The support.mozilla.org site is broken

Every time I open this site, whether I'm logged in or not, I get an endless text-based menu on the left with giant screen-filling icons in the middle and no content. The… (read more)

Every time I open this site, whether I'm logged in or not, I get an endless text-based menu on the left with giant screen-filling icons in the middle and no content. There's a critical issue with this site. I also tried the support link from the mozilla main page and it gives server errors or a similarly broken page. If that's how it works for basic stuff that AI can solve and run, how reliable is the Mozilla software?

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How can I get rid of NYPost pop-ups?

I get pop-up "alerts" in Firefox from the NY Post--thousands--so many that simply dismissing them without looking at them is time consuming. I don't see any way to stop … (read more)

I get pop-up "alerts" in Firefox from the NY Post--thousands--so many that simply dismissing them without looking at them is time consuming. I don't see any way to stop them, no "unsubscribe" and nothing in Firefox settings, but there must be a way. Can you help me?

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I am getting messages my browser is outdated and blocking me but my settings says updates have been made.

I have been blocked from making payments from the billpayer on my accounts with credit union. Even my Gmail says I am using an outdated browser but my settings history sa… (read more)

I have been blocked from making payments from the billpayer on my accounts with credit union. Even my Gmail says I am using an outdated browser but my settings history says it is all up to date. Bills are due and I need help in clearing this up. I am on Windows 7 Home Premium.Is there something further I need to adjust?

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Main screen on firefox has empty space on 3 sides and bottom and everything I load needs to be moved to be seen

The Firefox main screen has about 2" of space on 3 ides. The icons are so far down (the 4th side) that I cannot read the second line without moving the page up. Many of … (read more)

The Firefox main screen has about 2" of space on 3 ides. The icons are so far down (the 4th side) that I cannot read the second line without moving the page up. Many of the web sites I load are off kilter, mostly NYT and Facebook games which always have to be adjusted to a place where they are on the screen correctly. I have spent several hours searching through forums, resetting , refreshing , changing zoom, you name it. I then repeated the process with Gemini, at which point it seemed I only Made the Google search bar smaller but by now I m not even sure.

Open 2

Keep getting ad message. Can't view videos on yahoo. I use Ad REmover to block ads

Firefox is my browser. I use Yahoo.com for my email and news. On articles with videos attached, I get the message below (see uploaded image). It is trying to get me to ac… (read more)

Firefox is my browser. I use Yahoo.com for my email and news. On articles with videos attached, I get the message below (see uploaded image). It is trying to get me to accept adds in order to make full use of Yahoo.com capabilities. I do not want these adds. I thought my add blocker would prevent this. I use "Ad Remover". This just started this week. Before I was able to view any video loaded on the Yahoo cite. Any suggestions?

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Stop Profile request and go back to how I had it setup.

You guys did an update that now makes me choose a profile every time I log in. WHY? Keep it simple. I tried to go into Profile and keep it simple. Can you tell me h… (read more)

You guys did an update that now makes me choose a profile every time I log in. WHY? Keep it simple. I tried to go into Profile and keep it simple. Can you tell me how to go back to reset the old way?

Sometimes, you should leave well enough alone. Right????? HMMMMM???

All I want to do is open Firefox and go to my default page. Okay?

I will wait for your response.

Open 1

Firefox VPN: Add wildcard/regex domain exclusions with exceptions

https://bugzilla.mozilla.org/show_bug.cgi?id=2030039 Steps to reproduce: Open Firefox Enable Firefox VPN Go to VPN settings Try to add a domain to the exclusi… (read more)

https://bugzilla.mozilla.org/show_bug.cgi?id=2030039 Steps to reproduce:

   Open Firefox
   Enable Firefox VPN
   Go to VPN settings
   Try to add a domain to the exclusion list
   Attempt to use a wildcard (e.g., *.ru) or a regex pattern

Actual results:

The VPN only accepts exact domain names. Wildcards and regular expressions are not supported.

Expected results:

It should be possible to:

   Use wildcard patterns (e.g., *.ru) or regular expressions to exclude groups of domains
   Define more specific rules that override general patterns (e.g., exclude *.ru but allow a specific domain within that zone)

This would provide more flexible and practical control over VPN routing.

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I receive a "To display this page, Firefox must send information" warning everytime I login to my work websites (they use MS 365)

I've recently switched to Firefox but am finding some of the performance a bit cumbersome. I am continually being asked to hit "Send" ["To display this page, Firefox must… (read more)

I've recently switched to Firefox but am finding some of the performance a bit cumbersome. I am continually being asked to hit "Send" ["To display this page, Firefox must send information ..."] when I am logging into my Outlook email or looking at my bank information. I'd rather not be "resending" these pages each time and am wondering if there is a setting.

Edition Windows 11 Pro Version 25H2 Installed on 2025-12-10 OS build 26200.8246 Serial number YX0J28CC Experience Windows Feature Experience Pack 1000.26100.297.0

Thanks, Nancy

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I can't log into my account to sync because the email address associated with the account is no longer accessible. How can I overcome this hurdle?

How can I log in to my firefox account to sync on my new PC if I can't verify the email address associated with my account? I no longer have access to that email because… (read more)

How can I log in to my firefox account to sync on my new PC if I can't verify the email address associated with my account? I no longer have access to that email because my employer phased it out.

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Is there a way to add a secondary email on the account if you have lost access to the primary email?

I have lost access to the primary email on the account. I have 2fa setup on the account and I have backup recovery codes. When I go to add another email it sends a code t… (read more)

I have lost access to the primary email on the account. I have 2fa setup on the account and I have backup recovery codes. When I go to add another email it sends a code to the primary email, which has no access. Is there a way to use either 2fa or backup codes instead of the code sent to primary email?

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How to disable redirects when clicking links?

So whenever I click on new tabs, it always leads to a redirect notice asking me to confirm if I want to open those tabs. I want it so that I don't get these notices, but… (read more)

So whenever I click on new tabs, it always leads to a redirect notice asking me to confirm if I want to open those tabs.

I want it so that I don't get these notices, but the links I click on just open automatically. I have tried the following settings in about:config based on a few threads online:

accessibility.blockautorefresh

network.http.redirection-limit

A few other settings to that I have turned on and off but no difference.

A lot of the websites are also confusing because they seem to want to turn redirects ON rather than off, so potentially I am struggling to follow the correct information.

Any help appreciated.

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extensions to speed up firefox browser

Windows club downloads to speed up firefox browser: Firemin, Firefox Booster,Speedyfox and Firefox Preloader. Are these offered through firefox settings? Are they safe t… (read more)

Windows club downloads to speed up firefox browser: Firemin, Firefox Booster,Speedyfox and Firefox Preloader. Are these offered through firefox settings? Are they safe to use with my Firefox browser?

Open 3

YouTube videos are consistently choppy when I watch them in Firefox.”

“Whenever I play YouTube videos in Firefox, the playback stutters and becomes choppy. This happens even at lower resolutions (e.g., 480p). I’ve tested on Chrome and Edge,… (read more)

“Whenever I play YouTube videos in Firefox, the playback stutters and becomes choppy. This happens even at lower resolutions (e.g., 480p). I’ve tested on Chrome and Edge, and the videos play smoothly there. I’m using Firefox version [insert version number] on [insert operating system]. I’ve already tried clearing cache, disabling extensions, and updating drivers, but the issue persists. Could you help me troubleshoot what else might be causing this?”

Open 1