I have observed that Firefox has a problem with incomplete rendering.

I have observed that firefox has a coloring problem. When firefox is minimized to the toolbar, after a while, maybe a few minutes, when it is opened, there is always blac… (read more)

I have observed that firefox has a coloring problem. When firefox is minimized to the toolbar, after a while, maybe a few minutes, when it is opened, there is always black uncolored content at the bottom of the screen, occupying about 1/3 of the height.

Attached are two screenshots.

Asked by SNCHUN LIN 1 month ago

Last reply by markwarner22 1 month ago

Unable to get to any website afterrupdating to Firefox version 137.

I recently updated my Firefox browser from version 136. to version 137. and after the update I was unable to get online to any website I tried and Firefox would freeze an… (read more)

I recently updated my Firefox browser from version 136. to version 137. and after the update I was unable to get online to any website I tried and Firefox would freeze and crash, generating a crash report that Mozilla probably didn't get because firefox couldn't send it. Safari was working, as was Chrome, so I know it wasn't a network issue. I cleared the cache and tried again and still nothing. I then uninstalled Firefox and reinstalled it from the Mozilla website, (had to use Safarii to get the Mozilla website) and still could not get to any websites. I'm on a Mac runnning OS 15.3.2 and I have a bootable backup of my machine that still had a copy of Firefox v 136 which i reinstalled on my mac and it works. What can I do to update to 137?

Asked by sfsherman 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

FF will not open any sites, just hangs there

When I open FF 137 on my iMac running OS 12.7.6, it just keep trying and trying with no link. When I try and quit it needs to be forced quick to stop running. There are n… (read more)

When I open FF 137 on my iMac running OS 12.7.6, it just keep trying and trying with no link. When I try and quit it needs to be forced quick to stop running. There are no fire walls and it worked yesterday 4-5-25 just fine, but no go today. I tried replacing FF and still no luck, what do I try now, [email removed]@yahoo.com

Asked by tucsonmac1 1 month ago

Last reply by Mutaz Awad 1 month ago

Firefox opens maximized, then minimizes, then maximizes again

When I open Firefox it opens a maximized window with tabs, then it opens a minimized with a single tab, then it reopens a maximized window with all session tabs. Each win… (read more)

When I open Firefox it opens a maximized window with tabs, then it opens a minimized with a single tab, then it reopens a maximized window with all session tabs. Each window displays in succession, one window at a time.

I'm on desktop using Windows 11.

I just read a post saying this behavior was caused by the resist fingerprinting feature. Can someone explain how that causes the repeated opening of browser window 3 times. Is there a way to retain the anti-fingerprinting behavior w/o the multiple window opening behavior?

Asked by Richard Silverstein 5 months ago

Last reply by Rob Longmire 3 weeks ago

Firefox connection slow to other websites

For about the last month, if I click on a link in an email or on a website that should connect to another website, there's a long delay in reaching that second site. This… (read more)

For about the last month, if I click on a link in an email or on a website that should connect to another website, there's a long delay in reaching that second site. This did not happen before. The delays are intolerable and do not occur on Chrome, for example. I prefer to use Firefox, but I feel I have no choice but to use Chrome instead. Can my issue with Firefox be fixed? Thank you for considering this issue.

Asked by massen 3 weeks ago

Last reply by pg_78 3 weeks ago

Unable to move different pages or have different tabs on my Mac Air laptop screen.

From the last two Firefox updates, I no longer can move sites screens around on my Mac Air laptop. Only one page at a time shows up and consumes the screen. I am no lon… (read more)

From the last two Firefox updates, I no longer can move sites screens around on my Mac Air laptop. Only one page at a time shows up and consumes the screen. I am no longer able to copy and past and move info to another screen. A couple of weeks agom I cleared my cache but not sure that had anything to do with it. Please suggest solutions. Is there an add on or something that needs adjusting?

Thank you.

Asked by Claudia MacLeod 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Enabling Netskope breaks Firefox

Hi Team, When we enable Netskope, all the searches breaks (specifically with Google Search Engine). It takes about 2 to 3 mins to do the first search, after which it con… (read more)

Hi Team,

When we enable Netskope, all the searches breaks (specifically with Google Search Engine). It takes about 2 to 3 mins to do the first search, after which it continues to work normally.

Furthermore, facebook takes too long to load (~4mins).

The netskope support team has asked us to make a few changes in about:config: 1. network.http.http3.enabled 2. QUIC protocol 3. network.udp.enabled

None of this works and even if it works, the problem is we have about 1500 devices.

Are there any reported issues ? And is there anything that we are missing ?

Asked by sohanvaradai 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Firefox crashes multiple times per day

Firefox has recently started crashing multiple times per day. The crashes do not seem to be website specific. Here is a list of my submitted crash reports. Please he… (read more)

Firefox has recently started crashing multiple times per day. The crashes do not seem to be website specific.

Here is a list of my submitted crash reports. Please help. Report ID Date Submitted bp-4a4b95cb-5de4-4c1a-a039-aa61e0250522 5/22/2025, 4:49 PM View bp-425d3fab-7ee9-4f42-8164-2fb570250522 5/22/2025, 4:49 PM View bp-96f2c479-039b-44a4-af5a-2289b0250522 5/22/2025, 4:49 PM View bp-f1c2ae9d-d9f2-4020-9fac-cc4dc0250522 5/22/2025, 4:49 PM View bp-e7b41459-4e4d-4120-8a9b-5fd140250522 5/22/2025, 4:49 PM View bp-eb018656-c009-449b-a0ec-4b1ad0250522 5/22/2025, 4:49 PM View bp-379d0e69-968d-4466-bb40-110c00250522 5/22/2025, 4:49 PM View bp-4c973572-f639-4093-ac3c-582e90250522 5/22/2025, 4:49 PM View bp-4eaa2ca6-a65c-4b69-9a65-acf030250522 5/22/2025, 4:49 PM View bp-244f6147-2410-45d2-83bb-ad0110250522 5/22/2025, 4:49 PM View bp-e0e22e8c-409a-4dd7-9f38-b35670250522 5/22/2025, 4:49 PM View bp-52f1f46e-c697-4a0e-a946-b46800250522 5/22/2025, 4:49 PM View bp-25042391-231a-4cb7-86ae-7fd570250522 5/22/2025, 4:49 PM View bp-77083bb2-4441-49e7-b621-e13530250522 5/22/2025, 4:49 PM View bp-bf165ce6-fd04-4252-9812-182b60250522 5/22/2025, 4:49 PM View bp-8f18227f-886a-4911-b1e1-05cf30250522 5/22/2025, 4:49 PM View bp-a0f3179b-d107-4c78-a7a1-b5b450250522 5/22/2025, 4:49 PM View bp-82e2715f-60d4-4452-8599-6e7a80250522 5/22/2025, 4:49 PM View bp-cea83fe7-3c58-4cf8-92a6-e665c0250522 5/22/2025, 4:49 PM View bp-0b234002-f59f-4d8d-a531-150af0250522 5/22/2025, 4:49 PM View bp-0dbbce40-5e20-49b6-8320-b97340250522 5/22/2025, 4:49 PM View bp-33f73341-552b-4704-957a-8f7d60250522 5/22/2025, 4:49 PM View bp-7138d2ac-e452-45a0-9c3e-9989d0250522 5/22/2025, 4:49 PM View bp-e4aad04e-743b-4a0e-aa70-1c57d0250522 5/22/2025, 4:49 PM View bp-acc8ec8e-f261-4087-86fb-4e8280250522 5/22/2025, 4:49 PM View bp-ee14e1b1-4e05-4699-a084-4e99f0250522 5/22/2025, 4:49 PM View bp-94a80472-37fa-4f5a-ac91-01ac10250522 5/22/2025, 4:49 PM View bp-75a32236-4cbd-470c-a531-469800250522 5/22/2025, 4:49 PM View bp-9a1633c1-d806-4a15-9ea2-05b310250522 5/22/2025, 4:49 PM View bp-c2c785fe-ea5a-4bac-9c2e-c8d550250522 5/22/2025, 4:49 PM View bp-8617ec7b-e8a6-43e6-aa45-8223c0250522 5/22/2025, 4:49 PM View bp-5ad2eca4-6eeb-4576-b9b7-1c4f10250522 5/22/2025, 4:49 PM View bp-a9a6b606-eaae-4bc0-95e8-88f8c0250522 5/22/2025, 4:49 PM View bp-0a0add6e-5359-4e95-9c53-b99ba0250522 5/22/2025, 4:49 PM View bp-68ff33ff-2576-46e2-a640-033d50250522 5/22/2025, 4:49 PM View bp-e5a72595-818e-4eb8-b6bd-f6fb80250522 5/22/2025, 4:49 PM View bp-fb84105f-be5f-4bc3-8840-89b8b0250522 5/22/2025, 4:49 PM View bp-8296a7d4-6861-45c7-913c-b57a20250522 5/22/2025, 4:49 PM View bp-e88dd1db-9754-4f05-b939-c117f0250522 5/22/2025, 4:49 PM View bp-db96ea58-f258-4555-a7c2-1d9a40250522 5/22/2025, 4:49 PM View bp-8c32df08-4906-48a6-9e13-0799e0250522 5/22/2025, 4:49 PM View bp-69f42d24-29bd-429f-a25b-7e2cf0250522 5/22/2025, 4:49 PM View bp-9f9147b9-5ab5-497d-8179-224b60250522 5/22/2025, 4:49 PM View bp-a2395594-c5a9-4faf-a7c8-4d1ef0250522 5/22/2025, 4:49 PM View bp-73b12d4f-e214-46ee-9b53-fe4390250522 5/22/2025, 4:49 PM View bp-21dbb59d-c084-407c-a40c-fa1c70250522 5/22/2025, 4:49 PM View bp-95e0edb2-60f6-417d-a9bf-db1eb0250522 5/22/2025, 4:49 PM View bp-9865fe2a-33d8-42ac-adab-9819e0250522 5/22/2025, 4:49 PM View bp-e3fe69de-578e-4463-b9b9-43e7a0250522 5/22/2025, 4:49 PM View bp-151af92d-73f7-415d-a400-c26380250522 5/22/2025, 4:49 PM View bp-0f8a7e58-4bf5-4d16-b039-f9d6e0250522 5/22/2025, 4:49 PM View

Asked by Jeff Kirsch 2 days ago

Last reply by Paul 2 days ago