automatically updates after synchronization, making it difficult to remain on a stable version.

According to the release notes, there were changes in PDF handling in recent updates, so this may be related to a technical regression.

Could you please investigate this issue or advise on a proper fix or workaround?

Best regards, Daniel Mazur VanityStyle IT Specialist

Open 1 41

Crashes on windows 11 -cant even access support since upgrade

Since downloading the New upgrade today I cannot access anything! TAb crashes everytime. Wish I could go back as have used firefox for years and will now have to find al… (read more)

Since downloading the New upgrade today I cannot access anything! TAb crashes everytime. Wish I could go back as have used firefox for years and will now have to find alternative. Have had use the dreaded chrome to post this!

Open 1 42

mozilla crashing and deleting info out of forms i have filled and not restoring previous session as it always does

i am not happy right now, lately mozilla is crashing and requesting restart on sensitive documents and not restoring previous sessions, i spend lots of time and energy fi… (read more)

i am not happy right now, lately mozilla is crashing and requesting restart on sensitive documents and not restoring previous sessions, i spend lots of time and energy filling documents for it to just mysteriously vanish my hard work, so not happy right now.

Open 1 50

Capturing Logs after Running Troublshooting Mode

I had an issue where my browser disappeared. Here are specifics for my installation. Name Firefox Version 142.0.1 Build ID 20250827004350 Distribution ID raspberrypi… (read more)

I had an issue where my browser disappeared. Here are specifics for my installation.

Name Firefox Version 142.0.1 Build ID 20250827004350 Distribution ID raspberrypios User Agent Mozilla/5.0 (X11; Linux x86_64; rv:142.0) Gecko/20100101 Firefox/142.0 OS Linux 6.12.62+rpt-rpi-2712 #1 SMP PREEMPT Debian 1:6.12.62-1+rpt1~bookworm (2026-01-19)


I relaunched and then restored previous session. After that, I searched open tabs, but when I selected a tab that was reported to be opened,  it was not restored. I went to troubleshooting mode and it worked fine suggesting some issue with an extension.  What, if any logs could I capture to help debug? thanks
Open 1 58

Tabs keep crashing

Hi The tabs have crashed notice keeps coming up on every change of page !!! I have the latest version installed with all my passwords saved, I am not a PC wizard so pleas… (read more)

Hi The tabs have crashed notice keeps coming up on every change of page !!! I have the latest version installed with all my passwords saved, I am not a PC wizard so please explain how to solve this simply its driving me crazy !

Thank you Michael

Open 1 64

Since your latest update, each time I open a new tab in Firefox it crashes. How do I fix this?

Since the latest Firefox latest update yesterday (02/24/2026), each time I try to open a new tab in Firefox it crashes. I get a "gah, your tab has crashed" message but w… (read more)

Since the latest Firefox latest update yesterday (02/24/2026), each time I try to open a new tab in Firefox it crashes. I get a "gah, your tab has crashed" message but when I hit the "restore" link nothing happens. How do I fix this at my end? Thank you.

Open 1 66

Firefox crashing

Firefox is crashing for me pretty consistently. It was happening with a significant amount of time in between each one but has escalated to the point where it is happenin… (read more)

Firefox is crashing for me pretty consistently. It was happening with a significant amount of time in between each one but has escalated to the point where it is happening once every few minutes now. I have checked for updates and ran Firefox in troubleshoot mode. There are no updates available for me, and it still crashed in troubleshoot mode. My most recent crash report is bp-462fb540-28d6-4d0c-8007-6428d0251028. I am running Pop!os and recently did a firmware update, so I am wondering if that is where the problem is originating from since I had no issues with Firefox prior to that update.

Open 1 69