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Password change

Have been having trouble with passwords and then to change them on Yahoo. tried to down load Firefox as I had this before as gone now im having trouble making this my def… (read more)

Have been having trouble with passwords and then to change them on Yahoo. tried to down load Firefox as I had this before as gone now im having trouble making this my default but somehow it isnt downloading.

Asked by geeyadee 5 months ago

Last reply by markwarner22 5 months ago

cannot sign into accounts on websites

Support I am having problems accessing my accounts on certain web sites, I can access them with other browsers, just not Mozilla Firefox. The two main sites are: https://… (read more)

Support I am having problems accessing my accounts on certain web sites, I can access them with other browsers, just not Mozilla Firefox. The two main sites are: https://www.bigfishgames.com https://www.spectrum.net How do I solve this problem? Firefox has been my default Browser for two decades now, but if this problem continues it will not remain as the default. Michael

Asked by DevilDog 5 months ago

Last reply by markwarner22 5 months ago

I'm locked out of my Coinbase account, because Mozilla is requiring me to use a USB device with Passkey, have no idea what that is, or why it's locking me out of my own Coinbase account.

Somehow, my sign-in on Coinbase is now asking for me to insert a USB device into my computer as a passkey, and that is there because of Mozilla Firefox. I tried a couple … (read more)

Somehow, my sign-in on Coinbase is now asking for me to insert a USB device into my computer as a passkey, and that is there because of Mozilla Firefox. I tried a couple weeks ago to sign in, after my phone was broken, and in the process this new way of requiring me to have some USB device came about, now I cannot log into my Coinbase account, cannot buy or sell, do anything because Mozilla is requiring me to use a non-existent USB drive with a digital passkey. I cannot call and talk to Coinbase, and I have no idea how to reach Mozilla to cancel this either.

Asked by Doug 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

rejected password login

what is going on? unable to log into firefox on android mobile ? I have my password saved in bitwarden Hasn't been changed since 2018 not compromised, randomized &am… (read more)

what is going on? unable to log into firefox on android mobile ? I have my password saved in bitwarden Hasn't been changed since 2018 not compromised, randomized & generated by bitwarden Mozilla is now trying to tell me it's incorrect when copy pasta into password line same password used to log into this account on this computer what gives?

Asked by Jason O 5 months ago

Last reply by markwarner22 5 months ago

Firefox 135.0 conflict with Outlook

Why does Firefox 135.0l not allow sending emails via Outlook? Repeating redirects detected. clientIPAddress 68.13.174.72 X-ClientId: 76D35CD4C3AA4891AB2A5745F0ED325B X… (read more)

Why does Firefox 135.0l not allow sending emails via Outlook?

Repeating redirects detected.


clientIPAddress 68.13.174.72 X-ClientId: 76D35CD4C3AA4891AB2A5745F0ED325B X-Redir-Error AsMgcsYBzMnOKJZI3Qg|AsMgcsYBKQUkJ5ZI3Qg|AsMgcsYBjLWOJZZI3Qg|AsMgcsYBpo7hI5ZI3Qg|AsMgcsYBBlnEIZZI3Qg|AsMgcsYBIsGkH5ZI3Qg|AsMgcsYB6IjFHZZI3Qg|AsMgcsYBaHQrHJZI3Qg|AsMgcsYBnoh5GpZI3Qg|AsMgcsYBCsEMGZZI3Qg|AsMgcsYB7_qAF5ZI3Qg X-FEServer CH3P220CA0008 Date:2/8/2025 11:13:12 PM

Asked by jkwood307 5 months ago

Last reply by LC 4 months ago

Account having problem

I just made this account today with the password saved to Firefox password but it keep saying I got it wrong please help if not it's okay it's new I can make another one … (read more)

I just made this account today with the password saved to Firefox password but it keep saying I got it wrong please help if not it's okay it's new I can make another one

Asked by Ramz666 4 months ago

Last reply by markwarner22 4 months ago

Latest update always asking for PW

What the heck is going on? Update 136.0.1 I wants me to log in with the primary PW EVERY time I open it. Every time. I don't need that, and don't need the PW. Is t… (read more)

What the heck is going on? Update 136.0.1

I wants me to log in with the primary PW EVERY time I open it. Every time. I don't need that, and don't need the PW.

Is there a way to turn that off? It's a royal pain.

Asked by finepoint 3 months ago

Last reply by TyDraniu 3 months ago

Passwords are no longer syncing between devices in Mozilla sync account.

None of my saved passwords in my Mozilla account are showing up when I switch laptops and try to logon to various sites. Instead I have to manually enter the passwords fo… (read more)

None of my saved passwords in my Mozilla account are showing up when I switch laptops and try to logon to various sites. Instead I have to manually enter the passwords for the sites every time even though the sites show that I have saved passwords for that site in my Mozilla account. When I type the password in a old or new site, Mozilla doesn't even ask if I want to save the password anymore.

Asked by snowwcat 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Question about picture in picture mode

I loved the picture-in-picture mode. However, when I closed the picture in picture mode, the video automatically stopped. Is there any ways where the video still plays ev… (read more)

I loved the picture-in-picture mode. However, when I closed the picture in picture mode, the video automatically stopped. Is there any ways where the video still plays even after I closed the picture in picture mode?

Asked by Lox 3 months ago

Last reply by markwarner22 3 months ago

How can I delete places.sqlite? Privacy concern.

places.sqlite: this file records EVERY website I've ever visited in a db table! This despite opting out of History and flushing daily It's frustrating that FF surreptiou… (read more)

places.sqlite: this file records EVERY website I've ever visited in a db table! This despite opting out of History and flushing daily It's frustrating that FF surreptiously collects such personal info. Why record every site I visit, date-timestamps, frequency, etc.?

moz_historyvisits_dateindex ON moz_historyvisits (visit_date) moz_places_lastvisitdateindex

As test, I changed the name to places-sqlite.old to see if FF will create a new one It didn't make a new table; re-created the old one.

I need to update FF because of the expired certificates, but would like to clear these out first. Similarly, can I get rid of the icon database? My bookmarks are backed up as JSON and HTML files. I just wished they didn't contain extraneous info

Asked by plew29881 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Lost My Data Please Help

Hi I installed a new Windows but forgot my Firefox password. Please help me get my information back. I had multiple passwords and a long history in my account. I have bee… (read more)

Hi I installed a new Windows but forgot my Firefox password. Please help me get my information back. I had multiple passwords and a long history in my account. I have been using Firefox for years. I can authenticate however you want. Please I need my information.

Asked by Ali 3 months ago

Last reply by markwarner22 3 months ago