• Archived

Spinner spins, pages won't load after viewing page source

Whenever I view a page source on Firefox, it then will not allow any other pages to load. They just spin. Once I restart FF, I can go to new pages. Is this a known issue?… (read more)

Whenever I view a page source on Firefox, it then will not allow any other pages to load. They just spin. Once I restart FF, I can go to new pages. Is this a known issue?

Asked by DirCat 1 year ago

Last reply by cor-el 1 year ago

  • Archived

A particular Facebook page won't load

I can't seem to get this one Facebook page to load. It is a private group page, no one else in the group seems to have a problem and I don't have the problem with other F… (read more)

I can't seem to get this one Facebook page to load. It is a private group page, no one else in the group seems to have a problem and I don't have the problem with other Facebook pages.

Asked by eswina07 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Transfering logins/passwords

Here is my situation: I have a new pc with it's own hard drive it boots up from. I also plugged in my old hard drive from the old computer that is gone and can access fil… (read more)

Here is my situation: I have a new pc with it's own hard drive it boots up from. I also plugged in my old hard drive from the old computer that is gone and can access files from there. How do I transfer the saved logins/passwords from the old hard drive to the new hard drive? I never had a Firefox account before so doing it through that or Lockwise is a no-go. I was able to get my Bookmarks from the old hard drive over to the new hard drive but am having trouble with the logins. Any help is appreciated!

Asked by Dave 2 years ago

Last reply by Wesley Branton 1 year ago

  • Archived

url bar font size

Is there a way to adjust the url bar's font size? I have found ways to adjust the font on just about everything in Firefox, except for the url bar. I'm using Firefox v68.… (read more)

Is there a way to adjust the url bar's font size? I have found ways to adjust the font on just about everything in Firefox, except for the url bar. I'm using Firefox v68. Thanks for any help!

Asked by njbetavirp 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

Where do I got to properly post Feature Requests / Suggestions

Where do I go to suggest new features? This seems to not be the right place, but it doe seem to be the correct place to ask where the correct place is. Please Note: I W… (read more)

Where do I go to suggest new features? This seems to not be the right place, but it doe seem to be the correct place to ask where the correct place is.


Please Note: I Write and modify Plugins alot. This is not about plugins/extentions or dealing things plugins can do. This is about FireFox it self.

Asked by mpheyse 1 year ago

Last reply by McCoy 1 year ago

  • Archived

I cannot stop Microsft Edge popup

Soemtimes, when I open Firefox (77.0.1), or do a search, a microsoft edge popup occurs. Attached are two screenshots showing it. I have checked everything under permissi… (read more)

Soemtimes, when I open Firefox (77.0.1), or do a search, a microsoft edge popup occurs. Attached are two screenshots showing it. I have checked everything under permissions. I even went into IE 11 and set to highest security and popups. Still the popup rears its ugly head. I appreciate any advise. Thanks.

Asked by stevesammet 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Fonts replaced with question marks in boxes

This problem is not new. Every time I've gotten fed up with Chrome and have fled to Firefox I've had this problem... I'm talking years! Screenshots are attached. If I ju… (read more)

This problem is not new. Every time I've gotten fed up with Chrome and have fled to Firefox I've had this problem... I'm talking years! Screenshots are attached.

If I just open Gmail, fonts display correctly in my inbox. If I click on an email to open a website, or type something into a Google search, I get what's attached. I have none of these problems using Chrome, Safari, or doing a Yahoo search.

I don't know if it's a font conflict? I've cleared the cache and cookies and restarted. I've opened Firefox in Safe Mode... the issue persists. Our Mac Book Pro laptop using Firefox as the browser also does not have any issues.

I hope someone has some experience with this so I can FINALLY fix this. Thanks to anyone who can help!

Asked by vickifeldman 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Firefox is now opening new tabs for the same URL. How do I make it stop?

bold text Firefox is now opening new tabs for the same URL. How do I make it stop? I thought it started when I added honey. So I deleted that add on. No effect. Is this s… (read more)

bold text Firefox is now opening new tabs for the same URL. How do I make it stop? I thought it started when I added honey. So I deleted that add on. No effect. Is this some new normal? Is there an add on or something to make this stop?

Asked by kore 1 year ago

Last reply by cor-el 1 year ago

  • Archived

missing content on a website

For some reason I cannot see comments on the website for Refinery 29 anymore. This started a couple months ago. I can see it if I use Edge. I have tried numerous things, … (read more)

For some reason I cannot see comments on the website for Refinery 29 anymore. This started a couple months ago. I can see it if I use Edge. I have tried numerous things, disabling the tracking, disabling the adblocker, deleting cookies for the website. Any suggestions?

Asked by bduz 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Message d'erreur

Bonjour Lorsque j'essaie de me connecter à ma banque, j'entre le n° client et je ne peux pas entrer mon mot de passe. Il apparait "erreur technique ce service est tempora… (read more)

Bonjour Lorsque j'essaie de me connecter à ma banque, j'entre le n° client et je ne peux pas entrer mon mot de passe. Il apparait "erreur technique ce service est temporairement indisponible" Cela vient de firefox, car j'ai pu aller sur mon compte par Internet Explorer. Merci de votre aide Bernard GALLARDO

Asked by nanardgallardo 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox doesn't start maximized

Hello, firefox doesn't start maximized, i tried to click on icon and select Maximized. Or i tried to put command, after a target, didn't work either. Any ideas how to fix… (read more)

Hello, firefox doesn't start maximized, i tried to click on icon and select Maximized. Or i tried to put command, after a target, didn't work either. Any ideas how to fix this ? Thanks!

Asked by empleat 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Why won't MP4 video, based in HTTPS:, even show that it is available, while it does show and play, in Chrome?

Video plays fine, from sites I visit, like YouTube and Vimeo, while using Firefox. But I moved from my home town some years back, and I fortunately found out, that the Fu… (read more)

Video plays fine, from sites I visit, like YouTube and Vimeo, while using Firefox. But I moved from my home town some years back, and I fortunately found out, that the Funeral Home there, offered email alerts when someone passed away. Some alerts, had special Memorial Video's of the deceased along with their family. It's very nice that as we age, occasional Obituaries would bring back special memories to some of us. I switched to Firefox some time back, as I was tired of dealing with Chrome all the time, and this is what I discovered: In Chrome and Firefox both, the email alerts are based in HTTPS:, and are of the MP4 video format. They play just great, in Chrome, but in Firefox, the area inside an Obituary Alert, where the video is located, ONLY HAS A BIG BLANK SPACE, that shows nothing at all. The MP4 Video, is not present. This Obituary, is what I am speaking of - https://www.vincentfuneralhome.net/obituary/john-herpin-sr, who is the father of a friend I graduated with. Towards the bottom, right after the name Marguerite Herpin and before Sign Guestbook, is a big blank space, where the video is shown to exist, in Chrome. Is there a setting I need to change or make something else happen, so that I can start seeing the MP4 video, is there to be played? Thank you in advance.

Paul

  • Archived

error when trying to login to google to get email

The site at https://mail.google.com/mail/u/0/?from_extension=gmail_privacy_tracker#inbox has experienced a network protocol violation that cannot be repaired. The page yo… (read more)

The site at https://mail.google.com/mail/u/0/?from_extension=gmail_privacy_tracker#inbox has experienced a network protocol violation that cannot be repaired.

The page you are trying to view cannot be shown because an error in the data transmission was detected. How do I fix this? I can log in fine with Chrome etc....

Asked by Linda Beth 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

Changing old primary email if it's impossible to verify it

First step of changing primary email is setting up secondary email. However: NOTE: Before you can view or make changes to this section, you will need to verify your email… (read more)

First step of changing primary email is setting up secondary email. However: NOTE: Before you can view or make changes to this section, you will need to verify your email address.

I can't do that, because email domain changed, which is why I want to change the primary email in the first place. Moreover, this email address was verified a year ago. Therefore I don't receive verification code and my account gets locked.

Is there anything I can do to chance primary email to the correct one without verifying the currently stated, that I have no access to?

Asked by vl14046 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

firefox freezes upon clicking links--until the cursor leaves the window

I would like to preface this With the statement that l am using the software on a fresh install of Windows 10, which has been updated, on a Samsung Galaxy Book 2. when cl… (read more)

I would like to preface this With the statement that l am using the software on a fresh install of Windows 10, which has been updated, on a Samsung Galaxy Book 2.

when clicking links, the software will often, but not always, freeze. When this happens, the program will always pick up where it left off only once the cursor leaves the window(in this case, I hover my S pen outside the Window). It then loads the page as normal.

needless to say, this is very odd, and it would be beneficial to know if this bug is reproducible w/ other configurations given how unique my setup is.

Asked by brosasaki 1 year ago

Last reply by FredMcD 1 year ago