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mozilla extension " screen recorder " logo not showing on my screen

I have downloaded the mozilla extension " screen recorder". After giving all permissions , the logo of this extension is not showing on my screen .SO, I am not able to u… (read more)

I have downloaded the mozilla extension " screen recorder". After giving all permissions , the logo of this extension is not showing on my screen .SO, I am not able to use this extension facility. Please solve it. And also I have been blocked for accessing this extension owner' s website. THANK YOU. OM PRAKASH GUPTA

Asked by om prakash Gupta 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

I cannot enlarge images on facebook

When I am on Facebook and I am viewing photos and I attempt to enlarge them for better viewing all i get is a black screen. I was not having this problem before. If I cha… (read more)

When I am on Facebook and I am viewing photos and I attempt to enlarge them for better viewing all i get is a black screen. I was not having this problem before. If I change browsers to Google Chrome or MSN I do not have this issue. I prefer to use Firefox as my default browser, I have not changed any settings that would affect this so I am not sure why this is happening only on Firefox!. Please assist. Thanks in advance.

Asked by trenzo_69 5 months ago

Last reply by markwarner22 5 months ago

Amazon search results sort priority

H! For a long time now, at least a year, I cannot change the sort priority for search results on Amazon. Whenever I try to change to any other sort method other than Fe… (read more)

H!

For a long time now, at least a year, I cannot change the sort priority for search results on Amazon. Whenever I try to change to any other sort method other than Featured, the page just reloads and switches right back to Featured results. It happens on all my computers. I know this is a Firefox issue because this doesn't happen when I search Amazon with Chrome or on the Amazon app.

Anyone got an idea what's going on here?

Asked by Chaz 5 months ago

Last reply by markwarner22 5 months ago

cannot sign into accounts on websites

Support I am having problems accessing my accounts on certain web sites, I can access them with other browsers, just not Mozilla Firefox. The two main sites are: https://… (read more)

Support I am having problems accessing my accounts on certain web sites, I can access them with other browsers, just not Mozilla Firefox. The two main sites are: https://www.bigfishgames.com https://www.spectrum.net How do I solve this problem? Firefox has been my default Browser for two decades now, but if this problem continues it will not remain as the default. Michael

Asked by DevilDog 5 months ago

Last reply by markwarner22 5 months ago

Word replacement - Mr. Bully

When I open Robert Reich's substack article of the day, I'm finding that whenever the comments, the word "Trump" is replaced by "Mr. Bully". One can see the original by … (read more)

When I open Robert Reich's substack article of the day, I'm finding that whenever the comments, the word "Trump" is replaced by "Mr. Bully". One can see the original by opening repost. If it is one of my own comments I can open Edit and see the original. I asked Substack support about it and they say it isn't them and to check with my browser. OK, Firefox, is this a new "feature" of Firefox or someone hacking Firefox. Would you please look into this for me.

Asked by clwolffire 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

why would firefox cease functioning overnight??

I have been messing with my computer and this morning Firefox had ceased to function, and I will be looking for my extensive bookmark list here or on another drive.. I j… (read more)

I have been messing with my computer and this morning Firefox had ceased to function, and I will be looking for my extensive bookmark list here or on another drive.. I just feel that windows 11 is pernicious!!

Asked by Nancy Jane 4 months ago

Last reply by cor-el 4 months ago

Screen Time site blocker stopped working on Firefox

Hello, I use Screen Time to block sites on my Mac, running Sequoia 15.1.1. For some reason, it recently (within the last 2 weeks or so) stopped blocking sites on Firefox… (read more)

Hello,

I use Screen Time to block sites on my Mac, running Sequoia 15.1.1. For some reason, it recently (within the last 2 weeks or so) stopped blocking sites on Firefox 134.0.2, but not on Safari.

Is this a known issue? Is there a solution?

Thank you for your help.

Asked by richardlanguage 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

The webpage loads too slowly

Hi, I'm having some issues with Firefox. I'm opening a website (which I usually visit) even slower than with Tor at the same time. I'd love to know why and how to fix it.… (read more)

Hi, I'm having some issues with Firefox. I'm opening a website (which I usually visit) even slower than with Tor at the same time. I'd love to know why and how to fix it.

Asked by mozilla687 4 months ago

Last reply by jonzn4SUSE 4 months ago

boot up after 'sleep' mode

my new monitor offers a screen where I can shut down, sleep, or restart.......I usually chose sleep, because I think it allows me quicker access to my browzer home page w… (read more)

my new monitor offers a screen where I can shut down, sleep, or restart.......I usually chose sleep, because I think it allows me quicker access to my browzer home page when moving the mouse for reboot. However, about six or more times now, the sleep mode will stop, a "don't interrupt" message in ghost script in the upper left hand corner of the screen comes on, the an HP logo with a dizzing circular moving gif suggest the computer is starting........no so. I have waited 30 minutes or more, started and stopped with the power button, hit every key on the board and swear prolifically now and then with NO results.

Using a fairly new HP computer, win 11, and version 134.0.2 of FireFox......AND, I'm a good guy. I think so, anyway. What am I doing wrong. It seems that each time this happens, if and when the computer will restart, that FireFox has an update in the wings and needs to have that installed before I move on to use the pc. Is there a connection?

Sid Hausding paid subscriber and fan of FireFox since your beginning

Asked by avidsid 4 months ago

Last reply by markwarner22 4 months ago

gliches on videos and no sound

Hello mozilla support team I am Gina I have this problem for about two or three weeks now.I try to watch videos on mozzila firefox and I get gliches and sound dose'nt wor… (read more)

Hello mozilla support team I am Gina I have this problem for about two or three weeks now.I try to watch videos on mozzila firefox and I get gliches and sound dose'nt work.I don't have those problems on vivaldi at least at this moment. I realy hope you can solve those issues. Kind Regads! Gina Monica Ciuca

Asked by Gina Monica Ciuca 4 months ago

Last reply by jonzn4SUSE 4 months ago

Firefox Find in Page not finding anything

I downloaded a PDF and used Firefox to view the file. I'm trying to find key words in the PDF and I always get phrase not found. As a test I inputted a word I found in th… (read more)

I downloaded a PDF and used Firefox to view the file. I'm trying to find key words in the PDF and I always get phrase not found. As a test I inputted a word I found in the document but find in page stated phrase not found. What am I doing wrong? I remember that I have used that feature in the past and it worked.

Asked by sparky1957 4 months ago

Last reply by jonzn4SUSE 4 months ago

Website pages will not load.

Starting early this morning I could not open a website (where I purchase supplements) I have accessed in the recent past. I added the address to the DNS listing but that… (read more)

Starting early this morning I could not open a website (where I purchase supplements) I have accessed in the recent past. I added the address to the DNS listing but that didn't help. In the verification lock icon in front of the address it says the connection is secure. But below it states the Connection verified by a certificate issuer that is not recognized by Mozilla. Prior to 1/22/25, I had no issues opening this or other websites. It doesn't matter if I have my VPN turned off or not, the website does not open. Was the Mozilla update of 1/22 the cause? If so, how do I rectify the issue I currently have? If not, how do I rectify the issue I have?

Asked by nemesis56 4 months ago

Last reply by jonzn4SUSE 4 months ago