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Title: Issue Recovering Firefox Data After Reinstalling

Hello everyone, I recently reinstalled my Linux system, Parrot OS, which comes with Mozilla Firefox. Unfortunately, I forgot my Firefox password, which forced me to rese… (read more)

Hello everyone,

I recently reinstalled my Linux system, Parrot OS, which comes with Mozilla Firefox. Unfortunately, I forgot my Firefox password, which forced me to reset it to log in.

Since this reset, Firefox no longer loads my bookmarks, extensions, or saved accounts.

Does anyone have suggestions for recovering this data? Is there a way to find my old profiles or backup files?

Thank you in advance for your help!

Asked by Frankenzy 5 months ago

Last reply by Henry James 3 weeks ago

Update an old computer

Have an old computer and running Ubuntu Want to keep Firefox but old man and don’t understand certain aspects Could somebody email me a link that help? Is there such an… (read more)

Have an old computer and running Ubuntu

Want to keep Firefox but old man and don’t understand certain aspects

Could somebody email me a link that help? Is there such an animal?

Email to

Asked by bsmitty55 3 weeks ago

Last reply by James 3 weeks ago

Installing Firefox Linux direct from Mozilla repository failes

I try to install Firefox directly from the Mozilla repository. For that, I read the article "Install Firefox on Linux" and followed the install instructions in first cha… (read more)

I try to install Firefox directly from the Mozilla repository.

For that, I read the article "Install Firefox on Linux" and followed the install instructions in first chapter "Debian-based distributions" step-by-step. (article https://support.mozilla.org/en-US/kb/install-firefox-linux)

Unfortunately, with every attempt to install Firefox, the Firefox LinuxMint (Ubundu) package will be still installed. The command to priorise the Mozilla Repository seems to have no influenace.

How can I prevent/avoid to use the LinuxMint/Ubundu repository? I wan't to install and update Firefox direct from Mozilla source.

I'm using Linux Mint 22.1 Xia base (Ubuntu 24.04 noble)

Asked by Herzi-Linners 4 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

App Update "disabled by my organization" but I'm not using an enterprise network. DisableAppUpdate is set to true for some reason (not by me)

Hi, I said most of it in the title. Somehow, my Firefox DisableAppUpdate policy got set to 'true' & when I try to change it Firefox says sorry "this is managed by yo… (read more)

Hi, I said most of it in the title. Somehow, my Firefox DisableAppUpdate policy got set to 'true' & when I try to change it Firefox says sorry "this is managed by your organization". But I'm not currently signed in to an enterprise network. This is on private wi-fi. Can you all fix this? I need to be able to manage policies like this *for my personal browser*, less is not okay. Thank you for your help.

Asked by onymousalan 2 weeks ago

Last reply by James 2 weeks ago

firefox update

I was informed that I need to update Firefox. (Currently running Version 120.0.1 (64-bit) Linux (Fedora). I downloaded firefox-136.0.tar.xz but it is not auto installing… (read more)

I was informed that I need to update Firefox. (Currently running Version 120.0.1 (64-bit) Linux (Fedora). I downloaded firefox-136.0.tar.xz but it is not auto installing. I checked the Settings -> General -> Firefox Updates section, but it is grayed out. I do not have the ability to Check for Updates, or change the auto update options.

How do I install the update?

Asked by jmrice6640 2 weeks ago

Last reply by James 2 weeks ago

can't seem to update firefox

I keep seeing a warning that I'd better update firefox by March 14th. But when I try, there seems to be no easy way to do it. I can download the archives, either .bz2 o… (read more)

I keep seeing a warning that I'd better update firefox by March 14th. But when I try, there seems to be no easy way to do it. I can download the archives, either .bz2 or .xz, for several different versions (ESR or not), for Linux-64. But upon opening these archives, I don't see any obvious "INSTALL" script, nor a "README" or anything else to get me started. How deep do I have to dig into this, to get this simple task done? Why can't it be "one click"? I don't want to go through the hassle of setting up the Debian apt archive to point at Mozilla, since it doesn't seem to be in the defaults -- and why should I have to?

I try to follow the directions in Support, which direct me to the "three lines" menu -> Settings -> General -> Firefox Updates. But it doesn't "automatically download" the new update, in fact it doesn't even seem to try to check for updates, nor is there any link to click to make it update manually. What I see in that panel does not match the screenshot in the Support (see attached image).

I click on "download installer", but it just takes me to the same page where I can specify my language, etc., and then download the archive of the browser itself. No sign of any installer, as mentioned above.

Why is this so hard??? Has my browser been hacked to prevent updates? Please help!

--Benjamin Ketcham-McGrath

Asked by Benjamin Ketcham 2 weeks ago

Last reply by James 2 weeks ago

updates

using 64 bit Linux here. I download an update, but it doesn't do anything. It constantly tells me I need to download an update. Currently using 133.0.3 I managed … (read more)

using 64 bit Linux here.

I download an update, but it doesn't do anything. It constantly tells me I need to download an update. Currently using 133.0.3

I managed to get an update through Linux, but now I'm having trouble with Linux. I suspect I need to remove Firefox and reload it. I tried to do that one time but it didn't fix the problem.

Any help would be appreciated.

Jim

Asked by jmdantone 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

Firefox video support is broken in Facebook after update to v.136

After updating FF to v. 136.0 in Linux Mint 22.04, I noticed a problem with video playback in Facebook in some posts. A black screen appears with the message "Sorry, ther… (read more)

After updating FF to v. 136.0 in Linux Mint 22.04, I noticed a problem with video playback in Facebook in some posts. A black screen appears with the message "Sorry, there were problems playing this video". The problem also occurs after disabling all plugins and deleting the user.js file from the profile. The problem does not occur after starting firefox in troubleshoot mode, but then hardware acceleration using the GPU does not work (Compositing: WebRender (Software)). I noticed that in version 136 there were some significant changes in the topic of video decoding. https://www.phoronix.com/forums/forum/software/desktop-linux/1524008-firefox-136-beta-finally-enables-hardware-video-decoding-for-amd-gpus-on-linux-by-default I have an NVIDIA GT1030 GPU with 2 MB VRAM.

Christopher

Asked by firefox_kszwaba 2 weeks ago

Last reply by markwarner22 1 week ago

Firefox Freezing on Ubuntu 24.04, unfreeze if reposition window

I use Firefox with DuckDuckGo on Ubuntu 24.04, Gnome desktop. My Firefox browser window regularly freezes but can be unfrozen by simply repositioning the window. This is … (read more)

I use Firefox with DuckDuckGo on Ubuntu 24.04, Gnome desktop. My Firefox browser window regularly freezes but can be unfrozen by simply repositioning the window. This is really annoying.

I also use Chromium on the same system and there are no issues.

Any ideas?

Asked by dan341 6 days ago

Last reply by jonzn4SUSE 6 days ago

Getting message "Your browser is managed by your organization" in Linux Mint

I'm using Linux Mint cinnamon 22 and have the latest version of Firefox installed or updated from the app updates. Firefox was already installed and is my preferred brows… (read more)

I'm using Linux Mint cinnamon 22 and have the latest version of Firefox installed or updated from the app updates. Firefox was already installed and is my preferred browser. But i have the problem when i go to the settings page i see a message on top (picture attached with this post) that says "Your browser is manged by your organization".

Which is simply not true. This is my personal laptop and it belongs to me. I see an answer from Linux mint devs that they will take it up with Mozilla. But that was three years ago. Can this message be ignored or is it still the case? For peace of mind, how do i verify that something is not managing my device?

older post on this topic : https://support.mozilla.org/bm/questions/1366242 Operating system: Linux Mint 22.1 Cinnamon System: HP Envy 15t k100 personal laptop

Asked by Prasana Ramesh 5 days ago

Last reply by jonzn4SUSE 5 days ago

Unable to open gamil after updating the firefox today

Here are the dpkg/apt logs for update: 2025-03-19 12:33:16 configure firefox:amd64 136.0.2~build1 <none> 2025-03-19 12:33:16 status unpacked firefox:amd64 136.0.2~… (read more)

Here are the dpkg/apt logs for update:

2025-03-19 12:33:16 configure firefox:amd64 136.0.2~build1 <none> 2025-03-19 12:33:16 status unpacked firefox:amd64 136.0.2~build1 2025-03-19 12:33:16 status half-configured firefox:amd64 136.0.2~build1 2025-03-19 12:33:16 status installed firefox:amd64 136.0.2~build1


The problem is that when I tried opening gmail in my ubuntu, it is stuck at loading page, but other browsers like edge can open it without any problem (on the same system).

I tried every thing I can in the support forum of gmail/mozilla/others, but it's still stuck at loading.

That's all.

Asked by red_slayer 5 days ago

Last reply by jonzn4SUSE 4 days ago